Midvalley Animal Clinic

★★★☆☆
40.6413 -111.939
Map and Directions to Midvalley Animal Clinic

801-269-1213

6047 S Redwood Rd

Salt Lake City, UT

84123

Get Directions Photos

About Midvalley Animal Clinic

Categories

Pets & Animals

Pets & Animals
More choices in Salt Lake City:
Resultset_next

Veterinary Hospital @ Wasatch Springs

855 Beck St Salt Lake City, UT

Resultset_next

Kodel Roger Dvm - Hunter Animal Hospital

5246 W 3500 S Salt Lake City, UT

3.4 20
Hi! Sign in to let us know how Midvalley Animal Clinic was?
Write a Review
Reviews 1 - 20 of 20.
.

I have been taking our animals to this clinic since they first opened their doors. I had always been very happy with them until they started changing staff. The last straw was about six weeks ago when I took my kitty in to be seen for a growth (on his cheek, large enough he was chewing on it) in his mouth. After a very brief 30 second exam they immediately wanted to do a $250 surgery to completely remove the growth and have it tested. They kept telling me it was cancerous and they needed to determine what type it was. I felt more like they were looking for a quick buck rather than wanting to help him. When I told them I couldn't pay for the surgery right then they reluctantly placed him on antibiotics and told me that they wouldn't help.

After three days of having him on antibiotics, and making me fearful and stressed out, the growth shrinked. Knowing cancer does not respond to anitbiotics, I made an appointment with another vet for a second opinion. The new vet thoroughly examined his mouth and decided to finish off the course of antibiotics. During the follow up appointment the growth had not shrunk anymore so they removed a tiny piece of it for testing. The results are in and proved there is not any cancer. He has stomatitis, an inflammatory condition that he will always have but it's managed with medications. Not only did my kitty receive a better exam, the cost of the testing and follow up appointments and medications was not even half of what Midvalley wanted for just the surgery.

My new vet did say that had I gone the route Midvalley wanted to go and had the entire growth removed it would have disfigured my kitty. To remove it completely they would have had to cut up into his cheek and lips.

My brother and sister have also had very negative experiences with Midvalley Animal Clinic's treatment of their cats forcing them to change vets. I personally will never again take my three kitties to Midvalley.

1
★☆☆☆☆

I have been taking our animals to this clinic since they first opened their doors. I had always been very happy with them until they started changing staff. The last straw was about six weeks ago when I took my kitty in to be seen for a growth (on his cheek, large enough he was chewing on it) in his mouth. After a very brief 30 second exam they immediately wanted to do a $250 surgery to completely remove the growth and have it tested. They kept telling me it was cancerous and they needed to determine what type it was. I felt more like they were looking for a quick buck rather than wanting to help him. When I told them I couldn't pay for the surgery right then they reluctantly placed him on antibiotics and told me that they wouldn't help.

After three days of having him on antibiotics, and making me fearful and stressed out, the growth shrinked. Knowing cancer does not respond to anitbiotics, I made an appointment with another vet for a second opinion. The new vet thoroughly examined his mouth and decided to finish off the course of antibiotics. During the follow up appointment the growth had not shrunk anymore so they removed a tiny piece of it for testing. The results are in and proved there is not any cancer. He has stomatitis, an inflammatory condition that he will always have but it's managed with medications. Not only did my kitty receive a better exam, the cost of the testing and follow up appointments and medications was not even half of what Midvalley wanted for just the surgery.

My new vet did say that had I gone the route Midvalley wanted to go and had the entire growth removed it would have disfigured my kitty. To remove it completely they would have had to cut up into his cheek and lips.

My brother and sister have also had very negative experiences with Midvalley Animal Clinic's treatment of their cats forcing them to change vets. I personally will never again take my three kitties to Midvalley.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I chose Midvalley when I first adopted my first dog 8 years ago, solely based on location. When I started talking to some dog park friends, they had good things to say about Midvalley, either from first hand experience or from things they had heard. I have been so pleased there. The staff really is nice. My dogs are not easy for the vets to examine, but they are still welcoming and warm. I'm very pleased with the treatment.

