Dive Quarters Inc

★★★☆☆
  • 1725 Laskin Rd Ste 515

    Virginia Beach, VA 23454

    Map & Directions
  • 757-422-3483

About Dive Quarters Inc

Details
Hours
Sat 9am-6pm
2.6 5
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I agree with the other reviews in that the staff seemed to care less if I was there. I didn't feel like Matt (my instructor) was enjoying himself on the first pool session. The second pool session was much better. He was also my instructor in the open water. We went to Lake Rawlings. It was really crowded and uncomfortable. Turned out I didn't complete the open water dives.
I wanted to return the gear that I had not opened or used. They refused to take the BCD because it was a "special order" They only stock the men's versions of BCD's. So ordering a piece of equipment in the women's version is a special order. I feel taken advantage of.
When I went to the store to return the items I dealt with Joe. He was rude and demeaning. If I do decide to try again at the open water dives I will go to a different dive center.

2
★★☆☆☆

I agree with the other reviews in that the staff seemed to care less if I was there. I didn't feel like Matt (my instructor) was enjoying himself on the first pool session. The second pool session was much better. He was also my instructor in the open water. We went to Lake Rawlings. It was really crowded and uncomfortable. Turned out I didn't complete the open water dives.
I wanted to return the gear that I had not opened or used. They refused to take the BCD because it was a "special order" They only stock the men's versions of BCD's. So ordering a piece of equipment in the women's version is a special order. I feel taken advantage of.
When I went to the store to return the items I dealt with Joe. He was rude and demeaning. If I do decide to try again at the open water dives I will go to a different dive center.

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This is the shop at Hilltop, Laskin Rd., Va. Beach, VA. I took the open water class with Matt. Matt was intelligent but showed little enthusiasm and did not address us by our name, even though the class had only several people.
The full page ad in the paper did not mention they charge extra to go to the lake, which was $60 extra which was not told us by the salesman. Matt just laughted like the joke is on you, you've been scammed! I was pissed off, but figured I would not try to talk to the owner. But I thought this was a bit underhanded.
Clark. the final instructor. at Lake Rawlings had a better personality, and was reputable.
Matt is okay, but hey, get a little more personality and try becoming a little more of a people person.
Overall this shop is okay but you are treated more like a number than a person.

3
★★★☆☆

This is the shop at Hilltop, Laskin Rd., Va. Beach, VA. I took the open water class with Matt. Matt was intelligent but showed little enthusiasm and did not address us by our name, even though the class had only several people.
The full page ad in the paper did not mention they charge extra to go to the lake, which was $60 extra which was not told us by the salesman. Matt just laughted like the joke is on you, you've been scammed! I was pissed off, but figured I would not try to talk to the owner. But I thought this was a bit underhanded.
Clark. the final instructor. at Lake Rawlings had a better personality, and was reputable.
Matt is okay, but hey, get a little more personality and try becoming a little more of a people person.
Overall this shop is okay but you are treated more like a number than a person.

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I WOULD HAVE AGREE WITH THE BELOW STATMENT. THE PLACE LOOKS NICE, I WAS IGNORED WHEN I WAS LOOKING TO BUY. WHEN THE GUY WHO WAS WORKING FIANLLY, TOOK A MOMENT TO TALK TO ME. HE TALKED DOWN TO ME LIKE I WAS STUPID. I HAVE NO REASON TO RETURN TO THAT STORE. I HAVE HEARD THERE ARE MUCH BETTER IN THE AREA OF HAMPTON ROADS.

0
★☆☆☆☆

I WOULD HAVE AGREE WITH THE BELOW STATMENT. THE PLACE LOOKS NICE, I WAS IGNORED WHEN I WAS LOOKING TO BUY. WHEN THE GUY WHO WAS WORKING FIANLLY, TOOK A MOMENT TO TALK TO ME. HE TALKED DOWN TO ME LIKE I WAS STUPID. I HAVE NO REASON TO RETURN TO THAT STORE. I HAVE HEARD THERE ARE MUCH BETTER IN THE AREA OF HAMPTON ROADS.

Pros: NICE LOOKING STORE, HAS POOL

Cons: RUDE EMPLOYEES

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Maybe they have more customers than they need, but the service was impersonal and seems like you are treated more like a number and get you in and out on the assembly line, like some doctor's offices, get your fee, and move on to who's next.

The full page ad was misleading, saying $149 was the total cost of the course, salesman said so also, but once you pay they charge you more fees at the final destination lake quarry dive at Lake Rawlings. I called Matt, the manager down for this, and he just acted like a smart guy about it. Matt was a decent teacher, but had no personality skills and did not address any of us three in the class by name.

Overall impression of the employees, : you will be treated impersonally

1
★★★☆☆

Maybe they have more customers than they need, but the service was impersonal and seems like you are treated more like a number and get you in and out on the assembly line, like some doctor's offices, get your fee, and move on to who's next.

The full page ad was misleading, saying $149 was the total cost of the course, salesman said so also, but once you pay they charge you more fees at the final destination lake quarry dive at Lake Rawlings. I called Matt, the manager down for this, and he just acted like a smart guy about it. Matt was a decent teacher, but had no personality skills and did not address any of us three in the class by name.

Overall impression of the employees, : you will be treated impersonally

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With an on-site pool and a flexible class schedule this is the perfect place for busy individuals to get their dive certification. You can obtain an open water dive qualification and a variety of advanced qualifications or specialty qualifications (i.e. fish identification, underwater navigation). They also allow customers to test out potential purchases in their pool and students may practice their skills at any time as long as they have an adult observer accompanying them.

4
★★★★☆

With an on-site pool and a flexible class schedule this is the perfect place for busy individuals to get their dive certification. You can obtain an open water dive qualification and a variety of advanced qualifications or specialty qualifications (i.e. fish identification, underwater navigation). They also allow customers to test out potential purchases in their pool and students may practice their skills at any time as long as they have an adult observer accompanying them.

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