Redline Performance Motorsports

★★★★☆
  • 7331 George Washington Memorial Hwy

    Yorktown, VA 23692

    Map & Directions
  • 757-989-5000

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In my experience there are several issues of concern with the service department. # 1 Overpriced, 25% higher based on a comparison of two other Triumph shops. #2, Slow, was unable to complete standard service within the time promised. #3 Poor communication, differing explanation of service charges depending on which employee is giving the explination and no notification of service delays. #4 Unforseen charges, I dropped off my bike after calling and checking service cost and was subsequently emailed an estimate that included a $100+ checkout fee, although no documentation was offered, no checklist of items reviewed, only evidence of a checkout was a suggestion that my oil leak concern "might be a the crush washer on the oil drain plug". My expectation was the bike would be thoroughly checked during the $991 standard service in addition to the requested state inspection renewal. Initially, this was described as a "standard" charge applied to all service bills. After complaint, It was agreed that the checkout fee would be dropped if I had the service completed. Negative incentive for me, will not be returning to Redline in the future.

1
★☆☆☆☆

In my experience there are several issues of concern with the service department. # 1 Overpriced, 25% higher based on a comparison of two other Triumph shops. #2, Slow, was unable to complete standard service within the time promised. #3 Poor communication, differing explanation of service charges depending on which employee is giving the explination and no notification of service delays. #4 Unforseen charges, I dropped off my bike after calling and checking service cost and was subsequently emailed an estimate that included a $100+ checkout fee, although no documentation was offered, no checklist of items reviewed, only evidence of a checkout was a suggestion that my oil leak concern "might be a the crush washer on the oil drain plug". My expectation was the bike would be thoroughly checked during the $991 standard service in addition to the requested state inspection renewal. Initially, this was described as a "standard" charge applied to all service bills. After complaint, It was agreed that the checkout fee would be dropped if I had the service completed. Negative incentive for me, will not be returning to Redline in the future.

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An overall amazing experience! The sales manager Jeff is great and so is the rest of the staff that I met. I would recommend Redline to anyone!

3
★★★★★

An overall amazing experience! The sales manager Jeff is great and so is the rest of the staff that I met. I would recommend Redline to anyone!

.

GREAT SERVICE. I wanted a Ducati Multistrada but I decided to purchase it used. I live in Miami and I found online an 2010 model with 4500 miles on it on Redline Performance Motorsport in Virginia. I emailed Jon, the General Manager, with

3
★★★★★

GREAT SERVICE. I wanted a Ducati Multistrada but I decided to purchase it used. I live in Miami and I found online an 2010 model with 4500 miles on it on Redline Performance Motorsport in Virginia. I emailed Jon, the General Manager, with

.

