Thomasville Home Furnishings

★★★★☆
  • 3985 Deep Rock Rd

    Richmond, VA 23233

    Map & Directions
  • 804-934-0212

About Thomasville Home Furnishings

Home & Garden

Home & Garden
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I am not one to write reviews but I think credit is due for people that do a good job. At first I was hesitant to go to this store because of reviews. But I am glad my husband and I went. Our sale person was named Michael Martin. He explained about the furniture and showed us our options. Later, I learned he was also the store manager. Anyway long story short we purchased a leather set that we just love and happy we where not pushed but showed the pros and cons and were let to make our own choice. I would say over all great experience. and would recomend to others

5
★★★★★

I am not one to write reviews but I think credit is due for people that do a good job. At first I was hesitant to go to this store because of reviews. But I am glad my husband and I went. Our sale person was named Michael Martin. He explained about the furniture and showed us our options. Later, I learned he was also the store manager. Anyway long story short we purchased a leather set that we just love and happy we where not pushed but showed the pros and cons and were let to make our own choice. I would say over all great experience. and would recomend to others

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Love the service we got at the Thomasville and classic home brands store. My husband and I had been looking for months for new family room furniture. We were helped by a lady named Vanessa Jeffries and a manager named Michael Martin. They

3
★★★★★

Love the service we got at the Thomasville and classic home brands store. My husband and I had been looking for months for new family room furniture. We were helped by a lady named Vanessa Jeffries and a manager named Michael Martin. They

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DO NOT BUY ANYTHING FROM THOMASVILLE. Cheap made in China garbage and they refuse to stand behind their products. Also the furniture contains TOXINS. Do an internet search for Thomasville Furniture Complaints and Thomasville Furniture TOXIN and you will see what I mean. Mother company is Furniture Brands International. Look them up and you will see that all the CEO cares about is PROFIT PROFIT. They are going to be opening more plants in Mexico too. They had so many people complaining on their Facebook page they had to shut down open postings. DO YOUR HOMEWORK AND SAVE YOURSELF NEEDLESS GRIEF AND LOST MONEY.

1
★☆☆☆☆

DO NOT BUY ANYTHING FROM THOMASVILLE. Cheap made in China garbage and they refuse to stand behind their products. Also the furniture contains TOXINS. Do an internet search for Thomasville Furniture Complaints and Thomasville Furniture TOXIN and you will see what I mean. Mother company is Furniture Brands International. Look them up and you will see that all the CEO cares about is PROFIT PROFIT. They are going to be opening more plants in Mexico too. They had so many people complaining on their Facebook page they had to shut down open postings. DO YOUR HOMEWORK AND SAVE YOURSELF NEEDLESS GRIEF AND LOST MONEY.

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My husband and I where out shopping looking for a new family room set. We looked all over at reviews and saw there was alot of bad reviews for almost any store if you look for them. So we decided to go out and hope to find something we fell in love with and that we would be able to have for a long time till our kids go to college. After all day of shopping we went to Thomasville. They gave us many options to pick from. We ended up buying a custom sectional. We got delivery one week ago and we love it. Even the delivery drivers were great when they came and set the sectional in our family room. I do not usually post things on the internet but I thought it was right to tell people that we are very happy with our purchase at the Thomasville store in Richmond. My kids are trying to get to use the computer more. So sorry if this reads bad.

5
★★★★★

My husband and I where out shopping looking for a new family room set. We looked all over at reviews and saw there was alot of bad reviews for almost any store if you look for them. So we decided to go out and hope to find something we fell in love with and that we would be able to have for a long time till our kids go to college. After all day of shopping we went to Thomasville. They gave us many options to pick from. We ended up buying a custom sectional. We got delivery one week ago and we love it. Even the delivery drivers were great when they came and set the sectional in our family room. I do not usually post things on the internet but I thought it was right to tell people that we are very happy with our purchase at the Thomasville store in Richmond. My kids are trying to get to use the computer more. So sorry if this reads bad.

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PLEASE read this to help prevent future consumers from going through this. I can only imagine if I were a Senior Citizen or another more vunerable person.

-I was told I would have the furniture in 3 weeks

-I was then told 4-6 weeks

-Then, I was told 60-90 days

-I requested cancellation of the furniture order several times (AFTER RECEIVING RUDE SERVICE WHEN I FOLLOWED UP RE DELIVERY STATUS)

-I was then told I COULD NOT CANCEL THE ORDER because it was Custom Upholstery (NOTHING I HAVE IN WRITING STATES MY ORDER IS FOR CUSTOM UPHOLSTERY).

-I filed complaints with the Better Business Bureau as well as my credit card company. (THIS STORE LOCATION ALREADY HAS AN F RATING WITH THE BBB)

-UNDER DURESS, I accepted delivery of the items on 2/10 (last Thursday)

-THE ITEMS I RECEIVED HAVE VARIOUS DEFECTS AS REFLECTED BY THE PHOTOS I HAVE TAKEN. HOPEFULLY, I CAN ATTACH THEM.