5
★★★★★

I chose Midvalley when I first adopted my first dog 8 years ago, solely based on location. When I started talking to some dog park friends, they had good things to say about Midvalley, either from first hand experience or from things they had heard. I have been so pleased there. The staff really is nice. My dogs are not easy for the vets to examine, but they are still welcoming and warm. I'm very pleased with the treatment.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought my dog in to have tartar removed from her teeth. They had me sign a consent to extract teeth that were loose or decayed. I didn't think anything of it because my dog's teeth looked healthy. When I went to pick my dog up, they informed me they extracted TEN of her front upper teeth. I was told although the teeth looked healthy, they were decayed under the gums and would most likely give my dog problems in the future. I think under the circumstances, clinic staff should have tried to phone me to make me aware of the situation and involve me in the decision to extract so many teeth. My dog is now in terrible pain and is bleeding all over the place. I feel aweful for giving the clinic the authority to do as they wished without consulting me first.

1
★☆☆☆☆

I brought my dog in to have tartar removed from her teeth. They had me sign a consent to extract teeth that were loose or decayed. I didn't think anything of it because my dog's teeth looked healthy. When I went to pick my dog up, they informed me they extracted TEN of her front upper teeth. I was told although the teeth looked healthy, they were decayed under the gums and would most likely give my dog problems in the future. I think under the circumstances, clinic staff should have tried to phone me to make me aware of the situation and involve me in the decision to extract so many teeth. My dog is now in terrible pain and is bleeding all over the place. I feel aweful for giving the clinic the authority to do as they wished without consulting me first.

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

great staff , affordable, careing Dr.

4
★★★★☆

great staff , affordable, careing Dr.

.

My basset hound needed some dental work done. My regular vet quoted me close to $700 with a couple of extactions included, if needed. I saved up the money, which took some time on my budget. I had a friend refer me to Midvalley. With exam, blood-work for anesthesia and the cleaning, I was in and out for about $150. My dogs teeth are clean and he didn't lose any and they gave him a courtesy nail-trim while he was out. I don't see how people say they are concerned with profit. They blew my vet out of the water and seemed just as caring, if not more so.

4
★★★★☆

My basset hound needed some dental work done. My regular vet quoted me close to $700 with a couple of extactions included, if needed. I saved up the money, which took some time on my budget. I had a friend refer me to Midvalley. With exam, blood-work for anesthesia and the cleaning, I was in and out for about $150. My dogs teeth are clean and he didn't lose any and they gave him a courtesy nail-trim while he was out. I don't see how people say they are concerned with profit. They blew my vet out of the water and seemed just as caring, if not more so.

.

My puppy was very sick. After calling a few vets I was told it sounded like he had parvo and he needed to be seen right away. Most places I talked to quoted hundreds and up to a couple of thousand dollars to help him and some were to busy to see him. I am on a fixed income and didn't know what to do. Someone I work with suggested them and they were able to get me in right away . They were nice and friendly. One of the assistance came in and explained everything to me and was very informative I left there very happy and comfident that I knew what I was doing and my bill was under $100.I will never go anywhere else!

5
★★★★★

My puppy was very sick. After calling a few vets I was told it sounded like he had parvo and he needed to be seen right away. Most places I talked to quoted hundreds and up to a couple of thousand dollars to help him and some were to busy to see him. I am on a fixed income and didn't know what to do. Someone I work with suggested them and they were able to get me in right away . They were nice and friendly. One of the assistance came in and explained everything to me and was very informative I left there very happy and comfident that I knew what I was doing and my bill was under $100.I will never go anywhere else!

.

