Bi-Rite is excellent! Just bought another dining room set and I am thankful and 100% satisfied with BI-RITE FURNITURE. I've shopped at BI-RITE FURNITURE since I first moved to Houston 20 years ago! I got my first couch at Bi-Rite when I was still in college! Believe me, they have been in business for over 20 years, therefore they must be doing something right!!!!The prices and services have always been fantastic throughout the years!!!!!. I guess the people writing the bad reviews are just whiners, grinders (want something for free) or just can't recognize a good deal when they get one! Two thumbs up for BI-RITE FURNITURE and their great prices!
THIS PLACE IS HORRIBLE. Today I went to pay off my furniture in layaway and after they took my $119 they told me the sofa and love seat im paying for wasn't in stock and they no longer make it. So as a result they tried to give me furniture that looked very cheap looking and tacky. The so-called manager wasn't helpful and after I began to yell at him about the faulty service they called security to escort me out and told me I couldnt come back! THAT IS A MESS!!!! So now it is Christmas time and I have no furniture in my apartment. NO ONE SHOULD EVER BUY FURNITURE FROM HERE!!!!!
0 out of 1 people found this review helpful.
I bought a mattress, the one I got was not the one I tried out at the store. I went back to the store, not wanting my money back but wanting another mattress. I was told that they would trade me for the mattress that was on the floor. You know the one everyone and their brother has laid on. NASTY. Very poor customer service!! I will not shop there again.
0 out of 1 people found this review helpful.
Christmas in August!!! My wife and I just purchased a beautiful bedroom suite for our 35th wedding anniversary. While we were shopping, we decided on a leather sectional as our Christmas gift to each other. I can't tell you how thrilled we are with our experience! The salesman was extremely helpful and the manager, Everett actually gave us a pair of lamps and a picture for our anniversary! Thank you, Thank you, Bi Rite!!! My wife is very pleased with me!
Bought "quality" by United Furniture (Simons)...a four piece living room set. Photos sent to Bi-Rite and the American factory of United Furniture. Will not honor. I should have turned it back when I saw rust on the springs of the recliner. Within a year and half the recliner has totally delaminated and the mechanism underneath has fell apart. One screw is backed out and none on the other side. Never found any screws on the floor. Plastic under pieces broken. I think the mechanism broke due to no screws and this unit went thru a major hot/cold/age in the warehouse. When it started delaminating/cracking it went onto every piece. (Even where our body has never touched) We are not heavy and only use recliner about twice a week.
Run away!!! My husband and I went here because of the ads we saw in the newspaper. Our sale rep was named William and first of all he was making secret deals on the side. Like "Oh but if you don't want the chair, you can leave it and I'll give you free delivey on the down low." Anyways, we ended up paying for delivery and when the furniture was delivered, the plastic that covers the furniture was roughly pulled off by the delivery guys and left puncture holes and tears all over both sofas. When I called the store and asked for William, he promised that they would reorder an additional set and have them exchanged. It has been over 30 days and I have been calling everyday and now no one is taking my calls. I am in the process of taking this to small claims court and filing with the better business bureau. The sad thing, is that I'm not even asking for my money back, just an even exchange and this is how we get treated. And we paid in cash, in full on the day of purchase. Save your money and go somewhere else!
1 out of 1 people found this review helpful.
Today I made a casual stop to Bi Rite in hopes of finding a mattress set and twin beds for a spare room. I met Luis and he gave me the best shopping experience I could have achieved. I as a woman has only had 1 or 2 bad shopping experiences in my life, and with a choice of stores to choose from, I'm glad Bi Rite was my choice.
My sister-in-law recommended me Birite Furniture, so I went on saturday. I found a great selection of furniture at very reasonable prices (just like she said). Bought a livingroom set (and I even got 2 lamps and 3 tables free) for under $1000 including delivery. They offered me a financing plan, but I decided I will take advantage of the financing next month when I will purchase one of their really nice adjustable beds . Kenny (salesman) was very helpful and patient. Overall Bi-Rite Furniture was a great shopping experience.
