Pronto Restaurant And Pizzeria

★★★☆☆

About Pronto Restaurant And Pizzeria

Hours
Sun-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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Had lunch at Pronto's on 10/12/10. Ordered my usual, the Portabello Mushroom sub and fries; it is SO good. My friend and I were still eating when the waitress came to our table and said, "When you guys finish, I can go home." We were

3
★★★★★

Had lunch at Pronto's on 10/12/10. Ordered my usual, the Portabello Mushroom sub and fries; it is SO good. My friend and I were still eating when the waitress came to our table and said, "When you guys finish, I can go home." We were

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My husband and I ordered the chicken and eggplant parmesan for take out. The order was repeated to me over the phone so I assumed it would be correct. Upon arriving home we discovered that we received chicken marsala instead. Called the restaurant, took the order back and retreived our correct order. When we arrived home for the 2nd time with the food, we soon realized that when we returned the order it had merely been covered and cheese and marinara sauce and returned to us. My husband could still taste the wine and the mushrooms. That order was thrown away. When I tried my eggplant, it was slimey, salty and the marinara tasted as if it came out of a can. Sauce was too thick and tasted extremely sweet. I guess that was to make up for the slimey/salty eggplant. It was absolutely gross. So my order is also being thrown away. I can completely understand an order mix-up, however what I do not agree with is using the returned dish to attempt to make a completely different dish all together. I have ordered subs, etc., at this restaurant before without problems; however, after their "fix" I cannot say I will ever eat there again. It is a shame, as it was so conveniently located smack in the middle between my office and home.

0
★☆☆☆☆

My husband and I ordered the chicken and eggplant parmesan for take out. The order was repeated to me over the phone so I assumed it would be correct. Upon arriving home we discovered that we received chicken marsala instead. Called the restaurant, took the order back and retreived our correct order. When we arrived home for the 2nd time with the food, we soon realized that when we returned the order it had merely been covered and cheese and marinara sauce and returned to us. My husband could still taste the wine and the mushrooms. That order was thrown away. When I tried my eggplant, it was slimey, salty and the marinara tasted as if it came out of a can. Sauce was too thick and tasted extremely sweet. I guess that was to make up for the slimey/salty eggplant. It was absolutely gross. So my order is also being thrown away. I can completely understand an order mix-up, however what I do not agree with is using the returned dish to attempt to make a completely different dish all together. I have ordered subs, etc., at this restaurant before without problems; however, after their "fix" I cannot say I will ever eat there again. It is a shame, as it was so conveniently located smack in the middle between my office and home.

Pros: none that I could see

Cons: too many to mention

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Wet Pizza?
Warm Beer!
So so staff?
Faux non smoking area.
45.00 for two and I want the money back!!!!!!!!
We will never again return to this place.

1
★☆☆☆☆

Wet Pizza?
Warm Beer!
So so staff?
Faux non smoking area.
45.00 for two and I want the money back!!!!!!!!
We will never again return to this place.

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Pronto offers the tastiest pizza in Richmond. There are a few other restaurants that offer comparable pizza, but they are crowded, expensive and snooty. Pronto offers the best of both worlds: good tasty gourmet pizza but in a relaxed environment.

4
★★★★☆

Pronto offers the tastiest pizza in Richmond. There are a few other restaurants that offer comparable pizza, but they are crowded, expensive and snooty. Pronto offers the best of both worlds: good tasty gourmet pizza but in a relaxed environment.

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My husband and I moved from the Metro NY area and were pleasantly suprised to discover such delicious pizza! Now we've been back twice and continue to rave about the calamari! The place is packed around lunch time, tables are small (unless you are with a group a large enough to warrant them giving you the BIG table) but the crust and the sauce more than make up for it. The meditteranean salad is also great! Reminds me of the pizza in NY that you get in the the Greek pizza shops....

2
★★★★★

My husband and I moved from the Metro NY area and were pleasantly suprised to discover such delicious pizza! Now we've been back twice and continue to rave about the calamari! The place is packed around lunch time, tables are small (unless you are with a group a large enough to warrant them giving you the BIG table) but the crust and the sauce more than make up for it. The meditteranean salad is also great! Reminds me of the pizza in NY that you get in the the Greek pizza shops....

Pros: Great Food, Great Value

Cons: Noisy, Small Tables

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I love this place. This is the best pizza I have ever eaten in my whole life. I had a great experience in this restaurant and I reccomend it to everyone.

2
★★★★☆

I love this place. This is the best pizza I have ever eaten in my whole life. I had a great experience in this restaurant and I reccomend it to everyone.

Pros: good parking, great food, great place

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hated the food- i ordered a veggie stromboli and the broccoli was very salty and watery- it was terrible- i threw away 10 bucks

0
★☆☆☆☆

hated the food- i ordered a veggie stromboli and the broccoli was very salty and watery- it was terrible- i threw away 10 bucks

Pros: nice, friendly, timley

Cons: yuck, nasty, smelly

 

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