I scheduled an appt to get my dog neutered. I dropped him off in the morning. I was told I would receive a phone call at about 2:30 to let me know if he was done or not. That time rolls around, no phone call. About 4:30 to 5, I still dont here a word. I call them and they finally say, "oh ya, your dog is done by the way". So he has been awake and sitting there forever. I go to pick him up, they tell me that they also pulled a couple of baby teeth while they were there. WITHOUT ASKING ME!! Another fee tacked on!! I would have been more lenient and ok with it if they called me and let me know the situation and asked. I mean, what if I did not have the extra $50 to pay for that! They treated my dog like an object and could care less!! NOT PROFESSIONAL!! That was my first vet experience ever and I will never go back!

1
★☆☆☆☆

I scheduled an appt to get my dog neutered. I dropped him off in the morning. I was told I would receive a phone call at about 2:30 to let me know if he was done or not. That time rolls around, no phone call. About 4:30 to 5, I still dont here a word. I call them and they finally say, "oh ya, your dog is done by the way". So he has been awake and sitting there forever. I go to pick him up, they tell me that they also pulled a couple of baby teeth while they were there. WITHOUT ASKING ME!! Another fee tacked on!! I would have been more lenient and ok with it if they called me and let me know the situation and asked. I mean, what if I did not have the extra $50 to pay for that! They treated my dog like an object and could care less!! NOT PROFESSIONAL!! That was my first vet experience ever and I will never go back!

Pros: None

Cons: Everything!

.

My dog came her to get fixed. Imediatley she got sick i tried everything and then after 2 weeks i called the vet and they told me to bring her in for a FREE follow up. I asked if they need to do anything more will they tell me the cost of it before doing anything. I was told yes. This is my first dog and so i dont know what a follow up consist of. So after they did all this stuff to her they told me that i owed them $141.00 I said you told me it was free. She said yes but then we did all this stuff to her that you owe us for. I said no one told me how much anything was going to cost. Anyhow i paid them and when i got home i called to speak to the manager they said she was not in i left a message every day for 30 days till she finally got on the phone she baically told me to bad and was yelling at me on the phone and was so rude. It has been almost 3 months now and my dog is still sick. I spoke to another vet and she wants to see her because it sounds like midvalley messed up on my dogs spadeing. I have many friends and family that TOOK there animals there and none of us will ever agan.

1
★☆☆☆☆

My dog came her to get fixed. Imediatley she got sick i tried everything and then after 2 weeks i called the vet and they told me to bring her in for a FREE follow up. I asked if they need to do anything more will they tell me the cost of it before doing anything. I was told yes. This is my first dog and so i dont know what a follow up consist of. So after they did all this stuff to her they told me that i owed them $141.00 I said you told me it was free. She said yes but then we did all this stuff to her that you owe us for. I said no one told me how much anything was going to cost. Anyhow i paid them and when i got home i called to speak to the manager they said she was not in i left a message every day for 30 days till she finally got on the phone she baically told me to bad and was yelling at me on the phone and was so rude. It has been almost 3 months now and my dog is still sick. I spoke to another vet and she wants to see her because it sounds like midvalley messed up on my dogs spadeing. I have many friends and family that TOOK there animals there and none of us will ever agan.

Pros: Not a thing

Cons: Very money hungry and rude

.

I took my cats to Midvalley Animal Clinic to be neutered. The staff there was very friendly, helpful, attentive, and concerned about my cats' well being. They were very informative and I felt confident that they gave my cats the best care, and educated me in how to best care for my cats post procedure. They were very affordable and didn't charge me for anything that wasn't necessary. I know they will take care of my pets in the future, and I will recommend this animal clinic to my friends and family.

5
★★★★★

I took my cats to Midvalley Animal Clinic to be neutered. The staff there was very friendly, helpful, attentive, and concerned about my cats' well being. They were very informative and I felt confident that they gave my cats the best care, and educated me in how to best care for my cats post procedure. They were very affordable and didn't charge me for anything that wasn't necessary. I know they will take care of my pets in the future, and I will recommend this animal clinic to my friends and family.

Pros: Friendly, helpful, affordable, professional

Cons: None

.

