Al & Lid Furniture & Appliance

★★★☆☆
40.5493 -112.287
Map and Directions to Liddiard Home Furnishings

435-882-0964

2502 N 400 E

Tooele, UT

84074

Get Directions

About Al & Lid Furniture & Appliance

3.4286 21
Hi! Sign in to let us know how Al & Lid Furniture & Appliance was?
Write a Review
Reviews 1 - 21 of 21.
.

Excellent customer service!! I was in picking out a bed and the salesman was so helpful. He knew all the different features of each of the mattresses. I didn't feel pressured and I knew he was giving me a great deal!! I will definitely shop there again!!!

5
★★★★★

Excellent customer service!! I was in picking out a bed and the salesman was so helpful. He knew all the different features of each of the mattresses. I didn't feel pressured and I knew he was giving me a great deal!! I will definitely shop there again!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the washing machine ihad had gone south and the laundry was out of control. a friend of mine had told me about liddiards and my wife and i were out in tooele at a meeting and afterwards stopped in at their showroom. what a beautiful store! a gentleman by the name of larry showed us the appliance department. my wife and i had been looking at whirlpool appliances for a week and these guys turned out to be a whirlpool maytag distributer! we were given the choise of many machines and one that we had seen in salt lake liddiards was beating by $150 with all the rebates! we were also able to take it home with us that night where every where else had to order it in for us! thanks liddiards for a great experiance i will be back. david c

5
★★★★★

the washing machine ihad had gone south and the laundry was out of control. a friend of mine had told me about liddiards and my wife and i were out in tooele at a meeting and afterwards stopped in at their showroom. what a beautiful store! a gentleman by the name of larry showed us the appliance department. my wife and i had been looking at whirlpool appliances for a week and these guys turned out to be a whirlpool maytag distributer! we were given the choise of many machines and one that we had seen in salt lake liddiards was beating by $150 with all the rebates! we were also able to take it home with us that night where every where else had to order it in for us! thanks liddiards for a great experiance i will be back. david c

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer of this store for almost 20 years. I have had a wonderful time I make a purchase at this store. If you are new to the area or even from outside of the county you will feel refreshed by the friendly staf and excellent delivery staff. I would recomend this store to anyone, and have. Good prices and different selection than the so called "big" stores along the wasatch front. Nice hometown feel.

4
★★★★☆

I have been a customer of this store for almost 20 years. I have had a wonderful time I make a purchase at this store. If you are new to the area or even from outside of the county you will feel refreshed by the friendly staf and excellent delivery staff. I would recomend this store to anyone, and have. Good prices and different selection than the so called "big" stores along the wasatch front. Nice hometown feel.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I went to Liddiards to find a washer and dryer. We had been shopping all over Utah to find the best price. We wound up in Tooele Utah for our appliances. The sales staff were not only friendly but extremely knowledgeable when it came to rebates and getting the most for our money. The sales person told us that they would not be beat on price and sure enough they weren't!!! Our appliances were delivered on time and the delivery guys were fabulous. I will continue to buy there and not have to waste any time looking around for the best price. Thank you Liddiards for making our lives easier.
Jim Schmidt

5
★★★★★

My wife and I went to Liddiards to find a washer and dryer. We had been shopping all over Utah to find the best price. We wound up in Tooele Utah for our appliances. The sales staff were not only friendly but extremely knowledgeable when it came to rebates and getting the most for our money. The sales person told us that they would not be beat on price and sure enough they weren't!!! Our appliances were delivered on time and the delivery guys were fabulous. I will continue to buy there and not have to waste any time looking around for the best price. Thank you Liddiards for making our lives easier.
Jim Schmidt

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First time to Liddiards, I was very impressed to know that a store of this quality existed in Utah. As a new move-in to the area I was very pleased with the aprroach of the saleperson and the available knowledge exhibited. I purchased a bedroom suite. I will return for future purchases and will definitely recommend this store to others.

4
★★★★☆

First time to Liddiards, I was very impressed to know that a store of this quality existed in Utah. As a new move-in to the area I was very pleased with the aprroach of the saleperson and the available knowledge exhibited. I purchased a bedroom suite. I will return for future purchases and will definitely recommend this store to others.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was pleasantly surprised when I went to this store for the first time. The displays are asnice or nicer than any other store I have been to. I went with my wife looking for a boys bedroom set on a budget. They asked me what i was looking for and I ended up getting a dual bunk/desk/chest bed from Ashley where you can exchange the front panels and make it different colors. My kids thought it was the coolest. I was treated well and the prices were better than anywhere. I also like to shop locally. Took a bit to get thru the cashier but not that big of deal. I will shop thre again.

