Chandler's Bakery Inc

★★★☆☆
  • 202 Albemarle Sq

    Charlottesville, VA 22901

    Map & Directions
  • 434-975-2253

About Chandler's Bakery Inc

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Food

Food
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3.0 7
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Long distance buyers beware... I'm sure that Chandler's is a fine bakery, but when ordering long distance to have a baked good delivered to someone, first of all, it's a flat $26 dollar fee no matter what you order. So a simple pie is going to cost you almost $40.

Secondly, once the pie is in their courier's hands, Chandlers washes their hands of it. They believe it is no longer their problem. I ordered a pie at 8am yesterday morning to have it delivered before noon on the same day. It is now 11:14am on day two, and the pie is yet to be delivered. When I called Chandlers, the girl said she was sorry, but the pie would be delivered later today, and acted as if it was really not her problem.

My friend will be enjoying a piece of $40 DAY OLD pie....if it EVER GETS THERE....

I will definitely think twice about calling them for my bakery needs again. Looking for a new bakery in the Charlottesville area...

2
★★☆☆☆

Long distance buyers beware... I'm sure that Chandler's is a fine bakery, but when ordering long distance to have a baked good delivered to someone, first of all, it's a flat $26 dollar fee no matter what you order. So a simple pie is going to cost you almost $40.

Secondly, once the pie is in their courier's hands, Chandlers washes their hands of it. They believe it is no longer their problem. I ordered a pie at 8am yesterday morning to have it delivered before noon on the same day. It is now 11:14am on day two, and the pie is yet to be delivered. When I called Chandlers, the girl said she was sorry, but the pie would be delivered later today, and acted as if it was really not her problem.

My friend will be enjoying a piece of $40 DAY OLD pie....if it EVER GETS THERE....

I will definitely think twice about calling them for my bakery needs again. Looking for a new bakery in the Charlottesville area...

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I usually get all my homemade cakes & misc baked goods from a good friend,she is an awesome baker/but the day before Thanksgiving, she had to stop fast( due to many dogs in the road),and well, some of the baked goods were destroyed.A friend recommended the bakery.I went down to get a few things,as we had a full house,Everything was good, but the young guy at the counter wasn't really friendly.I was in there the other day,and had the same dude, he needs to have a better mood.( maybe he is not a morning guy!

3
★★★☆☆

I usually get all my homemade cakes & misc baked goods from a good friend,she is an awesome baker/but the day before Thanksgiving, she had to stop fast( due to many dogs in the road),and well, some of the baked goods were destroyed.A friend recommended the bakery.I went down to get a few things,as we had a full house,Everything was good, but the young guy at the counter wasn't really friendly.I was in there the other day,and had the same dude, he needs to have a better mood.( maybe he is not a morning guy!

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Called and asked for a chocolate cake and was told they don't have any all chocolate but they have a chocolate and butter cream frosted one. Drove 25 miles one way. Saw a chocolate cake. Complained. Manager said we just found that one and it is more expensive. We can't sell it because you had yours written on. I get home and I have a butter cream cake with bright blue icing and brown flowers. The cake was white not chocolate. They are rude and liars. Wait until Tuesday when they reopen. They just wanted to get rid of this cake.

1
★☆☆☆☆

Called and asked for a chocolate cake and was told they don't have any all chocolate but they have a chocolate and butter cream frosted one. Drove 25 miles one way. Saw a chocolate cake. Complained. Manager said we just found that one and it is more expensive. We can't sell it because you had yours written on. I get home and I have a butter cream cake with bright blue icing and brown flowers. The cake was white not chocolate. They are rude and liars. Wait until Tuesday when they reopen. They just wanted to get rid of this cake.

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This is the third year that we have opted to order a birthday cake for our son and we have yet to be disappointed! They have created our visions in the form of diorama-style cakes and have made their creations visually appealing while maintaining an exceptional taste for children and adults to enjoy. We plan on ordering every year until our little one grows out of his dinosaur birthday parties (then we will just order a smaller one for ourselves) :O) Also, when my thanksgiving pies failed on me last fall, I was able to pick up a pecan pie and an apple pie - both of which were sensational! May I also recommend their breakfast pastries..their kettle donuts are insanely good. Customer service has always been excellent as well! I would definitely spread the word about this local gem!

5
★★★★★

This is the third year that we have opted to order a birthday cake for our son and we have yet to be disappointed! They have created our visions in the form of diorama-style cakes and have made their creations visually appealing while maintaining an exceptional taste for children and adults to enjoy. We plan on ordering every year until our little one grows out of his dinosaur birthday parties (then we will just order a smaller one for ourselves) :O) Also, when my thanksgiving pies failed on me last fall, I was able to pick up a pecan pie and an apple pie - both of which were sensational! May I also recommend their breakfast pastries..their kettle donuts are insanely good. Customer service has always been excellent as well! I would definitely spread the word about this local gem!

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I called to order a pie for a Birthday a day in advance and was first told no problem, that I could pick it up that day and I was very pleased with that. I immediately after that was called and told it was not possible to get the pie that day or even the day after. I was offered no explanation, no apology, no offer of replacement. I consider this very inadequate customer service and will absolutely NEVER spend a dime of my money in this store. RUDE.

1
★☆☆☆☆

I called to order a pie for a Birthday a day in advance and was first told no problem, that I could pick it up that day and I was very pleased with that. I immediately after that was called and told it was not possible to get the pie that day or even the day after. I was offered no explanation, no apology, no offer of replacement. I consider this very inadequate customer service and will absolutely NEVER spend a dime of my money in this store. RUDE.

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If you are looking for a good bakery in Cville - this is out. Good cookies, great cakes, yummy bread, and all the treats you remember from childhood. We had Chandlers do our weddign cake and could not have been more pleased. It was gorgeous, and tasted greatto boot. They have all sorts o fun flavors and fillings, and every tiem we went for a meeting we ended up buying all sorts of other goodies - all excellent.

5
★★★★★

If you are looking for a good bakery in Cville - this is out. Good cookies, great cakes, yummy bread, and all the treats you remember from childhood. We had Chandlers do our weddign cake and could not have been more pleased. It was gorgeous, and tasted greatto boot. They have all sorts o fun flavors and fillings, and every tiem we went for a meeting we ended up buying all sorts of other goodies - all excellent.

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This bakery makes the BEST birthday cakes in Charlottesville. What I like best about their cakes is that they provide a comprehensive list of all cake options: icing, filling, etc. We can customize a birthday cake to fit the taste of each family member.

Chandler's requires 24 hours notice for special-order cakes. I have never had any problems picking up a cake: I have never had to wait and they always get it right.

4
★★★★☆

This bakery makes the BEST birthday cakes in Charlottesville. What I like best about their cakes is that they provide a comprehensive list of all cake options: icing, filling, etc. We can customize a birthday cake to fit the taste of each family member.

Chandler's requires 24 hours notice for special-order cakes. I have never had any problems picking up a cake: I have never had to wait and they always get it right.

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