I went to BI-RITE FURNITURE to purchase some furniture for my bedroom. The furniture they had was really beautiful. I found a set that matched the decor of my room. They had very affordable prices, and the the bedroom set was very nice quality. The store was kept clean and Everett was really nice
i just bought a living room set i cnnot express how happy i am.i do not work here and i am not friends of anyone here. i live in channelview before i went to the store i was scared bc of the bad reviews i think it's not fair to only put bad. i was given a great deal of $865 total for 8pc.the men that delivered were fast and nice.even though me and my husband are very young i love that they respected us and didn't assume we were broke. i live in a brand new house and they were careful with the walls and door while bringing it. i am so glad i risked going their service was better than IKEA(we bought there b4).THANK YOU SO MUCH BIRITE FURNITURE!!!!
1 out of 1 people found this review helpful.
I bought an entire living room suit. The delivery time was crazy amount of hours waiting for them to might show up. My chair was ripped and was promised a new 1 by Monday. Well its 10 mins past midnight and still no chair. I called the store about 8pm to make sure it would still be here today. No one had a clue what was on a delivery truck or not. DO NOT BUY FROM THEM!! VERY UNPROFFESIONAL!!
Please stay away from this place.. i bought a 2500 dollar chocolate brown sectional sofa.. and exactly two months after i purchased the couch it broke . Finding out now that the frame was a worthless piece of CRAP.. I have a lady fixing it as we speak ( who is not affiliated in any way with this company)... SO i called bi right and told them that my sofa broke and the springs and all came up and had holes poking into my cushion .. and the man said well mam u will have to bring it in to us because i will not have my men drive out there to go get it.. i said well i don't have a truck and he was like well go rent one for the day.. i tried to deal with it and just ignore my ugly couch but after 2 weeks i couldn't so i called back and was like can i speak to your manager and the women who picked up the phone said to me: if this is the lady who is calling trying to get her sofa fixed the manager cannot help you. i said please put him on the phone.. once he got on the phone i said will you please fix my couch because i spent a lot of money on it and it has already broken what if yall are unable to fix it will you replace it he said "" NO MAM IF I WERE TO RE-PLACE PEOPLES FURNITURE I WOULDN'T BE MAKING ANY MONEY "" what the hell???? I bought a sofa from you and if you cant fix it then i am supposed to live with a 2500 dollar broken sofa?? PLEASE STAY AWAY!!!!!!! THESE GUYS WILL ATTACK YOU AS SOON AS YOU WALK IN.. follow you around the store pressure you into buying and then sell you a crappy furniture set that falls apart.. be extremely rude about it when something goes wrong and you will be spending 800 dollars like i am today to get it fixed :( please don't buy from here
Worst customer service ever! Purchased a 5 star mattress and it started to sag on both sides within 6 months. On top of that, when the delivery people came to deliver the bedroom suite - they put a hole in the wall! I called bi-rite and they acted as if they had nothing to do with the delivery or the actions of the delivery people. It's so funny how our sales person was so nice the day we purchase and then acted like he didn't know us the next time we called. They are absolutely horrible! Their furniture is all particle board and crap! The dresser drawers aren't smooth, everything falls apart. Please please please, save your time and money and do not go to bi-rite. If you want quality furniture that lasts, please avoid this place!
Pros: Decent prices
Cons: Cheaply made furniture, sagging mattresses, bad customer service, poor delivery drivers, horrible service, bad sales tactics, unethical, etc.
AVOID AT ALL COSTS!
im not even going to tell my full story about my shopping experience but I believe a hundred % that these bad reviews are all true I paid 324.00 and I still have no bed ... I didn't see these reviews until it was too late but so I will be out there on the side of the road with signs warning others of this place and the criminals that work there b4 others get ripped off ..if anyone would like to join please do
1 out of 1 people found this review helpful.
HO HO HO! Going to file a formal complaint with the BBB, contact local Houston News and Radio stations, and make a YouTube video just in time for Christmas. Hope your sales are good through the holidays. I will be doing what I can to run you out of business. By-the-way, real leather is not coated with a paint that peels. You may want to educate your employees on the different types of leather. AKA your wing man CH said he honestly didn??t know what leather was better quality when given only two options (dyed or painted). According to Bi-Rite Furniture Inc you can condition painted leather. Wouldn??t this be conditioning the paint? I??m sure a business such as this will fold in time or sooner.
