City Garage
About City Garage
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Automotive
Always enjoy doing business with you. Fiar, fast, and quality work.
Thank you so much. Your garage has become my primary location for preventive maintenance.
Great experience. Work was done quickly and correctly.
Terrific place !
I would recommend this business to any of my friends because I know they will receive him with great friendly staff.
I came in to and the counter clerk was really nice and friendly. I would recommend them to any one! Great customer service.
This place is the best auto shop ever you provided me with great service and customer attention. Thanks.
I have been here one previous time and loved how they were on it so tried the second time and they have not changed a bit very professional and on duty all the time working hard! Thank you.
They allowed me to bring my dog in while we waited for the ride home. Had my car ready to go next day, before they had told me and sent some one to pick me up! I will tell every one I know to come here for their maintenance and service needs! Mostly because they were so helpful.
The salesperson sorry I forgot his name was very easy to work with he helped me to make the whole car buying experience as enjoyable as possible.
My experiences with city garage have been the best, the mechanics do a great work and are very nice to deal with.
"I really appreciate the courteousness of the staff and the promptness with which they took care of my car. I will definitely return to them for service in the future.
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An unscrupulous garage would have charged me for unneccessary brake work but City was very honest and told me that work wasn't yet needed. We will to City when it is!
I have recommended City Garage to several people. You always do a great job for me and I appreciate it!
I get all my car service done at the location. Friendly service is always a plus when coming here.
I have recommended City Garage to several people. You always do a great job for me and I appreciate it!
they provide every time here. They know their customer by name and know how to keep you happy. The actual work is wonderful and I don't have to worry about it any more.
Took my car in to have them look into it. They were able to find the problem and came up with a simple solution to save me a bit of money.
Do not go here for anything major. They??re more expensive then a dealership who has master mechanics trained on you type of car. They require a 41% markup on all repairs. They charge $45 to test a battery that is free from AutoZone. Their policy is to fix one problem at a time meaning?. They provide you with an estimate to repair 1 thing. When that is complete, the car still had problems, they provide you with a 2nd estimate. Progressive problem solving. While working with them for 4 weeks, I personally saw this with 4 clients. Shocking. The clients had thought that City was doing a great job. No!
You should receive a complete report of all problems before starting work. There will be times that something comes up, yet very rare.
In addition, they tried to double charge me for removing an intake. Once for spark plugs, once for a coil. You should only be charged once.
The manager Jeff, though nice guy, is good a selling you. Did you hear that. He's good at making you feel like you're taking care off. But when it comes down to it, if questioned, he gets upset. He like people who do not understand or challenge him. Again, GREAT salesman. My advice, shop around. Let the dealer provide you with a cost, they stand behind their repairs and often cost less.
The dealers offer an upfront cost for ALL repairs. City does a fix one problem at a time.
If anything, take what the dealer advises price shop it. The dealer will work with you.
I wish I did. My $700 repair ended up going over $5,000/ and to top it off, they never test drove the car prior to providing me an estimate of repairs.
I had to pay the dealer $100 - 2 times so they can tell me what City did wrong twice.
Take a looooong look at the guys in the shop. Who actually works on the cars. Go with your gut. and Don't let a nice sales pitch fool you. You should never receive a phone call suggesting additional repairs after the initial estimate. That??s why you pay $100 to ANY SHOP for a diagnostics.
Up to you, I'm only trying to give you a reason to think. Look at all the reviews. Nice guys. Who cares. Quality of work, Honesty, integrity
I had a problem with my door and I couldn't find a mechanic for under 100 dollars just to take a look. City garage checked it for free tiny fix and all I payed was a tip! Great, friendly, and definitely stop here before going else where 100% satisfaction.
Everyone was very courteous. They charged a fair price and got me in and out in no time.
All the time you guys deliver exceptional professionalism and work. The only garage I trust anymore. Will never use anyone else.
I love the mechanics, the service and most importantly the work these guys do. Very professional, thanks gentlemen!
Very courteous service from very professional staff members. A lot better than other places I have been to.
This is a place where that whole family can come in at whatever time and be taken care of correctly. The service provided is beyond reliable and I know that the competition doesn't even come to their big toe! Thank to you all for being so great.
The nicest and sweetest people you ever want to meet. The staff was very professional and have great people skills.
I will be returning!!!
Really liked the attentiveness of the employees. They took my concerns into consideration, and fixed my car real well. I will recommend to anyone.
I have been bringing in my car here every once in a while for a few years now so that it can have light maintenance done and stay in great shape. I like the way they handle things and I will keep coming back.
Reliable work done on every car I have brought in over the years. Always a pleasure to work with these guys and the place is kept up with real well.
