Manassas Shell

★★★★☆
38.7618 -77.4605
Map and Directions to Manassas Shell

703-368-9398

8904 Centreville Rd

Manassas, VA

20110

Get Directions

About Manassas Shell

Hours
Daily, 24 hrs

Automotive

Automotive
More choices in Manassas:
Resultset_next

Raceway Inc

7402 Sudley Rd Manassas, VA

Resultset_next

Scotties Wrecker Service

Main Manassas, VA

3.561 41
Hi! Sign in to let us know how Manassas Shell was?
Write a Review
Reviews 1 - 41 of 41.
.

8904 Centerville Road ** Stay Away This Shell Station **
Manassas, VA 20110

After 45 minutes of checkup on my van for State inspection, they couldn't find anything wrong except my headlights - which had light bulbs replaced and adjusted by dealers. I left with rejected/failed decal. I had my headlights checked and came back to retest their honesty. Still very dishonest and deceitful, the inspector didn't aligned his "headlight aiming device" in right position and told me that I had to get headlights adjusted and pay for the adjustment this time since it's a re-inspection. So I have no choice except to agree. Then when he lined up his device, I saw green indicator lite up. I asked him why now your device indicated OK? He biased with some fool reasons that he doesn't base on that to pass, he bases on what light sights to the inside mark...Blah! Blah!... I shook my head. He also added a statement "Each station aims the headlights differently that why you should come this same station for next inspection". Yeah right! After finished adjusting, he wiped my plastic headlights lens with "Super Heavy Duty Brake Fluid." I was shocked when I took a close look at the lens outside under the sun. The lens became all blur not clear as before. The shop excused that they have lens cleaning kit specially for lights. But when I said that I saw with my own eyes, they excused that "Brake fluid can't make your light lens like that...." Oh, my goodness. I'll never come back even just for gas (which they prefer paid by cash so they can hide away from Uncle Sam).

I definitely report them to State police to keep an eye on them. Mean while, do your car a favor by taking it to somewhere else.

1
★☆☆☆☆

8904 Centerville Road ** Stay Away This Shell Station **
Manassas, VA 20110

After 45 minutes of checkup on my van for State inspection, they couldn't find anything wrong except my headlights - which had light bulbs replaced and adjusted by dealers. I left with rejected/failed decal. I had my headlights checked and came back to retest their honesty. Still very dishonest and deceitful, the inspector didn't aligned his "headlight aiming device" in right position and told me that I had to get headlights adjusted and pay for the adjustment this time since it's a re-inspection. So I have no choice except to agree. Then when he lined up his device, I saw green indicator lite up. I asked him why now your device indicated OK? He biased with some fool reasons that he doesn't base on that to pass, he bases on what light sights to the inside mark...Blah! Blah!... I shook my head. He also added a statement "Each station aims the headlights differently that why you should come this same station for next inspection". Yeah right! After finished adjusting, he wiped my plastic headlights lens with "Super Heavy Duty Brake Fluid." I was shocked when I took a close look at the lens outside under the sun. The lens became all blur not clear as before. The shop excused that they have lens cleaning kit specially for lights. But when I said that I saw with my own eyes, they excused that "Brake fluid can't make your light lens like that...." Oh, my goodness. I'll never come back even just for gas (which they prefer paid by cash so they can hide away from Uncle Sam).

I definitely report them to State police to keep an eye on them. Mean while, do your car a favor by taking it to somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a Groupon for $13 to have my oil change at the parent garage beside the Shell gas station. I won't go in there EVER again as my experience was horrible. They kept on trying to take advantage of me being a female and try to sell me different things. I use Groupon all the time and never once was told to pay TAXES on the Groupon however, these guys did. Additionally, not even 2 days later I developed a new noise in my tire and actually pulled my car out of shop for a broken Axel Assembly. Shake My Head.. I learned my lesson and will stick with my usual mechanic!