1 out of 1 people found this review helpful.
I bought a whole living room suit back in May 2010..I thought the deal was great all for $ 700.00..after having the furniture for 2 months the couches were makin alot of noise while seating on them... like the wood was breaking and I dont weigh that much but even so the seat were uncomfortable....I would never ever buy anything from them every again...so if you dont want sh*tty furniture dont buy from them.
Below a certain price range, all furniture is pretty much the same. It's made in China, or Scandinavia, it comes in boxes, or plastic wrap. It's functional. It looks as good in your house as it does in the store. It is what it is.
We got a great looking sofa, with chaise and some very nice tables. All for right around $1,000.
We bought on Saturday afternoon. By Saturday night we were sitting on our couch. Delivery was prompt and the drivers were very polite. They initially sent the wrong tables, but they put them back on the truck, without argument.
I went to pick the tables up on Monday. The warehouse workers were helpful, and even suggested, before I could ask, that I check the color and style before I left.
I call up BI-RITE FURNITURE store because of an add I saw in the paper a queen size adjustable bed for $998 free mattress I was told that was the cash price for it.When I ask how much it was going to cost on layaway the person on the phone told me that it would cost me $1998 dollers.It does not say it is that price on layaway in paper.So they lied according to the paper.They print one thing to get you in the store then they tell you something else after you get there to make money.
1 out of 1 people found this review helpful.
I looked at this review page after the fact that I went to Bi rite furniture... to tell you the truth, after seeing all this bad reviews, I woudn't of went there and bought things from them. I was waiting for my delivery when I came across these horrific reviews... I was in shock, hitting myself in the head wondering how bad I had messed up. But to teel you the truth, the only bad experience was that the delivery came in 30 min.s later than what I was told... the service was great, and the furniture is very sturdy, bear in mind that I didn't get a bed or bedroon furniture from them, but have gotten a nice size table and a sectional couch. It was delivered the same day, came in there at around five thrity and was delivered at around ten-ish. Not bad.... not bad at all. I don't write reviews... esp. good ones, but that was the whole point of writing this.... have you ever wrote a good review on some company?..... we just expected it from a company but really remember the bad ones.... don't let these negetive reviews scare you. Be brave and go there! It you sense a bad vibe, there's hundreds of furniture stores around that area. Oh and another thing... don't bring a stroller in there... it's jam packed with limited pathways!... other than that, I give this place a great review..... oh and don't know anybody there and I don't work there.... just in case your thinking I'm cheating on this review by giving them a good review!
My daughter went to Bi Rite. What a scam the furniture you see and pay for is not what you get. They subsitute the bed she purchased for a different one(not even close to what she picked). YOU ASK FOR YOU MONEY BACK, THEY SAY LOOK AT YOUR SALE RECEIPT NO REFUNDS ALL SALES FINAL. What a rip off, she is going to colledge and they took all she had for furniture, what they subituted is to big for her doorm so she is just out of her money $590.
True, you get what you paid for but if your service and merchandise is worthless advertise it as such. I purchase a couch/loveseat/chair and by the time I made it home with the furniture the wood panel was disconnected from the loveseat...once again---low price, but seriously....the quality of your products should at least hold up for 1 day let alone 2 hours. When I spoke with the store manager he would only fix it if we hauled the furniture back to that side of town (I live in Katy, TX)...so what kind of customer service is that. Dont advertise if you aren't going to appreciate the business...I passed several furniture places on my way to this location and bought this set because it was unique, not cheap...I paid cash for the entire set and could have spent my money elsewhere.
"Come on people". Seriously.....you get what you pay for. You can't expect low prices AND great customer service. Let's face it, people go there for one reason and one reason only....LOW PRICES!!! So what if the Manager is a jerk...he's not going home with you, the FURNITURE is. My boyfriend and I had a great experience at Bi RIte. Tom, our salesperson, was extremely helpful, jolly, and promised to take care of us. He did just that. Lay-a-way was a sinch. The Furniture is great. All of the pieces were there and was super easy to install. We will be purchasing a sectional next. Let's face it...the parking lot is always packed. Why do you suppose that is?? LOW PRICES...duh! Some of you people need to relax a little. I mean......you went there for a reason!
