Tidewater Import Car Service Co.

★★★★★
  • 105 S First Colonial Rd 110

    Virginia Beach, VA 23454

    Map & Directions
  • 757-422-3048

About Tidewater Import Car Service Co.

Hours
Mon-Fri 8am-5pm, Sat 9am-3pm

Automotive

Automotive
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I've been going to Rob since I started driving - OK I'll say it - 30 years ago! I will only buy Hondas because I don't trust anyone else to service my car. It is so rare to find an auto repair shop that is trustworthy, highly skilled, and accommodating too. Rob, Melanie, and the rest of the crew at Tidewater Import Car Service are truly the best of the best. If you have a Honda or Acura, this is the only place you should go. If you need tires for any type of car, this is the only place you should go.

5
★★★★★

I've been going to Rob since I started driving - OK I'll say it - 30 years ago! I will only buy Hondas because I don't trust anyone else to service my car. It is so rare to find an auto repair shop that is trustworthy, highly skilled, and accommodating too. Rob, Melanie, and the rest of the crew at Tidewater Import Car Service are truly the best of the best. If you have a Honda or Acura, this is the only place you should go. If you need tires for any type of car, this is the only place you should go.

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Good customer satisfaction the way it should be. They consulted with me on everything that needed done with my Honda and went the extra mile on minor work without nickel and diming me. Knowledgable staff, highly recommended.

5
★★★★★

Good customer satisfaction the way it should be. They consulted with me on everything that needed done with my Honda and went the extra mile on minor work without nickel and diming me. Knowledgable staff, highly recommended.

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I have been a customer of Tidewater Import Car Service for over 10 years. A friend recommended them when I bought my Civic. She and her husband were very happy with the service they provided them.
They have always been nice, trustworthy and communicate very well about what needs to be done and what it will cost.
As a single woman I know I am in good hands with Rob and his employees. .They are experts on Honda's. They also follow up with their customers after the service is complete.
I don't live near their facility, but I wouldn't take my car anywhere else. They are the best!.

5
★★★★★

I have been a customer of Tidewater Import Car Service for over 10 years. A friend recommended them when I bought my Civic. She and her husband were very happy with the service they provided them.
They have always been nice, trustworthy and communicate very well about what needs to be done and what it will cost.
As a single woman I know I am in good hands with Rob and his employees. .They are experts on Honda's. They also follow up with their customers after the service is complete.
I don't live near their facility, but I wouldn't take my car anywhere else. They are the best!.

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My entire family drives either a Honda or Acura. I found out about Tidewater Import Car Services through Felix Reyes (a mechanic there) whom I've known for many years working with his parents at a manufacturing company. So far I've taken my vehicles there for minor service and I agree with several of the other reviews. Rob and his team are courteous, professional and honest. They will provide you with a detailed explanation of the work done or needs to be done and what may need to be addressed further down the road. If in fact they do mention a problem that needs to be addressed immediately then rest assured that it does. I'm preparing to give them the biggest job to date and that's to drop a JDM engine and transmission into my 2000 Honda Prelude (that I drove hard but neglected periodic maintenance, 165000 miles). I'm confident Rob and his team will do a fantastic job with this project. I will follow-up with a review once the job is completed. If you love your Honda or Acura then you have to check this team out.

5
★★★★★

My entire family drives either a Honda or Acura. I found out about Tidewater Import Car Services through Felix Reyes (a mechanic there) whom I've known for many years working with his parents at a manufacturing company. So far I've taken my vehicles there for minor service and I agree with several of the other reviews. Rob and his team are courteous, professional and honest. They will provide you with a detailed explanation of the work done or needs to be done and what may need to be addressed further down the road. If in fact they do mention a problem that needs to be addressed immediately then rest assured that it does. I'm preparing to give them the biggest job to date and that's to drop a JDM engine and transmission into my 2000 Honda Prelude (that I drove hard but neglected periodic maintenance, 165000 miles). I'm confident Rob and his team will do a fantastic job with this project. I will follow-up with a review once the job is completed. If you love your Honda or Acura then you have to check this team out.

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I heard about Tidewater Import from a friend and have used them several times for various repairs. They are a joy to do business with! Recently I compared their costs with the Navy Exchange and must say the prices are comparable. The customer service is friendly, helpful and honest. The repair work efficient. I have never had a problem and would HIGHLY recommend them to anyone in need of their service!

