Mid-Atlantic Maid Service

★★★★☆
  • 14106 Shallowford Landing Rd

    Midlothian, VA 23112

    Map & Directions
  • 804-763-4817

About Mid-Atlantic Maid Service

Hours
Mon-Fri 8am-4pm

Personal Services

Personal Services
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Mid-Atlantic Maid Service has been cleaning our house since 2005. It is wonderful to have a safe and dependable service that does what they say they will do. They do a great job keeping our house neat and clean. We like the call the day

3
★★★★★

Mid-Atlantic Maid Service has been cleaning our house since 2005. It is wonderful to have a safe and dependable service that does what they say they will do. They do a great job keeping our house neat and clean. We like the call the day

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I have used MAM for years and the young ladies who clean my house are prompt and through and will pretty much do anything I ask of them. They do a good job. I would like to have the same people as often as possible, but know that is not

3
★★★★★

I have used MAM for years and the young ladies who clean my house are prompt and through and will pretty much do anything I ask of them. They do a good job. I would like to have the same people as often as possible, but know that is not

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To anyone being sued by this company: ALL OF YOUR LEGAL EXPENSES MAY VERY WELL BE COVERED BY YOUR HOMEOWNERS INSURANCE INCLUDING ATTORNEY FEES, LOSS, COURT COSTS, ETC. You likely won't have a deductible either. It is worth a call.

1
★☆☆☆☆

To anyone being sued by this company: ALL OF YOUR LEGAL EXPENSES MAY VERY WELL BE COVERED BY YOUR HOMEOWNERS INSURANCE INCLUDING ATTORNEY FEES, LOSS, COURT COSTS, ETC. You likely won't have a deductible either. It is worth a call.

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To anyone being sued by this company: ALL OF YOUR LEGAL EXPENSES MAY VERY WELL BE COVERED BY YOUR HOMEOWNERS INSURANCE INCLUDING ATTORNEY FEES, LOSS, COURT COSTS, ETC. You likely won't have a deductible either. It is worth a call.

3
★★★★★

To anyone being sued by this company: ALL OF YOUR LEGAL EXPENSES MAY VERY WELL BE COVERED BY YOUR HOMEOWNERS INSURANCE INCLUDING ATTORNEY FEES, LOSS, COURT COSTS, ETC. You likely won't have a deductible either. It is worth a call.

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This was most horrible cleaning experience ever! A maid was sent to my house wearing sweat pants, a dingy white t-shirt, and a toboggan hat. She showed up with a contract that committed me to 5 cleanings before she began cleaning. After

3
★★★★★

This was most horrible cleaning experience ever! A maid was sent to my house wearing sweat pants, a dingy white t-shirt, and a toboggan hat. She showed up with a contract that committed me to 5 cleanings before she began cleaning. After

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This is the WORST service. My house was never completely cleaned. The maids are far from cleaning professionals. The office manager (owner) is rude and unprofessional. His focus is more on locking customers into a contract than it is to

3
★★★★★

This is the WORST service. My house was never completely cleaned. The maids are far from cleaning professionals. The office manager (owner) is rude and unprofessional. His focus is more on locking customers into a contract than it is to

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I am a new customer of Mid-Atlantic and the one word that comes to mind to describe my experience is FABULOUS. I was a little hesitant at first to have someone I don't know in my house, but they have been very professional from the

3
★★★★★

I am a new customer of Mid-Atlantic and the one word that comes to mind to describe my experience is FABULOUS. I was a little hesitant at first to have someone I don't know in my house, but they have been very professional from the

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I have been using Mid-Atlantic Maid Service for the past 6 years and will continue to do so as I have been extremely happy with their service. I work full time and the last thing I want to do on my weekends is clean my house so it is wonderful to know they have that covered for me. I am very pleased with the job they do for me and Todd is very accomodating with rescheduling when necessary. I have met several of the girls over the years and they all are very professional and curteous. I trust Todd and his crew with my home and I would recommend them to anyone who is looking for a cleaning service.

2
★★★★★

I have been using Mid-Atlantic Maid Service for the past 6 years and will continue to do so as I have been extremely happy with their service. I work full time and the last thing I want to do on my weekends is clean my house so it is wonderful to know they have that covered for me. I am very pleased with the job they do for me and Todd is very accomodating with rescheduling when necessary. I have met several of the girls over the years and they all are very professional and curteous. I trust Todd and his crew with my home and I would recommend them to anyone who is looking for a cleaning service.