0 out of 2 people found this review helpful.
this store is nothing but a scam. i ordered a 3000 dollar bed and it has taken over a month to get here. still havent recieved it. i called to cancel the order due to lack of quality from other items i have bought on the same day but was able to take home with me, and was told that i was unable to cancel and recieve my money back. I have not recieved my order and they wont allow me to cancel it??? not even a month after i bought my dining room table, a chair broke. the couch i bought is made with particle board. not even real wood and they charged me 1500. i would not recommend this store to anyone, even if i didnt like them. they take advantage of you and wont work with you at all.
1 out of 1 people found this review helpful.
We bought a beanbag chair at Bi-Rite a few years ago. After having it for only 2 months it began to warp, the seams began to unravel, and the stuffing began coming out. It was a whim purchase, but we wouldn't dare buy furniture from such a shabby-looking store.
NEVER pay for a product without reading the contract first. Reputable furniture stores will tell you upfront if they have a refund policy or a no returns policy, and you should always request to see the contract first before you decide to give your money to a business for their product/services. Even for a deposit. From what I have read the owner is a crooked man with no moral compass who has no business being in a position where he has to have contact with any people, employees or customers. What a smarmy git.
Take your business elsewhere. Houston is the 4th largest city in the US, afterall. ;-)
1 out of 1 people found this review helpful.
hey people, 2day is feb10,2010, any way i am 36yr old single gay mom, i just got the sales paper this afternoon when i got home, they caught my eye with this 2 piece sectional people the price is 498.00 and u get the ottoman free, well when i got on bi-rites site, i read these reviews, which like 2 yrs ago i read bad reviews, i already had another furniture store in mind, just wanted 2 c what was up, reading these reviews, like 25 bad ones, compared to 3 or 4 gd reviews i am sticking with the 1st place i was going, wasn't telling my girlfriend she wouldve killed me, i will never pay them any mind ever again, thanks every1 u enlightend me.
WHAT DID YOU EXPECT???
Any store that advertises using a couple of wet-backs in bean bags is NOT going to be a nice place. Its located in the GHETTO and panders to inexperienced illegal alien Houstonians. The only thing this place is good for is to take a dump at on your way out of Houston?don??t flush though, gotta give the bean-bag Mexicans something to do in their off time!!!!!
These guys cloned my credit card. I bought a bean-bag chair and in 2 days my credit card company called and said there was unusual activity. They had gone on a little shopping spree with my copied card to a liquor store, wal-mart, etc. all to places within about 15 miles of the store. It was completely obvious because I never shop on that side of town except to buy the furniture. stay away from these crooked bastards, they belong in prison.
After reading the reviews, I have decided that i will take my business elsewhere. I need a living room suit, bedrrom suite and dining suite and BI RITE will NOT be getting my business or the business of my friends, colleauges and family. This is the type of loss a business takes due to the way they treat their customers. If you are not going to be honorable, it will catch up with you. CHANGE YOUR WAYS BI-RITE!!!
WARNING!! WARNING!! WARNING!! DO NOT BE FOOL WITH THE CONCEPT HEY HEY BI-RITE GOOD PRICES! All of the mgrs,salesmen are EMBEZZLERS! They will cheat, lie, tell you whatever to get your money and it anything goes wrong then they will say NO CASH REFUND!!! THIS BUSINESS IS AN UNDERCOVER EMBEZZLING BUSINESS. They are a lost bugdet unprofessional big hey hey PIMP STORE! If you are dissatisfy with anything they will tell you NO CASH REFUND, or EXCHANGE!