5
★★★★★

I heard about Tidewater Import from a friend and have used them several times for various repairs. They are a joy to do business with! Recently I compared their costs with the Navy Exchange and must say the prices are comparable. The customer service is friendly, helpful and honest. The repair work efficient. I have never had a problem and would HIGHLY recommend them to anyone in need of their service!

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I started going to Tidewater Import Car Service at a friends recommendation when I moved to Virgina Beach in 2006. Rob has kept my 2005 Honda Accord in tip top shape ever since. I think one huge definer of business excellence is the ability to keep quality staff and Rob has been able to do that. Everyone there is friendly, thoughtful, attentive to customer needs, happy to be there, and professional. I give it my highest recommendation.

5
★★★★★

I started going to Tidewater Import Car Service at a friends recommendation when I moved to Virgina Beach in 2006. Rob has kept my 2005 Honda Accord in tip top shape ever since. I think one huge definer of business excellence is the ability to keep quality staff and Rob has been able to do that. Everyone there is friendly, thoughtful, attentive to customer needs, happy to be there, and professional. I give it my highest recommendation.

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We are very pleased with this business, trustworthy, reliable and the customer service is Excellent!!

5
★★★★★

We are very pleased with this business, trustworthy, reliable and the customer service is Excellent!!

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What a refreshing change of pace! I absolutely loved everything during our service, from the initial point of contact (I called on a weekend and heard back Monday morning before 930!) to being warmly greeted when I picked the Honda up. After over $2000 worth of work, I feel absolutely happy and satisfied that I got the best deal in salvaging our ancient civic. This will be the only place for us for the rest of our Honda's life!

5
★★★★★

What a refreshing change of pace! I absolutely loved everything during our service, from the initial point of contact (I called on a weekend and heard back Monday morning before 930!) to being warmly greeted when I picked the Honda up. After over $2000 worth of work, I feel absolutely happy and satisfied that I got the best deal in salvaging our ancient civic. This will be the only place for us for the rest of our Honda's life!

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I recommend Rob and his crew to every Honda and Acura owner I know. He is always honest about what work needs to be done and what doesn't need to be done. Great prices and a friendly and professional staff. I already loved Honda, but now that I've found a trustworthy and experienced mechanic's shop to take care of my Hondas I will never buy another brand!

5
★★★★★

I recommend Rob and his crew to every Honda and Acura owner I know. He is always honest about what work needs to be done and what doesn't need to be done. Great prices and a friendly and professional staff. I already loved Honda, but now that I've found a trustworthy and experienced mechanic's shop to take care of my Hondas I will never buy another brand!

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Good service in a clean, professional atmosphere.
No other place will do for my vehicle.

4
★★★★☆

Good service in a clean, professional atmosphere.
No other place will do for my vehicle.

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We taken both our Honda and Accura to Rob - service is great, as are his prices. You never have to worry about this shop doing unnecessary work on your car. Definitively a mechanic you can trust. I had to get some work done once while waiting for an oil change and Rob even offered me a desk to sit at to be more comfortable while on my laptop.

5
★★★★★

We taken both our Honda and Accura to Rob - service is great, as are his prices. You never have to worry about this shop doing unnecessary work on your car. Definitively a mechanic you can trust. I had to get some work done once while waiting for an oil change and Rob even offered me a desk to sit at to be more comfortable while on my laptop.

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Nothing short of fantastic! I've been going to Rob and his team for 18 years. He's informative, very helpful, and above all honest. Even when I've been on the road away from home, Rob has put my fears to rest that whatever was going on would wait until I got home. He and his team exude confidence which comes from knowing their product through and through. I continue to buy only Hondas knowing that I will have Rob and Tidewater Import Car Service to count on! Don't even think about taking your car anywhere else.

5
★★★★★

Nothing short of fantastic! I've been going to Rob and his team for 18 years. He's informative, very helpful, and above all honest. Even when I've been on the road away from home, Rob has put my fears to rest that whatever was going on would wait until I got home. He and his team exude confidence which comes from knowing their product through and through. I continue to buy only Hondas knowing that I will have Rob and Tidewater Import Car Service to count on! Don't even think about taking your car anywhere else.

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Rob at Tidewater makes bringing my Honda in for any kind of repairs, problems or just a simple oil change, STRESS FREE! He is so honest which is not easy to find when it comes to car services, I would never go back to the Honda dealer, there is just no reason to. And the best part is you dont have to wait very long for your vehicle. I would recomend and highly suggest anyone with a Honda or Acura go to Rob .

Thanks Rob!