1
★☆☆☆☆

I purchased a Groupon for $13 to have my oil change at the parent garage beside the Shell gas station. I won't go in there EVER again as my experience was horrible. They kept on trying to take advantage of me being a female and try to sell me different things. I use Groupon all the time and never once was told to pay TAXES on the Groupon however, these guys did. Additionally, not even 2 days later I developed a new noise in my tire and actually pulled my car out of shop for a broken Axel Assembly. Shake My Head.. I learned my lesson and will stick with my usual mechanic!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Absolutely horrible. I get that the groupon was a cheaper oil change - but why offer the groupon if you're going to be so irritated and begrudging?

This is for the Hayfield Exxon for the oil change groupon. I followed the directions to make an appointment ahead of time for 11:00 am - the man who was in charge of the mechanical side of things was on the phone for 15+ minutes while I waited, and then proceeded to recognize the woman behind me who waited five minutes after me when I was standing there.

I then was told it would be about a 30-45 wait - I was there for about almost an hour and a half, sitting outside and they did not even come near my car the entire time. I just went back in and asked for my keys - they guy at the desk didn't even acknowledge me or ask me what was wrong.

I get it's a groupon, but don't provide a service for a discounted price if you're not going to give out very basic customer service with it.

1
★☆☆☆☆

Absolutely horrible. I get that the groupon was a cheaper oil change - but why offer the groupon if you're going to be so irritated and begrudging?

This is for the Hayfield Exxon for the oil change groupon. I followed the directions to make an appointment ahead of time for 11:00 am - the man who was in charge of the mechanical side of things was on the phone for 15+ minutes while I waited, and then proceeded to recognize the woman behind me who waited five minutes after me when I was standing there.

I then was told it would be about a 30-45 wait - I was there for about almost an hour and a half, sitting outside and they did not even come near my car the entire time. I just went back in and asked for my keys - they guy at the desk didn't even acknowledge me or ask me what was wrong.

I get it's a groupon, but don't provide a service for a discounted price if you're not going to give out very basic customer service with it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

dropped my car off for a oil change, when I went to pick it up and presented my coupon, they tried to talk me out of using it, then had to re-work the price in the computer and I had to pay the regular price because of "special" charges that my car needed.
Then I then find my dipstick is broken and they claim it's was broken when I dropped off my car and yet no one informed me of this at the time they began the work.
Very shady is all I can say, as I will never return, not even to buy gas.

1
★☆☆☆☆

dropped my car off for a oil change, when I went to pick it up and presented my coupon, they tried to talk me out of using it, then had to re-work the price in the computer and I had to pay the regular price because of "special" charges that my car needed.
Then I then find my dipstick is broken and they claim it's was broken when I dropped off my car and yet no one informed me of this at the time they began the work.
Very shady is all I can say, as I will never return, not even to buy gas.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

THE WORST. They did not perform ANY preventative maintenance even though I paid them for it. I called them out for not rotating my tires and charlie, the loser manager, fed me some BS line about my car not needing it. WOW. Such crap. I have had them fail my vehicle in the inspection line too. They fail sooooo many people because they want to perform the work there.

1
★☆☆☆☆

THE WORST. They did not perform ANY preventative maintenance even though I paid them for it. I called them out for not rotating my tires and charlie, the loser manager, fed me some BS line about my car not needing it. WOW. Such crap. I have had them fail my vehicle in the inspection line too. They fail sooooo many people because they want to perform the work there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They STINK!
My husband took my car to get inspected. They failed it, citing a "power steering leak". They offered to fix it RIGHT THERE, no waiting. Over $1100 in repairs quoted. However, I was in the automotive program at NVCC, and they felt it was a grease leak around the CV joint (totally different). So, I called the State Police, and they met me at the inspection station. They looked at the car and agreed. Car passed. Sticker changed. They would have charged me $1100 to replace the rack and pinion steering, which wouldn't have fixed the leak anyway. No more, Manassas Shell.

