Ace Vacuums

★★★★☆
  • 11217 Lee Highway Corner of German Town Road & 29 Lee High way

    Fairfax, VA 22030

    Map & Directions
  • 703-273-6688

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Finance
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3.5 6
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I don't spend a lot of time thinking about vacuum cleaners -- except when they don't work! During the past six months, not one, but two of my vacuums stopped cleaning properly. Both machines were out of warranty and too expensive to simply discard in favor of new units. Fortunately, I chanced upon Ace Vacuums in Fairfax and the manager, Sumit Sanjel. He inspected my vacuums, diagnosed the problems, and carefully explained my options to repair each unit. He then successfully repaired both vacuums. As a customer, I am extremely happy with the work performed, the materials used and the price paid. And, I have absolutely no hesitation in writing to recommend Ace Vacuums as a company with which to do business should you have similar needs!

5
★★★★★

I don't spend a lot of time thinking about vacuum cleaners -- except when they don't work! During the past six months, not one, but two of my vacuums stopped cleaning properly. Both machines were out of warranty and too expensive to simply discard in favor of new units. Fortunately, I chanced upon Ace Vacuums in Fairfax and the manager, Sumit Sanjel. He inspected my vacuums, diagnosed the problems, and carefully explained my options to repair each unit. He then successfully repaired both vacuums. As a customer, I am extremely happy with the work performed, the materials used and the price paid. And, I have absolutely no hesitation in writing to recommend Ace Vacuums as a company with which to do business should you have similar needs!

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i was in this shop last month with vacuum ,which was not working and they fixed it on the way and so reasonable price and sales person is very helpful.i will go back again in this shop.

5
★★★★★

i was in this shop last month with vacuum ,which was not working and they fixed it on the way and so reasonable price and sales person is very helpful.i will go back again in this shop.

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.i like this place because sales man is very knowledgeable and about pricing they beat e bay , amazon price so i recommend this place.go once and see how they are then you never gonna go somewhere else .very good customer service

5
★★★★★

.i like this place because sales man is very knowledgeable and about pricing they beat e bay , amazon price so i recommend this place.go once and see how they are then you never gonna go somewhere else .very good customer service

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rip off. never go there. They charge $38 to change a f*** belt. They advertise $9.99 repair big ass liars. They took advantage of my wife and when I learn of the charge I tried to cancel the repair and was told no refund.

1
★☆☆☆☆

rip off. never go there. They charge $38 to change a f*** belt. They advertise $9.99 repair big ass liars. They took advantage of my wife and when I learn of the charge I tried to cancel the repair and was told no refund.

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Worst company ever! Worst customer service, and NO RETURN POLICY. Even 5 minutes after you just got ripped off. They try and blackmail you into buying a new vacuum to be able to return the bags you just bought. NEVER GO HERE!!!!!

1
★☆☆☆☆

Worst company ever! Worst customer service, and NO RETURN POLICY. Even 5 minutes after you just got ripped off. They try and blackmail you into buying a new vacuum to be able to return the bags you just bought. NEVER GO HERE!!!!!

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1 out of 1 people found this review helpful.

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This is a small chain store that sells vacuum cleaners and accessories, and provides repair services. They regularly distribute coupons in mail inserts, but the employees don't usually gladly accept the coupons. This particular store is in Fairfax off Lee Highway. The location is very easy to get in and out, and there is plenty of parking. They are also open 7 days a week and the hours are convenient. The store is neat and well organized. They even sell generic brand bags that will fit specialty brand vacuums, such as Kenmore. Their pricing seems to be somehow undisclosed. You do not see very clear signs, and the employee (or owner? manager?) will offer you certain private discounts that are not advertised any where, such as buy 2 get 1 free, or buy 1 get 1 half price. I have only bought accessories from this store (and no complaints on the prices), but I have not had any service done on my vacuum cleaner. Therefore, I cannot tell you how the quality of the service is. There has not been a reason for me not to recommend them so far.

PROS: Good selection on vacuum cleaners and accessories, frequent sales.
CONS: Unclear pricing and discounts, not accepting coupons with pleasure.

4
★★★★☆

This is a small chain store that sells vacuum cleaners and accessories, and provides repair services. They regularly distribute coupons in mail inserts, but the employees don't usually gladly accept the coupons. This particular store is in Fairfax off Lee Highway. The location is very easy to get in and out, and there is plenty of parking. They are also open 7 days a week and the hours are convenient. The store is neat and well organized. They even sell generic brand bags that will fit specialty brand vacuums, such as Kenmore. Their pricing seems to be somehow undisclosed. You do not see very clear signs, and the employee (or owner? manager?) will offer you certain private discounts that are not advertised any where, such as buy 2 get 1 free, or buy 1 get 1 half price. I have only bought accessories from this store (and no complaints on the prices), but I have not had any service done on my vacuum cleaner. Therefore, I cannot tell you how the quality of the service is. There has not been a reason for me not to recommend them so far.

PROS: Good selection on vacuum cleaners and accessories, frequent sales.
CONS: Unclear pricing and discounts, not accepting coupons with pleasure.

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0 out of 1 people found this review helpful.

More about Ace Vacuums

Vacuum Cleaner Repair Shop Vacuum Cleaner and Air Purifiers Vacuum Cleaner Sales and Service Vacuum Cleaner Store Fairfax VA Vacuum Cleaner Sales and Service Fairfax VA

 

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