Capelli Salon

This was my first time visiting this salon. I needed a haircut for an special event in 2 days and my other stylist had moved. I came after reading all of the recommendations on Citysearch and I was extremely disappointed. The haircut I received is very unflattering. It looks similar to Mrs. Brady. It has poufy layers on top and longer hair in the back, a sort of quasi-mullet if you will. I asked for long layers, long swoopy bangs, something saucy. I have fine hair with some wave in it and a very square jaw. It was as though she didn't look at my face or hair at all. The first layer falls at my ears, but the bulk of the layers fall right at my jaw line emphasizing it. This is the last thing you want when you have a square jaw. She cut my bangs too short. I had specifically asked that they not be too short, but she didn't listen. I said something to the effect that I wasn't happy with my cut (remember I have a VERY important event is 2 days). She replied, "why don't you live with it for a couple of weeks and see how you feel" because her next appointment was waiting. It's the next day and I feel ill. That's how I feel. It took 30 minutes and some hot rollers this morning and the best I could come up with was 80's soccer-mom helmet hair. I paid my money and even tipped, because that is what I do, but I wish I hadn't. I can't even really go and get it fixed because I have to wait for it to grow out first.

Everyone there was very nice but they don't consider the needs of the client. I would strongly advise that you not go there...unless you like looking like a mushroom.

This was my first time at Capelli. I got highlights and a cut from Randy. The highlights turned out a tad darker than expected but he took out the brassiness as I had asked for. I requested a haircut to suit specific needs and he gave me exactly what I wanted and made great suggestions. He listened intently, never once talked over me, spaced out or gave me any sense he was treating me like another customer to churn out. He is definitely a master at what he does. The best part is he is not cheap but reasonably priced and doesn't come with your typical "DIVA" Master Stylist attitude as some others at AVANT or Urban Groove. The salon is nice, there are several parking spots up front, the customer service was good and the entire experience was pleasant. I left feeling satisfied and confident with the new look.

Absolutely wonderful salon! I have been coming here for 3 years now with Randy as my stylist, and I couldnt have asked for anyone more talented than he. Actually, all of the staff members are very talented, professional, and extremely friendly and accommodating. On a few occasions, I have had my hair cut by other stylists in the salon and they listen to your needs and style your hair exactly as you ask. They use only the best products, the atmosphere is very inviting and relaxing, and I have only had positive experiences here. I am leaving Austin and don't think I will find a salon as awesome as this one. It is truly a pleasure to come here, and I recommend Capelli Salon to EVERYONE, except for the people I dont like. :) This place is worth every penny!

I moved to Austin about 3 years ago from NY and I was a huge fan of the Bumble and Bumble product line. So, when I needed a salon in Austin, I looked for a place that carried these products and were certified by B&B. I stumbled upon Capelli and got really lucky that Randy had a cancellation and could squeeze me into his schedule. Randy is amazing! I have recommended him to several of my friends and even random people at the grocery store that liked my highlights! I will never get my hair done anywhere else ever again! I have had great haircuts and highlights every time! Usually, I am pretty indecisive about what kind of cut/style/look I want and it is usually difficult for me to put it into words, but I let Randy kind of know what I am trying to go for and then I let him do whatever he wants with my hair and I trust that I will walk out with exactly what I want and look like a million bucks (and I do!). I have friends that go to other stylists at Capelli as well and they have all had great experiences. If you are looking to try a new salon or change things up a bit, I highly recommend checking out Capelli!

I made an appointment at Capelli with Randy based on the number of detailed positive comments I found on CitySearch. I wasn't disappointed! I've been making the rounds of a handful of salons since moving to Central Texas a few years ago and just didn't find a place that clicked, but Capelli feels like the one for me. Everyone there is so friendly and Randy really listened to what I wanted in a hairstyle. His suggestions resulted in a style that lives and works well with me! I almost don't want to leave such a good review because that will make it harder to get an appointment...