Barry

4
★★★★☆

I was pleasantly surprised when I went to this store for the first time. The displays are asnice or nicer than any other store I have been to. I went with my wife looking for a boys bedroom set on a budget. They asked me what i was looking for and I ended up getting a dual bunk/desk/chest bed from Ashley where you can exchange the front panels and make it different colors. My kids thought it was the coolest. I was treated well and the prices were better than anywhere. I also like to shop locally. Took a bit to get thru the cashier but not that big of deal. I will shop thre again.

Barry

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently purchased an Ashley sectional from Liddiard Home Furnishings. I called RC Willey and the Ashley Home Store and neither could beat the price that I paid at Liddiards. The customer service was excellent, I had a problem with one of the cushion covers (one of my children snagged the fabric) and they ordered a new cover right away. I had the replacement within two weeks at no charge.

5
★★★★★

I recently purchased an Ashley sectional from Liddiard Home Furnishings. I called RC Willey and the Ashley Home Store and neither could beat the price that I paid at Liddiards. The customer service was excellent, I had a problem with one of the cushion covers (one of my children snagged the fabric) and they ordered a new cover right away. I had the replacement within two weeks at no charge.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I went into Liddiards in January of 2010 to purchase a set of Whirlpool appliances. I had heard mixed reviews about them prior to going in but we wanted to support a local company, what a mistake that was! It took 10 weeks and several phone calls for the appliances to be delivered. It was not until we demanded a refund that they gave us an actual delivery date. The staff was always very friendly when dealing with us, but they seemed in the dark about when shipments would arrive and why it was taking soooo long for our order to arrive. I asked several times to speak with the manager and was always told he would call us back, well that never happened! Each time a salesman would call us back with promises that the appliances would be here with in a week. I am pleased with the appliances themselves but very displeased with the delays and broken promises. I will take my business else where next time!

1
★☆☆☆☆

My husband and I went into Liddiards in January of 2010 to purchase a set of Whirlpool appliances. I had heard mixed reviews about them prior to going in but we wanted to support a local company, what a mistake that was! It took 10 weeks and several phone calls for the appliances to be delivered. It was not until we demanded a refund that they gave us an actual delivery date. The staff was always very friendly when dealing with us, but they seemed in the dark about when shipments would arrive and why it was taking soooo long for our order to arrive. I asked several times to speak with the manager and was always told he would call us back, well that never happened! Each time a salesman would call us back with promises that the appliances would be here with in a week. I am pleased with the appliances themselves but very displeased with the delays and broken promises. I will take my business else where next time!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I went to Liddiards looking for a new sectional and bedroom set for our little girl. Our sales associate was very helpful, asking us several questions to ensure our specific needs were met. Prices were comparable to those of other retailers, which left us with no complaints. When we had made our final decisions on the pieces it was brought to our attention that our bedroom set had to be ordered. They quoted us 4 weeks. Our pieces arrived a week ahead of time and we were contacted immediately. Our sales associate was very helpful, customer service was great and we are very pleased with our purchase. Since then I have been back several times and will continue to do so.

5
★★★★★

My husband and I went to Liddiards looking for a new sectional and bedroom set for our little girl. Our sales associate was very helpful, asking us several questions to ensure our specific needs were met. Prices were comparable to those of other retailers, which left us with no complaints. When we had made our final decisions on the pieces it was brought to our attention that our bedroom set had to be ordered. They quoted us 4 weeks. Our pieces arrived a week ahead of time and we were contacted immediately. Our sales associate was very helpful, customer service was great and we are very pleased with our purchase. Since then I have been back several times and will continue to do so.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a couch set from Liddiard's because a friend of mine is a salesman there, what a mistake! After sitting down on the couch (which was a floor model come to find out) several of the wooden supports were broken. I contacted the "customer service" who did very little explaining that they would pick it up and get it back to me as soon as they could. They returned the same couch a week later with nothing repaired (we did a photo documentation prior to releasing the couch). After threatening legal action they replaced the couch. With service and sales such as this, here is the reason everyone shops in Salt Lake City.

1
★☆☆☆☆

I purchased a couch set from Liddiard's because a friend of mine is a salesman there, what a mistake! After sitting down on the couch (which was a floor model come to find out) several of the wooden supports were broken. I contacted the "customer service" who did very little explaining that they would pick it up and get it back to me as soon as they could. They returned the same couch a week later with nothing repaired (we did a photo documentation prior to releasing the couch). After threatening legal action they replaced the couch. With service and sales such as this, here is the reason everyone shops in Salt Lake City.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a reclining couch and loveseat from Liddards and the spring has broke on the loveseat. They took it back to have it "Welded" and then brought it back. Within a week the spring was broke again. I was told that my "loveseat was out of warranty and they only fixed the first, out of the goodness of their hearts."

