Train Station Restaurant

★☆☆☆☆
  • 2295 Harbor Rd

    Newport News, VA 23607

    Map & Directions
  • 757-247-7512

About Train Station Restaurant

Categories
Hours
Mon. CLOSED;Tue. - Thu. 11am - 2:30pm;Fri. 11am - 4pm;Sat. 4pm - 10pm;Sun. 12am - 6pm

Food

Food
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I do NOT recommend this restaurant. I made a reservation for 8:00 for a Friday night jazz show. When I arrived at 7:45 they told me I was late and that my table had been given away. I told them I was not late but in fact 15 minutes early and then they said Oh, no one wrote down the time. I explained I was sure someone did because I had to spell my name for her. Then they changed the story to say I had to be wrong because they don't make reservations atfer 7:00. I spoke to the manager and the owner Robin. They insulted my intelligence trying to tell me that no one there had confirmed my reservations and in essence calling me a liar. They made NO effort to right the wrong. The manager was very nonchalant about the whole thing. I told them how far I had driven and that I called because their flyer suggested calling to make reservations. But they still insisted I was wrong and no one there had made that reservation. I am completely disappointed and I will NEVER attempt to attend a show they sponsor again. The food is not even that good and the drinks are weak and overpriced. The place is small, crowded and hot, not to mention SLOW service! I was trying to patronize a local business instead of going across the water but this is the thanks I got. I doubt they even read these reviews but if anyone who knows them reads this one please be sure to point it out to them. They should remember me well.

0
★☆☆☆☆

I do NOT recommend this restaurant. I made a reservation for 8:00 for a Friday night jazz show. When I arrived at 7:45 they told me I was late and that my table had been given away. I told them I was not late but in fact 15 minutes early and then they said Oh, no one wrote down the time. I explained I was sure someone did because I had to spell my name for her. Then they changed the story to say I had to be wrong because they don't make reservations atfer 7:00. I spoke to the manager and the owner Robin. They insulted my intelligence trying to tell me that no one there had confirmed my reservations and in essence calling me a liar. They made NO effort to right the wrong. The manager was very nonchalant about the whole thing. I told them how far I had driven and that I called because their flyer suggested calling to make reservations. But they still insisted I was wrong and no one there had made that reservation. I am completely disappointed and I will NEVER attempt to attend a show they sponsor again. The food is not even that good and the drinks are weak and overpriced. The place is small, crowded and hot, not to mention SLOW service! I was trying to patronize a local business instead of going across the water but this is the thanks I got. I doubt they even read these reviews but if anyone who knows them reads this one please be sure to point it out to them. They should remember me well.

 

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