1
★☆☆☆☆

They STINK!
My husband took my car to get inspected. They failed it, citing a "power steering leak". They offered to fix it RIGHT THERE, no waiting. Over $1100 in repairs quoted. However, I was in the automotive program at NVCC, and they felt it was a grease leak around the CV joint (totally different). So, I called the State Police, and they met me at the inspection station. They looked at the car and agreed. Car passed. Sticker changed. They would have charged me $1100 to replace the rack and pinion steering, which wouldn't have fixed the leak anyway. No more, Manassas Shell.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

WORST PLACE FOR INSPECTIONS! And I very rarely do all caps. My husband has taken my car in for a VA State Inspection at 8:45am to this place, at which point he was the third car in line. When he did not return at 10:50, I started wondering. At 11:15am, he had finally returned, after 2 hours waiting in line (let me break that down, that's AN HOUR per CAR for a $16 inspection, hmm) with a REJECTION, which put me in a state of complete shock. My car had just, 3 days prior, been repaired and fully inspected by a mechanic who reported that there were NO OTHER ISSUES. Having looked at the official VA Police oriented document pertaining to the rejection, in the list of things, only the "Other Lights" was marked. The other lights that didn't work turned out to be the sidemarkers THAT DON'T EXIST on 90+% of the cars out on the road today, thus clearly making them NON-essential and clearly NOT a safety issue since car manufacturers don't even put them in the designs anymore! Ok, so we fix the lights within 3 hours and return for re-inspection as we are due to drive out of state same day. Turns out, though they close at 4, Mohammed, as that is the name of the hellish-c**t of an inspector, already marked "last car of the day" at before 2pm. But interestingly enough its 5 cars in line this time, I guess he sped things up a bit once he got his fill of being a jerk. So I beg to re-inspect my car, as it would take only 5 seconds to see that the lights were fixed, and he denies several times, but then says to wait away from the line, to the side of the gas station. So I stay and wait approximately half an hour, until he pulls up in a car, takes my official VA police document and says "this car was failed for many things" takes the document away and tells me to drive into the back bay. Upon driving in and coming up to him, I see him handwriting on my police doc, which puts me in a bit of a stupor - wouldn't that void it?? Not sure on that, but he proceeds to list his notes from the seemingly VA inspections computer system, where he listed about 5 other things wrong with my car in notes as there was NO relevance of these to the official safety checklist.... wtf? Needless to say, now that those notes are in the system, I assume no one will want to pass my car unless about a $1000 worth of non-essential issues is fixed (i.e. power steering oil leak that makes me add some fluid every 4 months, slightly ripped boot on some part of the suspension that would take a crapload of parts to remove and IS NOT A SAFETY ISSUE, and two other things that are again suspension related and again NOT A SAFETY ISSUE). As a final note, he didn't offer to fix any of the issues or give estimates, he seemed to expect me to beg for them in order to get what I have been and should have gotten without an issue: a new friggin inspection sticker, since my car is perfectly safe to drive, despite Mohammed "supremely knowledgeable" nit-picking. To sum up, if you want a pain in your butt rather than a new inspection sticker, go to Manassas Shell and ask for Mohammad. Otherwise, go to the wonderful Franks Auto Service on Euclid Ave, a 100 feet away.