2
★★☆☆☆

I purchased a reclining couch and loveseat from Liddards and the spring has broke on the loveseat. They took it back to have it "Welded" and then brought it back. Within a week the spring was broke again. I was told that my "loveseat was out of warranty and they only fixed the first, out of the goodness of their hearts."

Was this review helpful to you?
Ratings_icons Ratings_icons

.

1. May 3,08...Ashley reclining sectional That should have been recalled for safety reasons! Three people were injured on this piece of furniture that still sits in my home!
2. While you are in the store they are very kind and wonderful, I am certain that the sales team are sincere. When you get your merchandise home, and you need customer service, this is when you will have problems!
If you do have problems do not expect them to rectify or even honor the manufacturers warranty!
3. Prices are slightly higher than most retailers but I wanted to shop locally to support my small town!
4.Unfortunately, I would not recommend my worst enemy to buy anything from this store!
5. Tip...Stay far away from this store unless you have a lot of money to throw away! I wonder if the way they moved into their huge expensive store so fast was at the expense of the trusting people of Tooele County?

1
★☆☆☆☆

1. May 3,08...Ashley reclining sectional That should have been recalled for safety reasons! Three people were injured on this piece of furniture that still sits in my home!
2. While you are in the store they are very kind and wonderful, I am certain that the sales team are sincere. When you get your merchandise home, and you need customer service, this is when you will have problems!
If you do have problems do not expect them to rectify or even honor the manufacturers warranty!
3. Prices are slightly higher than most retailers but I wanted to shop locally to support my small town!
4.Unfortunately, I would not recommend my worst enemy to buy anything from this store!
5. Tip...Stay far away from this store unless you have a lot of money to throw away! I wonder if the way they moved into their huge expensive store so fast was at the expense of the trusting people of Tooele County?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a bed and refrigerator from them. The salesman was very nice and thoughtful. He listened to what our needs were and then made suggestions based on our price range, not on his commission check. The prices were comparable to elsewhere so we ended up buying from them. The delivery men were pleasant and came within the time specified.

Our only glitch - according to a promotion they were running at the time, we were supposed to receive a $150 gift card good through a certain time. 3 weeks later it hadn't come so I called and left a message with the manager of the store. Two days later, a regular gift card with no limitations came in the mail with a note of apology.

4
★★★★☆

We purchased a bed and refrigerator from them. The salesman was very nice and thoughtful. He listened to what our needs were and then made suggestions based on our price range, not on his commission check. The prices were comparable to elsewhere so we ended up buying from them. The delivery men were pleasant and came within the time specified.

Our only glitch - according to a promotion they were running at the time, we were supposed to receive a $150 gift card good through a certain time. 3 weeks later it hadn't come so I called and left a message with the manager of the store. Two days later, a regular gift card with no limitations came in the mail with a note of apology.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased $8,000 worth of furniture. The customer service is terrible. I had broken pieces on a dresser which they promised to fix... they never showed up and when I went to the store to get the hardware and fix it myself they did not have it.... I had a special order and it has now been 120 days and they can not tell me why it is not here yet. No one there knows what is going on.... Absolutely TERRIBLE STORE.

1
★☆☆☆☆

I purchased $8,000 worth of furniture. The customer service is terrible. I had broken pieces on a dresser which they promised to fix... they never showed up and when I went to the store to get the hardware and fix it myself they did not have it.... I had a special order and it has now been 120 days and they can not tell me why it is not here yet. No one there knows what is going on.... Absolutely TERRIBLE STORE.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased 7 appliances from Liddiard TV 50? Wall Samsung, Washer/Dryer Maytag, Microwave Whirlpool, Dishwasher Whirlpool, Refrigerator Whirlpool, & Jenn-Air Range. The washer/dryer were delivered with dents, the handle came off microwave first time I opened it and the TV was delivered with a defect. After many attempts to get things repaired, and going without a TV for 21 days with no loaner. I still have a broken microwave. They have no communication with delivery, sales, & repair contractors. I will never do business with them again. This is how they treat a customer that purchases over $8,000. Shame on you Liddiard!

1
★☆☆☆☆

I purchased 7 appliances from Liddiard TV 50? Wall Samsung, Washer/Dryer Maytag, Microwave Whirlpool, Dishwasher Whirlpool, Refrigerator Whirlpool, & Jenn-Air Range. The washer/dryer were delivered with dents, the handle came off microwave first time I opened it and the TV was delivered with a defect. After many attempts to get things repaired, and going without a TV for 21 days with no loaner. I still have a broken microwave. They have no communication with delivery, sales, & repair contractors. I will never do business with them again. This is how they treat a customer that purchases over $8,000. Shame on you Liddiard!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Liddiards to purchase 2 twin beds and dresser for my sons bedroom. The original salesman was very nice and helpful, although he was brand new and it took him about an hour to get a quote together for me, which after I looked at it had all the wrong colors for the furniture on order. They said that they would honor the competitions coupons and sales, but when I brought in a coupon I had and asked them to honor it they acted like it was such a bother and actually rolled their eyes. The cashiers also did not discount the entire order and I had to point it out to them again. There was not even an available manager on duty to approve discounts while I was there, I had to pay it in full and get my refund later. Its also been six weeks since I ordered my merchandise and I still have not received it. I do not recommend Liddiards to anyone and have heard the same from other people in our area.

