Grease Monkey #553

★★★★★
Grease Monkey centers provide preventive maintenance services according to owner's manual recommendations for most makes and models of vehicles, with no appointment necessary.
38.9929 -77.4231
Map and Directions to Grease Monkey #553

703-450-0249

45645 Shepard Dr

Sterling, VA

20164

Get Directions Photos

About Grease Monkey #553

Details

Automotive

Automotive
More choices in Sterling:
Resultset_next

Cascades Auto Body

45660 Woodland Rd Sterling, VA

Resultset_next

Brown's Dulles Nissan

45155 Towlern Pl Sterling, VA

4.5455 11
Hi! Sign in to let us know how Grease Monkey #553 was?
Write a Review
Reviews 1 - 11 of 11.
.

Good service at a good price. I like how they treated me as a customer. They seemed to take the long term view of keeping me happy...not just selling me an air filter :)

5
★★★★★

Good service at a good price. I like how they treated me as a customer. They seemed to take the long term view of keeping me happy...not just selling me an air filter :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a long time customer at Grease Monkey. I use them because they have a good and consistent staff, and they find a way to take care of my car. Recently all of my brake lights were not working when I went in for service. The technician (Jamie) diagnosed the problem through elimination. It took about 30 minutes, and he kept me updated with what he was finding along the way. It turned out to be a loose wire in the connector that attached to a switch on the brake pedal. He found it, fixed it and I was not charged a dime. I really like the attitude that these guys have. They seem to be all about keeping me as a customer, and doing what it takes to keep my car in good condition.

5
★★★★★

I am a long time customer at Grease Monkey. I use them because they have a good and consistent staff, and they find a way to take care of my car. Recently all of my brake lights were not working when I went in for service. The technician (Jamie) diagnosed the problem through elimination. It took about 30 minutes, and he kept me updated with what he was finding along the way. It turned out to be a loose wire in the connector that attached to a switch on the brake pedal. He found it, fixed it and I was not charged a dime. I really like the attitude that these guys have. They seem to be all about keeping me as a customer, and doing what it takes to keep my car in good condition.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I chose this place according to its exceptional good reviews and drove about 8 miles with the hope of fixing my car problem. But I was totally disappointed. Indeed this place is fast and you don't need to wait in line. However the quality of their service is low. I want to fix fog lights problem in my nissan maxima. They took one light chamber out and 'surprisingly' found that they couldn't get light bulb out as the chamber is a whole piece. They tried and finally took light bulbs out and then told me that my light bulbs are special and they don't have replacement. They put everything back (I hope they did that right) and charged me 10 dollars for labor fee. Indeed it's cheap but not useful except wasting your time.
After that, I ask they fix the second problem of my car. The battery of my car dies often (after a few days without driving). I know the battery should be fine as I just replaced the battery. So I ask them to check alternator. They said they cannot do that because they need some special equipment. WTF! Will never go back again.

1
★☆☆☆☆

I chose this place according to its exceptional good reviews and drove about 8 miles with the hope of fixing my car problem. But I was totally disappointed. Indeed this place is fast and you don't need to wait in line. However the quality of their service is low. I want to fix fog lights problem in my nissan maxima. They took one light chamber out and 'surprisingly' found that they couldn't get light bulb out as the chamber is a whole piece. They tried and finally took light bulbs out and then told me that my light bulbs are special and they don't have replacement. They put everything back (I hope they did that right) and charged me 10 dollars for labor fee. Indeed it's cheap but not useful except wasting your time.
After that, I ask they fix the second problem of my car. The battery of my car dies often (after a few days without driving). I know the battery should be fine as I just replaced the battery. So I ask them to check alternator. They said they cannot do that because they need some special equipment. WTF! Will never go back again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service team at Grease Monkey was courteous from the moment I pulled up until the time I left. The technician informed me of the factory recommended services for my vehicle and took the time to explain the various services without pressuring me to get any service beyond the oil change I originally came to get. I received very prompt service and paid well below dealer prices, without sacrificing professionalism and knowledge of my vehicle's servicing needs. The customer waiting area and service area were both very clean, and fresh coffee and tea were available. Sandy and the rest of the team were first rate. Give them a try -- you'll be glad you did.

5
★★★★★

The service team at Grease Monkey was courteous from the moment I pulled up until the time I left. The technician informed me of the factory recommended services for my vehicle and took the time to explain the various services without pressuring me to get any service beyond the oil change I originally came to get. I received very prompt service and paid well below dealer prices, without sacrificing professionalism and knowledge of my vehicle's servicing needs. The customer waiting area and service area were both very clean, and fresh coffee and tea were available. Sandy and the rest of the team were first rate. Give them a try -- you'll be glad you did.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great place, quick, good prices and the technicians seemed to care bout what was going on. I felt like they were really trying to provide me with information about my truck, not just trying to sell me something. I went here due to the good reviews that had received from previous customers and found that the place is desrving of these compliments.

A little out of the way to get to, but worth the 5 minutes extra it too me to ge there.