I BROUGHT MY POODLE SHITZU MIX IN ON A SATURDAY SINCE MY REGULAR VET WAS CLOSED. HE HAD EARLIER TORN A LIGAMENT IN HIS LEG THE DAY BEFORE. WE RECEIVED ANTI INFLAM MEDS AT THAT TIME. THE NEXT DAY HE WAS IN TERRIBLE PAIN. I TOOK HIM TO MID VALLEY WHERE I HAD GONE BEFORE AND WAS HELPED BY THE OWNER. BUT OVER SOME TIME SHE BEGAN HIRING OTHER VETS -- MOSTLY WOMEN I SAW. WHEN I BROUGHT IN MY DOG HE WAS SCREAMING IN PAIN. I SAID ALL I NEEDED WAS SOME PAIN MEDS. BUT NOOOOO THE VET SAID MY DOG HAD TO HAVE AN EXAM -- $35 BY THE WAY. THE VET SAID SHE "WAS TOO BUSY" AND COULDN'T SEE MY DOG RIGHT AWAY AS MY DOG CONTINUED TO SCREAM IN PAIN. THE VET SEEMED UNDAUNTED ABOUT THIS. SHE WAS IN HER LATE 50'S AND HAD PROBABLY SEEN A LOT OF PAIN IN ANIMALS AND HAD SIMPLY GOTTEN USED TO IT. I FINALLY GOT TO SEE THIS VET. SHE GAME ME SOME PAIN PILLS FOR MY DOG. NEEDLESS TO SAY I WAS IRATE. I HAVE NEVER SEEN ANYONE SO UNCARING. THAT VET AND THE FRONT OFFICE PEOPLE NEED SOME TRAINING IN MANNERS.

IF I WERE YOU I WOULD NEVER BRING MY DOG TO THIS PLACE.... EVER. TRY ANY OTHER VET BUT DO NOT GO TO MID VALLEY. YOU'LL BE MUCH BETTER OFF AND MUCH HAPPIER. I'M SORRY I HAVE TO WRITE THIS SINCE KELLY MILLIGAN, THE OWNER, HAS TREATED ANOTHER DOG I HAD AND I WAS VERY HAPPY. BUT SINCE SHE HAS HIRED THESE OTHER VETS THE SERVICE HAS GONE SOUTH. TOO BAD FOR MID VALLEY.

ADDITIONALLY, THE OFFICE MANAGER, CINDY, IS SOMEONE YOU NEVER WANT TO DEAL WITH. SHE THINKS SHE KNOWS EVERYTHING ABOUT DOGS, BUT REALLY DOESN'T, IS HAUGHTY AND ONLY PROFIT ORIENTED. STAY AWAY FROM THIS PERSON AT ALL COSTS.

SORRY, MID VALLEY, YOU HAD SOMETHING VERY GOOD AT ONE TIME BUT NOW YOU STINK.

1
★☆☆☆☆

I BROUGHT MY POODLE SHITZU MIX IN ON A SATURDAY SINCE MY REGULAR VET WAS CLOSED. HE HAD EARLIER TORN A LIGAMENT IN HIS LEG THE DAY BEFORE. WE RECEIVED ANTI INFLAM MEDS AT THAT TIME. THE NEXT DAY HE WAS IN TERRIBLE PAIN. I TOOK HIM TO MID VALLEY WHERE I HAD GONE BEFORE AND WAS HELPED BY THE OWNER. BUT OVER SOME TIME SHE BEGAN HIRING OTHER VETS -- MOSTLY WOMEN I SAW. WHEN I BROUGHT IN MY DOG HE WAS SCREAMING IN PAIN. I SAID ALL I NEEDED WAS SOME PAIN MEDS. BUT NOOOOO THE VET SAID MY DOG HAD TO HAVE AN EXAM -- $35 BY THE WAY. THE VET SAID SHE "WAS TOO BUSY" AND COULDN'T SEE MY DOG RIGHT AWAY AS MY DOG CONTINUED TO SCREAM IN PAIN. THE VET SEEMED UNDAUNTED ABOUT THIS. SHE WAS IN HER LATE 50'S AND HAD PROBABLY SEEN A LOT OF PAIN IN ANIMALS AND HAD SIMPLY GOTTEN USED TO IT. I FINALLY GOT TO SEE THIS VET. SHE GAME ME SOME PAIN PILLS FOR MY DOG. NEEDLESS TO SAY I WAS IRATE. I HAVE NEVER SEEN ANYONE SO UNCARING. THAT VET AND THE FRONT OFFICE PEOPLE NEED SOME TRAINING IN MANNERS.