1
★☆☆☆☆

WORST PLACE FOR INSPECTIONS! And I very rarely do all caps. My husband has taken my car in for a VA State Inspection at 8:45am to this place, at which point he was the third car in line. When he did not return at 10:50, I started wondering. At 11:15am, he had finally returned, after 2 hours waiting in line (let me break that down, that's AN HOUR per CAR for a $16 inspection, hmm) with a REJECTION, which put me in a state of complete shock. My car had just, 3 days prior, been repaired and fully inspected by a mechanic who reported that there were NO OTHER ISSUES. Having looked at the official VA Police oriented document pertaining to the rejection, in the list of things, only the "Other Lights" was marked. The other lights that didn't work turned out to be the sidemarkers THAT DON'T EXIST on 90+% of the cars out on the road today, thus clearly making them NON-essential and clearly NOT a safety issue since car manufacturers don't even put them in the designs anymore! Ok, so we fix the lights within 3 hours and return for re-inspection as we are due to drive out of state same day. Turns out, though they close at 4, Mohammed, as that is the name of the hellish-c**t of an inspector, already marked "last car of the day" at before 2pm. But interestingly enough its 5 cars in line this time, I guess he sped things up a bit once he got his fill of being a jerk. So I beg to re-inspect my car, as it would take only 5 seconds to see that the lights were fixed, and he denies several times, but then says to wait away from the line, to the side of the gas station. So I stay and wait approximately half an hour, until he pulls up in a car, takes my official VA police document and says "this car was failed for many things" takes the document away and tells me to drive into the back bay. Upon driving in and coming up to him, I see him handwriting on my police doc, which puts me in a bit of a stupor - wouldn't that void it?? Not sure on that, but he proceeds to list his notes from the seemingly VA inspections computer system, where he listed about 5 other things wrong with my car in notes as there was NO relevance of these to the official safety checklist.... wtf? Needless to say, now that those notes are in the system, I assume no one will want to pass my car unless about a $1000 worth of non-essential issues is fixed (i.e. power steering oil leak that makes me add some fluid every 4 months, slightly ripped boot on some part of the suspension that would take a crapload of parts to remove and IS NOT A SAFETY ISSUE, and two other things that are again suspension related and again NOT A SAFETY ISSUE). As a final note, he didn't offer to fix any of the issues or give estimates, he seemed to expect me to beg for them in order to get what I have been and should have gotten without an issue: a new friggin inspection sticker, since my car is perfectly safe to drive, despite Mohammed "supremely knowledgeable" nit-picking. To sum up, if you want a pain in your butt rather than a new inspection sticker, go to Manassas Shell and ask for Mohammad. Otherwise, go to the wonderful Franks Auto Service on Euclid Ave, a 100 feet away.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went with my friend to get an oil change. The staff was very courteous and in a cold day they offered both of us free coffee.
The service was done in a timely manner and Bryan explained us about the future needs of our car. I will recommend this place to all my friends and family.

5
★★★★★

I went with my friend to get an oil change. The staff was very courteous and in a cold day they offered both of us free coffee.
The service was done in a timely manner and Bryan explained us about the future needs of our car. I will recommend this place to all my friends and family.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

After receiving a call that my car would be ready in about ten minutes, I arrived at the Advance Auto Care (next door and tied in with Manassas Shell) exactly ten minutes later. I waited over 5 minutes with literally no one at the desk/in the building. While waiting I heard a mechanic laughing at another mechanic and making crass and inappropriate jokes. Eventually someone emerged and told me I was going to have to wait a few more minutes because the clerk was getting Taco Bell. I told him I was under a time crunch and asked for my keys which he did give to me.

While driving home and somewhat angered by the experience, I received a call from the clerk who went to Taco Bell who told me I was supposed to pay $1 in sales tax and that I needed to go back to the station to pay. I explained that no one asked for tax and how unbelievable it was that he was attempting to extort money after one of the most disgraceful episodes of customer service ever.

Needless to say I will never do business with Manassas Shell/Advanced Auto again and tell everyone I know to stay far away. Simply unbelievable.

1
★☆☆☆☆

After receiving a call that my car would be ready in about ten minutes, I arrived at the Advance Auto Care (next door and tied in with Manassas Shell) exactly ten minutes later. I waited over 5 minutes with literally no one at the desk/in the building. While waiting I heard a mechanic laughing at another mechanic and making crass and inappropriate jokes. Eventually someone emerged and told me I was going to have to wait a few more minutes because the clerk was getting Taco Bell. I told him I was under a time crunch and asked for my keys which he did give to me.

While driving home and somewhat angered by the experience, I received a call from the clerk who went to Taco Bell who told me I was supposed to pay $1 in sales tax and that I needed to go back to the station to pay. I explained that no one asked for tax and how unbelievable it was that he was attempting to extort money after one of the most disgraceful episodes of customer service ever.

Needless to say I will never do business with Manassas Shell/Advanced Auto again and tell everyone I know to stay far away. Simply unbelievable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my wife's car with a hard-to-diagnose check engine light problem. Gary the service manager explained what they proposed to do and checked with me every step of the repair. He was courteous and professional and very concerned that the repairs be done correctly. I am impressed with this repair shop and the way they do business.