5
★★★★★

Great place, quick, good prices and the technicians seemed to care bout what was going on. I felt like they were really trying to provide me with information about my truck, not just trying to sell me something. I went here due to the good reviews that had received from previous customers and found that the place is desrving of these compliments.

A little out of the way to get to, but worth the 5 minutes extra it too me to ge there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I felt really good about how they treated me as a customer.

No BS about what was needed - I felt like they were not searching my car to find what they could sell me.

My car was clean and smelled good when they were done. I was provided a nice rebate for $14 when my service was complete.

Thorough, complete and fast - a good place

5
★★★★★

I felt really good about how they treated me as a customer.

No BS about what was needed - I felt like they were not searching my car to find what they could sell me.

My car was clean and smelled good when they were done. I was provided a nice rebate for $14 when my service was complete.

Thorough, complete and fast - a good place

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was headed out of town for the holiday and wanted to get my car serviced before I went. I stopped by another chain, and was told that it would be "at least an hour" before they could get to me.

This place got me in and out in about 20 minutes. No high pressure sales pitch either. They won my respect for sure. I asked the owner if I could tip the employees, and he said that writing a review would be the best tip I could give...so here it is.

Give these guys a try. You will like it

5
★★★★★

I was headed out of town for the holiday and wanted to get my car serviced before I went. I stopped by another chain, and was told that it would be "at least an hour" before they could get to me.

This place got me in and out in about 20 minutes. No high pressure sales pitch either. They won my respect for sure. I asked the owner if I could tip the employees, and he said that writing a review would be the best tip I could give...so here it is.

Give these guys a try. You will like it

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently had my oil changed here. It was clean, fast (15 minutes) and they did not pressure me to buy extras. They did give me a printed review of what my owners manual calls for, and encouraged me to take it home to see if I needed any other services. And their prices are reasonable. They has some price comparisons that show just how cheap they are.

The delership will never see my car again!

Go there - you will be happy

5
★★★★★

I recently had my oil changed here. It was clean, fast (15 minutes) and they did not pressure me to buy extras. They did give me a printed review of what my owners manual calls for, and encouraged me to take it home to see if I needed any other services. And their prices are reasonable. They has some price comparisons that show just how cheap they are.

The delership will never see my car again!

Go there - you will be happy

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't let the name sway you, they are infact very professional at their work, and i highly recommend them. I went in for a oil change few days ago, not only was it fast but the fair was very very fair. The whole place was clean and nice looking, the staff was very nice and helpful. So basicly, if you looking for cheap, fast and QUALITY service: come one come all.

5
★★★★★

Don't let the name sway you, they are infact very professional at their work, and i highly recommend them. I went in for a oil change few days ago, not only was it fast but the fair was very very fair. The whole place was clean and nice looking, the staff was very nice and helpful. So basicly, if you looking for cheap, fast and QUALITY service: come one come all.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I generally prefer to patronize small businesses when I can, and Grease Monkey makes it pretty easy - they're easy to get in and out of, and my oil change is normally done in about an hour.

They also keep good records on your car and have a discount for keeping up with your maintenance. They also have a discount 'Ladies Day' on Tuesdays which, while sexist, might help some people out. They're very convenient for me and quick athnat going after work isn't a huge ordeal. Synthetic oil runs a bit pricier, but comparable to the competition

PROS: small business
CONS:

4
★★★★☆

I generally prefer to patronize small businesses when I can, and Grease Monkey makes it pretty easy - they're easy to get in and out of, and my oil change is normally done in about an hour.

They also keep good records on your car and have a discount for keeping up with your maintenance. They also have a discount 'Ladies Day' on Tuesdays which, while sexist, might help some people out. They're very convenient for me and quick athnat going after work isn't a huge ordeal. Synthetic oil runs a bit pricier, but comparable to the competition

PROS: small business
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I needed my oil changed fast before I left for a four-hundred mile trip. I tried out this little place down the street and I was pleasantly suprised! The service only took fifteen minutes! The customer sales representative was also very friendly, and it only cost me $13 to get my oil changed. That is cheaper than Walmart! They also use Castrol GTX, which makes my 1996 Nissan Maxima SE with 162,000 miles run just great. I would reccommend this place to anyone in the area, although I can not say that I've been back, but that is only because it is quite a ways from my house.

5
★★★★★

I needed my oil changed fast before I left for a four-hundred mile trip. I tried out this little place down the street and I was pleasantly suprised! The service only took fifteen minutes! The customer sales representative was also very friendly, and it only cost me $13 to get my oil changed. That is cheaper than Walmart! They also use Castrol GTX, which makes my 1996 Nissan Maxima SE with 162,000 miles run just great. I would reccommend this place to anyone in the area, although I can not say that I've been back, but that is only because it is quite a ways from my house.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Grease Monkey #553

Grease Monkey centers provide preventive maintenance services according to owner's manual recommendations for most makes and models of vehicles, with no appointment necessary.

Similar Nearby

Similar Nearby

  1. 1
    American Auto Glass
    No reviews
    0.03 mi
  2. 2
    0.11 mi
  3. 3
    0.12 mi
  4. 4
    0.17 mi
  5. 5
    L A Tint
    No reviews
    0.37 mi