Very nice employees, and good work done. Liked the clean lobby and the professionalism shown at all times, I don't go anywhere else.
The staff is very professional and offer exceptional service to their customers at all times. I will definitely recommend them to every one.
I love the great service they provide every time here. They know their customer by name and know how to keep you happy. The actual work is wonderful and I don't have to worry about it any more.
It's always a pleasure to work with these guys. Very well trained in their field and know how to get the job done correctly the first time. Friendly staff that knows you by name and are pretty funny too. Nothing but good things to say.
The service was really fast. They didn't try to sell me other services. They just told me what was wrong and how it was going to be fixed. They were very professional and courteous. I will be taking my car here for repairs from now on.
I'd rather walk than have my car touched by any other shop. They have always been honest with me and told me everything straight up without my having to wait around. The prices are great and the staff is friendly.
Appreciate the speed and the good customer service. All around good place and reliable quotes on prices.
Always provides quality work that is hard to find anywhere else, because they make you feel like family.
These guys are always so professional, knowledgeable and thorough. I wouldn't go anywhere else! .
1 out of 1 people found this review helpful.
Beware of the Duncanville location. I went in for a $79 alignment and after diagnosis was told it would be $191. There were no new parts needed, simply an alignment. Firestone did the complete job for $79. Stay away from CIty Garage!
1 out of 1 people found this review helpful.
I would not recommend this place! They were extremely rude and unprofessional. First of all, I drive a Chrysler, and when a battery dies in one of them you can't just yank the battery out and go buy a new one. You have to take off the front passenger tire to get to it. I called City Garage (Preston Rd) and got a price quote on how much it would cost to tow my car and for them to check out the battery to see if it was just dead and could be re-charged or if it was gone for good. They told me that it would be $40.00 to just hook up my car and 4 dollars per mile (I live about 1.5 mi away). Once they had towed my car and looked at it I received a phone call from the gentleman telling me that bill was for well over $700.00. I asked him why my bill was so expensive and he started throwing numbers around, one being the tow bill of $90.00. I asked him to speak to my husband and that is when he became very shady. He told us that I needed to replace my key housing unit and that he could only buy a brand new one directly from Chrysler, because evidently, my car key could come out of my ignition at anytime even while driving. We then asked him about the tow bill and I told him I talked to the tow company and they said it would only be $48.00. He began to argue about having to call the tow company and discuss it himself, ??give me fifteen minutes.? After about an hour I finally called him back and he rudely informed me that I was interrupting his phone conversation with the tow company, this was at closing time. I told him that I had already talked to the lady at the tow company and she told me my exact mileage and bill for my car. We asked him to politely leave our car alone and that we would come get it. He began screaming and yelling at us telling us that he didn't do work for free. We told him that we would pay for the tow bill for $48.00 and nothing else, since nothing else had been done. After about ten minutes of him yelling at us, we picked the car up and took it to Chrysler where they determined that the key housing unit was perfectly fine and that I just needed a new battery. He was extremely unprofessional in they way he conducted himself and I would not recommend this place to my worst enemies.
1 out of 1 people found this review helpful.
I called today on the very last day of my 2-year warranty on my car battery they previously had installed for me. They honored the 2-year warranty and put in a new battery. What good timing for me and good service from them!
Suspecting a brake fluid leak (I twice filled the brake fluid reservoir in a period of three weeks), I brought my car into the City Garage in Lewisville, TX. They diagnosed a leaking master brake cylinder and a leaking water pump. Both would cost over $1,300 to fix. I said that for a number that high I would need a second opinion. The next day I brought the car into a dealership. Although they charged $45 for their diagnosis, they found nothing whatsoever wrong with the car. I asked them if they checked the master brake cylinder. They said that they had not since getting to it required additional effort (and hence would not be covered by the $45), and that brake fluid would likely not be leaking from the master brake cylinder. That was three weeks ago and I have not had a problem since. I'll be bringing my car to the dealership from now on.
0 out of 1 people found this review helpful.
I am a woman and I find many auto repair places seem to talk down to me as if I'm dumb. But these people have always been honest. They even show me the problem and then suggest how it can be fixed, or how long it will last. so I can get my money for the work. I send all my friends here when they have problems
0 out of 1 people found this review helpful.
I took my car to this place to have a tune up and they did a 60point check. Found nothing wrong and was very honest with me. The prices were a little high for me, but I would rather someoen be honest with me and charge me a decent price.
1 out of 1 people found this review helpful.
City Garage is a great reasonable place to take your car it if it gets sick. They will even call their towing company to come get you if you are stranded and it is included in the bill. They get to your car really quick and never have it over 24hrs. They call you before they replace something and explain to you what is wrong. Prices are cheaper than Firestone for sure.
1 out of 2 people found this review helpful.
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