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I have been a customer since 1990 and have always had exceptional service form Mid Atlantic Maids. I love the idea that I can make my own cleaning list each week, and get the areas cleaned that I want. This type of service I have not found or even heard of before. What a unique idea, having service my way??not some else way. Our house is quite large, and it is just my wife and myself so cleaning of specific areas each week is a huge saving to us. Mid Atlantic is a very customer satisfaction orientated service. Thank you Mid Atlantic Maids!

2
★★★★★

I have been a customer since 1990 and have always had exceptional service form Mid Atlantic Maids. I love the idea that I can make my own cleaning list each week, and get the areas cleaned that I want. This type of service I have not found or even heard of before. What a unique idea, having service my way??not some else way. Our house is quite large, and it is just my wife and myself so cleaning of specific areas each week is a huge saving to us. Mid Atlantic is a very customer satisfaction orientated service. Thank you Mid Atlantic Maids!

Pros: I have it My Way

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I am very picky about how my house is cleaned, and I am very happy that I have found this company.
Todd the owner runs his business well and has trained his employees. Flexibility is a big plus- I change my scheduled cleanings sometimes at the last minute and he is very accommodating. The fact I can leave a note to the maids for areas I would like cleaned or need extra attention i.e shower doors or baseboards, rather than just the "standard cleanup" each visit is instrumental. Good fair pricing and a trustworthy team.

2
★★★★★

I am very picky about how my house is cleaned, and I am very happy that I have found this company.
Todd the owner runs his business well and has trained his employees. Flexibility is a big plus- I change my scheduled cleanings sometimes at the last minute and he is very accommodating. The fact I can leave a note to the maids for areas I would like cleaned or need extra attention i.e shower doors or baseboards, rather than just the "standard cleanup" each visit is instrumental. Good fair pricing and a trustworthy team.

Pros: Good Customer Service and Reliable

Cons: Have to do a contract

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Been with this company for awhile now. They send the best and work hard to accomidate my needs. THANKS GUYS!!!

2
★★★★★

Been with this company for awhile now. They send the best and work hard to accomidate my needs. THANKS GUYS!!!

Pros: Dependable Service - ALWAYS

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I have used Mid-Atlantic Maid Service since 1994, and they have been thorough and dependable. I have recommended them to many of my friends. Todd and his staff are personable, and scheduling has always been flexible. I like to continue relationships with excellent service providers like Mid-Atlantic.

2
★★★★★

I have used Mid-Atlantic Maid Service since 1994, and they have been thorough and dependable. I have recommended them to many of my friends. Todd and his staff are personable, and scheduling has always been flexible. I like to continue relationships with excellent service providers like Mid-Atlantic.

Pros: The service is excellent for the price.

Cons: None

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I have been using Mid-Atlantic Maids since Aug. 2008 and have been very pleased the their work ethics. They have no problem doing things that are not in the normal routine. If I need extra time, there has never a problem obtaining it. Todd is easy to get along with and is very accomodating.
I would highly recommend their services.

2
★★★★★

I have been using Mid-Atlantic Maids since Aug. 2008 and have been very pleased the their work ethics. They have no problem doing things that are not in the normal routine. If I need extra time, there has never a problem obtaining it. Todd is easy to get along with and is very accomodating.
I would highly recommend their services.

Pros: The quality of service exceptional

Cons: There are none.

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Workers have provided reliable performance even in our absence and have used their time efficiently. Rates are comparable to other local services and have remained unchanged for seven years. We have had no hesitation in recommending this service to others.

2
★★★★☆

Workers have provided reliable performance even in our absence and have used their time efficiently. Rates are comparable to other local services and have remained unchanged for seven years. We have had no hesitation in recommending this service to others.

Pros: Same congenial personnel and good service for seven years

Cons: Reminders needed for some details

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I've been a customer for several years, and I've always been very pleased with the quality of the service. I highly recommend them.

2
★★★★★

I've been a customer for several years, and I've always been very pleased with the quality of the service. I highly recommend them.

Pros: Dependable, well-trained staff

Cons: None

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We have been weekly customers since 2003 and they maintained quality service while not raising their price, which is difficult in this economy. Todd has been great to work with and if something is not done right, one call to him and he makes sure it is fixed. It is a joy to come home from work to a clean house and I thank all his staff for a job well done.

