Goldstar Motor Co

★☆☆☆☆
39.2146 -78.143
Map and Directions to Goldstar Motor Co

540-667-3434

1544 Martinsburg Pike

Winchester, VA

22603

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About Goldstar Motor Co

Categories

Automotive

Automotive
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Reviews 1 - 3 of 3.
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I purchased a car over two months ago, and the sales person i had was very helpful. They also did a trade for my old car, and I told them they would have to come tow it away because it kept over heating,(that's why I was getting a new car) and over two months later, several phone calls to them,and them saying the tow truck will be here that night the next morning, they still have not came to get it yet. And the one time I called whatever one answered the phone knew nothing about it. Really? How do they run a bussiness?

1
★☆☆☆☆

I purchased a car over two months ago, and the sales person i had was very helpful. They also did a trade for my old car, and I told them they would have to come tow it away because it kept over heating,(that's why I was getting a new car) and over two months later, several phone calls to them,and them saying the tow truck will be here that night the next morning, they still have not came to get it yet. And the one time I called whatever one answered the phone knew nothing about it. Really? How do they run a bussiness?

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The owner, Thomas, will tell you anything to make a sale. I was told I'd be taken care of. I had a couple mild concerns about a truck I decided to buy from them. Within two tanks of fuel I discovered the transfer case was completely empty of lubricant. Supposedly they had a mechanic look at the truck, but this mechanic missed the hole in the transfer case from the internal gears rubbing after a bearing failed. When I brought it to their attention they said they'd fix it and order parts to replace, but never did. I kept getting the runaround between the sales people, service and the ringleader (Thomas). Do yourself a favor, stay away. The BBB rates them as an F due to the volume of complaints and number of unanswered complaints by the buiness.

1
★☆☆☆☆

The owner, Thomas, will tell you anything to make a sale. I was told I'd be taken care of. I had a couple mild concerns about a truck I decided to buy from them. Within two tanks of fuel I discovered the transfer case was completely empty of lubricant. Supposedly they had a mechanic look at the truck, but this mechanic missed the hole in the transfer case from the internal gears rubbing after a bearing failed. When I brought it to their attention they said they'd fix it and order parts to replace, but never did. I kept getting the runaround between the sales people, service and the ringleader (Thomas). Do yourself a favor, stay away. The BBB rates them as an F due to the volume of complaints and number of unanswered complaints by the buiness.

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I WAS AT FIRST PLEASED WITH THE SERVICE OF SALESMAN, BUT AFTER REVIEWING MY VEHICLE, DISCOVERED IT WASN'T 4WD. i CALLED THE SECOND DAY OF DRIVING THE EXPLORER, AND RAISED MY CONCERNS. THOMAS THE OWNER SAID ITS OKAY WE'LL JUST PLACE YOU IN ANOTHER VEHICLE. i WAITED 3 HOURS TO DETERMINE THE RUN AROUND. i CALLED BACK TODAY. tHOMAS STATED HE WOULDNT REFUND MY MONEY. IAM APPAULDED. NOT HAPPY WITH CAR, DIDN'T REPLACE TIRES I PAID FOR, AND WHEN I CALLED BACK AGAIN, THEY TOLD ME MY SALESMAN WASN'T THERE TO TALK TO. i WOULD APPRECIATE MY $9000 CASH BACK AND NO LONGER WISH TO DEAL WITH GOLDSTAR MOTORS.

1
★☆☆☆☆

I WAS AT FIRST PLEASED WITH THE SERVICE OF SALESMAN, BUT AFTER REVIEWING MY VEHICLE, DISCOVERED IT WASN'T 4WD. i CALLED THE SECOND DAY OF DRIVING THE EXPLORER, AND RAISED MY CONCERNS. THOMAS THE OWNER SAID ITS OKAY WE'LL JUST PLACE YOU IN ANOTHER VEHICLE. i WAITED 3 HOURS TO DETERMINE THE RUN AROUND. i CALLED BACK TODAY. tHOMAS STATED HE WOULDNT REFUND MY MONEY. IAM APPAULDED. NOT HAPPY WITH CAR, DIDN'T REPLACE TIRES I PAID FOR, AND WHEN I CALLED BACK AGAIN, THEY TOLD ME MY SALESMAN WASN'T THERE TO TALK TO. i WOULD APPRECIATE MY $9000 CASH BACK AND NO LONGER WISH TO DEAL WITH GOLDSTAR MOTORS.

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