5
★★★★★

I took my wife's car with a hard-to-diagnose check engine light problem. Gary the service manager explained what they proposed to do and checked with me every step of the repair. He was courteous and professional and very concerned that the repairs be done correctly. I am impressed with this repair shop and the way they do business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great Customer Service!! The Mechanics really know their stuff. I always feel that my truck is in capable hands whenever I leave it there for service.Great job guys!!

5
★★★★★

Great Customer Service!! The Mechanics really know their stuff. I always feel that my truck is in capable hands whenever I leave it there for service.Great job guys!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

always am happy with my experience at Shell. Their customeer service and professionalism keeps me coming back.

5
★★★★★

always am happy with my experience at Shell. Their customeer service and professionalism keeps me coming back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service is excellent, the people who works there are really friendly. I am working with Manassas Shell since 2005 and I do not have complaints, they always do a very good job.

5
★★★★★

The service is excellent, the people who works there are really friendly. I am working with Manassas Shell since 2005 and I do not have complaints, they always do a very good job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The customer service at Manassas Shell was excellent. My car was serviced in a timely manner and was complete. I will continue to go to Manassas Shell for automotive needs. Thank you for bringing back the small town station. I would definitely recommend this business to friends and family.

5
★★★★★

The customer service at Manassas Shell was excellent. My car was serviced in a timely manner and was complete. I will continue to go to Manassas Shell for automotive needs. Thank you for bringing back the small town station. I would definitely recommend this business to friends and family.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I will most definatly recommend this business to others and I have done just that already! I wish you only the best for what you do and have done for me! THANK YOU!

5
★★★★★

I will most definatly recommend this business to others and I have done just that already! I wish you only the best for what you do and have done for me! THANK YOU!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have had courteous, friendly service every time I have gone to Manassas Shell. I trust the employees who work there to treat me fairly and honestly. They really go the extra mile and I go out of my way to go to them because I know that the service will be excellent.

5
★★★★★

I have had courteous, friendly service every time I have gone to Manassas Shell. I trust the employees who work there to treat me fairly and honestly. They really go the extra mile and I go out of my way to go to them because I know that the service will be excellent.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Although I had to wait quite a while in line for emissions testing since there was only one inspector working, once I got inside, everyone was very nice and it was done quickly.

4
★★★★☆

Although I had to wait quite a while in line for emissions testing since there was only one inspector working, once I got inside, everyone was very nice and it was done quickly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Greg the service manager is top notch.
Yes, i would recommend this business to a friend.
Yes, i would recommend this business to a friend.

5
★★★★★

Greg the service manager is top notch.
Yes, i would recommend this business to a friend.
Yes, i would recommend this business to a friend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Being new to the area, I didn't have a 'hometown,' trusted mechanic. Now I do. My family and I were greatful to recieve an honest quote for the necessary repairs. The lift to work was great too!

5
★★★★★

Being new to the area, I didn't have a 'hometown,' trusted mechanic. Now I do. My family and I were greatful to recieve an honest quote for the necessary repairs. The lift to work was great too!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

GOOD SHOP'
Yes I would recommend this business to a friend.
Yes I would recommend this business to a friend.

5
★★★★★

GOOD SHOP'
Yes I would recommend this business to a friend.
Yes I would recommend this business to a friend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very Efficient and Knowledgable. Will definately come back. Came in for an inspection and emmisions check and left with my car driving like new after they noticed a leak in the radiator hose and bad tires. They also noticed a problem with my brakes as well.

4
★★★★☆

Very Efficient and Knowledgable. Will definately come back. Came in for an inspection and emmisions check and left with my car driving like new after they noticed a leak in the radiator hose and bad tires. They also noticed a problem with my brakes as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My parents have been using Manassas Shell for years. After having my car worked on at another shop and engine was still running rough at 3-5000 rpms and i had a rattle at idle i took my car to shell. They found the problems , gave an explanation of work that was needed and corrected both problems. I would recommend them for service and repairs. Very honest and professional.

4
★★★★☆

My parents have been using Manassas Shell for years. After having my car worked on at another shop and engine was still running rough at 3-5000 rpms and i had a rattle at idle i took my car to shell. They found the problems , gave an explanation of work that was needed and corrected both problems. I would recommend them for service and repairs. Very honest and professional.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been to this repair center a few times and admire the staff and the great service the team provides! Job well done repairing my vehicle.