!!!PLEASE READ!!!
I will start by saying DO NOT take your motorcycle to these unprofessional thieving idiots. If the review is more than three stars then believe that it is fake fake fake. Let me tell you my experience with these people. Took my 2007 1098 tricolore in for "2000 mile tuneup", new tires and for them to take a look at my clutch because it was slipping. Picked the bike up after 6 months of that fat so called master mechanic that sat on his butt not doing anything to my bike. After almost a year past I am now overseas with my motorcycle and feel obligated to let any and everyone know about this place. PLEASE READ ON
1. as of today " 8 months later" I almost had a wreck because of my clutch totally slipped as I was turning left. Car almost T-boned me. I barely got my motorcycle home. Today I took apart my clutch to take a look at it and right away I new something was wrong because the friction plate was completely stripped. I dont know much about clutches but it doesnt take a rocket scientist to figure out that it was installed incorrectly. The frictions plates where all out of place. They are suppose to alternate and they wherent. I don't even know how the clutch was working. How can a certified ducati master mechanic mess this up??? I'll be calling them tom. to get to the bottom of it and will do everything I can to get that guy fired...also calling better business bureau.
2. I had a scotts oil filter "after market oil filter over $125" that I had put on my bike previous oil change. When I went in for the tuneup they changed my oil and oil filter. Initially they didnt tell me that the tuneup included an oil change so didn't know to ask for my aftermarket oil filter back. The mechanic knew this as well. He is a thief. After looking at the paperwork I noticed they changed my oil so immediately I went to check my oil filter and of course it was a cheap one. I went back to redline and got it back. I asked the mechanic why he didnt reuse the filter and he claimed it didnt have some king of valve to be reused. I went home to research and low and behold he was wrong.
3. I have had 3 yamaha R-1 and had them all tuned and tons of work done to them and none took over a couple weeks to maintenance at yamaha. My 1098 tuneup took over 6 months to tuneup. WTF is wrong with these people. I had to constantly fight with them on the phone to get it done. If you have anything more than a simple oil change plan on not seeing your bike for at least a couple months or longer. im not exaggerating either!
4. The "tuneup" was horrible. It dies every now and then when im just idling. I hauled my motorcycle back to ducati for a third time for the tune issue and they still didn't fix it. My bike had to be shipped overseas so I just gave up on them with the tune issue.
5. You ask for one thing up front and you never get exactly as you ask for. for example. I asked them to get me certain parts for my clutch and of course they did whatever they wanted. I'm not sure how they keep getting away with this? the only thing they did rite was install my front and rear tire......
This place has some serious issues and im now determined to see someone pay for this. Safety is truly important when where out there on the road and if we can't rely on the source of maintenance where getting on our motorcycles then there is a huge issue. I feel obligated to let all my fellow riders out there to know how horrible this place is. I know it sucks because there isn't to many places to maintenance your duc but when it comes to your safety on the road or driving a little further to get better service I would strongly recommend the extra drive. Hope this helps!!!

1
★☆☆☆☆

!!!PLEASE READ!!!
I will start by saying DO NOT take your motorcycle to these unprofessional thieving idiots. If the review is more than three stars then believe that it is fake fake fake. Let me tell you my experience with these people. Took my 2007 1098 tricolore in for "2000 mile tuneup", new tires and for them to take a look at my clutch because it was slipping. Picked the bike up after 6 months of that fat so called master mechanic that sat on his butt not doing anything to my bike. After almost a year past I am now overseas with my motorcycle and feel obligated to let any and everyone know about this place. PLEASE READ ON
1. as of today " 8 months later" I almost had a wreck because of my clutch totally slipped as I was turning left. Car almost T-boned me. I barely got my motorcycle home. Today I took apart my clutch to take a look at it and right away I new something was wrong because the friction plate was completely stripped. I dont know much about clutches but it doesnt take a rocket scientist to figure out that it was installed incorrectly. The frictions plates where all out of place. They are suppose to alternate and they wherent. I don't even know how the clutch was working. How can a certified ducati master mechanic mess this up??? I'll be calling them tom. to get to the bottom of it and will do everything I can to get that guy fired...also calling better business bureau.
2. I had a scotts oil filter "after market oil filter over $125" that I had put on my bike previous oil change. When I went in for the tuneup they changed my oil and oil filter. Initially they didnt tell me that the tuneup included an oil change so didn't know to ask for my aftermarket oil filter back. The mechanic knew this as well. He is a thief. After looking at the paperwork I noticed they changed my oil so immediately I went to check my oil filter and of course it was a cheap one. I went back to redline and got it back. I asked the mechanic why he didnt reuse the filter and he claimed it didnt have some king of valve to be reused. I went home to research and low and behold he was wrong.
3. I have had 3 yamaha R-1 and had them all tuned and tons of work done to them and none took over a couple weeks to maintenance at yamaha. My 1098 tuneup took over 6 months to tuneup. WTF is wrong with these people. I had to constantly fight with them on the phone to get it done. If you have anything more than a simple oil change plan on not seeing your bike for at least a couple months or longer. im not exaggerating either!
4. The "tuneup" was horrible. It dies every now and then when im just idling. I hauled my motorcycle back to ducati for a third time for the tune issue and they still didn't fix it. My bike had to be shipped overseas so I just gave up on them with the tune issue.
5. You ask for one thing up front and you never get exactly as you ask for. for example. I asked them to get me certain parts for my clutch and of course they did whatever they wanted. I'm not sure how they keep getting away with this? the only thing they did rite was install my front and rear tire......
This place has some serious issues and im now determined to see someone pay for this. Safety is truly important when where out there on the road and if we can't rely on the source of maintenance where getting on our motorcycles then there is a huge issue. I feel obligated to let all my fellow riders out there to know how horrible this place is. I know it sucks because there isn't to many places to maintenance your duc but when it comes to your safety on the road or driving a little further to get better service I would strongly recommend the extra drive. Hope this helps!!!

