Groomingdale's

★★★★☆
  • 222 W 21st St Ste G

    Norfolk, VA 23517

    Map & Directions
  • 757-627-1162

About Groomingdale's

Categories
Hours
Sun 10am-2pm, Tue 7:30am-4pm, Thu 7:30am-4pm, Wed 8am-5pm, Fri-Sat 8am-5pm

Pets & Animals

Pets & Animals
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Amazing! I have been to a couple groomers. I have called a million. I am a hairstylist, not a dog groomer! This is the first place I have been where they actualy do what I asked them to do. Mitfchell has a ton of hair and recently my

3
★★★★★

Amazing! I have been to a couple groomers. I have called a million. I am a hairstylist, not a dog groomer! This is the first place I have been where they actualy do what I asked them to do. Mitfchell has a ton of hair and recently my

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I've taken my two corgies there for 7 years. They always do exactly what we want and show specific care for their coats. They also do the "Furminator" process on their coats which has significantly cut down on the fur we find around the house, which makes my life easier. Would highly recommend the process, even though it's more expensive, and would also recommend Groomingdales.

5
★★★★★

I've taken my two corgies there for 7 years. They always do exactly what we want and show specific care for their coats. They also do the "Furminator" process on their coats which has significantly cut down on the fur we find around the house, which makes my life easier. Would highly recommend the process, even though it's more expensive, and would also recommend Groomingdales.

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.

I have a Portuguese Water Dog and I've taken my dog there about 5 times each time thinking afterward that maybe I wasn't clear enough on how I wanted him trimmed to begin with. For $50 plus tip they cut his hair and trim the nails, I really don't think he gets a bath at all. One time I said I wanted the PWD tail and they gave him back to me looking like a black squirrel. Nothing like a PWD should look. This last time they did not cut the hair on his snout at all and he has straggly pieces all over his legs and feet. I will never go back. I do not recommend them at all if you have a dog that needs his hair cut. I do feel they were kind to him and did treat him well but they just do not do a good job grooming. Terrible haircuts multiple times. DO NOT RECOMMEND!

2
★★☆☆☆

I have a Portuguese Water Dog and I've taken my dog there about 5 times each time thinking afterward that maybe I wasn't clear enough on how I wanted him trimmed to begin with. For $50 plus tip they cut his hair and trim the nails, I really don't think he gets a bath at all. One time I said I wanted the PWD tail and they gave him back to me looking like a black squirrel. Nothing like a PWD should look. This last time they did not cut the hair on his snout at all and he has straggly pieces all over his legs and feet. I will never go back. I do not recommend them at all if you have a dog that needs his hair cut. I do feel they were kind to him and did treat him well but they just do not do a good job grooming. Terrible haircuts multiple times. DO NOT RECOMMEND!

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Business Response:

I apologize for your disappointment with groomingdales. We are currently under new management and have more highly trained groomers than in previous years. We also offer a wide variety of different shampoos. I encourage you to come by and visit. We are still very caring with our animals and, with the help of everyone's reviews, hopefully we have reached a level of improvement that enables us to be great stylists as well.
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I have a 6 month old Labradoodle that was groomed for the first time today. I wanted a detailed scissor cut versus a clip cut. The owner was great going through all the details on the phone. They were great about working with her slowly and easing her into the process which can be tedious for precocious Labradoodles! She looks wonderful and their prices are VERY reasonable!!!

4
★★★★☆

I have a 6 month old Labradoodle that was groomed for the first time today. I wanted a detailed scissor cut versus a clip cut. The owner was great going through all the details on the phone. They were great about working with her slowly and easing her into the process which can be tedious for precocious Labradoodles! She looks wonderful and their prices are VERY reasonable!!!

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They are great and they love on the dogs too.
My babies always come back completely dry and happy.
Their nails are never cut too short, and they always clip them exactly how I ask.

5
★★★★★

They are great and they love on the dogs too.
My babies always come back completely dry and happy.
Their nails are never cut too short, and they always clip them exactly how I ask.

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.

I have been going to groomingdales for over 7 years and will never take my baby anywhere else. She actually gets excited to go inside and see them! My pet has severe allergies and has never had a problem with the products they use on her. She always comes back looking gorgeous and smelling great, and wagging her tail and happy. Great place to take your pet!

5
★★★★★

I have been going to groomingdales for over 7 years and will never take my baby anywhere else. She actually gets excited to go inside and see them! My pet has severe allergies and has never had a problem with the products they use on her. She always comes back looking gorgeous and smelling great, and wagging her tail and happy. Great place to take your pet!

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I have taken my dog here twice and on teh second time around she came back to me with a rash that cost me over two hundred dollars to get cured. After observing teh staff and establishment i would not take her back here to get groomed. The staff seem like direlicts that they grabbed off of the street, the store isnt that clean and they act like teh cable guy in regards to pickup and dropoff times. Not impressed and not taking her back.

2
★★☆☆☆

I have taken my dog here twice and on teh second time around she came back to me with a rash that cost me over two hundred dollars to get cured. After observing teh staff and establishment i would not take her back here to get groomed. The staff seem like direlicts that they grabbed off of the street, the store isnt that clean and they act like teh cable guy in regards to pickup and dropoff times. Not impressed and not taking her back.

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Business Response:

I apologize that your experience was less than impressive. Groomingdales is under new management and has had a positive transformation. The shop has been remodeled as well as the current staff is better trained to handle the needs and stylings of different breeds. I encourage you to stop by and check us out and see if you might potentially like the changes! And I also thank you for your feedback. All reviews help us to improve.
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In early 06 Groomingdales moved to their new location on 21st Street. This business is a local favorite with the dog park crowd. They are equally adept at grooming my 120 pound Golden Retriever, as well as my neighbor?s ten pound poodle, and every doggie client gets a stylish neck scarf to take home. Their prices are quite reasonable, and my pooches have appointments every 3 months or so.

PROS: staffers are great with dogs of varying temperments
CONS: can get busy - call a couple days prior for an appointment

5
★★★★★

In early 06 Groomingdales moved to their new location on 21st Street. This business is a local favorite with the dog park crowd. They are equally adept at grooming my 120 pound Golden Retriever, as well as my neighbor?s ten pound poodle, and every doggie client gets a stylish neck scarf to take home. Their prices are quite reasonable, and my pooches have appointments every 3 months or so.

PROS: staffers are great with dogs of varying temperments
CONS: can get busy - call a couple days prior for an appointment

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.

I had taken my two dogs to nearly five different groomers before I found Groomingdale's, but after finding it I would not dream of taking them anywhere else. They do a wonderful job grooming my two Airedales, which can be difficult since it ins't just a quick shave. They also do an incredible job grooming dogs that don't like being groomed or bathed

PROS: Very responsible and caring staff!
CONS:

5
★★★★★

I had taken my two dogs to nearly five different groomers before I found Groomingdale's, but after finding it I would not dream of taking them anywhere else. They do a wonderful job grooming my two Airedales, which can be difficult since it ins't just a quick shave. They also do an incredible job grooming dogs that don't like being groomed or bathed

PROS: Very responsible and caring staff!
CONS:

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Message from Groomingdale's

Groomingdales greatly appreciates customer feedback! Reviews are a great way to see how we are doing and to make necesary changes to improve our services. Thank you to everyone who leaves a response on our InsiderPage!

More about Groomingdale's

Groomingdale's offers all breed bathing, drying, brushing, furminating, nail trimming, nail filing, ear cleaning,ear plucking, teeth brushing, pad and feet trimming, eye cleaning, as well as all breed hair trimming and styling.

 

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