Hacienda Car Wash Inc.

★★★☆☆
  • 2400 S Goliad St

    Rockwall, TX 75032

    Map & Directions
  • 972-771-1124

About Hacienda Car Wash Inc.

Categories

Automotive

Automotive
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Terrible! Pulled off striping in three spots and the manager refused to do anything about it. They don't care about customers! Do Not Use. Don't reward bad service. They deserve to lose their business. Support good businesses to help our community.

1
★☆☆☆☆

Terrible! Pulled off striping in three spots and the manager refused to do anything about it. They don't care about customers! Do Not Use. Don't reward bad service. They deserve to lose their business. Support good businesses to help our community.

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DO NOT USE! They damaged our paint in three places and won't help fix it. The manager didn't care. Bad/NO customer service! Go elsewhere.

3
★★★★★

DO NOT USE! They damaged our paint in three places and won't help fix it. The manager didn't care. Bad/NO customer service! Go elsewhere.

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I came in with a new-used car and told them I couldn't handle driving around in my "new" car until I knew there were only native (meaning my own) germs in the car. Granted, I had my hands a bit full moving my son's car seat out of the way and had my son with me, but I was pretty clear about what I wanted done and was sold a mini-detail. It wasn't expensive ($50), but I was asking things like "will you pull up the seats and clean underneath?"

It was cleaner than when I brought it in, but not by much...they could have and should have upsold me especially considering the things I was asking about and the fact that the exterior of the car had obviously just been cleaned by the seller. It was clear they were in a rush. They were nice enough, but jeeze! When I came back (several hours later!) to pick up my car, needless to say I was disappointed. The guy was really nice, saying that next time I should have the leather done (cleaned and conditioned)...I just didn't have the heart to pipe up about it at the time--we'd already waited around all day and imposed on my mother to save me and my 3 year old from being stuck there waiting, and it wasn't his fault, just general poor operation.

Maybe under other circumstances and on a slow day, the experience would have been better...

3
★★★☆☆

I came in with a new-used car and told them I couldn't handle driving around in my "new" car until I knew there were only native (meaning my own) germs in the car. Granted, I had my hands a bit full moving my son's car seat out of the way and had my son with me, but I was pretty clear about what I wanted done and was sold a mini-detail. It wasn't expensive ($50), but I was asking things like "will you pull up the seats and clean underneath?"

It was cleaner than when I brought it in, but not by much...they could have and should have upsold me especially considering the things I was asking about and the fact that the exterior of the car had obviously just been cleaned by the seller. It was clear they were in a rush. They were nice enough, but jeeze! When I came back (several hours later!) to pick up my car, needless to say I was disappointed. The guy was really nice, saying that next time I should have the leather done (cleaned and conditioned)...I just didn't have the heart to pipe up about it at the time--we'd already waited around all day and imposed on my mother to save me and my 3 year old from being stuck there waiting, and it wasn't his fault, just general poor operation.

Maybe under other circumstances and on a slow day, the experience would have been better...

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Arriving at a car wash one normally gets out and lets the attendant take the car from there. However when my wife told the attendant that she just wanted the six dollar wash the attendant told her to get back in and drive it around. My

3
★★★★★

Arriving at a car wash one normally gets out and lets the attendant take the car from there. However when my wife told the attendant that she just wanted the six dollar wash the attendant told her to get back in and drive it around. My

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I would not recommend Hacienda Car Wash. They are rude, their employees wear their pants down so low you can see their underwear, they do a poor job on vaccuuming and leave streaks on paint.

1
★☆☆☆☆

I would not recommend Hacienda Car Wash. They are rude, their employees wear their pants down so low you can see their underwear, they do a poor job on vaccuuming and leave streaks on paint.

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This was the worst experience ever!!! I always have used Horizon carwash in the past and decided to give Hacienda a try. I paid a pretty penny for a full complete detail and could have done a better job myself at a coin drive up self car-wash. I had grease gunked all over my car, and wax left all over the outside. There was NOTHING DETAILED ABOUT THIS JOB. As a matter of fact..it was better off before I brought it there than when I left. If I wanted to slide around a grease monkey car I could've had my 5 year old slop sum gunk on a dirty rag and drag it all around my seats and dash. I honestly couldnt even tell it had been washed!!! I understand the armoral or whatever they use is somewhat greasy...but this was a thick layer in various places all over the car that wasnt even wiped off. It was the greasiest most UNSANITARY MESS EVER!! Spots all over the outside, smudged windows, bugs still on bumper...terrible. Not too mention the RUDE "manager" that repeatedly told me "i dunno what to tell you" in a very rude and almost confrontational way. Then another "assist manager" said my car was the last one and everyone was ready to go. lol. Wow. And I felt like I was in a scary bad part of town with all the music and body language of the employees who just stood around watching...waiting for me to leave. As tho I had no right to be upset after I just basically threw $125 dollars in the trash!

