Richmond American Homes

★★☆☆☆
40.6746 -111.916
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801-978-9484

849 Levoy Dr Ste 200

Salt Lake City, UT

84123

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Reviews 1 - 10 of 10.
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We have been in our home for almost 6 years. Concrete is horrible. Richmond came back and redid my garage but it's pealing again. Furnace is way too small for the size of the home, cold in the winter and hot in the summer. We have terrible problems with mice in the house. Master bath leaks and the shower surround has a hole in it.

1
★☆☆☆☆

We have been in our home for almost 6 years. Concrete is horrible. Richmond came back and redid my garage but it's pealing again. Furnace is way too small for the size of the home, cold in the winter and hot in the summer. We have terrible problems with mice in the house. Master bath leaks and the shower surround has a hole in it.

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Richmond American have got to have the most stupid lazy people working for them! oh if all of you think you have had a problem with the house they built for you come take alook at my house. My ceiling opened up over one night because they did not nail down the main truss to the house my house reallt did spilt in two the nightmare begins I had 13 people yes 13 all at once in my house useing bad words with each other and yelling at each other of whos fault it is for the ceiling due to the ceiling my tiles in the front entry way of my double dorrs spilt oh but it gets so much better go in my garage and all around the whole garage the wall has buckled...lol they said because the wood was wet that they put in the wall so it is twisting and theres nothing that could be done oh!!!! but thats not all my drive way has been replaed twice and the whole house contuines to crack! oh but wait it gets better my carpet does not meet the wall i was told it was cut to short and what did richmond say???? theres nothing we can do about it oh no!!! wait it gets betterthey had painters come in to fix my walls one painter could not get up on the ladder because he was affarid og high places...lol and the other painter looked like he had been drinking and they both looked like they just got ot of jail oh but wait it gets better!!!! I get a call from my wife in the middle of my work day she is crying because the fool guy is yelling at her because of the crap job he did this has been a total nightmare and continues this should have been a happy time for me and my family richmond took that away from us we will never buy another richmond american home please everyone has to get together in order to bring a law suite against them i have checked it out lets all do this please do not buy a richmond american home in arizona.

1
★☆☆☆☆

Richmond American have got to have the most stupid lazy people working for them! oh if all of you think you have had a problem with the house they built for you come take alook at my house. My ceiling opened up over one night because they did not nail down the main truss to the house my house reallt did spilt in two the nightmare begins I had 13 people yes 13 all at once in my house useing bad words with each other and yelling at each other of whos fault it is for the ceiling due to the ceiling my tiles in the front entry way of my double dorrs spilt oh but it gets so much better go in my garage and all around the whole garage the wall has buckled...lol they said because the wood was wet that they put in the wall so it is twisting and theres nothing that could be done oh!!!! but thats not all my drive way has been replaed twice and the whole house contuines to crack! oh but wait it gets better my carpet does not meet the wall i was told it was cut to short and what did richmond say???? theres nothing we can do about it oh no!!! wait it gets betterthey had painters come in to fix my walls one painter could not get up on the ladder because he was affarid og high places...lol and the other painter looked like he had been drinking and they both looked like they just got ot of jail oh but wait it gets better!!!! I get a call from my wife in the middle of my work day she is crying because the fool guy is yelling at her because of the crap job he did this has been a total nightmare and continues this should have been a happy time for me and my family richmond took that away from us we will never buy another richmond american home please everyone has to get together in order to bring a law suite against them i have checked it out lets all do this please do not buy a richmond american home in arizona.

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.

DO NOT BUY A RICHMOND AMERICAN HOME. Oh my FRICKIN heck! I HATE my Richmond American Home. It is literally falling apart. I have had to replace and repair my roof, wiring, and will now need to replace my driveway. For the complete story and video, visit http://www.frickinmom.com/2010/02/10/frickin-richmond-american/

1
★☆☆☆☆

DO NOT BUY A RICHMOND AMERICAN HOME. Oh my FRICKIN heck! I HATE my Richmond American Home. It is literally falling apart. I have had to replace and repair my roof, wiring, and will now need to replace my driveway. For the complete story and video, visit http://www.frickinmom.com/2010/02/10/frickin-richmond-american/

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1 out of 1 people found this review helpful.

.

Richdmond has been a pain in the ass... they do nothing about it. My house is two years old and i call customer services to review the defects that the house got in our first walk thru and they have not do anything. they send a couple of people to take a look at it but that's it.

1
★☆☆☆☆

Richdmond has been a pain in the ass... they do nothing about it. My house is two years old and i call customer services to review the defects that the house got in our first walk thru and they have not do anything. they send a couple of people to take a look at it but that's it.

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1 out of 1 people found this review helpful.

.

I had a new house built, and Brothers did the electrical work, and the tech. prewire, to include CAT 5, phone jacks & Surround sound. They failed to hook up the phone line (their part not the phone company??s part). Then blamed everyone else until I called them on it, but then pleaded its Friday we can??t do anything about it. There is a GFI that won??t hold a load in the kitchen, and their employees don??t seem to know how to read plans. They improperly placed all bedroom phone jacks, and after doing a flat screen prewire over the fire place put the center speaker on a wall 90 degrees off. If you are buying a Richmond American home in the Delaware valley ask who is doing the electrical and watch them like a hawk. When it does come time for customer service do not expect them to get right on it, most likely it will be days before they can see you.