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.

Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn't a fan. He told me to bring it on up and "HE" would take a look at it. I did so on a 103 degree day from norfolk and was given the service manager Jon and typical "you need this and we have to fix this, Ill give you 2k" mind you I wasn't asking for money. but we were establishing a price for a trade. David himself never dealt with me and I asked for him when I got there. I just left because i know the sales and trade in pitch to get stuff cheap and really... Thats what he was doing. I emailed him when I got home to speak my displeasure and was told "I was pissed off because they offered me 2K" (great professional vernacular). and so on and so on. By the end I need about ... Lets say 3k in repairs and long drawn-out crud to make it all real for them I suppose... look if you want an Italian bike be my guest but please go somewhere else!!!

1
★☆☆☆☆

Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn't a fan. He told me to bring it on up and "HE" would take a look at it. I did so on a 103 degree day from norfolk and was given the service manager Jon and typical "you need this and we have to fix this, Ill give you 2k" mind you I wasn't asking for money. but we were establishing a price for a trade. David himself never dealt with me and I asked for him when I got there. I just left because i know the sales and trade in pitch to get stuff cheap and really... Thats what he was doing. I emailed him when I got home to speak my displeasure and was told "I was pissed off because they offered me 2K" (great professional vernacular). and so on and so on. By the end I need about ... Lets say 3k in repairs and long drawn-out crud to make it all real for them I suppose... look if you want an Italian bike be my guest but please go somewhere else!!!

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.

Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn't a fan. He told me to bring it on up and "HE" would take a look at it. I did so on a

3
★★★★★

Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn't a fan. He told me to bring it on up and "HE" would take a look at it. I did so on a

.

I have only owned and rode a dirt bike but have always wanted a street bike. I am a woman, and I am only 5'2", so buying a street bike was a bit intimidating. I went to Redline and Jon helped me out. He was great at answering all of my

3
★★★★★

I have only owned and rode a dirt bike but have always wanted a street bike. I am a woman, and I am only 5'2", so buying a street bike was a bit intimidating. I went to Redline and Jon helped me out. He was great at answering all of my

.

Whew!!! thanks for all these info. Im actually about to visit thier dealership tomorrow and now im having seconds thoughts about it. but nevertheless,im still going to give it a go and just try it out there myself to see whats the real deal behind it but not before i check Coleman Powersports and Duc Pond. I'll keep you guys posted as to where did i get the BEST DEAL!!! Wish me Luck fellow Dukes!!!

3
★★★☆☆

Whew!!! thanks for all these info. Im actually about to visit thier dealership tomorrow and now im having seconds thoughts about it. but nevertheless,im still going to give it a go and just try it out there myself to see whats the real deal behind it but not before i check Coleman Powersports and Duc Pond. I'll keep you guys posted as to where did i get the BEST DEAL!!! Wish me Luck fellow Dukes!!!