5
★★★★★

I have been to this repair center a few times and admire the staff and the great service the team provides! Job well done repairing my vehicle.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had my rear shocks replaced on my 2002 Town & Country for $105.81 out the Door with a quality named brand shock!! What an unbelievable price - I was amazed after price shopping how low this place was on their prices.
I am SOLD for future repairs on my vehicle with these great prices.

5
★★★★★

I had my rear shocks replaced on my 2002 Town & Country for $105.81 out the Door with a quality named brand shock!! What an unbelievable price - I was amazed after price shopping how low this place was on their prices.
I am SOLD for future repairs on my vehicle with these great prices.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Professional is all i can say - I tip my hat to these guy's down there at shell for having some of the most qaulified people in the automotive industry working there. I got all the hoses, belts, coolant changed for under $340.00 and Brakes checked at NO CHARGE! while most are charging for things like that.
Thanks for a quality job shell.

5
★★★★★

Professional is all i can say - I tip my hat to these guy's down there at shell for having some of the most qaulified people in the automotive industry working there. I got all the hoses, belts, coolant changed for under $340.00 and Brakes checked at NO CHARGE! while most are charging for things like that.
Thanks for a quality job shell.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went in for Mobil 1 synthetic oil change and the service was wonderful, price very competitive and recommend this service facility and I will return in future.

5
★★★★★

I went in for Mobil 1 synthetic oil change and the service was wonderful, price very competitive and recommend this service facility and I will return in future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was having so many problems with my 2003 volkswagon jetta jerking, hesitating, and not even wanting to pull a small hill I took it to a couple locations and all i got was the THIS & THAT story, so then i stopped in at shell in manassas and with the thought that i might get the same story i had been getting I was met with a warm welcome and approved a engine diagnostic to be done after the service writer suggested that be the proper approach we should take.
Within the hour the service writer came to me with the problems found and was very professional and explanatory about the steps they would take involving the repairs for my vehicle to make it run like new again, and i approved all repairs and i am soooo HAPPY with the service, knowledge, and great price they gave me.
I am truly a lifetime customer of manassas shell and recommend them.

5
★★★★★

I was having so many problems with my 2003 volkswagon jetta jerking, hesitating, and not even wanting to pull a small hill I took it to a couple locations and all i got was the THIS & THAT story, so then i stopped in at shell in manassas and with the thought that i might get the same story i had been getting I was met with a warm welcome and approved a engine diagnostic to be done after the service writer suggested that be the proper approach we should take.
Within the hour the service writer came to me with the problems found and was very professional and explanatory about the steps they would take involving the repairs for my vehicle to make it run like new again, and i approved all repairs and i am soooo HAPPY with the service, knowledge, and great price they gave me.
I am truly a lifetime customer of manassas shell and recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went in to several shops in the area and none of them except for the shell could get me in for a simple headlight bulb replacement.
I highly recommend these guy's and the service writers are great and pleasant to deal with.
Loved the service! Thanks guy's.

5
★★★★★

I went in to several shops in the area and none of them except for the shell could get me in for a simple headlight bulb replacement.
I highly recommend these guy's and the service writers are great and pleasant to deal with.
Loved the service! Thanks guy's.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have the best experience at Manassas Shell for my car inspection and service. I have been to other shops in Manassas and woodbridge but I rate this place as the best place for inspection and repair. I can drop off my car and pick it at my convenience.

5
★★★★★

I have the best experience at Manassas Shell for my car inspection and service. I have been to other shops in Manassas and woodbridge but I rate this place as the best place for inspection and repair. I can drop off my car and pick it at my convenience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

NEVER AGAIN!! Will I go there for a safety inspection or anything for that matter. What a complete rip off! Car passed except for the fact my headlights became mysteriously loose since going in to be inspected. Their state inspector "Nadi" had wrenched out the clips that hold the bottom of the lights in. He then proceeded to tell me that they can fix this or I might need body work to correct this.?? The car has never been wrecked so how was this conclusion made? They did the last inspection no problem then? "Bring the car in tomorrow we take a look at it" even though I told him I had to work. Should have figured something was up when he (Nadi) told me the last time my brake pads were thin. Even though they were just done by the dealership two weeks prior. Funny how its the same brake pads and they passed no problem. So now I get to go to GM to get the parts to fix my freshly broken parts so my headlights don't bounce around. Just like they were before their "inspection". One star is too many! What a bunch of scam artists.