We choose a sofa set and paid check as agreed by sales person, then we discovered the price of the sofa was $100 less as per one tag in the sofa-set. The sales person agreed, went back, cancelled my check and asked me to write another check. Suddenly I heard from back of the office that the sales is over and I cannot buy it. It was the manager. He rudely told me that I cannot buy it as too much is going on!!. When I asked why. He was extremely rude on me. I asked to converse with me softly as I am a customer. He told me that I am not a customer and violently stood up and told me to get our of the office. He threatened me. It was so shocking that my little son was frightened and shocked and started crying. I was speechless, shocked. I hurriedly went out in shock. It was my worst ever experience in shopping in whole world. Someone should raise real voice against this person.
We purchased furnitures from Bi-Rite before and had no problem (at least we thought we got good deal before. Today we came back (our third time) and purchased a sectional sofa, ottoman, coffee table and a recliner. The total came up to about $1700. Pretty pricey for what we were getting. We were ready to leave when the salesman called another higher salesman, Kenny, and Kenny gave us $200 off from $1700 and said no delivery and no taxes. Pretty cool we thought. So we closed the deal and left. We headed to Rooms to Go only to find the same exact ones much lesser than the ones in Bi-Rite pricewise. We thought we got a good deal because that was we were made to believe. At Rooms to Go, the price for the sectional and ottoman included is $977 while at Bi-Rite, the sectional alone is $898 + $250 for the ottoman. Basically we were lied to, and when I called back and confronted Kenny about it, he pretty much came up with so many excuses and lies and tried to come up with numbers as to why we were charged the amount we did. He wouldn't budge on compensating or refunding the overcharge whatsoever.
I won't deal with this dishonest people again. I would say please be careful if you do want to check out Bi-Rite, think twice!!!
I have brought over $3000 worth of good in this barn of a store. On Sunday I purchase a bedroom set on sale. LAST ONE so the sign said, with a chest and night stand. Went back on Monday to pick it up and the chest was busted. Some confused person named Tony Z was an absolute jerk. I would not step foot in Bi Rite again if they were giving stuff away.
The sad commentary on the situation is that Tony Z who thinks he's in charge is not well like by the staff. I guess that why Tony has a chest with missing parts. Now let's see if you can sell a busted chest with missing parts. :):) Jerk !
Do not listen to any of the good reviews because they are probably written by employees. There is nothing good about this place. We bought an entire bedroom set, and TWO of the pieces were damaged. We had to make four trips out to this store to finally get furniture that was acceptable. They refused to deliver anything to my house to resolve the problems we had. The GM was extremely rude, and called us liars. I will never let any anyone I know shop at this place. Do not walk into this store because the only thing you will leave with is frustration.
I was greeted by a friendly salesman Abel. I told him I was interested in a leather sofa. He told me the sofa was high end leather. The sofa was attractive and price was great and I decided to also get a chair. I put down $100 and told him I would come the following day to pay the balance. I went home and goggled on Bi Rite. After reading the reviews I decided not to purchase the furniture. I went to several furniture stores the following day and discovered the great deal was not that great. The prices are inflated and the salesman makes you think you're getting a good deal. When I expressed my concern the negative comments I read the once very salesman abandon me. I went to the office and asked for my deposit back. I was prepared to just take a loss. I told the clerk I wanted to apply the $100 to another item which he agreed. I found a picture for $89 with tax about $96. They would not give me the change. I was just grateful to get something of value and get out of the place.
We bought a full bedroom set for a certain agreed on price one evening, we signed the contract, paid in cash and we were told to pick the item the following day. When we arrived the next day the owner refused to let the warehouse load our furniture in our trucks until we pay an additional $650. He claims that the sales man and the manager on duty at the time that approved the purchase made a mistake and sold the set for cheaper than they were supposed to. When I told him that I had a contract that states the items I paid for with the words "ALL SALES ARE FINAL" printed in big black letters and this is not my problem & he should honor a legit contract from his store even if the set was sold for $1, he started playing word games and finding ridiculous loop holes to try to get himself out of the deal. I could not believe that he was the owner of the place and yet he chose to make such a scene. I told him that this was simply unethical and he is an unhonorable man since he is willing to cheat & ruin his reputation so he can make an additional $600 in the sale. He walked around the show room cussing and shouting at his employees & floor managers for not doing their job right! He had no respect to the employees or the customers browsing the store. I had to pay an extra $450 and get only 1 nightstand instead of 2 to get out of the place. I was close to calling 911 to resolve the issue. I am filling a complaint with the BBB & I am never going to this place again even if they are 1/2 the price of any other place (which they are not!) I strongly do not recommend this place!