2
★★★★☆

We have been weekly customers since 2003 and they maintained quality service while not raising their price, which is difficult in this economy. Todd has been great to work with and if something is not done right, one call to him and he makes sure it is fixed. It is a joy to come home from work to a clean house and I thank all his staff for a job well done.

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We have been customers of MidAtlantic Maid since July 2003 receiving their service on the same day every two weeks. We don't know exactly when they are coming on that day, but a quick call to Todd gets a very accurate arrival time (within an hour).
The people we've had clean our house have done a more than adequate job almost every time. When they don't, a call to Todd and they don't come back. (We've only had to do that once in 7 years!)
They are also accomodating when you are out of town re rescheduling either right before or right after you are gone. (My contract calls for a cleaning every two weeks).
If you are out of town for two weeks (and on a two week schedule like me), you will still pay for the missed cleaning (that's on your contract). However, our rate has not gone up in nearly 7 years. Even only a modest 3% increase would have cost me the equivalent of almost 17 cleanings (a 5% increase would be 32 cleanings). I can afford paying for one I don't get for that money!!

2
★★★★☆

We have been customers of MidAtlantic Maid since July 2003 receiving their service on the same day every two weeks. We don't know exactly when they are coming on that day, but a quick call to Todd gets a very accurate arrival time (within an hour).
The people we've had clean our house have done a more than adequate job almost every time. When they don't, a call to Todd and they don't come back. (We've only had to do that once in 7 years!)
They are also accomodating when you are out of town re rescheduling either right before or right after you are gone. (My contract calls for a cleaning every two weeks).
If you are out of town for two weeks (and on a two week schedule like me), you will still pay for the missed cleaning (that's on your contract). However, our rate has not gone up in nearly 7 years. Even only a modest 3% increase would have cost me the equivalent of almost 17 cleanings (a 5% increase would be 32 cleanings). I can afford paying for one I don't get for that money!!

Pros: Dependable, No price inflation

Cons: Timing of service

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I've been extremely happy with the service I've received from Todd and his crew of ladies once a month for several years now. We've had the same 2 ladies coming to our house for several months now. They know the house and what we prefer. I often leave a note, just in case someone different comes out to the house. Todd is extremely flexible. On one or two occasions I needed to change days for a particular month and he was more than willing to work with me to still get to my house in the assigned week. I would go nuts trying to keep the house clean without their help! I highly recommend this service to anyone looking for dependable, friendly service.

2
★★★★★

I've been extremely happy with the service I've received from Todd and his crew of ladies once a month for several years now. We've had the same 2 ladies coming to our house for several months now. They know the house and what we prefer. I often leave a note, just in case someone different comes out to the house. Todd is extremely flexible. On one or two occasions I needed to change days for a particular month and he was more than willing to work with me to still get to my house in the assigned week. I would go nuts trying to keep the house clean without their help! I highly recommend this service to anyone looking for dependable, friendly service.

Pros: Always come on assigned day, do a great job cleaning

Cons: none

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I had them do a 1 time clean and was so happy with the clean that I signed up for 10 more !

2
★★★★★

I had them do a 1 time clean and was so happy with the clean that I signed up for 10 more !

Pros: did everything that was on my list

Cons: none

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I have had other cleaning crews in the past, none of them cleaned my house nearly as well as Mid Atlantic Maids, HIGHLY RECOMMENDED TO ANYONE !!!

2
★★★★★

I have had other cleaning crews in the past, none of them cleaned my house nearly as well as Mid Atlantic Maids, HIGHLY RECOMMENDED TO ANYONE !!!

Pros: great cleaning crew

Cons: none

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Owner is rude and has no business sense. All he does is make excuses why its not his fault. This is the worst service I have ever used. I wish I had seen these reviews first. They are expensive and the cleaning we received was terrible. I tried to get the owner to come out and see the poor work. He kept making excuses and then when he did say he would come out, he said he would do it, but it wasn't going to result in him doing anything to correct my issues.

Buyer beware!!!

0
★☆☆☆☆

Owner is rude and has no business sense. All he does is make excuses why its not his fault. This is the worst service I have ever used. I wish I had seen these reviews first. They are expensive and the cleaning we received was terrible. I tried to get the owner to come out and see the poor work. He kept making excuses and then when he did say he would come out, he said he would do it, but it wasn't going to result in him doing anything to correct my issues.

Buyer beware!!!

Pros: None at all.

