Sego Lily Day Spa

My boyfriend decided to treat me to a massage for my birthday because I have a very sensitive, weak body prone to muscle tension, and I had never had a massage before! He wanted to select somewhere very nice for my first spa experience, and his brother-in-law recommended Sego Lily Day Spa. My boyfriend called and scheduled a time 5 days in advance and paid for it with his credit card via telephone.
I was told to come 10 minutes early, and I arrived 20 minutes in advance, expecting some kind of paperwork because I was new to the spa, or an issue with the payment since it was done in advance. However, the second I walked in the door I was greeted by the receptionist, who took my name and gave me a pair of sandal-slippers. Another woman took me back to the locker rooms, showed me around, and basically told me to take my time relaxing and enter the Meditation Room (waiting area) when I was ready. Their steam bath is incredible, and I felt very secure in my robe! The Meditation Room is a treat within itself! It was supremely calming. Their cucumber water was delicious, and my masseuse, Corinne, was welcoming and made me feel comfortable. The aromatherapy massage was the most relazing experience of my life!! The room was dark, the only light from one candle, and Corinne never made me feel exposed as she adjusted my sheet. She made sure to adapt the massage to my needs and even fetched some water for me when the massage ended.
I took advantage of their showers (fully equipped) and the delightful pumpkin face wash, toner, and mare's milk facial lotion set out on the counter. I wanted to purchase those products, but couldn't find them in the main lobby!
I had no issue with payment - upon leaving the receptionist asked if I would like to add a tip (to my boyfriend's credit card). No one ever rushed me from room to room, or tried to rush me into leaving immediately after the massage.Everyone there was very warm, helpful, and seemed glad to answer my questions.

After a very hectic week, I booked an appointment at the Sego Lily location in Midvale. The spa itself is beautiful! Ethereal world music sets the mood as soon as you arrive. I was checked in in a very timely manner and escarted to the relaxation lounge. The comfy sofas and low light really helped me focus on what areas of myself needed attention that day. My masseuse was very kind and listened attentively to what my concerns were and where I needed extra help. I have very tender shoulders, and she was very careful to work gently at first until I relaxed completely. I had two treatments and both were amazingly relaxing. I used the awesome steam room afterwards, and I have to say the rest of my weekend was peaceful and pain-free!

Pros: Empathetic Staff with loads of Knowledge, Beautiful surroundings!

Cons: That I can't book an appointment every weekend!

I have been enjoying Sego Lily for a couple of years now. Overall, I rate the spa a great place to relax. I really do enjoy the atmosphere and the amenities they offer. However, the past couple of visits were not that joyful. I only have space for one: I was late for a treatment once, and the masseuse was pretty irritated about it. I felt bad: got held at my work and then, in addition, traffic. I was pretty stressed trying to hurry in the first place, and I was looking forward to relaxing (can justify spa when feeling like I can't take stress anymore). The masseuse told me I was 20 minutes late, therefore, my treatment was to be cut short. She not only cut it short, I was shorted 35 min! I felt scolded and stressed even more. I didn't mind cutting the time short, it was my problem and I did need to be considerate of others time-wise. Nevertheless, I think it could've been said and acted out differently. My masseuse was Asian American, so I wonder if I should attribute what went on to cultural background (I'm a foreigner as well, so I can see misunderstanding happening on that level), otherwise, I am still trying to make sense out of it. When I am undressed, I feel pretty sensitive. And when I am undressed and feel guilty, and see that the person working on me trying to massage me with poorly concealed irritation (she did not talk to me for the entire time! I tried to break the ice with some questions - got only yes and no responses), I feel horrified. Needless to say, I had no relaxing experience that time at all. I purchased several treatments at the same time (for the first time), so the first masseuse just took me to the relaxation lounge and just left me there with no foretelling of future. I had no idea what was going on, had no idea that another treatment was to be performed by another person. I thought I could be very well done with all of my treatments for the day. I figured it out, but overall, that story was Crime and Punishment -like.

Pros: Great atmosphere, great for first time patrons, awesome sauna

Cons: When booking an apointment, be prepared to hold for up to 20 min; too much time in the lounge to wait for multiple treatments (it counts as your treatment time)

My girlfriends and I planned a relaxing retreat at the Sego Lilly located in Midvale. All five of us highly enjoyed our treatments and everyone is looking forward to return. The relaxation area is by far one of the best I have ever been too. I had the soak, massage, sugar scrub and lip treatments - all were exceptional. Javier was my treatment provider and I have never been so relaxed after a massage. I've talked to many that live in the area and they have tried alot of spas in SLC and each has said this is their favorite!

Pros: Exceptional Service, Reasonable Pricing, Great Ambience, Parking

In response to not keeping clients health in mind, please consider there was another side to the story. Sego Lily was merely trying to respond to a wife's wishes to celebrate her husband's recovery. Permission from his physician had be given and the client did receive body work regularly. They were fully aware of any complications that may have resulted from the massage. Sego Lily is a relaxing, fun environment where clients are welcome to stay as long as they like.

The two Sego Lily Spas in Utah are by far THE best spas I have been to in the state, actually in many states. From the moment you walk through the front doors you are in a different world and forget your worries. I highly recommend both of them, you really need to experience both. The water walls, fireplace and steam rooms at the Midvale spa are amazing. Truly an oasis

Pros: Beauty, atmosphere, best therapists

Cons: ??

At first I thought Sego Lily Day Spa was a very nice tranquil place with wonderful people and I still feel that way about the therapists. They are very friendly and know thier stuff!! However the management is quite another story. The main goal of management is to move people in and out like cattle. They don't take into consideration the health factor of the client. It doesn't seem to matter to them if perhaps a client shouln't have a massaage because of some health issue that they might have. There are many contraindications for massage. Kidney failure, heart disease, and skin conditions just to name a few are all contraindications for massage. But at Sego Lily day spa management seems not to worry or care about the wellness or health of a client. If you are in good health and wish to put your self in the hands of management there you'll probably be just fine, but if you have any health problems be sure to consult your physician before you go to Sego Lily day spa. The therapists there can tell you if a massage is indeed a good thing for you but may be under managements thumb when it comes to refusing to do a massage. I know because they put me in a position like this not just once but twice. I was told point blank to do a massage that I knew I shouln't or to find someone else to do it or risk losing my job. I no longer work for Sego Lily for this very reason. I am bringing this bit of info to you because I don't want to see anyone get hurt at the negligence of management who don't know anything about contraindications for massage or do they care to learn. Just beware when going to Sego Lily day spa dear friends.

Pros: very nice inside

Cons: curb appeal isn't great

With treatments inspired by the high mountains and deserts of Utah this spa is THE place for spa-goers. They're Honeydew Paraffin wrap was featured in "American Spa" magazine. Well trained staff, well designed spa, a fantastic experience all around. They're Midvale and Layton locations have to be seen to be believed.

Pros: Water walls, fountains, private steam rooms

Cons: sometimes impossible to get in during the weekend unless you book well in advance

I have been going to this spa for four years now and it just gets better. There is no other place in the world I like to relax than Sego Lily's bath and massage retreats. The staff is excellent and have great customer service skills. You will have a chance to relax, enjoy soft music, tasty tonics and teas, and listen to delightful waterfalls during your retreat. I have taken my friend and my mother and everyone enjoys this place just as I do. So I invite you to indulge your senses.

This day spa is a welcoming retreat. Relaxing environment, great spa treatments and outstanding customer service.

Pros: Music, Treatment Rooms, Customer Service

Cons: Number of Lockers, Only one restroom, Only one shower