Nail 2000

★★★★☆
  • 5711 Lee Hwy

    Arlington, VA 22207

    Map & Directions
  • 703-536-0113

About Nail 2000

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4.1333 15
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I have been going to Nail 2000 for years and I have never had a bad experience. In fact, I love Nail 2000 and I would never go any place else. On a regular basis, I have the callous remover used during my pedicure and I have never had the issues described in the earlier review. In fact, my feet always feel nice and soft. The salon is always clean and the staff always very friendly and professional. I think they do an excellent job and they are the best value in Arlington!

5
★★★★★

I have been going to Nail 2000 for years and I have never had a bad experience. In fact, I love Nail 2000 and I would never go any place else. On a regular basis, I have the callous remover used during my pedicure and I have never had the issues described in the earlier review. In fact, my feet always feel nice and soft. The salon is always clean and the staff always very friendly and professional. I think they do an excellent job and they are the best value in Arlington!

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It would actually be less than one star...I went there the Monday after Christmas 2010 (less than 2 weeks ago) all excited with a gift card to get a pedicure. The gentleman who was doing my pedicure put callous remover between my toes. I told him that it stung and he said that was just dead skin. After a few minutes I asked him to get it off and he put my foot back in the water and then started scrubbing. That hurt like crazy. I told him to stop and I pulled my foot back out. There was no skin left between my three smallest toes. The callous remover actually ate the skin off and my toes were raw and bleeding. When the guy saw it his first words were "I didn't do it!" I responded by saying that I didn't come in like that and that I had told him the callous remover was stinging.

No one moved and no one helped. I left and came back the next day to get the money back for the gift card as I would obviously not be using their services ever again. They said that they didn't have enough cash (quite a load of crap as it was only $50) and that I would need to come back when the manager was there.

I called a few days later and was told the manager was on vacation. They agreed to refund my money for the gift card so I headed back to the shop again. When I asked for the managers name I was told Ken. When I asked for the last name they told me that they didn't know his last name. Really?!? No one there knew the manager's last name?!?! Amazing!

Needless to say, I am now considering a lawsuit. Not only for the doctor's visit and the 3 prescriptions I had to get filled, as well as the culture I had to have done but for pain and suffering as well. Completley ruined the one week off that I had as I had to hobble around with a throbbing foot and deal with completely uncooperative people.

NEVER go there!

1
★☆☆☆☆

It would actually be less than one star...I went there the Monday after Christmas 2010 (less than 2 weeks ago) all excited with a gift card to get a pedicure. The gentleman who was doing my pedicure put callous remover between my toes. I told him that it stung and he said that was just dead skin. After a few minutes I asked him to get it off and he put my foot back in the water and then started scrubbing. That hurt like crazy. I told him to stop and I pulled my foot back out. There was no skin left between my three smallest toes. The callous remover actually ate the skin off and my toes were raw and bleeding. When the guy saw it his first words were "I didn't do it!" I responded by saying that I didn't come in like that and that I had told him the callous remover was stinging.

No one moved and no one helped. I left and came back the next day to get the money back for the gift card as I would obviously not be using their services ever again. They said that they didn't have enough cash (quite a load of crap as it was only $50) and that I would need to come back when the manager was there.

I called a few days later and was told the manager was on vacation. They agreed to refund my money for the gift card so I headed back to the shop again. When I asked for the managers name I was told Ken. When I asked for the last name they told me that they didn't know his last name. Really?!? No one there knew the manager's last name?!?! Amazing!

Needless to say, I am now considering a lawsuit. Not only for the doctor's visit and the 3 prescriptions I had to get filled, as well as the culture I had to have done but for pain and suffering as well. Completley ruined the one week off that I had as I had to hobble around with a throbbing foot and deal with completely uncooperative people.

NEVER go there!

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I have been coming to Nails 2000 for the past few months and absolutely love it. I've lived in Arlington over 6 years, and have tried many local salons in the area. I've found Nails 2000 to be clean (they provide you with your own box of tools for free that they keep there for you if you are a loyal customer), has friendly technicians, is reasonably priced - and most importantly, I never feel rushed - they have created a very relaxed atomsphere! Also, they offer you wine, water, cookies, etc. when you come in...always a bonus :o) I highly recommend Nails 2000!

5
★★★★★

I have been coming to Nails 2000 for the past few months and absolutely love it. I've lived in Arlington over 6 years, and have tried many local salons in the area. I've found Nails 2000 to be clean (they provide you with your own box of tools for free that they keep there for you if you are a loyal customer), has friendly technicians, is reasonably priced - and most importantly, I never feel rushed - they have created a very relaxed atomsphere! Also, they offer you wine, water, cookies, etc. when you come in...always a bonus :o) I highly recommend Nails 2000!

