Goldstar Motor Co

★★★★☆
39.2155 -78.1414
Map and Directions to Goldstar Motor Co

540-667-3434

1544 Martinsburg Pike

Winchester, VA

22603

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About Goldstar Motor Co

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Automotive

Automotive
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Reviews 1 - 9 of 9.
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I purchased a car over two months ago, and the sales person i had was very helpful. They also did a trade for my old car, and I told them they would have to come tow it away because it kept over heating,(that's why I was getting a new car) and over two months later, several phone calls to them,and them saying the tow truck will be here that night the next morning, they still have not came to get it yet. And the one time I called whatever one answered the phone knew nothing about it. Really? How do they run a bussiness?

1
★☆☆☆☆

I purchased a car over two months ago, and the sales person i had was very helpful. They also did a trade for my old car, and I told them they would have to come tow it away because it kept over heating,(that's why I was getting a new car) and over two months later, several phone calls to them,and them saying the tow truck will be here that night the next morning, they still have not came to get it yet. And the one time I called whatever one answered the phone knew nothing about it. Really? How do they run a bussiness?

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The owner, Thomas, will tell you anything to make a sale. I was told I'd be taken care of. I had a couple mild concerns about a truck I decided to buy from them. Within two tanks of fuel I discovered the transfer case was completely empty of lubricant. Supposedly they had a mechanic look at the truck, but this mechanic missed the hole in the transfer case from the internal gears rubbing after a bearing failed. When I brought it to their attention they said they'd fix it and order parts to replace, but never did. I kept getting the runaround between the sales people, service and the ringleader (Thomas). Do yourself a favor, stay away. The BBB rates them as an F due to the volume of complaints and number of unanswered complaints by the buiness.

1
★☆☆☆☆

The owner, Thomas, will tell you anything to make a sale. I was told I'd be taken care of. I had a couple mild concerns about a truck I decided to buy from them. Within two tanks of fuel I discovered the transfer case was completely empty of lubricant. Supposedly they had a mechanic look at the truck, but this mechanic missed the hole in the transfer case from the internal gears rubbing after a bearing failed. When I brought it to their attention they said they'd fix it and order parts to replace, but never did. I kept getting the runaround between the sales people, service and the ringleader (Thomas). Do yourself a favor, stay away. The BBB rates them as an F due to the volume of complaints and number of unanswered complaints by the buiness.

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I WAS AT FIRST PLEASED WITH THE SERVICE OF SALESMAN, BUT AFTER REVIEWING MY VEHICLE, DISCOVERED IT WASN'T 4WD. i CALLED THE SECOND DAY OF DRIVING THE EXPLORER, AND RAISED MY CONCERNS. THOMAS THE OWNER SAID ITS OKAY WE'LL JUST PLACE YOU IN ANOTHER VEHICLE. i WAITED 3 HOURS TO DETERMINE THE RUN AROUND. i CALLED BACK TODAY. tHOMAS STATED HE WOULDNT REFUND MY MONEY. IAM APPAULDED. NOT HAPPY WITH CAR, DIDN'T REPLACE TIRES I PAID FOR, AND WHEN I CALLED BACK AGAIN, THEY TOLD ME MY SALESMAN WASN'T THERE TO TALK TO. i WOULD APPRECIATE MY $9000 CASH BACK AND NO LONGER WISH TO DEAL WITH GOLDSTAR MOTORS.

1
★☆☆☆☆

I WAS AT FIRST PLEASED WITH THE SERVICE OF SALESMAN, BUT AFTER REVIEWING MY VEHICLE, DISCOVERED IT WASN'T 4WD. i CALLED THE SECOND DAY OF DRIVING THE EXPLORER, AND RAISED MY CONCERNS. THOMAS THE OWNER SAID ITS OKAY WE'LL JUST PLACE YOU IN ANOTHER VEHICLE. i WAITED 3 HOURS TO DETERMINE THE RUN AROUND. i CALLED BACK TODAY. tHOMAS STATED HE WOULDNT REFUND MY MONEY. IAM APPAULDED. NOT HAPPY WITH CAR, DIDN'T REPLACE TIRES I PAID FOR, AND WHEN I CALLED BACK AGAIN, THEY TOLD ME MY SALESMAN WASN'T THERE TO TALK TO. i WOULD APPRECIATE MY $9000 CASH BACK AND NO LONGER WISH TO DEAL WITH GOLDSTAR MOTORS.

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Latest reviews from Citysearch.

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My sales man Tom was awesome he went beyond his duties and did everything he said he would do to help us get the truck we wanted, I would recommend this company to anyone who is looking for their next vehicle and want a great deal and

6
★★★★★

My sales man Tom was awesome he went beyond his duties and did everything he said he would do to help us get the truck we wanted, I would recommend this company to anyone who is looking for their next vehicle and want a great deal and

.

I've been dealing with Thomas and his guys now for over 7 years now. I've bought three vehicles from them. I have nothing but praise for this dealership. Thomas will bend over backwards to help you with your purchase. He truly has been

6
★★★★★

I've been dealing with Thomas and his guys now for over 7 years now. I've bought three vehicles from them. I have nothing but praise for this dealership. Thomas will bend over backwards to help you with your purchase. He truly has been

.

We recently purchased a Jeep Rubicon from Goldstar. Our salesman Mickey was very helpful and a enjoy to work with. Thomas gave us a very good deal. We will do business with them again and would recommend them to a friend.\r

6
★★★★★

We recently purchased a Jeep Rubicon from Goldstar. Our salesman Mickey was very helpful and a enjoy to work with. Thomas gave us a very good deal. We will do business with them again and would recommend them to a friend.\r

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DO NOT BUY A CAR FROM THIS DEALERSHIP UNLESS YOU ARE LOOKING TO GET SCREWED OVER. I bought my car from them and less than 2 weeks later the sunroof stopped working, the back latch fell off, A/C stopped working, burning smell, and other

6
★★★★★

DO NOT BUY A CAR FROM THIS DEALERSHIP UNLESS YOU ARE LOOKING TO GET SCREWED OVER. I bought my car from them and less than 2 weeks later the sunroof stopped working, the back latch fell off, A/C stopped working, burning smell, and other

.

Bought my son a used Jetta to go back to school. No other dealers in Winchester had anything in our price range and generally wouldn't work with us. Gold Star found our Jetta at an auction and brought it in the next day. We had a few

6
★★★★★

Bought my son a used Jetta to go back to school. No other dealers in Winchester had anything in our price range and generally wouldn't work with us. Gold Star found our Jetta at an auction and brought it in the next day. We had a few

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Bought a car here last fall. Within the first 2 weeks had to return it 3 times to get "fixed". NEVER ran right and after 5 months finally blew up completely. They act like they have your best interest and they are doing everything they can

6
★★★★★

Bought a car here last fall. Within the first 2 weeks had to return it 3 times to get "fixed". NEVER ran right and after 5 months finally blew up completely. They act like they have your best interest and they are doing everything they can