I purchased a kitchen table and 6 chairs in April and was given an 8-10 week time-frame for delivery of my new set. It's now September and I haven't received a delivery nor have I received even a delivery date. At the 10 week mark I called Stanis to check on the status of my delivery. I was quoted two more weeks. Two weeks later I was quoted two more weeks. And so on and so on until today. I've been very patient without any complaints about this delay. Stanis is uncommunicative with me about my order (forcing me to call them, rather than calling me to inform me of delays and such) and they are unapolagetic about the wait (they have never apologized only blamed others for the delay). Today, I've been waiting for this kitchen set for a total of 19 weeks. I wish I had canceled the order when they failed to call me the first time it was late.
Overall, the store is very well stocked with current styles and a nice selection. However, I would be VERY wary of the timeframe they quote. And be prepared to have to chase down answers as nobody there will be proactive in communicating with you.
Posted 09/01/09 | Report Abuse
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