-THE MERCHANT REFUSED TO CANCEL THE ORDER AND TOOK A WEEK TO EVEN RESPOND TO MY EMAILS (which had the pictures attached).

-CORPORATE THOMASVILLE WILL NOT DO ANYTHING SINCE THIS IS ONLY A 'THOMASVILLE DEALER' IT IS NOT A CORPORTATE STORE- YET THIS STORE HAS A THOMASVILLE LOGO ON THE STORE WINDOW AND ANSWERS THE PHONES 'THOMASVILLE FURNITURE.'

-I REOPENED MY COMPLAINT WITH THE BETTER BUSINESS BUREAU AND CONTACTED OTHER CONSUMER PROTECTION AGENCIES.

THIS COULD HAPPEN TO YOU OR ONE OF YOUR FAMILY MEMBERS. THIS COULD HAPPEN TO ANYONE.- IF YOU GOOGLE THIS COMPANY YOU WILL SEE THAT THIS IS HAPPENING TO OTHER PEOPLE AS WELL. IT APPEARS THAT THIS IS HOW THIS COMPANY IS CHOOSING TO MAKE ITS MONEY. There are several lawsuits on file which is available in the county records of the Henrico County Courthouse.

YOU CAN ALSO SEE THE DEFECTIVE FURNITURE ONLINE AT YOU TUBE -THOMASVILLE FURNITURE HORROR STORY

SORRY, I FORGOT TO RECORD THE LOOSE THREADS ON THE OTTOMAN AND THE CHIPPED WOOD ON THE OTTOMAN LEG.

1
★☆☆☆☆

PLEASE read this to help prevent future consumers from going through this. I can only imagine if I were a Senior Citizen or another more vunerable person.

-I was told I would have the furniture in 3 weeks

-I was then told 4-6 weeks

-Then, I was told 60-90 days

-I requested cancellation of the furniture order several times (AFTER RECEIVING RUDE SERVICE WHEN I FOLLOWED UP RE DELIVERY STATUS)

-I was then told I COULD NOT CANCEL THE ORDER because it was Custom Upholstery (NOTHING I HAVE IN WRITING STATES MY ORDER IS FOR CUSTOM UPHOLSTERY).

-I filed complaints with the Better Business Bureau as well as my credit card company. (THIS STORE LOCATION ALREADY HAS AN F RATING WITH THE BBB)

-UNDER DURESS, I accepted delivery of the items on 2/10 (last Thursday)

-THE ITEMS I RECEIVED HAVE VARIOUS DEFECTS AS REFLECTED BY THE PHOTOS I HAVE TAKEN. HOPEFULLY, I CAN ATTACH THEM.

-THE MERCHANT REFUSED TO CANCEL THE ORDER AND TOOK A WEEK TO EVEN RESPOND TO MY EMAILS (which had the pictures attached).

-CORPORATE THOMASVILLE WILL NOT DO ANYTHING SINCE THIS IS ONLY A 'THOMASVILLE DEALER' IT IS NOT A CORPORTATE STORE- YET THIS STORE HAS A THOMASVILLE LOGO ON THE STORE WINDOW AND ANSWERS THE PHONES 'THOMASVILLE FURNITURE.'

-I REOPENED MY COMPLAINT WITH THE BETTER BUSINESS BUREAU AND CONTACTED OTHER CONSUMER PROTECTION AGENCIES.

THIS COULD HAPPEN TO YOU OR ONE OF YOUR FAMILY MEMBERS. THIS COULD HAPPEN TO ANYONE.- IF YOU GOOGLE THIS COMPANY YOU WILL SEE THAT THIS IS HAPPENING TO OTHER PEOPLE AS WELL. IT APPEARS THAT THIS IS HOW THIS COMPANY IS CHOOSING TO MAKE ITS MONEY. There are several lawsuits on file which is available in the county records of the Henrico County Courthouse.

YOU CAN ALSO SEE THE DEFECTIVE FURNITURE ONLINE AT YOU TUBE -THOMASVILLE FURNITURE HORROR STORY

SORRY, I FORGOT TO RECORD THE LOOSE THREADS ON THE OTTOMAN AND THE CHIPPED WOOD ON THE OTTOMAN LEG.

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.

PLEASE read this to help prevent future consumers from going through this. I can only imagine if I were a Senior Citizen or another more vunerable person. \r
\r
-I was told I would have the furniture in 3 weeks\r
-I was then told 4-6

3
★★★★★

PLEASE read this to help prevent future consumers from going through this. I can only imagine if I were a Senior Citizen or another more vunerable person. \r
\r
-I was told I would have the furniture in 3 weeks\r
-I was then told 4-6

 

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