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I have been a loyal customer of Nails 2000 for years. After having my second baby 10 months ago, I finally returned to Nails 2000 to pamper myself just a little bit. I was greeted by the same friendly faces, but the salon definitely changed for the better. My VIP box was upgraded with new tools for my personal nail care and they now offer more services to include massages. They also provided a variety of snacks and refreshments. My favorite was sipping on some red wine while I got my pedicure done! It is wonderful to have a place that you can go for some relaxation while receiving perfect nails!

5
★★★★★

I have been a loyal customer of Nails 2000 for years. After having my second baby 10 months ago, I finally returned to Nails 2000 to pamper myself just a little bit. I was greeted by the same friendly faces, but the salon definitely changed for the better. My VIP box was upgraded with new tools for my personal nail care and they now offer more services to include massages. They also provided a variety of snacks and refreshments. My favorite was sipping on some red wine while I got my pedicure done! It is wonderful to have a place that you can go for some relaxation while receiving perfect nails!

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I was a customer at Nails 2000 for more than 5 years, until I found that Tiffany and the best technicians had left and opened Tiffany's a block away. The atmosphere at Nails 2000 changed and since the best technicians joined Tiffany in the new shop I have no interest in going back to Nails 2000. I'm happy that I found them, as I probably would have looked for another shop anyway. Walk a few doors down from Nails 2000 to Tiffanys - you'll be glad you did.

2
★★☆☆☆

I was a customer at Nails 2000 for more than 5 years, until I found that Tiffany and the best technicians had left and opened Tiffany's a block away. The atmosphere at Nails 2000 changed and since the best technicians joined Tiffany in the new shop I have no interest in going back to Nails 2000. I'm happy that I found them, as I probably would have looked for another shop anyway. Walk a few doors down from Nails 2000 to Tiffanys - you'll be glad you did.

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I used to go to Nails 2000, specifically because Jenny (Lee) worked there. She does a fantastic mani/ped, and has consistently given me the best eyebrow waxing (even when compared to much more expensive waxes I've gotten in salons). The two owners had a falling out over business practices so Tiffany (who also comes very highly recommended) started her own salon, Tiffany's Nails, about a block away on Lee Highway. I see that the owner of Nails 2000 blames the bad waxing experience that someone had on Tiffany - which itself seems highly suspect to me given that they had an acrimonious falling out, and I am pretty sure she did not tell Tiffany that she's made this accusation against. As such, Tiffany can't defend herslf - and I'd like to know how the owner "knows" that it was Tiffany who did it when the woman didn't identify her as such? I know that I'd seen many different people give waxes at Nails 2000, so, no, Tiffany was never the designated waxer! I think this attitude may be symptomatic of the reasons why Tiffany decided to start her own place.

Anyway, the new place is clean, lovely, and relaxing. Jenny is now there, and continues to do wonderful work. My nails are always done perfectly, and I've even gotten compliments on my eyebrows! Of course, I refer my friends there, too. They also have a very cute "princess" chair for young girls to get their nails done in - very cute, and a chance for a fun mom and me date. They have drinks available if you want something, and always something to nibble on. Great place.

5
★★★★★

I used to go to Nails 2000, specifically because Jenny (Lee) worked there. She does a fantastic mani/ped, and has consistently given me the best eyebrow waxing (even when compared to much more expensive waxes I've gotten in salons). The two owners had a falling out over business practices so Tiffany (who also comes very highly recommended) started her own salon, Tiffany's Nails, about a block away on Lee Highway. I see that the owner of Nails 2000 blames the bad waxing experience that someone had on Tiffany - which itself seems highly suspect to me given that they had an acrimonious falling out, and I am pretty sure she did not tell Tiffany that she's made this accusation against. As such, Tiffany can't defend herslf - and I'd like to know how the owner "knows" that it was Tiffany who did it when the woman didn't identify her as such? I know that I'd seen many different people give waxes at Nails 2000, so, no, Tiffany was never the designated waxer! I think this attitude may be symptomatic of the reasons why Tiffany decided to start her own place.

Anyway, the new place is clean, lovely, and relaxing. Jenny is now there, and continues to do wonderful work. My nails are always done perfectly, and I've even gotten compliments on my eyebrows! Of course, I refer my friends there, too. They also have a very cute "princess" chair for young girls to get their nails done in - very cute, and a chance for a fun mom and me date. They have drinks available if you want something, and always something to nibble on. Great place.

