James River Air Conditioning Company

★★★★☆
When It's Comfort That Matters
  • 1905 Westmoreland St

    Richmond, VA 23230

    Map & Directions
  • 540-371-2300

Home Construction & Remodeling

Home Construction & Remodeling
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4.0 5
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You can relay on these guys. I am a 25 year veteran of construction and know plenty of HVAC companys but when we moved a year ago into a new home we called James River because they had installed the unit that quit blowing cold air. Honestly, the tech they sent was knowledgeable and nice, but I felt a little pushed into the service plan. I called to back out and planned to use my guy after that. The service manager was so genuine that I stayed on. He sent out Brett, who I Highly suggest. Long story short, I trust them and they have saved me money. They now service my home and two rentals. If they cost 10-20 dollars more on some items I am okay with that. They have saved me 10 times that in issues fixed by the service plan. Their service is unbeatable and we are customers for life.

5
★★★★★

You can relay on these guys. I am a 25 year veteran of construction and know plenty of HVAC companys but when we moved a year ago into a new home we called James River because they had installed the unit that quit blowing cold air. Honestly, the tech they sent was knowledgeable and nice, but I felt a little pushed into the service plan. I called to back out and planned to use my guy after that. The service manager was so genuine that I stayed on. He sent out Brett, who I Highly suggest. Long story short, I trust them and they have saved me money. They now service my home and two rentals. If they cost 10-20 dollars more on some items I am okay with that. They have saved me 10 times that in issues fixed by the service plan. Their service is unbeatable and we are customers for life.

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Worst company ever. Take your business elsewhere. The most unprofessional company I have ever dealt with. They proclaim to be the biggest on the east coast. Maybe they should stop trying to be the biggest and try to be the best.

3
★★★★★

Worst company ever. Take your business elsewhere. The most unprofessional company I have ever dealt with. They proclaim to be the biggest on the east coast. Maybe they should stop trying to be the biggest and try to be the best.

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I waited on this company's employees for five long years. They are untrustworthy, disrespectful and thieves. Last Christmas (2010) they walked out on a check and left me to pay it out of my own pocket leaving me and family with the worst Christmas ever. I tried contacting them numerous times to resolve the issue and still to this day refuse to take care of it. Not only did they wreck me financially last Christmas but to add insult to injury my father died on December 27th 2010. He suffered with cerebral palsy his whole life and had nothing saved no insurance and even more of a financial strain was brought upon my family. Think about this before you choose this company.

1
★☆☆☆☆

I waited on this company's employees for five long years. They are untrustworthy, disrespectful and thieves. Last Christmas (2010) they walked out on a check and left me to pay it out of my own pocket leaving me and family with the worst Christmas ever. I tried contacting them numerous times to resolve the issue and still to this day refuse to take care of it. Not only did they wreck me financially last Christmas but to add insult to injury my father died on December 27th 2010. He suffered with cerebral palsy his whole life and had nothing saved no insurance and even more of a financial strain was brought upon my family. Think about this before you choose this company.

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0 out of 1 people found this review helpful.

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James River Air replaced the single system in our tri-level home with two new James River Select heat pump systems. We have seen a hugh increase in comfort and the utility bills have actually gone down, even though we have two systems running now instead of one! They completed the project on time and the install crew was very professional and polite.

5
★★★★★

James River Air replaced the single system in our tri-level home with two new James River Select heat pump systems. We have seen a hugh increase in comfort and the utility bills have actually gone down, even though we have two systems running now instead of one! They completed the project on time and the install crew was very professional and polite.

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We asked James River Heating and Air to inspect our heat pumps. The technician found a very expensive issue with one of the units, and he then sold us their annual service contract for each unit. James River did the repair work and we did save a little money by using the contract, but it was still very expensive. We ended up replacing both units within the year (another company did that for us), though, so the repair money was wasted. I wish we had gotten a second opinion first.

3
★★★☆☆

We asked James River Heating and Air to inspect our heat pumps. The technician found a very expensive issue with one of the units, and he then sold us their annual service contract for each unit. James River did the repair work and we did save a little money by using the contract, but it was still very expensive. We ended up replacing both units within the year (another company did that for us), though, so the repair money was wasted. I wish we had gotten a second opinion first.

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James River Air Conditioning Co. provides Central Virginia's homes and businesses with world's best heating, cooling, plumbing, electrical, and solar installation and service.

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