Design One Hair Salon & Day

★★★☆☆
37.5016 -77.6387
Map and Directions to Design One Hair Salon & Day

804-794-4247

13190 Midlothian Tpke

Midlothian, VA

23113

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About Design One Hair Salon & Day

Hours
Mon-Tue: 09:00am-07:00pm;Wed-Thu: 09:00am-08:00pm;Fri 09:00am-07:00pm;Sat 08:00am-04:00pm

Personal Services

Personal Services
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Reviews 1 - 5 of 5.
.

I had been going to Design One for over a year. I made an appointment with my senior stylist for a trial run for my hair for my wedding. Everything was great. I booked an appointment for my wedding party. We arrived at the salon and my stylist was not there and no other arrangements had been made for us. The receptionist told me I was mistaken and we had no appointments. However after she got off her cell phone and checked the books it did show we had appointments for that date and that time. No one in the salon showed any concern that we were there at all. One of my bridesmaids called her salon. They said they would make sure we would be serviced in time for the wedding. I paid for all our services and gladly gave everyone a very hefty tip. We left the salon with simple but elegant updo's , perfect manicures and make up. I attempted to contact the management at Design One about the matter and never received a return call. However the the better business bureau did get the salon to return the amount of the money I paid my stylist for the trial run for my hair.

2
★★☆☆☆

I had been going to Design One for over a year. I made an appointment with my senior stylist for a trial run for my hair for my wedding. Everything was great. I booked an appointment for my wedding party. We arrived at the salon and my stylist was not there and no other arrangements had been made for us. The receptionist told me I was mistaken and we had no appointments. However after she got off her cell phone and checked the books it did show we had appointments for that date and that time. No one in the salon showed any concern that we were there at all. One of my bridesmaids called her salon. They said they would make sure we would be serviced in time for the wedding. I paid for all our services and gladly gave everyone a very hefty tip. We left the salon with simple but elegant updo's , perfect manicures and make up. I attempted to contact the management at Design One about the matter and never received a return call. However the the better business bureau did get the salon to return the amount of the money I paid my stylist for the trial run for my hair.

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.

Would not recommend to anyone. Starting with the receptionists (2) I heard their names mentioned Jamie and Tanya.
I was a new client , neither of them made me welcome nor showed me around. While I was filling out a new client card, all I could hear " what's for lunch, where do I order from,etc"...
My appointment was pedicure. After about 15 minutes, a technician came out, looked like after lunch. In 45 minutes she was polishing my toes. I don't think she knew what she was doing.It looked like my 7 yrs. old daughter did it. She offered some designs on my toes. But I had enough of non-relaxing experience.
Whole experience- VERY UNPROFESSIONAL ! WILL NOT BE GOING BACK

1
★☆☆☆☆

Would not recommend to anyone. Starting with the receptionists (2) I heard their names mentioned Jamie and Tanya.
I was a new client , neither of them made me welcome nor showed me around. While I was filling out a new client card, all I could hear " what's for lunch, where do I order from,etc"...
My appointment was pedicure. After about 15 minutes, a technician came out, looked like after lunch. In 45 minutes she was polishing my toes. I don't think she knew what she was doing.It looked like my 7 yrs. old daughter did it. She offered some designs on my toes. But I had enough of non-relaxing experience.
Whole experience- VERY UNPROFESSIONAL ! WILL NOT BE GOING BACK

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.

I praise these ladies for thier superior customer service and hair styling talent. I called on a Monday morning with no notice due to a dealth in the family and these ladies helped my mom with perfect color correction and set. They spent hours on her long thick hair, and Mom demands perfection. THANK YOU SO MUCH!!!! You helped make a bad situation better.

5
★★★★★

I praise these ladies for thier superior customer service and hair styling talent. I called on a Monday morning with no notice due to a dealth in the family and these ladies helped my mom with perfect color correction and set. They spent hours on her long thick hair, and Mom demands perfection. THANK YOU SO MUCH!!!! You helped make a bad situation better.

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.

The decor is great, but the cutting services are average or less. Apparently color is the specialty here, but I would not recommend getting a cut here. Stylist recently visited was chomping gum, eye- rolling at requests and generally bored with the clientele. For the prices charged, the place seriously lacked professionalism

3
★★★☆☆

The decor is great, but the cutting services are average or less. Apparently color is the specialty here, but I would not recommend getting a cut here. Stylist recently visited was chomping gum, eye- rolling at requests and generally bored with the clientele. For the prices charged, the place seriously lacked professionalism

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.

I have not used their hair cutting services, but I have tried many massage therapists, and the women who work here are the best I've come across. I've used everyone they have, and they are all wonderful. Great atmosphere, they really make sure you're comfortable and getting the most out of your massage.

My advice is to stick to the regular massages- I treated myself to the hot stone massage the week of my wedding, and while it was great, it's not worth the huge amount extra that it costs!

5
★★★★★

I have not used their hair cutting services, but I have tried many massage therapists, and the women who work here are the best I've come across. I've used everyone they have, and they are all wonderful. Great atmosphere, they really make sure you're comfortable and getting the most out of your massage.

My advice is to stick to the regular massages- I treated myself to the hot stone massage the week of my wedding, and while it was great, it's not worth the huge amount extra that it costs!

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