Cons: Everything about this service

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This place is a joke. They give you this great song and dance to get your business but when it comes time to do the work, they leave off half of what they promised. You may as well just run a vacuum and call it done. When I called the owner, I think Todd was his name, he became belligerent and rude when I expected them to come back and finish cleaning. He is very threatening and tosses out the words lawyer and court a lot. I will not let them back in my home to finish the contract when they can't redo the first cleaning. See you in court Todd

0
★☆☆☆☆

This place is a joke. They give you this great song and dance to get your business but when it comes time to do the work, they leave off half of what they promised. You may as well just run a vacuum and call it done. When I called the owner, I think Todd was his name, he became belligerent and rude when I expected them to come back and finish cleaning. He is very threatening and tosses out the words lawyer and court a lot. I will not let them back in my home to finish the contract when they can't redo the first cleaning. See you in court Todd

Pros: There are other places to call

Cons: They are still in business

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All of the other reviews are true! You are quickly roped into a contract that is thrown in your face while the crew arrives the first time and has already started working. No one ever mentions this before arriving the first time. Not to mention the crew has yet to be on time and they have come around 8-9 times so far out of a contract for 10 cleanings. The owner, Todd is rudest person I have ever spoken to on the phone. I am not sure how someone with absolutely no people skills even talks to customers. Maybe he should leave that to others in the company. The service is extremely sub-par and always has been. They state that they will come back the next day and fix everything that wasnt done the first time-- this is fine, but its quite annoying for both them and us if I keep calling them after every cleaning-- so I just gave up.

Also when you want to cancel, you must send a certified letter to them no matter what they say. I actually had the owner tell me he will cancel my contract when its over and I only need to send a certified letter "if I want to waste my money." It clearly states on the contract that I must give them this information in writing. The last thing I need is for me to take the owner's word and not send a certified letter and then have the contract renew on its own. I can totally see the owner saying he "never said that," after the fact.

Yes the company may advertise a good price to clean a big house-- but the mediocre cleaning, extended contract, poor and rude service is JUST NOT WORTH IT. Pay the little bit of extra money and get a company worth doing business with! Do your research. Check with the BB Bureau. I made a serious mistake, dont make the same one!

0
★☆☆☆☆

All of the other reviews are true! You are quickly roped into a contract that is thrown in your face while the crew arrives the first time and has already started working. No one ever mentions this before arriving the first time. Not to mention the crew has yet to be on time and they have come around 8-9 times so far out of a contract for 10 cleanings. The owner, Todd is rudest person I have ever spoken to on the phone. I am not sure how someone with absolutely no people skills even talks to customers. Maybe he should leave that to others in the company. The service is extremely sub-par and always has been. They state that they will come back the next day and fix everything that wasnt done the first time-- this is fine, but its quite annoying for both them and us if I keep calling them after every cleaning-- so I just gave up.

Also when you want to cancel, you must send a certified letter to them no matter what they say. I actually had the owner tell me he will cancel my contract when its over and I only need to send a certified letter "if I want to waste my money." It clearly states on the contract that I must give them this information in writing. The last thing I need is for me to take the owner's word and not send a certified letter and then have the contract renew on its own. I can totally see the owner saying he "never said that," after the fact.

Yes the company may advertise a good price to clean a big house-- but the mediocre cleaning, extended contract, poor and rude service is JUST NOT WORTH IT. Pay the little bit of extra money and get a company worth doing business with! Do your research. Check with the BB Bureau. I made a serious mistake, dont make the same one!

Pros: Really none except some of the cleaning ladies are nice

Cons: Way too many to count. Please read the details below!

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THIS IS THE WORST EVER!!!!

Do not bother getting them to clean y our house, they rope you into a contract and don't follow through!! They clean ''what they can get to' which trust me, is not at all what you pay for or would expect from a cleaning service! You will end up having to have another maid to actually clean your house, or you can go behind them and clean it yourself!!!!!!

0
★☆☆☆☆

THIS IS THE WORST EVER!!!!

Do not bother getting them to clean y our house, they rope you into a contract and don't follow through!! They clean ''what they can get to' which trust me, is not at all what you pay for or would expect from a cleaning service! You will end up having to have another maid to actually clean your house, or you can go behind them and clean it yourself!!!!!!

Pros: none

Cons: They don't do their job, and you still have to pay them!