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My wife and I have been dealing w Redline for the past 5 years. We currently own 4 Ducatis and live near DC (would be five but I mistakenly sold my s2r1k). I travel all over the US and have visited and dealt w at least 20 different Ducati dealers (that's what I do in my spare time for fun while traveling). Here is the stats on Redline:

1) Service - Tech ability - have found no better
2) Deals - Dave wants your business and is willing to earn it.
3) Good customer service / focus

I can take my bikes to a number of local Ducati shops - some are mighty fine. But Dave is my chosen one, and I have 5 years of buying and servicing bikes at Redline to back up my claim. And let me add while busting through the upper reaches of my s4rs I can tell you there is something to be said for the trust factor of who is working on your bikes, not to mention my daily commute into DC. I ride w Redline confidence, and spend my time managing the challenging roads vs. jacking around w bike issues.

So be careful not to get swayed the wrong way by someone who bought one part or asked for one estimate. I am an authority on Redline and I say they are world class.

Peace and safe riding to you all!

5
★★★★★

My wife and I have been dealing w Redline for the past 5 years. We currently own 4 Ducatis and live near DC (would be five but I mistakenly sold my s2r1k). I travel all over the US and have visited and dealt w at least 20 different Ducati dealers (that's what I do in my spare time for fun while traveling). Here is the stats on Redline:

1) Service - Tech ability - have found no better
2) Deals - Dave wants your business and is willing to earn it.
3) Good customer service / focus

I can take my bikes to a number of local Ducati shops - some are mighty fine. But Dave is my chosen one, and I have 5 years of buying and servicing bikes at Redline to back up my claim. And let me add while busting through the upper reaches of my s4rs I can tell you there is something to be said for the trust factor of who is working on your bikes, not to mention my daily commute into DC. I ride w Redline confidence, and spend my time managing the challenging roads vs. jacking around w bike issues.

So be careful not to get swayed the wrong way by someone who bought one part or asked for one estimate. I am an authority on Redline and I say they are world class.

Peace and safe riding to you all!

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I'm so confused about some of these reports I'm reading. Are we talking about the same Redline dealership? I am just your average dude who walked in the door interested in Ducatis. I have been treated well from day one. Ended up on an 848 and I love it. The owner has even picked it up twice from me in his Ducati van--once for first scheduled check up and once for full termi and new mapping. Let's talk about that, shall we? Holy Jesus. I cannot believe how well this bike rides. He took care of me like I was some kind of sponsored rider. I have had many brands over the last 25 years and I'M NEVER GOIN BACK. If I had to drive hours to use Redline for my needs, I would...but I don't have to because THEY PICKUP THE BIKE FOR ME. Cycle City in Va Beach wouldn't even let me test ride. For the girlie out there criticizing the owner for wanting to make a buck, I ask this, Have you ever run a small business? If no, then shut the hell up. For the one who said their parts are still on order, I find that hard to believe...next time Redline has a Ducati day at Guadalahara's (or some other fun place), go there to see 100+ customized bikes that do business with Redline and ask them how it was to get their parts. Loyalty speaks for itself. My name is Pete Elser, I ride a white 848 in Va Beach, if you see me and you want to ask me anything about Redline, just stop me and ask. Im at hilltop Starbucks all the time.

5
★★★★★

I'm so confused about some of these reports I'm reading. Are we talking about the same Redline dealership? I am just your average dude who walked in the door interested in Ducatis. I have been treated well from day one. Ended up on an 848 and I love it. The owner has even picked it up twice from me in his Ducati van--once for first scheduled check up and once for full termi and new mapping. Let's talk about that, shall we? Holy Jesus. I cannot believe how well this bike rides. He took care of me like I was some kind of sponsored rider. I have had many brands over the last 25 years and I'M NEVER GOIN BACK. If I had to drive hours to use Redline for my needs, I would...but I don't have to because THEY PICKUP THE BIKE FOR ME. Cycle City in Va Beach wouldn't even let me test ride. For the girlie out there criticizing the owner for wanting to make a buck, I ask this, Have you ever run a small business? If no, then shut the hell up. For the one who said their parts are still on order, I find that hard to believe...next time Redline has a Ducati day at Guadalahara's (or some other fun place), go there to see 100+ customized bikes that do business with Redline and ask them how it was to get their parts. Loyalty speaks for itself. My name is Pete Elser, I ride a white 848 in Va Beach, if you see me and you want to ask me anything about Redline, just stop me and ask. Im at hilltop Starbucks all the time.