1
★☆☆☆☆

NEVER AGAIN!! Will I go there for a safety inspection or anything for that matter. What a complete rip off! Car passed except for the fact my headlights became mysteriously loose since going in to be inspected. Their state inspector "Nadi" had wrenched out the clips that hold the bottom of the lights in. He then proceeded to tell me that they can fix this or I might need body work to correct this.?? The car has never been wrecked so how was this conclusion made? They did the last inspection no problem then? "Bring the car in tomorrow we take a look at it" even though I told him I had to work. Should have figured something was up when he (Nadi) told me the last time my brake pads were thin. Even though they were just done by the dealership two weeks prior. Funny how its the same brake pads and they passed no problem. So now I get to go to GM to get the parts to fix my freshly broken parts so my headlights don't bounce around. Just like they were before their "inspection". One star is too many! What a bunch of scam artists.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I just moved in this town, went to Manassas Shell for inspection. I really liked the service. Service Manager was very fiendly. Offered me free coffee and a newspaper. Thanks to Manassas Shell

5
★★★★★

I just moved in this town, went to Manassas Shell for inspection. I really liked the service. Service Manager was very fiendly. Offered me free coffee and a newspaper. Thanks to Manassas Shell

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I am long time customer of Manassas Shell. People are very friendly and honest. Very very reasonable prices on repair. I always have and will recommend my friends and family. Recently they have installed a TV in the waiting area, a big plus from business point of view. FIVE STAR SERVICE PLACE...

5
★★★★★

I am long time customer of Manassas Shell. People are very friendly and honest. Very very reasonable prices on repair. I always have and will recommend my friends and family. Recently they have installed a TV in the waiting area, a big plus from business point of view. FIVE STAR SERVICE PLACE...

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used this facility in the past and have had good success. The line for state inspections usually isn't long and I can be in and out at no time. I recently returned to VA and sought out this station over many others because of my previous experience (drove across town on purpose). My vehicle needed new brake pads (not a surprise to me) and they were able to fit me in on the spot. I thought the service was reasonably priced since most times the word brakes = $500+ in most service centers. I went for a walk and when I returned, the friendly service manager took care of me and got me on my way with a handshake and a smile. Awesome!! Thanks for everything!

5
★★★★★

I have used this facility in the past and have had good success. The line for state inspections usually isn't long and I can be in and out at no time. I recently returned to VA and sought out this station over many others because of my previous experience (drove across town on purpose). My vehicle needed new brake pads (not a surprise to me) and they were able to fit me in on the spot. I thought the service was reasonably priced since most times the word brakes = $500+ in most service centers. I went for a walk and when I returned, the friendly service manager took care of me and got me on my way with a handshake and a smile. Awesome!! Thanks for everything!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We did business with this station for MANY years with all of our cars and was very pleased with Greg, the manager. After he left, my daughter took her car in for an inspection--she was rushed out of her car and when she returned home, later discovered that expensive electronic devices and chargers were taken from her glove box. When returning to Shell to discuss the matter, the inspection tech was not even approached by the management. We will not be returning...a big loss for Shell--3 cars! Susan S.

1
★☆☆☆☆

We did business with this station for MANY years with all of our cars and was very pleased with Greg, the manager. After he left, my daughter took her car in for an inspection--she was rushed out of her car and when she returned home, later discovered that expensive electronic devices and chargers were taken from her glove box. When returning to Shell to discuss the matter, the inspection tech was not even approached by the management. We will not be returning...a big loss for Shell--3 cars! Susan S.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I had been going here for years until i was charged almost twice as much for an oil change than usual.
When I asked what were all the additional charges a whole lot of bs came out of the manager's mouth. I won't even go to this shop for gas anymore!