IF I WERE YOU I WOULD NEVER BRING MY DOG TO THIS PLACE.... EVER. TRY ANY OTHER VET BUT DO NOT GO TO MID VALLEY. YOU'LL BE MUCH BETTER OFF AND MUCH HAPPIER. I'M SORRY I HAVE TO WRITE THIS SINCE KELLY MILLIGAN, THE OWNER, HAS TREATED ANOTHER DOG I HAD AND I WAS VERY HAPPY. BUT SINCE SHE HAS HIRED THESE OTHER VETS THE SERVICE HAS GONE SOUTH. TOO BAD FOR MID VALLEY.

ADDITIONALLY, THE OFFICE MANAGER, CINDY, IS SOMEONE YOU NEVER WANT TO DEAL WITH. SHE THINKS SHE KNOWS EVERYTHING ABOUT DOGS, BUT REALLY DOESN'T, IS HAUGHTY AND ONLY PROFIT ORIENTED. STAY AWAY FROM THIS PERSON AT ALL COSTS.

SORRY, MID VALLEY, YOU HAD SOMETHING VERY GOOD AT ONE TIME BUT NOW YOU STINK.

Pros: NOTHING

Cons: LOUSY SERVICE

.

Midvalley has been our vet for years, and we always get cheerful, professional service. Not only is the staff friendly, but the Drs. are knowledgeable, and kind. I have veterinary services way closer to me, but will drive miles to go to Midvalley. We show cats, and sometimes have needs different than some. We are always treated well, and get the help we need to resolve problems that arise.
They also are affordable! Having show cats can be a drain on the wallet, and I feel their prices are reasonable for the services rendered. I'm never left feeling like a lot of tests, pills, etc were put on my bill without a valid reason or explanation. Spays and neuters are also affordable!
Give them a try, you'll be glad you did!

Probably the only con, if you want to call it that....hard to get onto Redwood Road during rush hour!

5
★★★★★

Midvalley has been our vet for years, and we always get cheerful, professional service. Not only is the staff friendly, but the Drs. are knowledgeable, and kind. I have veterinary services way closer to me, but will drive miles to go to Midvalley. We show cats, and sometimes have needs different than some. We are always treated well, and get the help we need to resolve problems that arise.
They also are affordable! Having show cats can be a drain on the wallet, and I feel their prices are reasonable for the services rendered. I'm never left feeling like a lot of tests, pills, etc were put on my bill without a valid reason or explanation. Spays and neuters are also affordable!
Give them a try, you'll be glad you did!

Probably the only con, if you want to call it that....hard to get onto Redwood Road during rush hour!

.

I've been to several veterinary offices in the area over the years that have been OK. Midvalley has been the best by far. The service was fast, friendly and efficient. The doctor was easy to talk to, not in a hurry to shuffle us through to get to the next patient. She spent time explaining what the other issues could be and showed a genuine interest in my dog and me.

5
★★★★★

I've been to several veterinary offices in the area over the years that have been OK. Midvalley has been the best by far. The service was fast, friendly and efficient. The doctor was easy to talk to, not in a hurry to shuffle us through to get to the next patient. She spent time explaining what the other issues could be and showed a genuine interest in my dog and me.

.

I brought my outdoor cat here because he had a gash on his side from an unknown injury. The vet took a look and provided antibiotics to prevent infection. He eventually healed up like she said.
I've brought another cat here before and the visit wasn't very helpful. He throws up after eating and I suppose it's hard to determine why. I don't think they are big on preventive care, but that could add costs for possible unnecessary tests. It also seems a little rushed while seeing the doctor. I feel like I have to ask additional questions to feel like it?s a thorough exam. The office staff is friendly, service is less expensive than others. If you want more time spent with your pet, probably have to go to the more expensive clinics.