2
★★☆☆☆

I had a new house built, and Brothers did the electrical work, and the tech. prewire, to include CAT 5, phone jacks & Surround sound. They failed to hook up the phone line (their part not the phone company??s part). Then blamed everyone else until I called them on it, but then pleaded its Friday we can??t do anything about it. There is a GFI that won??t hold a load in the kitchen, and their employees don??t seem to know how to read plans. They improperly placed all bedroom phone jacks, and after doing a flat screen prewire over the fire place put the center speaker on a wall 90 degrees off. If you are buying a Richmond American home in the Delaware valley ask who is doing the electrical and watch them like a hawk. When it does come time for customer service do not expect them to get right on it, most likely it will be days before they can see you.

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1 out of 1 people found this review helpful.

.

I am coming to the end of a 1 year process to build my home in Williamstown NJ. The delays, explanations and building process has been a NIGHTMARE!!! On top of that, today (10/10/07) I did a walk through my $600K piece of crap. The workmanship was shotty.I can't even begin to articulate my displeasure wih heir process and their product. DO NOT BUY FROM THIS BUILDER! You wll be sorry. Can anyone suggest or provide a contact for me to voice my displeasure? Preferably Larry Mizel or someone at the top. Pat Henderson - Dayton NJ

1
★☆☆☆☆

I am coming to the end of a 1 year process to build my home in Williamstown NJ. The delays, explanations and building process has been a NIGHTMARE!!! On top of that, today (10/10/07) I did a walk through my $600K piece of crap. The workmanship was shotty.I can't even begin to articulate my displeasure wih heir process and their product. DO NOT BUY FROM THIS BUILDER! You wll be sorry. Can anyone suggest or provide a contact for me to voice my displeasure? Preferably Larry Mizel or someone at the top. Pat Henderson - Dayton NJ

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1 out of 1 people found this review helpful.

.

We had two homes built with Richmond and it was a big mistake. We found errors 2800 miles away, emails that friends sent showed how poor their subs and supers do their jobs. I was finding mistakes in pics while their supers were feet away and not seeing or simply ignoring them. Thank god I am in construction and was able to pick up on these items. I feel bad for any one that is not in the field because you will get a hosing from them. One hint make friends with the VP or president because they seem to jump when management gets involved. I had too many problems to list but if you want a breakdown email me Cuban509@optonline.net for all the info.

2
★★☆☆☆

We had two homes built with Richmond and it was a big mistake. We found errors 2800 miles away, emails that friends sent showed how poor their subs and supers do their jobs. I was finding mistakes in pics while their supers were feet away and not seeing or simply ignoring them. Thank god I am in construction and was able to pick up on these items. I feel bad for any one that is not in the field because you will get a hosing from them. One hint make friends with the VP or president because they seem to jump when management gets involved. I had too many problems to list but if you want a breakdown email me Cuban509@optonline.net for all the info.

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We have lived in our home for 1 1/2 years. We just found out that our master bathroom floor and shower will need to be replaced sue to faulty installation. This is not the only problem with the home but it is one that we will call them on. It took a long while for them to correct previous problems. With our 1 yr. warrenty over, we are doubtful they will do anything. Be wary of their flooring.

2
★★☆☆☆

We have lived in our home for 1 1/2 years. We just found out that our master bathroom floor and shower will need to be replaced sue to faulty installation. This is not the only problem with the home but it is one that we will call them on. It took a long while for them to correct previous problems. With our 1 yr. warrenty over, we are doubtful they will do anything. Be wary of their flooring.

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1 out of 1 people found this review helpful.

.

After 3 months of waiting I have yet to hear from the warranty department. If you buy a home from them, don't expect them to follow through on fixing their poor construction.

1
★☆☆☆☆

After 3 months of waiting I have yet to hear from the warranty department. If you buy a home from them, don't expect them to follow through on fixing their poor construction.

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1 out of 1 people found this review helpful.

.

After searching for months for a house for our family, we finally decided to build our home with Richmond American. We were impressed with their finish work, their unique floor plans, square footage, and price. The building process stalled when a subcontractor failed to show up for weeks on end. After expressing our concerns to the contractor, he made the extra effort to make sure our house was complete when we needed it. We didnt like all of the sales staff, or the way they talked behind one anothers backs, but we dont have complaints with the construction of our home.

4
★★★★☆

After searching for months for a house for our family, we finally decided to build our home with Richmond American. We were impressed with their finish work, their unique floor plans, square footage, and price. The building process stalled when a subcontractor failed to show up for weeks on end. After expressing our concerns to the contractor, he made the extra effort to make sure our house was complete when we needed it. We didnt like all of the sales staff, or the way they talked behind one anothers backs, but we dont have complaints with the construction of our home.

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0 out of 2 people found this review helpful.