5
★★★★★

Rob at Tidewater makes bringing my Honda in for any kind of repairs, problems or just a simple oil change, STRESS FREE! He is so honest which is not easy to find when it comes to car services, I would never go back to the Honda dealer, there is just no reason to. And the best part is you dont have to wait very long for your vehicle. I would recomend and highly suggest anyone with a Honda or Acura go to Rob .

Thanks Rob!

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Being a military spouse, car maintenance is frequently my responsibility. Tidewater Import Car is the best place in Hampton Roads for any type of Honda service. Rob is very military-friendly, he understands that I'm a mom trying to raise kids, work, and run a household while the hubby is deployed. He can always find a convenient time for me to come in, and the prices are far more reasonable than dealership prices. I wouldn't go anywhere else!

5
★★★★★

Being a military spouse, car maintenance is frequently my responsibility. Tidewater Import Car is the best place in Hampton Roads for any type of Honda service. Rob is very military-friendly, he understands that I'm a mom trying to raise kids, work, and run a household while the hubby is deployed. He can always find a convenient time for me to come in, and the prices are far more reasonable than dealership prices. I wouldn't go anywhere else!

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Just called Rob to schedule an oil change and he remembered who I was and what type of vehicle I drive just by hearing my name. I never though I would find a service center that didn't come up with things that need fixed or overcharge me for simple services. I recommend Tidewater Imports to anyone I know.

5
★★★★★

Just called Rob to schedule an oil change and he remembered who I was and what type of vehicle I drive just by hearing my name. I never though I would find a service center that didn't come up with things that need fixed or overcharge me for simple services. I recommend Tidewater Imports to anyone I know.

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I have used Tidewater Import Car Service for my Hondas for the last 30 years. Actually, I will only buy Hondas because I feel so secure with their car maintence. Their knowledge, honesty, and professionalism are absolutely the best!

5
★★★★★

I have used Tidewater Import Car Service for my Hondas for the last 30 years. Actually, I will only buy Hondas because I feel so secure with their car maintence. Their knowledge, honesty, and professionalism are absolutely the best!

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I started going to Tidewater Import Car service in 1986 and have continued to go since then. They are a first class operation who I trust completely to fix my Honda. I currently have a 2001 CRV and live in Washington DC and as long as it is not an emergency still take my car to them. They are worth it!

5
★★★★★

I started going to Tidewater Import Car service in 1986 and have continued to go since then. They are a first class operation who I trust completely to fix my Honda. I currently have a 2001 CRV and live in Washington DC and as long as it is not an emergency still take my car to them. They are worth it!

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I used to take my Honda to a dealer because they gave me free state inspections. However, it seemed that during the inspections they kept finding items that were in need of immediate repair. I became suspicious and began asking others to recommend a good Honda repair business. Three years ago, my friend recommended Tidewater Imports and I??ve been using them ever since. I have been very pleased with the service I??ve received over that time. I trust they fix only what needs to be fixed and not find other things that end up costing me more money. I like that they answer my questions and explain the rationale for the repairs (even though I may not always understand what they??re talking about). I believe they charge a fair price for the work they do. That??s why I will continue using Tidewater Imports.

5
★★★★★

I used to take my Honda to a dealer because they gave me free state inspections. However, it seemed that during the inspections they kept finding items that were in need of immediate repair. I became suspicious and began asking others to recommend a good Honda repair business. Three years ago, my friend recommended Tidewater Imports and I??ve been using them ever since. I have been very pleased with the service I??ve received over that time. I trust they fix only what needs to be fixed and not find other things that end up costing me more money. I like that they answer my questions and explain the rationale for the repairs (even though I may not always understand what they??re talking about). I believe they charge a fair price for the work they do. That??s why I will continue using Tidewater Imports.

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Only place i will take my honda and acura. Super friendly people that go out of their way to explain everything your car needs. Great prices.

5
★★★★★

Only place i will take my honda and acura. Super friendly people that go out of their way to explain everything your car needs. Great prices.

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Am currently having Rob care for my 2001 Honda CRV and he's always patient, thorough, and respectful as he explains to me (a female) what my car needs! Previously, he repaired/maintained my Honda Accord until at 175,000 - when I came to him regarding oil leaks - he advised me to sell the car rather than invest additional money. How honest was that! I've referred friends and in my estimation, he's honest and the best!

5
★★★★★

Am currently having Rob care for my 2001 Honda CRV and he's always patient, thorough, and respectful as he explains to me (a female) what my car needs! Previously, he repaired/maintained my Honda Accord until at 175,000 - when I came to him regarding oil leaks - he advised me to sell the car rather than invest additional money. How honest was that! I've referred friends and in my estimation, he's honest and the best!