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they think just because they have you in a contract they can be rude to you. Will not use once contract is over - will not reccomend to anyone - and I find it funny that you say you have all these satisfied customers - where are they on here leaving positives. I see more negatives than positives and wish I'd read this before signing up. I didn't realize I'd be signing a contract until the lady was there and had already started and at that point I felt I had to b/c I needed it cleaned for a special occasion. Owner/manager is NOT willing to work things out.

0
★☆☆☆☆

they think just because they have you in a contract they can be rude to you. Will not use once contract is over - will not reccomend to anyone - and I find it funny that you say you have all these satisfied customers - where are they on here leaving positives. I see more negatives than positives and wish I'd read this before signing up. I didn't realize I'd be signing a contract until the lady was there and had already started and at that point I felt I had to b/c I needed it cleaned for a special occasion. Owner/manager is NOT willing to work things out.

Pros: cheap

Cons: rude customer service, not willing to work with you, thows contract in your face

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I don't think I ever had the same person clean my house more than twice. You had to be laser specific in requests; for example, you couldn't just say "clean shower". I'd have to ask to have the shower doors cleaned of mildew and the shower head cleaned, too. Some of the women were better than others, some were faster than others, but since I never got their names and requesting anyone specific was futile anyway I just vowed to quit the service before my contract automatically renewed. In their defense, they say if you call within 24 hours someone would come out and fix it, but I would prefer a job done right the first time. I'll be paying more for a more consistent service in the future.

Pros: Good for people on a budget with no time to clean.

Cons: Spotty service. Mandatory contract length with no opportunity to be released if you are unsatisfied. (Bear in mind you are committing to 6 months of service when you signed up, and the contract will automatically renew unless you ask for it not to. Some of the other posters here did not read the fine print.)

0
★☆☆☆☆

I don't think I ever had the same person clean my house more than twice. You had to be laser specific in requests; for example, you couldn't just say "clean shower". I'd have to ask to have the shower doors cleaned of mildew and the shower head cleaned, too. Some of the women were better than others, some were faster than others, but since I never got their names and requesting anyone specific was futile anyway I just vowed to quit the service before my contract automatically renewed. In their defense, they say if you call within 24 hours someone would come out and fix it, but I would prefer a job done right the first time. I'll be paying more for a more consistent service in the future.

Pros: Good for people on a budget with no time to clean.

Cons: Spotty service. Mandatory contract length with no opportunity to be released if you are unsatisfied. (Bear in mind you are committing to 6 months of service when you signed up, and the contract will automatically renew unless you ask for it not to. Some of the other posters here did not read the fine print.)

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If you do not mind policing the service, this may work for you. If you do not have time to go behind, inspect, coordinate and reschedule weekly service then I would recommend against this. A low cost contract service is available for weekly/monthly maid service and forces them to bear the burden of identifying, rescheduling and coordinating corrective actions at no cost to the owner. The contract is written in a manor that binds the customer to the service for the term and does not have stipulations for a release - so you are stuck with what you get; good or bad. You may also be required to pay whether or not service is performed. Be aware of this prior to signing. I cannot speak to the quality in that we only used the service once and it was poor; the owner appears willing to correct deficiencies. There may be many satisfied customers who are pleased with the service, we were just not one of them.

0
★☆☆☆☆

If you do not mind policing the service, this may work for you. If you do not have time to go behind, inspect, coordinate and reschedule weekly service then I would recommend against this. A low cost contract service is available for weekly/monthly maid service and forces them to bear the burden of identifying, rescheduling and coordinating corrective actions at no cost to the owner. The contract is written in a manor that binds the customer to the service for the term and does not have stipulations for a release - so you are stuck with what you get; good or bad. You may also be required to pay whether or not service is performed. Be aware of this prior to signing. I cannot speak to the quality in that we only used the service once and it was poor; the owner appears willing to correct deficiencies. There may be many satisfied customers who are pleased with the service, we were just not one of them.

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I have used Mid-Atlantic Maid Service for five (5) years now. Each and every woman who has cleaned my house has done an excellent job. The owner is very involved in the business and makes certain that his customers are satisfied. You pick the day and the time and Mid-Atlantic will be there to clean. I have never had a problem with someone not showing up. I find Mid-Atlantic to be not only the least expensive cleaning service in the Midlothian area, but the best as well. I will continue to use Mid-Atlantic Maid service for years to come.