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Business Response:

The Truth Hello Carol. Let me start off my informing you that Tiffany voluntarily sold her share to Jenny for sole ownership of Nail 2000 and indicated she no longer wanted to be part of the nail business due to personal problems. The opening of her salon a block away from Nail 2000 is in direct violation with the non-competition agreement that would allow Nail 2000 to sue her. Unfortunately, we regarded Tiffany as a friend and former business partner that we did not ask her to sign the agreement. It is a hard lesson learned, but we continue our business with true ethics. Now to answer your inquiry. As our client mentioned in the post below, the owner performed her waxing. At the time, Jenny and Tiffany were the co-owners. You indicated that Jenny does a great job with eye-brow wax among other things. Furthermore, after the waxing service, the upset client vocally complained about Tiffanyβ??s poor service in front of the entire salon. Tiffany, along with all nail technicians were present and anyone could confirm these statements. I hope we answered your questions and feel free to contact Nails 2000 anytime!
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Pamper Yourself at a Reasonable Price!: The manicurists are highly skilled professionals who are efficient and do a fantastic job. There is always pleasing music playing and the place is impeccabley clean. They even do a back massage while your nails are drying. I am a regular customer (in my 50's) and referred my 20 something neice who loved it to. This comes highly recommended!!

5
★★★★★

Pamper Yourself at a Reasonable Price!: The manicurists are highly skilled professionals who are efficient and do a fantastic job. There is always pleasing music playing and the place is impeccabley clean. They even do a back massage while your nails are drying. I am a regular customer (in my 50's) and referred my 20 something neice who loved it to. This comes highly recommended!!

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I've been going to Nails 2000 for a few times now since I moved to the area. The prices are great for the services. I mainly go for pedi since my mani never lasts with the amount of housework I do. This past trip I also got offered a box of tools for my own use, which I love. Even though they do a great job in sanitizing the tools, I love the idea of having my personal tools.

4
★★★★☆

I've been going to Nails 2000 for a few times now since I moved to the area. The prices are great for the services. I mainly go for pedi since my mani never lasts with the amount of housework I do. This past trip I also got offered a box of tools for my own use, which I love. Even though they do a great job in sanitizing the tools, I love the idea of having my personal tools.

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nails 2000 is a great place! i have been going here for about 5-6 years great service the Mani's and pedicures are amazing! i have been going to Tiffany. she is the best does a nice clean fast service. i rec. Tiffany for anybody who likes to get here nails done the right way! i have also been going to Miley she is a fine lady but does her work very messy i wouldn't rec. her but that's my op ion.

5
★★★★★

nails 2000 is a great place! i have been going here for about 5-6 years great service the Mani's and pedicures are amazing! i have been going to Tiffany. she is the best does a nice clean fast service. i rec. Tiffany for anybody who likes to get here nails done the right way! i have also been going to Miley she is a fine lady but does her work very messy i wouldn't rec. her but that's my op ion.

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I was horrified by my waxing experience. the owner or manager did the waxing. She dropped the wax cloth material on the floor and then was mad when i asked her to use a different piece. She also denied dropping it on the floor!!!! It was really weird. She also didnt wear gloves. She was very rough and kept hitting my leg against the wall. Also she waxed my bikini line and then replaced that stick in the wax. So i hope no one reading this just had their lip or eyebrows waxed. i desperately wanted to call the health dept but its not worth my time....just be forewarned...also i never saw the lady wash her hands before or after...also she did a terribly messy job...and left patches of hair in a few spots...

1
★☆☆☆☆

I was horrified by my waxing experience. the owner or manager did the waxing. She dropped the wax cloth material on the floor and then was mad when i asked her to use a different piece. She also denied dropping it on the floor!!!! It was really weird. She also didnt wear gloves. She was very rough and kept hitting my leg against the wall. Also she waxed my bikini line and then replaced that stick in the wax. So i hope no one reading this just had their lip or eyebrows waxed. i desperately wanted to call the health dept but its not worth my time....just be forewarned...also i never saw the lady wash her hands before or after...also she did a terribly messy job...and left patches of hair in a few spots...