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Over the past decade, I have used Tidewater Import exclusively to keep my Acuras running at maximum efficiency despite mileage that has exceeded 100,000 miles. The service is always completed in a timely manner with prices that are far less costly than those at the dealer. Rob and his staff are courteous and friendly; they never hesitate to spend extra time to explain work that needs to be done or to check on work that has been completed. Tidewater Import is simply the best!

5
★★★★★

Over the past decade, I have used Tidewater Import exclusively to keep my Acuras running at maximum efficiency despite mileage that has exceeded 100,000 miles. The service is always completed in a timely manner with prices that are far less costly than those at the dealer. Rob and his staff are courteous and friendly; they never hesitate to spend extra time to explain work that needs to be done or to check on work that has been completed. Tidewater Import is simply the best!

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I recently had work done on my 2004 Honda Civic at Tidewater Import and couldn't be more satisfied. I'm a new customer and was blown away by the service and the prices provided. The employees at Tidewater Import were profession, thorough, and timely. I will never take my car elsewhere. I highly recommend Tidewater Import Car Service. Great shop!

5
★★★★★

I recently had work done on my 2004 Honda Civic at Tidewater Import and couldn't be more satisfied. I'm a new customer and was blown away by the service and the prices provided. The employees at Tidewater Import were profession, thorough, and timely. I will never take my car elsewhere. I highly recommend Tidewater Import Car Service. Great shop!

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Tidewater Import Car Service, Rob and all of the staff, are the best! I found them by word of mouth almost 20 years ago. They've always been professional. They let me know if there's a watch on something in order for me to budget for future maintenance processes that should be done prior to breakage. I've only owned Honda vehicles. It has been a BLESSING to find this operation where you know that you will be taken care of expertly and not gouged financially! I've been able to send other Honda lovers their way and I always get a thank you back from them for recommending Tidwater Import Car Service.

5
★★★★★

Tidewater Import Car Service, Rob and all of the staff, are the best! I found them by word of mouth almost 20 years ago. They've always been professional. They let me know if there's a watch on something in order for me to budget for future maintenance processes that should be done prior to breakage. I've only owned Honda vehicles. It has been a BLESSING to find this operation where you know that you will be taken care of expertly and not gouged financially! I've been able to send other Honda lovers their way and I always get a thank you back from them for recommending Tidwater Import Car Service.

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1 out of 1 people found this review helpful.

.

We have been taking our Hondas to Rob since the early 80's. Since Tidewater Imports only services Honda products, I will only purchase a Honda so I can be assured to have an excellent mechanic. They really don't get any better than Tidewater Import Car Service.

5
★★★★★

We have been taking our Hondas to Rob since the early 80's. Since Tidewater Imports only services Honda products, I will only purchase a Honda so I can be assured to have an excellent mechanic. They really don't get any better than Tidewater Import Car Service.

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I've been using Tidewater Import for 30 years. I will not buy any other car than a Honda due to their wonderful service. They are honest, give excellent service, and know what they're doing.

5
★★★★★

I've been using Tidewater Import for 30 years. I will not buy any other car than a Honda due to their wonderful service. They are honest, give excellent service, and know what they're doing.

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these guys are stuck on them selfs price arew to high are to get to and are rude.i will never go back.

1
★★★☆☆

these guys are stuck on them selfs price arew to high are to get to and are rude.i will never go back.

Pros: there know hondas

Cons: manager is rude

.

Very professional and honest. Each job is priced within reason without crimping the wallet. Stays on schedule for appointment/repairs while honoring walk-ins jobs. Owners very involved with customer and uphold their motto of "Customer First."

PROS: Staff show lots of integrity and honesty.
CONS: absolutely none

5
★★★★★

Very professional and honest. Each job is priced within reason without crimping the wallet. Stays on schedule for appointment/repairs while honoring walk-ins jobs. Owners very involved with customer and uphold their motto of "Customer First."

PROS: Staff show lots of integrity and honesty.
CONS: absolutely none

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Tidewater Import Car Service works on Hondas and Acuras. I have had my Honda since 2001 and have had excellent service. The owner sends postcards when your car needs any type of maintenance or service.

5
★★★★★

Tidewater Import Car Service works on Hondas and Acuras. I have had my Honda since 2001 and have had excellent service. The owner sends postcards when your car needs any type of maintenance or service.

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