1
★☆☆☆☆

This was the worst experience ever!!! I always have used Horizon carwash in the past and decided to give Hacienda a try. I paid a pretty penny for a full complete detail and could have done a better job myself at a coin drive up self car-wash. I had grease gunked all over my car, and wax left all over the outside. There was NOTHING DETAILED ABOUT THIS JOB. As a matter of fact..it was better off before I brought it there than when I left. If I wanted to slide around a grease monkey car I could've had my 5 year old slop sum gunk on a dirty rag and drag it all around my seats and dash. I honestly couldnt even tell it had been washed!!! I understand the armoral or whatever they use is somewhat greasy...but this was a thick layer in various places all over the car that wasnt even wiped off. It was the greasiest most UNSANITARY MESS EVER!! Spots all over the outside, smudged windows, bugs still on bumper...terrible. Not too mention the RUDE "manager" that repeatedly told me "i dunno what to tell you" in a very rude and almost confrontational way. Then another "assist manager" said my car was the last one and everyone was ready to go. lol. Wow. And I felt like I was in a scary bad part of town with all the music and body language of the employees who just stood around watching...waiting for me to leave. As tho I had no right to be upset after I just basically threw $125 dollars in the trash!

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I absolutely do not recommend this car wash. I had to finish cleaning out the inside myself, and my MP3 player was stolen while it went thru the wash process and owners refused (quite rudely) to believe me or renumerate my loss. Be sure you you don't leave valuables in the car if you want to keep them!

1
★☆☆☆☆

I absolutely do not recommend this car wash. I had to finish cleaning out the inside myself, and my MP3 player was stolen while it went thru the wash process and owners refused (quite rudely) to believe me or renumerate my loss. Be sure you you don't leave valuables in the car if you want to keep them!

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I paid to have my car washed, waxed, & detailed ($55). It was washed and then pulled around to another area. I guessed they were going to do the waxing in that area. After a while I was called to pick up my car, that it was ready. I asked about the waxing. The counter woman told me yes, it was done. I asked how could that be when no one has touched it after it was washed. So, I had to wait til they got a couple guys to do so. It wasn't a very good job, nor was the inside completely cleaned out very well.

1
★☆☆☆☆

I paid to have my car washed, waxed, & detailed ($55). It was washed and then pulled around to another area. I guessed they were going to do the waxing in that area. After a while I was called to pick up my car, that it was ready. I asked about the waxing. The counter woman told me yes, it was done. I asked how could that be when no one has touched it after it was washed. So, I had to wait til they got a couple guys to do so. It wasn't a very good job, nor was the inside completely cleaned out very well.

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.

My car loves getting its bath here... This is a full service car wash and hand drying... I think they do very good work... Prices for a wash are reasonable and the more intensive detail is a good value made better with the coupon.

cons: 205 construction...

4
★★★★☆

My car loves getting its bath here... This is a full service car wash and hand drying... I think they do very good work... Prices for a wash are reasonable and the more intensive detail is a good value made better with the coupon.

cons: 205 construction...

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.

The Hacienda Car Wash, located on 205 in Rockwall just a few miles south of I-30, is a great place in Rockwall to take your vehicle for a regular car wash or if you want to go all the way and have them completely clean the inside out. The employees are very friendly. The place even has a little gift shop you can shop in while you are waiting or you can sit in one of the rocking chairs on the front while you wait. Very good value as well.

4
★★★★☆

The Hacienda Car Wash, located on 205 in Rockwall just a few miles south of I-30, is a great place in Rockwall to take your vehicle for a regular car wash or if you want to go all the way and have them completely clean the inside out. The employees are very friendly. The place even has a little gift shop you can shop in while you are waiting or you can sit in one of the rocking chairs on the front while you wait. Very good value as well.

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Message from Hacienda Car Wash Inc.

HACIENDA IS A NICE PLACE TO VISIT. WE ARE MORE THAN JUST A CAR WASH. FRIENDLY STAFF MAKES HACIENDA A FAVORITE. WE HAVE BUILT A REPUTATION ON SENTING OUT A CLEAN CAR. FAMILY OWNED AND OPERATED.

More about Hacienda Car Wash Inc.

THE ULTIMATE IN CAR WASHES FULL SERVICE CAR WASH FULL DETAIL SHOP GLASS CHIP REPAIR HEAD LIGHT RESTORATION GIFT SHOP

 

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