Universal Ford

★★★★★
  • 10751 W Broad St

    Glen Allen, VA 23060

    Map & Directions
  • 804-273-1593

About Universal Ford

Hours
Monday-Friday 8:30 am- 8:00 pm, Sat 8:30 am - 6:00 pm, Sun 12:00pm - 5:00pm

Automotive

Automotive
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5 59
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The whole experience went really well. Everything was smoothe and easy. Thanks!

5
★★★★★

The whole experience went really well. Everything was smoothe and easy. Thanks!

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The whole experience went really well. Everything was smoothe and easy. Thanks!\r

3
★★★★★

The whole experience went really well. Everything was smoothe and easy. Thanks!\r

.

Sales staff was helpful and cheerful. It was a pleasure to work with.

5
★★★★★

Sales staff was helpful and cheerful. It was a pleasure to work with.

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.

Sales staff was helpful and cheerful. It was a pleasure to work with.\r

3
★★★★★

Sales staff was helpful and cheerful. It was a pleasure to work with.\r

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A very nice experience buying the car! Jon Carlos was awesome!

5
★★★★★

A very nice experience buying the car! Jon Carlos was awesome!

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A very nice experience buying the car! Jon Carlos was awesome!\r
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3
★★★★★

A very nice experience buying the car! Jon Carlos was awesome!\r
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Great customer service, willing to work with you and go that extra mile- If I need another car, I will come back:) Keith was great.

5
★★★★★

Great customer service, willing to work with you and go that extra mile- If I need another car, I will come back:) Keith was great.

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Great customer service, willing to work with you and go that extra mile- If I need another car, I will come back:) Keith was great.\r

3
★★★★★

Great customer service, willing to work with you and go that extra mile- If I need another car, I will come back:) Keith was great.\r

.

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.

5
★★★★★

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.

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.

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.\r

3
★★★★★

Great service=) !!! Keith did a wonderful job helping me out of a bad situation.\r

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Will ,Marvin and Chris and the money lady are all friendly & helpful.

5
★★★★★

Will ,Marvin and Chris and the money lady are all friendly & helpful.

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Will ,Marvin and Chris and the money lady are all friendly & helpful.\r
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3
★★★★★

Will ,Marvin and Chris and the money lady are all friendly & helpful.\r
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Attendants were very professional yet personable. Keith Harrison was a joy and kept me company.

5
★★★★★

Attendants were very professional yet personable. Keith Harrison was a joy and kept me company.

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.

Attendants were very professional yet personable. Keith Harrison was a joy and kept me company.\r

3
★★★★★

Attendants were very professional yet personable. Keith Harrison was a joy and kept me company.\r

.

Marvin was very helpful & extremely friendly! :)

5
★★★★★

Marvin was very helpful & extremely friendly! :)

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.

Marvin was very helpful & extremely friendly! :)\r

3
★★★★★

Marvin was very helpful & extremely friendly! :)\r

.

Prompt, courteous service. Made our delay back to Oklahoma as pleasant as possible. Glad we found Universal Ford, thanks for the coffee:)

5
★★★★★

Prompt, courteous service. Made our delay back to Oklahoma as pleasant as possible. Glad we found Universal Ford, thanks for the coffee:)

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Your Mr. Hopkins was cheerful and helpful at all times.\r

3
★★★★★

Your Mr. Hopkins was cheerful and helpful at all times.\r

.

Prompt, courteous service. Made our delay back to Oklahoma as pleasant as possible. Glad we found Universal Ford, thanks for the coffee:)\r

3
★★★★★

Prompt, courteous service. Made our delay back to Oklahoma as pleasant as possible. Glad we found Universal Ford, thanks for the coffee:)\r

.

Your Mr. Hopkins was cheerful and helpful at all times.

5
★★★★★

Your Mr. Hopkins was cheerful and helpful at all times.

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.

Keith has great personality- happy person, knowledgeable & very helpful. Not pushy: but does his job very well. Will be back to see Keith for a sale.

5
★★★★★

Keith has great personality- happy person, knowledgeable & very helpful. Not pushy: but does his job very well. Will be back to see Keith for a sale.

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.

I always enjoy my time at Universal, I do tell people about your service and place of business to buy a new/used car.

5
★★★★★

I always enjoy my time at Universal, I do tell people about your service and place of business to buy a new/used car.

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.

I always enjoy my time at Universal, I do tell people about your service and place of business to buy a new/used car.\r

3
★★★★★

I always enjoy my time at Universal, I do tell people about your service and place of business to buy a new/used car.\r

.

Greg was extremely informative on questions I asked concerning my purchase vehicle. He was also extremely helpful in getting us the best price for our purchase. Thank you very much Greg!

5
★★★★★

Greg was extremely informative on questions I asked concerning my purchase vehicle. He was also extremely helpful in getting us the best price for our purchase. Thank you very much Greg!

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.

Greg was extremely informative on questions I asked concerning my purchase vehicle. He was also extremely helpful in getting us the best price for our purchase. Thank you very much Greg!\r

3
★★★★★

Greg was extremely informative on questions I asked concerning my purchase vehicle. He was also extremely helpful in getting us the best price for our purchase. Thank you very much Greg!\r

.

Thank you for great customer service.

5
★★★★★

Thank you for great customer service.

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.

Thank you for great customer service.\r

3
★★★★★

Thank you for great customer service.\r

.

Very informative, Will consider our next purchase form here. Thanks!

5
★★★★★

Very informative, Will consider our next purchase form here. Thanks!

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.

Very informative, Will consider our next purchase form here. Thanks!\r

3
★★★★★

Very informative, Will consider our next purchase form here. Thanks!\r

.