2
★★★★★

I have used Mid-Atlantic Maid Service for five (5) years now. Each and every woman who has cleaned my house has done an excellent job. The owner is very involved in the business and makes certain that his customers are satisfied. You pick the day and the time and Mid-Atlantic will be there to clean. I have never had a problem with someone not showing up. I find Mid-Atlantic to be not only the least expensive cleaning service in the Midlothian area, but the best as well. I will continue to use Mid-Atlantic Maid service for years to come.

Pros: Great deal!

Cons: I rarely had the same woman clean my house more than three consecutive times.

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Mr. Cuff joined our service for ONE FULL YEAR. After 9 cleanings and NO PROMBLEMS he decided to change the game, when we refused and went to court because he wouldnt PAY HIS BILL and we won and still had to hire a collection firm to get the money owed,(Berkeley&DeGaetani of Richmond, VA.)Now he claims we are the worst cleaning service I am glad the 600 other houses dont feel that way MAYBE because they play by the RULES.

2
★★★★★

Mr. Cuff joined our service for ONE FULL YEAR. After 9 cleanings and NO PROMBLEMS he decided to change the game, when we refused and went to court because he wouldnt PAY HIS BILL and we won and still had to hire a collection firm to get the money owed,(Berkeley&DeGaetani of Richmond, VA.)Now he claims we are the worst cleaning service I am glad the 600 other houses dont feel that way MAYBE because they play by the RULES.

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THE CLEANING WAS EXTREMELY BAD, I HAD TO HIRE ANOTHER MAID TO CLEAN UP BEHIND MID ATLANTIC MAID SERVICE AFTER 5 MONTHS OF BEING IN A 12 MONTH CONTRACT.... A REAL NIGHT MARE!!!

0
★☆☆☆☆

THE CLEANING WAS EXTREMELY BAD, I HAD TO HIRE ANOTHER MAID TO CLEAN UP BEHIND MID ATLANTIC MAID SERVICE AFTER 5 MONTHS OF BEING IN A 12 MONTH CONTRACT.... A REAL NIGHT MARE!!!

Pros: THE COST

Cons: THE SERVICE WAS TERRIBLE

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Please note that Mr Borowski did take me to court for the remaining three months in the contract because I ask him not to return in 2006 because I was tired of the poor service. Unfortunately the contract doesn't specifically say the customer can do that. BE CAREFUL! By all means, go ahead look at the Chesterfield County General District Court records with Mr. Jay Borowski Enterprises - see for yourself. Also note that as of today, April 2008, he has not marked my judgement paid (I paid it immediately after the court session adjourned) and I am now forced to file a motion with the court system to have it marked as such, as it does show up on your credit report- he cashed the check, it's pretty simple. I just want the nightmare over. Please Mr. Borowski -Do the RIGHT THING!
CONTRACT is yearly and automatically renews unless he receives WRITTEN notice (keep a copy-send it certified) 30 days in advance of your renewal, not 29 days in advance and you should clarify what your renewal date is with the owner. I did not feel service provided was up to their own standards much less mine. I want the service done right the first time. They will send the employee back to "fix" what they didn't do with no charge to you (the employee doesn't get paid either) after you make a specific list of what was not done. You just don't expect to have to request this more than once or twice. Do your homework on this one. Rarely had the same employee come to my house more than 2-3 times.

0
★☆☆☆☆

Please note that Mr Borowski did take me to court for the remaining three months in the contract because I ask him not to return in 2006 because I was tired of the poor service. Unfortunately the contract doesn't specifically say the customer can do that. BE CAREFUL! By all means, go ahead look at the Chesterfield County General District Court records with Mr. Jay Borowski Enterprises - see for yourself. Also note that as of today, April 2008, he has not marked my judgement paid (I paid it immediately after the court session adjourned) and I am now forced to file a motion with the court system to have it marked as such, as it does show up on your credit report- he cashed the check, it's pretty simple. I just want the nightmare over. Please Mr. Borowski -Do the RIGHT THING!
CONTRACT is yearly and automatically renews unless he receives WRITTEN notice (keep a copy-send it certified) 30 days in advance of your renewal, not 29 days in advance and you should clarify what your renewal date is with the owner. I did not feel service provided was up to their own standards much less mine. I want the service done right the first time. They will send the employee back to "fix" what they didn't do with no charge to you (the employee doesn't get paid either) after you make a specific list of what was not done. You just don't expect to have to request this more than once or twice. Do your homework on this one. Rarely had the same employee come to my house more than 2-3 times.

Pros: Reminder calls made the day before so you have time to pick up

Cons: Coming home to not so clean home.

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