1
★☆☆☆☆

I went to Liddiards to purchase 2 twin beds and dresser for my sons bedroom. The original salesman was very nice and helpful, although he was brand new and it took him about an hour to get a quote together for me, which after I looked at it had all the wrong colors for the furniture on order. They said that they would honor the competitions coupons and sales, but when I brought in a coupon I had and asked them to honor it they acted like it was such a bother and actually rolled their eyes. The cashiers also did not discount the entire order and I had to point it out to them again. There was not even an available manager on duty to approve discounts while I was there, I had to pay it in full and get my refund later. Its also been six weeks since I ordered my merchandise and I still have not received it. I do not recommend Liddiards to anyone and have heard the same from other people in our area.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wonderful selection, excellent staff (outside of a small delivery issue) and very, very clean. Only issue: prices are higher than i have found elsewhere for same items. It is ocassionally worth the drive in to salt lake in order to save a few hundred dollars, depending on what you purchase.. if you're going for Ashley furniture...wait for this place to hold a sale... they're sales on ashley are better than most. Wish everything else in their store were like this.

3
★★★☆☆

Wonderful selection, excellent staff (outside of a small delivery issue) and very, very clean. Only issue: prices are higher than i have found elsewhere for same items. It is ocassionally worth the drive in to salt lake in order to save a few hundred dollars, depending on what you purchase.. if you're going for Ashley furniture...wait for this place to hold a sale... they're sales on ashley are better than most. Wish everything else in their store were like this.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have purchased a mattress set as well as living room group from Al & Lid and was quite please both times. The sales consultant was helpful with my many questions and gave us the space to make a decision. The delivery was timely and the employees that made the delivery were very helpful with product placement. I have had things delivered from other stores where they want to leave the large item right inside the door. These employees delivered the item to the room I requested even if it was up stairs. I will definitely go there again.

5
★★★★★

I have purchased a mattress set as well as living room group from Al & Lid and was quite please both times. The sales consultant was helpful with my many questions and gave us the space to make a decision. The delivery was timely and the employees that made the delivery were very helpful with product placement. I have had things delivered from other stores where they want to leave the large item right inside the door. These employees delivered the item to the room I requested even if it was up stairs. I will definitely go there again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am glad we have a furniture store in town. I have been happy with my purchases from Al & Lid and I plan to purchase more items in the future. They have good customer service and they can offer one on one assistance unlike some of the larger stores in Salt Lake City. Their furniture is high quality and their prices are reasonable. My sister-in-law furnished her whole house from here and it looks beautiful. I would recommend them to anyone. Great store!

4
★★★★☆

I am glad we have a furniture store in town. I have been happy with my purchases from Al & Lid and I plan to purchase more items in the future. They have good customer service and they can offer one on one assistance unlike some of the larger stores in Salt Lake City. Their furniture is high quality and their prices are reasonable. My sister-in-law furnished her whole house from here and it looks beautiful. I would recommend them to anyone. Great store!

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

Horrible Service!!! Ordered some furniture and was told 2 weeks to arrive, after 3 weeks with no phone calls from them we called and was given a bad excuse that the phones had been down and they would have to check into it. They finally

6
★★★★★

Horrible Service!!! Ordered some furniture and was told 2 weeks to arrive, after 3 weeks with no phone calls from them we called and was given a bad excuse that the phones had been down and they would have to check into it. They finally

.

Although I beleive this is a great place to find furnature it is a little hard to find if you are an out of towner. The visual aspect of placement and design is amazing true talent goes into the floor showcase of furnature. I am very sad to see this place go. They still believe in the down to earth mentality that all to often is forgotten when someone is searching for the right place to spend thier hard earned money, at. The golden rule of good customer service is one that I found worthy of a drive to Tooele, Utah.

5
★★★★★

Although I beleive this is a great place to find furnature it is a little hard to find if you are an out of towner. The visual aspect of placement and design is amazing true talent goes into the floor showcase of furnature. I am very sad to see this place go. They still believe in the down to earth mentality that all to often is forgotten when someone is searching for the right place to spend thier hard earned money, at. The golden rule of good customer service is one that I found worthy of a drive to Tooele, Utah.

Pros: Beautiful Furnature

Cons: Location