Greg was very patient and treated us well, we appreciate his help.

5
★★★★★

Greg was very patient and treated us well, we appreciate his help.

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.

Greg was very patient and treated us well, we appreciate his help.\r

3
★★★★★

Greg was very patient and treated us well, we appreciate his help.\r

.

Keith Harrison was courteous & did a good job of explaining the process. He was helpful in getting the deal I wanted & even switched cars at my request without issue. I would highly recommend him as a sales rep-\r

3
★★★★★

Keith Harrison was courteous & did a good job of explaining the process. He was helpful in getting the deal I wanted & even switched cars at my request without issue. I would highly recommend him as a sales rep-\r

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I feel comfortable with dealing with the service dept. here at Universal Ford- Very courteous. We have been loyal customers to Ford through 1950's + down the line-

5
★★★★★

I feel comfortable with dealing with the service dept. here at Universal Ford- Very courteous. We have been loyal customers to Ford through 1950's + down the line-

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.

I feel comfortable with dealing with the service dept. here at Universal Ford- Very courteous. We have been loyal customers to Ford through 1950's + down the line-\r

3
★★★★★

I feel comfortable with dealing with the service dept. here at Universal Ford- Very courteous. We have been loyal customers to Ford through 1950's + down the line-\r

.

Great service!! JonCarlos was a great sales person. Definitely will recommend.

5
★★★★★

Great service!! JonCarlos was a great sales person. Definitely will recommend.

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.

The sales team was honest and knowledgeable without being pushy.

5
★★★★★

The sales team was honest and knowledgeable without being pushy.

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.

Great service!! JonCarlos was a great sales person. Definitely will recommend.\r

3
★★★★★

Great service!! JonCarlos was a great sales person. Definitely will recommend.\r

.

The sales team was honest and knowledgeable without being pushy.\r

3
★★★★★

The sales team was honest and knowledgeable without being pushy.\r

.

Just a quick note to say how much I appreciate Kathy's help. She's friendly and knowledgeable about your products. We bought a living room set a year ago from her and it was a positive experience - then last night we added an ottoman to that set and were able to have Kathy again. Reminded me about how much she helped and didn't pressure us last time. Not too many people are willing to take the time to compliment, only to complain, so I wanted to say she's a great sales rep! Thanks Kathy!

5
★★★★★

Just a quick note to say how much I appreciate Kathy's help. She's friendly and knowledgeable about your products. We bought a living room set a year ago from her and it was a positive experience - then last night we added an ottoman to that set and were able to have Kathy again. Reminded me about how much she helped and didn't pressure us last time. Not too many people are willing to take the time to compliment, only to complain, so I wanted to say she's a great sales rep! Thanks Kathy!

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Will did an exceptional job taking care of me.

5
★★★★★

Will did an exceptional job taking care of me.

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.

Good services so far, will definitely be a repeat buyer.

5
★★★★★

Good services so far, will definitely be a repeat buyer.

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.

My visit to Universal Ford was extremely pleasant and enjoyable. The salesman were outstanding as well as the owner himself. My aunt and I were treated with the utmost respect. We were treated royally. I have been a customer at Universal Ford for years. I purchased 3 cars with this dealership. Service has always been given with a smile- very conscientious workers.

5
★★★★★

My visit to Universal Ford was extremely pleasant and enjoyable. The salesman were outstanding as well as the owner himself. My aunt and I were treated with the utmost respect. We were treated royally. I have been a customer at Universal Ford for years. I purchased 3 cars with this dealership. Service has always been given with a smile- very conscientious workers.

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.

Salesman was very polite, he was not pushy. Very informative, very precise. I will recommend to everyone.

5
★★★★★

Salesman was very polite, he was not pushy. Very informative, very precise. I will recommend to everyone.

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.

Very polite & flexible with us. Thank you!

5
★★★★★

Very polite & flexible with us. Thank you!

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.

Very nice of Manny to teach my son how to drive a stick. Very nice car thanks!

5
★★★★★

Very nice of Manny to teach my son how to drive a stick. Very nice car thanks!

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.

Awesome sales experience. Will is the best, he always takes good care of me. Provided great customer service!

5
★★★★★

Awesome sales experience. Will is the best, he always takes good care of me. Provided great customer service!

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.

From the time I made the first phone call to the times the reception said hello- it has been a most enjoyable- rewarding, very friendly engagement. Meeting Keith, talking to Geneva- the gm, and other members @ Universal Ford. I saw that your customer service/ customer satisfaction has well earned 5 stars. Thank you all for caring about the service that you provide. It is my belied that it has made Universal Ford what it is :)

5
★★★★★

From the time I made the first phone call to the times the reception said hello- it has been a most enjoyable- rewarding, very friendly engagement. Meeting Keith, talking to Geneva- the gm, and other members @ Universal Ford. I saw that your customer service/ customer satisfaction has well earned 5 stars. Thank you all for caring about the service that you provide. It is my belied that it has made Universal Ford what it is :)

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.

I was very happy with the service here. I will buy my next car or truck, keep up the good work.

5
★★★★★

I was very happy with the service here. I will buy my next car or truck, keep up the good work.

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.

Very professional & easy to work with- Would highly recommend!

5
★★★★★

Very professional & easy to work with- Would highly recommend!

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Ben is the first real no pressure salesman that I have met. Very efficient

5
★★★★★

Ben is the first real no pressure salesman that I have met. Very efficient

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More about Universal Ford

We are Richmond Virginia's "Original Ford" Dealership! We have built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too.

 

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