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First rate service/work at Redline Motorsports?? - ??May 6, 2010
Was looking to have a PC5 installed on my '09 BMW K1300S and called the owner, David Lillard, after being referred by another fellow who lives in same town as Redline who's also had work done on his BMW there. I live in coastal NC 225mi away and have been unable to find a conscientious business to work on my bike.
Well everything I hoped for came to pass. Redline installed the module, then Dave spent 2 hours doing a custom map. The bike is totally different!! Smooth and powerful. Gained a very significant 18+hp and 10+ft-lb of torque at rear wheel. No more jerkiness or "quirkiness". Reduced the popping on decel through bike's aftermarket exhaust. And amazingly with all the this new-found power, the fuel mileage absolutely remained the same (bike continuously averages 47-48mpg).
I'm a highly pleased customer and absolutely go back for other specialty work or service.
D.McC in Morehead City, NC

5
★★★★★

First rate service/work at Redline Motorsports?? - ??May 6, 2010
Was looking to have a PC5 installed on my '09 BMW K1300S and called the owner, David Lillard, after being referred by another fellow who lives in same town as Redline who's also had work done on his BMW there. I live in coastal NC 225mi away and have been unable to find a conscientious business to work on my bike.
Well everything I hoped for came to pass. Redline installed the module, then Dave spent 2 hours doing a custom map. The bike is totally different!! Smooth and powerful. Gained a very significant 18+hp and 10+ft-lb of torque at rear wheel. No more jerkiness or "quirkiness". Reduced the popping on decel through bike's aftermarket exhaust. And amazingly with all the this new-found power, the fuel mileage absolutely remained the same (bike continuously averages 47-48mpg).
I'm a highly pleased customer and absolutely go back for other specialty work or service.
D.McC in Morehead City, NC

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Redline Performance Motorsports rocks! I am THRILLED with my new bike!!! Thank you so much for making my and my husband's buying experiences so memorable. I think about our experiences with other shops, and there??s simply no comparison with the personalized attention and customer service you guys give.

2
★★★★★

Redline Performance Motorsports rocks! I am THRILLED with my new bike!!! Thank you so much for making my and my husband's buying experiences so memorable. I think about our experiences with other shops, and there??s simply no comparison with the personalized attention and customer service you guys give.

Pros: Excellent customer service and professional knowledge

Cons: None

.

FAKE, FAKE positive review!! PRETENDS to be me... I AM the REAL THOMAS L.

Yes-- I am in the military
Yes--- I have a 1996 Ducati 900SS
Yes---I took it to Redline to get it fixed (bike didn't get fixed-- charged me for "work" that was never done to the bike)

NOT A REPUTABLE BUSINESS, owner is incompetent and dishonest -- as you can see, someone, at Redline stole my identity and divulge personal information about me to write fake review)

I had a HORRIBLE experience at Redline and I even took Redline to York County, VA small claims court. (You check this fact at the York County, Virginia website--- Redline has been sued many times SINCE 1998 by unsatisfied customers and other businesses because of their shady ways).

STAY AWAY FROM Redline. BELIEVE the BAD REVIEWS online. Even the locals KNOW not to take their Ducatis there. They would rather drive 4 hrs up to Northern VA to another Ducati dealership than deal with them locally.

In short DO yourself a favor; save time, money and headache by going to a reputable motorcycle shop that will look out for their customers. I hope this helps someone from making the same MISTAKE I did.

1
★☆☆☆☆

FAKE, FAKE positive review!! PRETENDS to be me... I AM the REAL THOMAS L.

