Smith Mountain Industries

★★★☆☆
  • 1000 Dillard Dr

    Forest, VA 24551

    Map & Directions
  • 434-385-1305

About Smith Mountain Industries

3.4 5
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My wife and I received a beautiful wood wick candle in a colorful jar for Christmas. But it would not stay lit. I called and spoke to a customer service rep. and was sent a replacement. It is so sorry. first of all it is in a plan jar ( not like the one given as a present) and has no fragrance at all. I think it's it a shame that anyone would send such a sorry replacement item to a customer that already had a bad experience. So I called customer sevice again and was 3 out of 3 managers were out and they don't take calls.
I know what all this tells me about their product and customer care and that is, THEY DON'T CARE !!!

1
★☆☆☆☆

My wife and I received a beautiful wood wick candle in a colorful jar for Christmas. But it would not stay lit. I called and spoke to a customer service rep. and was sent a replacement. It is so sorry. first of all it is in a plan jar ( not like the one given as a present) and has no fragrance at all. I think it's it a shame that anyone would send such a sorry replacement item to a customer that already had a bad experience. So I called customer sevice again and was 3 out of 3 managers were out and they don't take calls.
I know what all this tells me about their product and customer care and that is, THEY DON'T CARE !!!

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Very expensive candles that aren't worth the money. They sell their wax melts that are .77 ounces for $1.50 and their candles start at $23! You can buy hand made candles online and offline for a lot less, that are made with a personal touch, many of these are PURE soy instead of the soy blend this company sells. I bought a few candles and melts here and the melts didn't last very long nor was the scent that strong. The candles smoked like crazy when burnt. I've never had that problem with hand made candles. Using a machine to make a candle or wax melt (aka tart) is all about speed and profits not quality. I wouldn't buy from here again!

1
★☆☆☆☆

Very expensive candles that aren't worth the money. They sell their wax melts that are .77 ounces for $1.50 and their candles start at $23! You can buy hand made candles online and offline for a lot less, that are made with a personal touch, many of these are PURE soy instead of the soy blend this company sells. I bought a few candles and melts here and the melts didn't last very long nor was the scent that strong. The candles smoked like crazy when burnt. I've never had that problem with hand made candles. Using a machine to make a candle or wax melt (aka tart) is all about speed and profits not quality. I wouldn't buy from here again!

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I love the Old Virginia Candle Company Outlet Store!!!! The BEST place to buy WoodWick candles. The ones that cost $23 at Bed Bath & Beyond are $6/each or 2 for $10 here. The smaller WoodWick candles are $4/each or 2 for 6. Great selection, amazing quantities.

5
★★★★★

I love the Old Virginia Candle Company Outlet Store!!!! The BEST place to buy WoodWick candles. The ones that cost $23 at Bed Bath & Beyond are $6/each or 2 for $10 here. The smaller WoodWick candles are $4/each or 2 for 6. Great selection, amazing quantities.

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You can't find candles this good at any of the big retail stores. If you want to buy gifts for the wife, mother, anyone female; you can't go wrong here. Everything smells and looks great. Usually you can find some great sales.

5
★★★★★

You can't find candles this good at any of the big retail stores. If you want to buy gifts for the wife, mother, anyone female; you can't go wrong here. Everything smells and looks great. Usually you can find some great sales.

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I love shopping at OVCC because of the huge selection of great smelling candles. They last a very long time and are the best quality candles around.

They have great everyday prices as well as super tent sales a few times a year where you can get candles at a very very affordable price!

Locally made is a plus!

5
★★★★★

I love shopping at OVCC because of the huge selection of great smelling candles. They last a very long time and are the best quality candles around.

They have great everyday prices as well as super tent sales a few times a year where you can get candles at a very very affordable price!

Locally made is a plus!

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