Bueno te boy acontar mi experiencia co n la famosa BI-RITE FURITURE. Cuando entre a la tienda me atendio un tipo sin educasion llamado Rocky el es latino. me vendio unos colchones que segun eran de muy buena calidad frabricados segun que por la compania serta y que tenian 10 anos de garania, me dijo que me iba a dar un buen precio si yo ledaba $20 dolares por abajo de la mesa. la berdad que cuando llegamos a la casa leimos la etiqueta y bimos que los colchones no eran echos por certa si no una compania llamada 5 strellas enseguida llamamos para aberse podiamos devolverlos y nos djeros que lla no se podia rembolsar el dinero que lo unico que podia acer era cambiarlos por otros mas caros. Mi consejo es que se fijen en el recivo antes de firmar porque ahi, el vendedor me atendio en espanol y nunca me explico que la venta era final ni que lla no aceptaban debolucion.me gustaria que un abogado nos representara atodos los que emos sido bictimas de esta tienda. NO COMPREN EN ESTA TIENDA O SE LLEVARAN UNA DESILUCION.
I went to the store to purchase a living room set by the time i left i had purchased quite more. Paid in cash, paid in full. It's been over a month and have not received all of my delivery. I've called several times, spoke with several different people. They have never tried to contact me about my delivery. Last night they show up at 11:30 pm to deliver the wrong item (without calling). I called to speak with a manager and this guy tries to explain (with an angry attitude) that there is nothing he can do. That he sent a better item in place of what i purchased. I told him that item didn't fit and that i wanted to file a complaint. He told me do whatever i want and hung up the phone on me. I do not recommend this place to anyone. Period.... By the way I still don't have my item.
My husband and I went to BI-RITE for a table set that I saw on TV and in the salepaper. The table in the paper has a price of 698.00 However when I was in the store the sales person/owner told me that was not the table that was on sale for 698.00 I couldn't dispute him because I didn't have the sale paper. He then told me he would make me a deal. Now the price on the table was 1239.00 he told me he would give me the table and the china/hutch for 1599.00 at that time the china/hutch had a price on it for 1099.00 . The total price came to be 2338.00 the saleman by the name of ABEL if that is his real name stated he would give me a deal from the total price of 2338.00 we finally negoiated a price of 1599.00 for the furniture. However I kept asking the sales person about the sale price of the table being 698.00 he assured me that was not the table. He asked me would I be paying cash. I told him yes and pulled out the money. However at that time I had 700.00 The clerk then asked me did I have a credit or debit card. I old him yes but the rest of the money was in a savings account therefore I had to go to the bank for the rest of the money. He then reached for the 700.00 ans stated let me hold this to make sure you come back.. I told him I would be right back in a few minutes.He then stated let me hold the 700.00 and I will give you a receipt for it and I will take off an additional 40.00 . Now the price is 1559.00 so I gave him 1559.00. We were scheduled to pick up the furniture the next day. Well when I went home I found the newspaper with the ad showing the exact same table was on sale for 698.00. I took the ad back to BI-RITE the next day and showed them the ad. The sale person/owner said he didn't know the table was on sale. I told him that we went round and round yesterday about the sale priceof the table.I told him you said you were giving me a deal from the price of 1239.00 on the table at the price of 1099.00 saving me 779.00 now when I find you are negoiat ed with me from the wrong price therefore you gave me no deal. He then started writing different figures on paper trying to show me where I saved money. My thing is the table's price was 698.00 and if you were giving me a deal you should have negoiated from the price you had the table on sale for which is 698.00. I asked for a manger or the owner. When we were walking to the office the sales person ABEL stopped a man who he states was the manager and attempted to ask him for help. The man was very rude with a frown on his face stated you can't handle that and never stopped walking. I then asked ABEL to get a manger or someone for me to speak to, he then said "that was a manager". ABEL tells me to wait for a minute. Then what appeared to be a middle eastern man came towards me with a frown on his face started pointing in my face and yelling about you are not getting nothing back.I asked him