Yes-- I am in the military
Yes--- I have a 1996 Ducati 900SS
Yes---I took it to Redline to get it fixed (bike didn't get fixed-- charged me for "work" that was never done to the bike)

NOT A REPUTABLE BUSINESS, owner is incompetent and dishonest -- as you can see, someone, <most likely the owner/service person> at Redline stole my identity and divulge personal information about me to write fake review)

I had a HORRIBLE experience at Redline and I even took Redline to York County, VA small claims court. (You check this fact at the York County, Virginia website--- Redline has been sued many times SINCE 1998 by unsatisfied customers and other businesses because of their shady ways).

STAY AWAY FROM Redline. BELIEVE the BAD REVIEWS online. Even the locals KNOW not to take their Ducatis there. They would rather drive 4 hrs up to Northern VA to another Ducati dealership than deal with them locally.

In short DO yourself a favor; save time, money and headache by going to a reputable motorcycle shop that will look out for their customers. I hope this helps someone from making the same MISTAKE I did.

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I brought my red 1996 Ducati 900SS to Redline recently and it had too many problems to list here. It had been sitting for over 3 years without running and needed a lot of work. They provided us with an estimate up front for what was needed and once we gave them the go-ahead they got to work. They constantly kept us up to date with status and parts availability via phone calls. They offered me 15% off on all the parts I needed because I was active duty military. I did not know this when I brought my bike there and that really helped a lot when the bill finally came. Excellent place to take your bike to. A very reputable business.

2
★★★★★

I brought my red 1996 Ducati 900SS to Redline recently and it had too many problems to list here. It had been sitting for over 3 years without running and needed a lot of work. They provided us with an estimate up front for what was needed and once we gave them the go-ahead they got to work. They constantly kept us up to date with status and parts availability via phone calls. They offered me 15% off on all the parts I needed because I was active duty military. I did not know this when I brought my bike there and that really helped a lot when the bill finally came. Excellent place to take your bike to. A very reputable business.

Pros: Great staff and communication

Cons: none noted

.

I have had several experiences with the Redline Crew over the last several years. Some have been good some less than satisfactory but I have really notice a change over the past year. They have always done what they said they would do.( You cant always say that about most people) I believe Redline cares about their customers and will keep on striving to do whats right. Keep up the Great work.

4
★★★★☆

I have had several experiences with the Redline Crew over the last several years. Some have been good some less than satisfactory but I have really notice a change over the past year. They have always done what they said they would do.( You cant always say that about most people) I believe Redline cares about their customers and will keep on striving to do whats right. Keep up the Great work.

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Amazing!! I just moved to the area and can not be more happy with the turn around time and running condition of my Ducati. I took my GSXR1000 the next day for a custom map and powercommander. The shop is crazy clean and all the bikes stay inside. I shopped and looked around and spoke to everyone I meet with a bike and word of mouth is great but the shop has bad online reviews. I think these are just bashing like Nora M. Writes are review about a restaurant in CO. the same day doing business with Redline. Then wrote another review 2 years prior saying they had a bad experiance, I don't get it. These guys are great and have my business for as long as I'm stationed here. Dave Moore

5
★★★★★

Amazing!! I just moved to the area and can not be more happy with the turn around time and running condition of my Ducati. I took my GSXR1000 the next day for a custom map and powercommander. The shop is crazy clean and all the bikes stay inside. I shopped and looked around and spoke to everyone I meet with a bike and word of mouth is great but the shop has bad online reviews. I think these are just bashing like Nora M. Writes are review about a restaurant in CO. the same day doing business with Redline. Then wrote another review 2 years prior saying they had a bad experiance, I don't get it. These guys are great and have my business for as long as I'm stationed here. Dave Moore

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Owner is knowledgeable with motorcycles but is more interested in making money had helping out fellow riders. Now I know it is a business but other shops in town have much lower prices and are more willing to help you out with information. Go somewhere else.

2
★★☆☆☆

Owner is knowledgeable with motorcycles but is more interested in making money had helping out fellow riders. Now I know it is a business but other shops in town have much lower prices and are more willing to help you out with information. Go somewhere else.

