Jefferson Cleaners

★★☆☆☆

Personal Services

Personal Services
More choices in Newport News:
Resultset_next

Cho's Cleaners-Launderers

5005 Victory Blvd Ste 5 Yorktown, AR

Resultset_next

Cho's Cleaners-Launderers

11710 Jefferson Ave # C Newport News, VA

2.0 2
Hi! Sign in to let us know how Jefferson Cleaners was?
Write a Review
.

I had my wedding dress altered. When I picked up my dress, the sleeves were so tight I could not lift my arms, I brought the dress back immediately. I was flying to Boston that Wednesday to get married. This was Saturday, and the cleaners were going to be closed until Thursday. I asked the man behind the counter if he was going to be able to fix the dress and have it to me by Tuesday. His exact words were "Oh yes we fix today, I call you, we meet." Well, Sunday no call, Monday no call, Tuesday no call, Wednesday I'm off to Boston with no dress. Thursday my neighbor goes to pick up my dress, the man hasn't even fixed it. I talk to him on the phone and he tells me I have no reason to be upset. He did fix the dress that morning, but did not offer to pay to have dress shipped to me, nor did he offer any apology or refund. He did put it in a small box, much to small for the dress. My neighbor fedex the dress to me I received it on Friday afternoon.(Saturday was the wedding) Not only was the dress terribly wrinkled, the sleeves were still to tight. I was able to wear it, of course what choice did I have, but it was unconformable anytime I had to move my arms.

1
★☆☆☆☆

I had my wedding dress altered. When I picked up my dress, the sleeves were so tight I could not lift my arms, I brought the dress back immediately. I was flying to Boston that Wednesday to get married. This was Saturday, and the cleaners were going to be closed until Thursday. I asked the man behind the counter if he was going to be able to fix the dress and have it to me by Tuesday. His exact words were "Oh yes we fix today, I call you, we meet." Well, Sunday no call, Monday no call, Tuesday no call, Wednesday I'm off to Boston with no dress. Thursday my neighbor goes to pick up my dress, the man hasn't even fixed it. I talk to him on the phone and he tells me I have no reason to be upset. He did fix the dress that morning, but did not offer to pay to have dress shipped to me, nor did he offer any apology or refund. He did put it in a small box, much to small for the dress. My neighbor fedex the dress to me I received it on Friday afternoon.(Saturday was the wedding) Not only was the dress terribly wrinkled, the sleeves were still to tight. I was able to wear it, of course what choice did I have, but it was unconformable anytime I had to move my arms.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They are good for sewing on patches (my husband is in the navy) they are quick and inexpensive. Unfortunately when he brought in his uniform to be dry cleaned it had a stain on it and they never got it out. He ended up washing it at home! So basically we paid them for nothing. Very disappointed!

3
★★★☆☆

They are good for sewing on patches (my husband is in the navy) they are quick and inexpensive. Unfortunately when he brought in his uniform to be dry cleaned it had a stain on it and they never got it out. He ended up washing it at home! So basically we paid them for nothing. Very disappointed!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Jefferson Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review