4
★★★★☆

I brought my outdoor cat here because he had a gash on his side from an unknown injury. The vet took a look and provided antibiotics to prevent infection. He eventually healed up like she said.
I've brought another cat here before and the visit wasn't very helpful. He throws up after eating and I suppose it's hard to determine why. I don't think they are big on preventive care, but that could add costs for possible unnecessary tests. It also seems a little rushed while seeing the doctor. I feel like I have to ask additional questions to feel like it?s a thorough exam. The office staff is friendly, service is less expensive than others. If you want more time spent with your pet, probably have to go to the more expensive clinics.

Pros: friendly, available appointments, clean, cost

Cons: preventive care, discussion/explanations, rushed

.

The staff is very friendly and helpful, and we've been very pleased with every visit we've had. The dogs are treated fabulously, and they recently saved the life of our 15 year old kitty. Office visits are reasonable, so there's never any hesitation on taking pets in to be on the safe side.

5
★★★★★

The staff is very friendly and helpful, and we've been very pleased with every visit we've had. The dogs are treated fabulously, and they recently saved the life of our 15 year old kitty. Office visits are reasonable, so there's never any hesitation on taking pets in to be on the safe side.

Pros: friendly staff, good hours

.

When my dog, Ginger, was diagnosed with a torn ACL, or football player's knee, I panicked. How would I come up with the money? How quickly could we stop my baby's pain? The doctors, vet techs and office personnel were so supportive through this trauma (for me & Ginger) that I can't possibly thank them enough. If your pet is in need of anything, large or small, let MidValley's angels help you both. You will not be disappointed.

5
★★★★★

When my dog, Ginger, was diagnosed with a torn ACL, or football player's knee, I panicked. How would I come up with the money? How quickly could we stop my baby's pain? The doctors, vet techs and office personnel were so supportive through this trauma (for me & Ginger) that I can't possibly thank them enough. If your pet is in need of anything, large or small, let MidValley's angels help you both. You will not be disappointed.

Pros: Truly care about you and your pets.

Cons: A little hard to find but really worth it.

.

Midvalley Animal Clinic is a wonderful hospital to take your pet! I have three pets that go there and the doctors are all so loving toward them, i can tell they truely care about my pets. Their prices are very fair and their staff is friendly! I highly recommend Midvalley Animal Clinic to everyone!

5
★★★★★

Midvalley Animal Clinic is a wonderful hospital to take your pet! I have three pets that go there and the doctors are all so loving toward them, i can tell they truely care about my pets. Their prices are very fair and their staff is friendly! I highly recommend Midvalley Animal Clinic to everyone!

.

It has been my experience that most people tend to write reviews when they are very frustrated with a service they have recieved and tend to voice the negative. I was very hesitant to use this facility based on reviews a read on this site. But I had a friend who needed a caring place to help her put her dog down because of illnees and spoke so highly of the care she recieved I decided to call them.

My 16 year old dog and companion was very ill and was dying slowly and painfully and we needed to find somewhere he could recieve the peace he deserved. The vet we had used for several years has grown so large they have lost the "personal touches" we initally had experienced with them and therefore I had decided not to use them for one of the most difficult decisions I have had to make in regards to a pet.

I contacted Midvalley Animal Clinic and they gave me several times I could choose from giving me a release I was already feeling regarding this decision. Upon arrival I sat with my dog on the grass not wanting to have to do this but also not wanting to take him into a place that would scare him. The vet was very kind and offered to come outside and check him to be sure there was nothing that could be done to help him. They came out on the lawn and talked with us and him, checked him, and verified our feelings that it was time to let him go. She gave him a sedative to keep him peaceful and then gave us sometime alone with him we sat as a family with him in the warm sun and cool grass. A flittle while later she came out to check on us and make sure we were ready to say goodbye. She then administered the medicine and calmly talked to him and us as he slipped away.

