Pohanka Lexus

★★★☆☆
  • 13909 Lee Jackson Memorial Highway

    Chantilly, VA 20151

    Map & Directions
  • 703-968-9100

About Pohanka Lexus

Categories
  • Auto Dealers
  • Auto Body Paint & Repair
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Lexus
  • Lexus
  • Lexus
  • Lexus
  • Lexus
  • Lexus
  • Automotive Repair
Hours
M-Su 5:30am-11pm (Visit http://www.pohankalexuschantilly.com/AboutUs for our sales hours)

Automotive

Automotive
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3.0 2
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Over the years, I have owned two Lexus vehicles purchased and serviced at Pohanka Lexus, plus I have purchased several other cars from various Pohanka dealerships (Subaru and Acura). I have always found them to be honest and fair to deal with - especially during the vehicle purchase process. My wife and I had a very negative experience with Lindsey Lexus and would never consider that dealership for sales or service. You can not beat the Pohanka Lexus service department hours (open until 11 p.m. every day of the year with no appointment necessary) and the customer lounge offers something for everyone if you choose to wait (food, ice cream, big screen TV's, computers, massage chairs, etc.). They are very service oriented and always follow up on your overall experience. I think the one time we had to use the loaner, the cost was minimal.

5
★★★★★

Over the years, I have owned two Lexus vehicles purchased and serviced at Pohanka Lexus, plus I have purchased several other cars from various Pohanka dealerships (Subaru and Acura). I have always found them to be honest and fair to deal with - especially during the vehicle purchase process. My wife and I had a very negative experience with Lindsey Lexus and would never consider that dealership for sales or service. You can not beat the Pohanka Lexus service department hours (open until 11 p.m. every day of the year with no appointment necessary) and the customer lounge offers something for everyone if you choose to wait (food, ice cream, big screen TV's, computers, massage chairs, etc.). They are very service oriented and always follow up on your overall experience. I think the one time we had to use the loaner, the cost was minimal.

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We took our car here for servicing and they told us that the tires need to be changed and the AC needs servicing. It has been 2 years and AC is fine still. We also did not change tires and the inspection passed fine! They just want your money and they are way overpriced. They also charge for the loaner car unlike Honda.

1
★☆☆☆☆

We took our car here for servicing and they told us that the tires need to be changed and the AC needs servicing. It has been 2 years and AC is fine still. We also did not change tires and the inspection passed fine! They just want your money and they are way overpriced. They also charge for the loaner car unlike Honda.

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More about Pohanka Lexus

Pohanka Lexus of Chantilly has been the premier Lexus dealer for the Washington DC area since 1992. Located in Fairfax County, Pohanka Lexus maintains Northern Virginia Lexus metropolitan area's largest inventory of both new and certified pre-owned Lexus cars and SUVs.

 

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