what was his name he told me none of my business. I then told him I am a customer and that he should have introduced himself and asked me what is the problem, NOT COME TO ME POINTING HIS FINGER IN MY FACE TELLING ME TO SIT AND SHUT UP. My husband heard the commotion and came over. He tried to talk to the man but the man started yelling at him to. Then a tall white man came over I asked him was he a manager he also said yes. I then asked how many manger do you all have in this store because he was the third person claiming manger, I asked him what was his name , he said Turbo . Atthis point I have lost all faith with these people. I asked them to give me 200.00-300.00 of my dollars back because they misrepresented themselves and the price of the furniture. He told me he would give me .20 cents back.I decided I did not want to deal with them if they could not make right what thay did. I refused to take the merchandise and they told me to get out of the store. At that point my husband decided to take the furniture and said we will deal with them legally.. Oh yeah my husband went back in the office to tell them we are taking the the furniture and would deal with them legally, the tall white man(TURBO) took the receipt and started scratching out things. My husband asked him what was he doing and took the receipt off the table. I feel I was WRONGED and TOTALLY DISRESPECT AND MISLED. Also the sales person did not know what type of wood the table was made of nor did he know the style of the furniture.They also tried to make me believe that without the sale paper ad thats why I did not get the table for the sale price. The paper never stated that you must have the ad.The bottom line is the sales person claim to be giving me a savings of 778.00 However he was using fictitious numbers. I would never recommend them to anybody. I am at the present time contacting the BETTER BUSINESS BUREAU, FEDERAL TRADE OMMISSIONR and SMALL CLAIMS COURT. AbEL GAVE ME A BUSINESS CARD SHOWING HIMSELF AS OWNER.
I went to Bi-Rite Furniture to purchase a bedroom suite for my daughter. The owner (per the salesman) tried to help us. We decided to call the first company we visit to see if they could beat Bi-Rite. When they gave us a price if we paid cash, we went back inside of Bi-Rite to get a quote the owner was rude to us. We told him that we decided to pay cash. He stated that it would be like taking money from a prostitute. I was very upset. I am so glad we when to Landmark furniture where we got treated like a person and a better deal.
Thanks for making buying furniture so easy !!
I went to Bi-Rite today looking to buy Living Room Furniture and as soon as I got out of my car, Paco spotted me looking at furniture outside and introduce himself to me. I then look around inside and found exactly what I wanted and told Abel that if he could deliver by 4:00p.m. the same day, I would buy it. It only took him less than 2 minutes for him to tell me " No Problem ". We did the paper work within 5 minutes and the furniture was deliverd at 3:10p.m.. The drivers had a challenge of taking the furniture to the second floor without scrathing the walls of my home, and they did an amazing fast job as well. You guys ROCK !!!!
Abel, Paco and the 2 guys who made the delivery...THANKS
They have very very bad service and they sell furniture that is no good. It falls apart the minute they load it up and don't want to exchange for new one...There statement is you pay for it and no exchange or refunds...Well that sucks when they sale crapping furniture that is damaged.
The very same furniture i saw at several big name furniture stores i found at Bi-Rite for half the price. Wow! I didn't have all the money so they let me do a layaway at the sale price! I even went over their 90 day period for layaway. I paid it off and they delivered that day. My Dad, myself, and now my son have all bought from Bi-Rite with no problems. I read some of these reviews and it makes me believe that no one could please some of people.
On our way to Gallery Furniture yesterday we stopped in Bi-rite looking for a dining table and chairs. We had been by The Dump and saw a few pieces we liked okay but nothing really great. Bi-Rite had a beautiful Dixon oak table with leaf as well as apholstered chairs that we loved. Our salesman, Abel was wonderful and helped us make the right decision. We got a Swweeet deal with extra chairs and it was delivered to our home in 2 hours. Wow, we will definitely furnish more of our home from Bi-Rite because they really will Save You Money! Ask for Abel. He is awesome!
Pros: Get a REAL deal on solid wood furniture
Cons: The big ostridge out front made fun of my husband's knees