Buca Di Beppo

We dined at this location with a group of 20 for a university student group function on April 26th. The food was wonderful, service excellentup until it came time to pay. I had been informed several times, while making reservations in advance, that the restaurant accepted university purchase orders. The hostess even put me on hold to double-check this information. I was instructed to let the server know about the P.O. prior to the meal, which I did. When the bill came, the server accepted the purchase order, only to return a few minutes later to ask if it was a form of payment. He then mentioned that they only accepted them for University functions, to which we explained that it indeed was. We then had the manager come to the table to tell us that they do not accept purchase orders at all.
After discussing options, we returned to the manager and explained that we had been told several times that purchase orders were accepted, otherwise we never would have taken that route. He proceeded to give several visibly insincere apologies and mentioned that in his five years with the company they had never accepted them. He further made it clear that there was nothing he would do and we were left to foot the $160 bill. No efforts were made on his part to accommodate our group in any way. The wait staff, however, did attempt to work something out, which was obviously prevented by said manager.
The treatment that we received from this manager was far from acceptable in the realm of customer service. His behavior reflected very poorly on the restaurant in my eyes and as a result I would advise people, especially those with large groups, to avoid this location.

Nice atmosphere but the food was not good the sauce tastes like they only opened
a can of tomato paste to make the food. Try the burger place accross the street

It was pretty busy, the service wasn't very good, which, is understandable on a busy night.The staff was quite friendly, but it took nearly twenty minutes for a refill and the food was almost an hour wait. It is not nearly good enough to charge $30 a plate. For that kind of food, I don't think I would spend more than five. If your seeking good Italian, try elsewhere.

Food tasted like cheap frozen food reheated. The only thing that was good was the eggplant parmesean but it wasn't that good. I came with a large party so I sampled quite a few things on the menu. Fun idea to have group dining, but this place was no bueno. Food was very mediocre.

We wanted to go somewhere new, with family from out-of-town. We had wanted to try this restaurant, but that is good as it got - a new place. We beat the evening rush, but our food was served cold. We admit we were new and did not know what to expect, and we had a large group of 12, but the attention from our less than helpful waitress was pathetic. The lasagna was served burnt and cold, another dish was poorly spiced, and then the waitress disappeared. When she finally brought our check to us, she was gone again for a good 15 minutes, so we took our check to the front and asked them to run the bill. She looked and acted supprised when she saw us on our way our down the stairs. Never to return. 11/24 If this is authentic Italian food, we just might fast when we are in Italy.