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1 out of 1 people found this review helpful.

.

Be careful in doing business with Redline in Yorktown. Not a reputable business, run by dishonest owner.

FACTS:
1) Redline has been sued by many unsatisfied customers since 1998 for unethical business conducts, breach of contract and violations of VA Consumer Acts.

2) Has been reported to BBB---Better Biz Bureau

3)Know in the "biker" community as the NOT to go place to fix your bike or service your bike

4)Took 6 1/2 months for a simple regular service/maintenance

Save your time, money and headache. Go somewhere else.

0
★☆☆☆☆

Be careful in doing business with Redline in Yorktown. Not a reputable business, run by dishonest owner.

FACTS:
1) Redline has been sued by many unsatisfied customers since 1998 for unethical business conducts, breach of contract and violations of VA Consumer Acts.

2) Has been reported to BBB---Better Biz Bureau

3)Know in the "biker" community as the NOT to go place to fix your bike or service your bike

4)Took 6 1/2 months for a simple regular service/maintenance

Save your time, money and headache. Go somewhere else.

Cons: Awful customer service, incompetent mechanic, dishonest owner.

.

I went to Redline in 2004 to buy a new Ducati Motorcycle. I ended up getting a 2003 Monster. This bike had problems from the start. Not to mention there was an incredible amount of hidden fees and paperwork that I had to sign to finance it (at 16% no less!).

Ok so the bike was a bad bet but when I took it in to get repaired in February 07 that was the last I heard from them. I kept calling and calling and they kept saying that the parts were on order and it would be awhile...

It's June now and I still don't have the bike. I also looked into upgrading to a new Monster S4R (used). Well it looked good on first inspection but as i started closely examining it I noticed that it had some funny scratches and new (read clean) parts on it. I asked the dealer and was told: "oh yeah it got dropped--but it was right here in the parking lot." Now this after he told me this was a clean bike that was well maintained. I examined the bike again and noticed that the marks were pretty severe: the rear peg was almost completely shaved off and the clutch cover was new (obviously replaced). Then the dealer used lines like: "you'll get so much P__sy on this bike if you buy it." and "Dude we went to all this trouble getting it prepped for you and you don't want it?"

I just think that a loyal Ducati buyer should be treated better. Most people that I talked to about this particular store have told me to stay away from them as they are shady and just out to make a buck. Another guy from my Army unit has had a bike in there for almost 10 months now and they STILL haven't repaired it.

I would say to anyone to stay away from this place. If you want a Ducati try DUC POND in Winchester, VA.

1
★☆☆☆☆

I went to Redline in 2004 to buy a new Ducati Motorcycle. I ended up getting a 2003 Monster. This bike had problems from the start. Not to mention there was an incredible amount of hidden fees and paperwork that I had to sign to finance it (at 16% no less!).

Ok so the bike was a bad bet but when I took it in to get repaired in February 07 that was the last I heard from them. I kept calling and calling and they kept saying that the parts were on order and it would be awhile...

It's June now and I still don't have the bike. I also looked into upgrading to a new Monster S4R (used). Well it looked good on first inspection but as i started closely examining it I noticed that it had some funny scratches and new (read clean) parts on it. I asked the dealer and was told: "oh yeah it got dropped--but it was right here in the parking lot." Now this after he told me this was a clean bike that was well maintained. I examined the bike again and noticed that the marks were pretty severe: the rear peg was almost completely shaved off and the clutch cover was new (obviously replaced). Then the dealer used lines like: "you'll get so much P__sy on this bike if you buy it." and "Dude we went to all this trouble getting it prepped for you and you don't want it?"

I just think that a loyal Ducati buyer should be treated better. Most people that I talked to about this particular store have told me to stay away from them as they are shady and just out to make a buck. Another guy from my Army unit has had a bike in there for almost 10 months now and they STILL haven't repaired it.

I would say to anyone to stay away from this place. If you want a Ducati try DUC POND in Winchester, VA.

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