We want others to know how wonderful this vet and technician at the Midvalley Animal Clinic were to us and our friend and pet. They helped us through one of our toughest times ever as we said good bye to a member of our family. Thank you Midvalley Animal Clinic for your kindess and compassion.

4
★★★★☆

It has been my experience that most people tend to write reviews when they are very frustrated with a service they have recieved and tend to voice the negative. I was very hesitant to use this facility based on reviews a read on this site. But I had a friend who needed a caring place to help her put her dog down because of illnees and spoke so highly of the care she recieved I decided to call them.

My 16 year old dog and companion was very ill and was dying slowly and painfully and we needed to find somewhere he could recieve the peace he deserved. The vet we had used for several years has grown so large they have lost the "personal touches" we initally had experienced with them and therefore I had decided not to use them for one of the most difficult decisions I have had to make in regards to a pet.

I contacted Midvalley Animal Clinic and they gave me several times I could choose from giving me a release I was already feeling regarding this decision. Upon arrival I sat with my dog on the grass not wanting to have to do this but also not wanting to take him into a place that would scare him. The vet was very kind and offered to come outside and check him to be sure there was nothing that could be done to help him. They came out on the lawn and talked with us and him, checked him, and verified our feelings that it was time to let him go. She gave him a sedative to keep him peaceful and then gave us sometime alone with him we sat as a family with him in the warm sun and cool grass. A flittle while later she came out to check on us and make sure we were ready to say goodbye. She then administered the medicine and calmly talked to him and us as he slipped away.

We want others to know how wonderful this vet and technician at the Midvalley Animal Clinic were to us and our friend and pet. They helped us through one of our toughest times ever as we said good bye to a member of our family. Thank you Midvalley Animal Clinic for your kindess and compassion.

Pros: Compassionate, Caring, Did what was best for pet and family

.

3 gripes:

1. I have German Shepherd who is almost 9. His hips seemed to be getting bad about a year ago so we took him to the vet and were told that he had a degenerative spine and there is nothing that could be done. Next visit, a different vet saw him and said no, it's arthritis, not a neurological condition. They gave him some Rimadyl for his hips and he is now running around like a puppy. Why did the first vet get the diagnosis completely wrong? An accurate diagnosis would have allowed him almost a year of pain free fetch.

2. The price the clinic charges for Rimadyl is substantially higher than what I can get it for online through a major, well known pet pharmacy. The savings is approximately $40/month. Long story short, the clinic refuses to fill prescriptions anywhere but onsite and invited me to go elsewhere if I didn't like the policy, and I've been a client for almost 5 years. The vet even admitted to me that it is a profit driven policy as opposed to any genuine medical reason. Imagine if your Dr. told you that you were sick, but if you wanted the medicine, you would have to buy it there, at double the price, or you didn't get it. Unbelievable. They should be ashamed. I now go the the Avenues Pet Clinic.

3. During my last visit, they made no mention whatsoever that his vaccines were due. I got home and that day there was a reminder in my mail that his vaccines were, in fact, due. I called and asked why they didn't mention that during the visit for which they had no answer. Of course, I was welcome to bring him back for the vaccines but would have to pay another office visit charge.

In sum, I do not recommend. Go elsewhere and save yourself the headaches.

1
★☆☆☆☆

3 gripes:

1. I have German Shepherd who is almost 9. His hips seemed to be getting bad about a year ago so we took him to the vet and were told that he had a degenerative spine and there is nothing that could be done. Next visit, a different vet saw him and said no, it's arthritis, not a neurological condition. They gave him some Rimadyl for his hips and he is now running around like a puppy. Why did the first vet get the diagnosis completely wrong? An accurate diagnosis would have allowed him almost a year of pain free fetch.

