Budget Boats

★★★★☆
  • 2024 Battlefield Blvd N

    Chesapeake, VA 23324

    Map & Directions
  • 757-543-7595

4.0 3
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this place is terrible! worst customer service ever! I spent over an hour searching through rat infested crap, when i finally found the part i needed, they would not sell it to me. i will never go back or recomend this place to anyone.

3
★★★★★

this place is terrible! worst customer service ever! I spent over an hour searching through rat infested crap, when i finally found the part i needed, they would not sell it to me. i will never go back or recomend this place to anyone.

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I brought my boat to budget boats is June for repairs. They told me my outboard motor was unrepairable, and they had a motor they could sell me for a great price and it ran great. They installed the motor and I took the boat out the next weekend. Motor started right up and I was on my way. About 15 minutes later the motor shut down and I was dead in the water. I had to get towed in. I brought the boat back to budget boats and the head mech. told me he would make it right. 8 weeks later they slill have not done anything to fix the problem, and every time I contact them they tell me next week, that there are other people with bigger problems. I guess they figure they already got my money so lets just keep putting him off. In my opinion when you give your word and shake someones hand you stand by it. I work heard for a living and this has been an expensive nightmare not to mention Ive missed two months of fishing. Dont let this happen to you. I dont believe in overreacting but this situation is just not how you do business.

0
★☆☆☆☆

I brought my boat to budget boats is June for repairs. They told me my outboard motor was unrepairable, and they had a motor they could sell me for a great price and it ran great. They installed the motor and I took the boat out the next weekend. Motor started right up and I was on my way. About 15 minutes later the motor shut down and I was dead in the water. I had to get towed in. I brought the boat back to budget boats and the head mech. told me he would make it right. 8 weeks later they slill have not done anything to fix the problem, and every time I contact them they tell me next week, that there are other people with bigger problems. I guess they figure they already got my money so lets just keep putting him off. In my opinion when you give your word and shake someones hand you stand by it. I work heard for a living and this has been an expensive nightmare not to mention Ive missed two months of fishing. Dont let this happen to you. I dont believe in overreacting but this situation is just not how you do business.

Pros: they make you feel like a valued customer

Cons: they can not deliver on there word

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Budget boats carries new and used trailers, boats and engine parts. I was looking for a used trailer however, and had none to choose from. They are gone almost the same day they arrive, so you better be quick and check often. The name says it all...the prices are rock bottom.

5
★★★★★

Budget boats carries new and used trailers, boats and engine parts. I was looking for a used trailer however, and had none to choose from. They are gone almost the same day they arrive, so you better be quick and check often. The name says it all...the prices are rock bottom.

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