1
★☆☆☆☆

I had been going here for years until i was charged almost twice as much for an oil change than usual.
When I asked what were all the additional charges a whole lot of bs came out of the manager's mouth. I won't even go to this shop for gas anymore!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

i dont trust any other place for my car except manassas shell! they answer all my questions and explain all repairs throughly...and if I had a concern I am confident it would be addressed seriously and respectfully by the management.

5
★★★★★

i dont trust any other place for my car except manassas shell! they answer all my questions and explain all repairs throughly...and if I had a concern I am confident it would be addressed seriously and respectfully by the management.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I come from a pretty small town, where everyone knows my daddy and I get special treatment no matter where I go. So, I know I will never get taken for granted. I have finally found a place here in NOVA that makes me feel just like that. Now, it is a little bit more expensive that my hometown, but everything here is more expensive. I'm really happy with the service and pricing.

4
★★★★☆

I come from a pretty small town, where everyone knows my daddy and I get special treatment no matter where I go. So, I know I will never get taken for granted. I have finally found a place here in NOVA that makes me feel just like that. Now, it is a little bit more expensive that my hometown, but everything here is more expensive. I'm really happy with the service and pricing.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been going here for years and have never had anything to complain about. Its a great place to go for service.
Some places will try to sell you service you don't need but not here.

2
★★☆☆☆

I've been going here for years and have never had anything to complain about. Its a great place to go for service.
Some places will try to sell you service you don't need but not here.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I use to love coming to this place on a regular bases... Then I found out that the service manager who was going to help me with my car didn't like the spanish speaking... I heard him yelling at a cashier for talking in spanish to another customer. Now if I didn't know english I would be lucky to have her around. The girl was in the right place to get up and tell him the truth. If I was that girl I would have walked out and called human resources. I have also noticed in my time coming to this gas station how they work their cashiers... They are more than likely underpaid for all of the stuff they do and very rarely have anyone to help them.. My point here is if they don't care about their co-workers, what makes you think that we are important.

1
★☆☆☆☆

I use to love coming to this place on a regular bases... Then I found out that the service manager who was going to help me with my car didn't like the spanish speaking... I heard him yelling at a cashier for talking in spanish to another customer. Now if I didn't know english I would be lucky to have her around. The girl was in the right place to get up and tell him the truth. If I was that girl I would have walked out and called human resources. I have also noticed in my time coming to this gas station how they work their cashiers... They are more than likely underpaid for all of the stuff they do and very rarely have anyone to help them.. My point here is if they don't care about their co-workers, what makes you think that we are important.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Myself and some of my friends have gone to Manassas Shell for 20+ years and never once been mislead. They have never tried to do work that wasn't necessary and sometimes they have explained how to do it ourselves, or suggested that we could have it done in stages to save a big bill all at once. The personnel are always very polite and courteous.

5
★★★★★

Myself and some of my friends have gone to Manassas Shell for 20+ years and never once been mislead. They have never tried to do work that wasn't necessary and sometimes they have explained how to do it ourselves, or suggested that we could have it done in stages to save a big bill all at once. The personnel are always very polite and courteous.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place is very dishonest and it seems like they fail you for no reason at all just so you will get it fixed there. My car failed once so I took it to 2 other places and it was fine nothing was wrong with it but this place failed it. There are also very long waits and they are not fast and they don't do a good job so don't waist your time with this place.

1
★☆☆☆☆

This place is very dishonest and it seems like they fail you for no reason at all just so you will get it fixed there. My car failed once so I took it to 2 other places and it was fine nothing was wrong with it but this place failed it. There are also very long waits and they are not fast and they don't do a good job so don't waist your time with this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Similar Nearby

Similar Nearby

  1. 1
    Jiffy Lube
    No reviews
    0.19 mi
  2. 2
    Exxon Corp
    1% ★☆☆☆☆ 1 review
    0.27 mi
  3. 3
    Old Town Mobile
    4% ★★★★☆ 1 review
    0.44 mi
  4. 4
    Tiger Mart
    No reviews
    0.78 mi
  5. 5
    Scotties Wrecker Service
    3% ★★★☆☆ 2 reviews
    0.95 mi