Firestone Complete Auto Care

★★★☆☆
Whatever You Drive, Drive A Firestone
  • 1431 Chain Bridge Rd

    Mc Lean, VA 22101-3721

    Map & Directions
  • 877-357-7127

About Firestone Complete Auto Care

Hours
Sun 8am-5pm, Mon-Fri 7am-7pm, Sat 7am-6pm
3.0 2
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.

TERRIBLE!!! This is the second time in two years we take our car for an oil change and inspection and we are told we need over $700+ in other services and maintence. Ryan, the General Manager was not at all informative about the services or parts they replaced and when he called for his certified mechanic, he didn't know how to explain either. We will never go to the McLean Firestone ever again and I hate to complain about businesses and personally, this is the very first time and I'm not a spring chicken. Please find another tire and service center.

1
★☆☆☆☆

TERRIBLE!!! This is the second time in two years we take our car for an oil change and inspection and we are told we need over $700+ in other services and maintence. Ryan, the General Manager was not at all informative about the services or parts they replaced and when he called for his certified mechanic, he didn't know how to explain either. We will never go to the McLean Firestone ever again and I hate to complain about businesses and personally, this is the very first time and I'm not a spring chicken. Please find another tire and service center.

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I am loyal to my mechanic, but when I had a defective Firestone tire, I had to take it to these guys for replacement. Of course, they gave me a new tire at no charge and didn't charge for the service. That is not what makes them good. They were very friendly and informative and let me know exactly what was going on. More importantly, I had called because I forgot to pick up the original receipt for the tire purchase. The guy I was working with had left for vacation and I eventually forgot about the receipt. Just this week I received a letter from the business with the copy of the receipt inside. It was my fault for forgetting to pick it up. But I was pleased that the manager here remembered me and was nice enought to mail it back.

5
★★★★★

I am loyal to my mechanic, but when I had a defective Firestone tire, I had to take it to these guys for replacement. Of course, they gave me a new tire at no charge and didn't charge for the service. That is not what makes them good. They were very friendly and informative and let me know exactly what was going on. More importantly, I had called because I forgot to pick up the original receipt for the tire purchase. The guy I was working with had left for vacation and I eventually forgot about the receipt. Just this week I received a letter from the business with the copy of the receipt inside. It was my fault for forgetting to pick it up. But I was pleased that the manager here remembered me and was nice enought to mail it back.

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Message from Firestone Complete Auto Care

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries and more.

Service & Products: Tires, batteries, brakes, oil change, alignment, and all auto services.
A/C service
Air filters
Alternators
Auto heating & cooling services
Brake pads
Brake services
Bridgestone tires
Car auto batteries
Car auto maintenance, inspections & wiring
Climate controls
Cooling system parts
Disc brakes
Engine repair
Engine services
Engine tune-up
Firestone tires
Ignitions
Minor repairs
Radiator service
Radiators
Repair services
Rotors
Spark plugs
Starters & ignitions
Starting & charging services
Steering & suspension services
Tire repair services
Tires service
Transmission service
Tune-ups
Vehicle inspection
Vehicle maintenance
Wheels
. Tires,Batteries,Brakes,Oil Change,Alignment,and All Auto Services.
• A/C Service
• Air Filters
• Alternators
• Auto Heating & Cooling Services
• Brake Pads
• Brake Services
• Bridgestone Tires
• Car Auto Batteries
• Car Auto Inspections
• Car Auto Maintenance
• Car Auto Wiring
• Climate Controls
• Cooling System Parts
• Disc Brakes
• Engine Repair
• Engine Services
• Engine Tune-Up
• Firestone Tires
• Ignitions
• Minor Repairs
• Radiator Service
• Radiators
• Repair Services
• Rotors
• Spark Plugs
• Starters & Ignitions
• Starting & Charging Services
• Steering & Suspension Services
• Tire Repair Services
• Tires Service
• Transmission Service
• Tune-Ups
• Vehicle Inspection
• Vehicle Maintenance
• Wheels

Key Points

  • Whatever You Drive, Drive A Firestone
 

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