2. The price the clinic charges for Rimadyl is substantially higher than what I can get it for online through a major, well known pet pharmacy. The savings is approximately $40/month. Long story short, the clinic refuses to fill prescriptions anywhere but onsite and invited me to go elsewhere if I didn't like the policy, and I've been a client for almost 5 years. The vet even admitted to me that it is a profit driven policy as opposed to any genuine medical reason. Imagine if your Dr. told you that you were sick, but if you wanted the medicine, you would have to buy it there, at double the price, or you didn't get it. Unbelievable. They should be ashamed. I now go the the Avenues Pet Clinic.

3. During my last visit, they made no mention whatsoever that his vaccines were due. I got home and that day there was a reminder in my mail that his vaccines were, in fact, due. I called and asked why they didn't mention that during the visit for which they had no answer. Of course, I was welcome to bring him back for the vaccines but would have to pay another office visit charge.

In sum, I do not recommend. Go elsewhere and save yourself the headaches.

.

While the clinic is not close to my home at all, I've taken all of my animals to Midvalley for at least 15 years. True, it is a very busy place and the staff are a very casual group, but that's one of the things I like about them. I have purebred rough collies and have been through at least four vets there as they have come and gone in their careers. All of them have been thorough and very caring about my dogs. They ask lots of questions and seem to go out of their way to look for anything else they can do for each of my dogs -- even on a routine visit. One vet even performed an emergency spay on one of my girls on Christmas Eve AFTER they were closed and two of the staff stayed to assist. It saved her life and I've never forgotten that dedication. I have shopped other animal clinics closer to my home on the eastside of town, but they are either far more expensive, don't see large breeds or don't have the time. I will say, my dogs don't like to go to Midvalley Animal Clinic ever, but I really do like them and it looks like I'll keep taking my dogs there for their health care. Good folks.

3
★★★☆☆

While the clinic is not close to my home at all, I've taken all of my animals to Midvalley for at least 15 years. True, it is a very busy place and the staff are a very casual group, but that's one of the things I like about them. I have purebred rough collies and have been through at least four vets there as they have come and gone in their careers. All of them have been thorough and very caring about my dogs. They ask lots of questions and seem to go out of their way to look for anything else they can do for each of my dogs -- even on a routine visit. One vet even performed an emergency spay on one of my girls on Christmas Eve AFTER they were closed and two of the staff stayed to assist. It saved her life and I've never forgotten that dedication. I have shopped other animal clinics closer to my home on the eastside of town, but they are either far more expensive, don't see large breeds or don't have the time. I will say, my dogs don't like to go to Midvalley Animal Clinic ever, but I really do like them and it looks like I'll keep taking my dogs there for their health care. Good folks.

Pros: Care of animals

Cons: Too far from my home

.

We took are dog there and the people at the front desk are not that friendly. In fact they are rude. When we asked for help she was so busy eating her popcorn she acted like it was a pain. Maybe she should have finished her lunch on her lunch hour. Its not a place I would want to eat its not all that clean. I was really disaponted when i took my dog there and they told me she had kennel cough and gave me a Rx. After the medication was gone and the dog was not better we took her back and she never had kennel cough at all. She accually had cancer and it was growing in her chest making it hard for her to breath. So for the 10 days she was on the Rx there was no need for it and we had to force her to eat it anyway. She died 7 days later when the cancer grew to large for her breath. They need better doctors that know what to treat and how.

3
★★★☆☆

We took are dog there and the people at the front desk are not that friendly. In fact they are rude. When we asked for help she was so busy eating her popcorn she acted like it was a pain. Maybe she should have finished her lunch on her lunch hour. Its not a place I would want to eat its not all that clean. I was really disaponted when i took my dog there and they told me she had kennel cough and gave me a Rx. After the medication was gone and the dog was not better we took her back and she never had kennel cough at all. She accually had cancer and it was growing in her chest making it hard for her to breath. So for the 10 days she was on the Rx there was no need for it and we had to force her to eat it anyway. She died 7 days later when the cancer grew to large for her breath. They need better doctors that know what to treat and how.

Pros: Pricing is good

Cons: Quality is not good

Similar Nearby

Similar Nearby

  1. 1
    0.00 mi
  2. 2
    0.42 mi
  3. 3
    0.62 mi