Mr Sprinkler and Landscaping

★☆☆☆☆
41.216 -111.948
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801-627-6633

2708 Harrison Blvd

Ogden, UT

84403

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About Mr Sprinkler and Landscaping

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Home & Garden

Home & Garden
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I moved into a new home in a new Ivory Homes development in Clinton, Utah in July of 2004. As the new homes were built on undeveloped property, I needed help installing sod and a sprinkler system. I checked in the Yellow Pages of the phone book and called several landscapers for information. I asked ?Mr. Sprinkler? to come out and provide an estimate for the job. His ad in the phone book included graphics and included the statement: ?Licensed and Bonded.? Thinking this was an established business I then looked him up on the Better Business Bureau website. At that time he had no negative entries so I believed I had a reputable landscaper.

The owner of Mr. Sprinkler, Mr. Mike Poulsen, came to my house in early August to provide the estimate. He was very personable, seemed knowledgeable, and appeared to be a ?nice guy.? I explained what I wanted done and asked several questions as he detailed how he would do the work. During our discussions I asked if in addition to the sod and sprinklers, if he could install loose rock landscaping, cement edging, and a cement walkway around the side of my garage. He said he could and regarding the cement walkway said, ?Yes, I have a man that does the cement work for me.? He provided an estimate for the entire job to which I agreed. I then gave Mr. Poulsen a $2,000.00 deposit for the work. From that point on things did not proceed exactly as I expected.

I did not hear from Mr. Poulsen for several weeks after I gave him the deposit and work had not started on my yard so I called him for an explanation. He said a job he was doing in North Ogden was taking longer than he anticipated but that he would start on my yard soon. Another couple of weeks passed with no communication and I began to think that I was ripped off for $2,000.00. Finally workmen showed up and started preparing the yard for the sod and sprinklers. Over the next several weeks work progressed but it was sporadic. There were periods when no one showed up to work for several days in a row and my phone messages were not returned. Eventually the work began on the cement walkway but again it too was sporadic. Finally, in late October the entire project was completed and I provided my final payment to Mr. Poulsen. There was a cost overrun of several hundred dollars of which I paid but I was very glad the work was finished. As far as the finished project was concerned I was pleased with the overall results and feel it was professionally accomplished despite the delays, lack of communication, and unreturned phone messages.

HOWEVER, about two months later I received via mail notice that a lien was placed on my house by Staker and Parsons Companies, of Ogden, Utah. I immediately contacted the law firm representing Staker and Parsons to find out what was going on and why a lien was now on my home. I found out that Mr. Poulsen subcontracted Staker and Parsons to install the cement walkway around my garage. Subsequently for reasons unknown he failed to pay this company $580.00 for their work. The law firm informed me that under Utah?s ?Mechanic?s Lien? law Mr. Poulsen was acting as my agent and that even though I personally did not sign a contract with this company they could bill me for their loss as opposed to ?going after? Mr. Poulsen. I paid Mr. Poulsen well for his services and not wanting to pay again for the walkway I contacted him to get his explanation. He apologized and said that it was just a ?misunderstanding? and that he ?would take care of it? so I believed the matter would be resolved.

As the winter holiday season was upon us and soon passed I did not hear anything more from Mr. Poulsen or Staker and Parsons. I thought the case was resolved and this matter slipped in my mind to the ?back burner.? Last month I began to think that I did not receive notice that the lien on my house was released and I made some inquiries. As it turns out Mr. Poulsen did nothing to resolve the matter and the lien is still on my house. Now I must take action in court to satisfy the lien which means of course that it will cost me additional time, money, and aggravation to rectify the situation.

I have since found out that ?Mr. Sprinkler? currently has at least six complaints against him with the BBB. Let that be a warning to you. If you need landscaping work for your home, I recommend passing this guy by?if you don?t you may very well regret your decision to hire him as much as I do.

PROS: Landscape work was ok.
CONS: Failed to honor financial obligations; lied regarding intentions.

1
★☆☆☆☆

I moved into a new home in a new Ivory Homes development in Clinton, Utah in July of 2004. As the new homes were built on undeveloped property, I needed help installing sod and a sprinkler system. I checked in the Yellow Pages of the phone book and called several landscapers for information. I asked ?Mr. Sprinkler? to come out and provide an estimate for the job. His ad in the phone book included graphics and included the statement: ?Licensed and Bonded.? Thinking this was an established business I then looked him up on the Better Business Bureau website. At that time he had no negative entries so I believed I had a reputable landscaper.

The owner of Mr. Sprinkler, Mr. Mike Poulsen, came to my house in early August to provide the estimate. He was very personable, seemed knowledgeable, and appeared to be a ?nice guy.? I explained what I wanted done and asked several questions as he detailed how he would do the work. During our discussions I asked if in addition to the sod and sprinklers, if he could install loose rock landscaping, cement edging, and a cement walkway around the side of my garage. He said he could and regarding the cement walkway said, ?Yes, I have a man that does the cement work for me.? He provided an estimate for the entire job to which I agreed. I then gave Mr. Poulsen a $2,000.00 deposit for the work. From that point on things did not proceed exactly as I expected.

I did not hear from Mr. Poulsen for several weeks after I gave him the deposit and work had not started on my yard so I called him for an explanation. He said a job he was doing in North Ogden was taking longer than he anticipated but that he would start on my yard soon. Another couple of weeks passed with no communication and I began to think that I was ripped off for $2,000.00. Finally workmen showed up and started preparing the yard for the sod and sprinklers. Over the next several weeks work progressed but it was sporadic. There were periods when no one showed up to work for several days in a row and my phone messages were not returned. Eventually the work began on the cement walkway but again it too was sporadic. Finally, in late October the entire project was completed and I provided my final payment to Mr. Poulsen. There was a cost overrun of several hundred dollars of which I paid but I was very glad the work was finished. As far as the finished project was concerned I was pleased with the overall results and feel it was professionally accomplished despite the delays, lack of communication, and unreturned phone messages.

HOWEVER, about two months later I received via mail notice that a lien was placed on my house by Staker and Parsons Companies, of Ogden, Utah. I immediately contacted the law firm representing Staker and Parsons to find out what was going on and why a lien was now on my home. I found out that Mr. Poulsen subcontracted Staker and Parsons to install the cement walkway around my garage. Subsequently for reasons unknown he failed to pay this company $580.00 for their work. The law firm informed me that under Utah?s ?Mechanic?s Lien? law Mr. Poulsen was acting as my agent and that even though I personally did not sign a contract with this company they could bill me for their loss as opposed to ?going after? Mr. Poulsen. I paid Mr. Poulsen well for his services and not wanting to pay again for the walkway I contacted him to get his explanation. He apologized and said that it was just a ?misunderstanding? and that he ?would take care of it? so I believed the matter would be resolved.

As the winter holiday season was upon us and soon passed I did not hear anything more from Mr. Poulsen or Staker and Parsons. I thought the case was resolved and this matter slipped in my mind to the ?back burner.? Last month I began to think that I did not receive notice that the lien on my house was released and I made some inquiries. As it turns out Mr. Poulsen did nothing to resolve the matter and the lien is still on my house. Now I must take action in court to satisfy the lien which means of course that it will cost me additional time, money, and aggravation to rectify the situation.

I have since found out that ?Mr. Sprinkler? currently has at least six complaints against him with the BBB. Let that be a warning to you. If you need landscaping work for your home, I recommend passing this guy by?if you don?t you may very well regret your decision to hire him as much as I do.

PROS: Landscape work was ok.
CONS: Failed to honor financial obligations; lied regarding intentions.

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