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Business Response:

Apologies! As the new sole owner of Nail 2000, I would like to apologize for your bad experiences here. The former co-owner and technician who performed the waxing, Tiffany, no longer is associated with Nail 2000. Again, I am sorry for the poor service, but with the new management, I promise to make sure all customers are satisfied before they leave the salon. Thank you for your review and we will take all comments into consideration so that Nail 2000 is the place to go for all nail and waxing services!
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I just started going to Nail 2000. I have been a customer of Lee's (Jenny's) since 2003! She used to work at Royal Nails and her name was Jenny. Now she goes by Lee because there is another Jenny already at Nails 2000. When she told me she was moving of COURSE I followed. Perfect pedis and french manicures everytime. She also does my eyebrows and I don't let anyone else touch them. All of the girls are very nice and I really don't mind them speaking their own language. What's the big deal? They did recently go through a renovation so they have new chairs/ paint/ tiles. Looks very nice. I can't speak for the services of the other girls but Lee (Jenny) is the best! At least 10 of my friends/ coworkers go to her.

5
★★★★★

I just started going to Nail 2000. I have been a customer of Lee's (Jenny's) since 2003! She used to work at Royal Nails and her name was Jenny. Now she goes by Lee because there is another Jenny already at Nails 2000. When she told me she was moving of COURSE I followed. Perfect pedis and french manicures everytime. She also does my eyebrows and I don't let anyone else touch them. All of the girls are very nice and I really don't mind them speaking their own language. What's the big deal? They did recently go through a renovation so they have new chairs/ paint/ tiles. Looks very nice. I can't speak for the services of the other girls but Lee (Jenny) is the best! At least 10 of my friends/ coworkers go to her.

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I'm new to Nail 2000 and I'm here to stay! The manicure, spa pedicure were soothing and well done. The waxing was quick and professional. The prices are inexpensive relative to the quality of the salon and service. The salon was renovated in Jan. 2008 (including new spa chairs, paint, tiles, etc.) I found the staff courteous, personable and friendly. I was particularly impressed by the dedication to cleanliness and sanitation--each regular client has his/her own box! My nail stylist spoke English as did the others who stopped by to chat. I did not experience stylists laughing or speaking Vietnamese in an extended way to each other although I have in other salons. Nail 2000 is the perfect place to relax and be pampered!

5
★★★★★

I'm new to Nail 2000 and I'm here to stay! The manicure, spa pedicure were soothing and well done. The waxing was quick and professional. The prices are inexpensive relative to the quality of the salon and service. The salon was renovated in Jan. 2008 (including new spa chairs, paint, tiles, etc.) I found the staff courteous, personable and friendly. I was particularly impressed by the dedication to cleanliness and sanitation--each regular client has his/her own box! My nail stylist spoke English as did the others who stopped by to chat. I did not experience stylists laughing or speaking Vietnamese in an extended way to each other although I have in other salons. Nail 2000 is the perfect place to relax and be pampered!

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0 out of 1 people found this review helpful.

.

I have been going there for years. It is a clean facility but they need to change their pedicure chairs now. It is very rude for the clients that ALL the time, the girls are speaking Vietnamise and laughing while helping customers. It is ok to laugh but not when you are speaking a different language in front of customers. Sometimes, some of the girls do not have their uniform clean. As for the rest, the service is good and very affordable.

4
★★★★☆

I have been going there for years. It is a clean facility but they need to change their pedicure chairs now. It is very rude for the clients that ALL the time, the girls are speaking Vietnamise and laughing while helping customers. It is ok to laugh but not when you are speaking a different language in front of customers. Sometimes, some of the girls do not have their uniform clean. As for the rest, the service is good and very affordable.

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0 out of 1 people found this review helpful.

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Clean facility, helpful staff and the spa pedicure is to die for. It is especially nice after a hard day at the office or on your feet all day with the children.

5
★★★★★

Clean facility, helpful staff and the spa pedicure is to die for. It is especially nice after a hard day at the office or on your feet all day with the children.

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0 out of 1 people found this review helpful.

.

This nail salon delivers excellent service for the money. I mainly use them for pedicures because they have very comfortable massage chairs and very clean whirlpool tubs. They staff is very kind. I have used several of the ladies and they are all great. I don't have a favorite. They also do a nice job with eyebrow waxing.

5
★★★★★

This nail salon delivers excellent service for the money. I mainly use them for pedicures because they have very comfortable massage chairs and very clean whirlpool tubs. They staff is very kind. I have used several of the ladies and they are all great. I don't have a favorite. They also do a nice job with eyebrow waxing.

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0 out of 1 people found this review helpful.

More about Nail 2000

Nails 2000 is a one-stop salon that provides affordable luxury nail care for all individual needs in a friendly atmosphere. Services include manicures, pedicures, specialized nail care, and full body waxing for men and women; and a variety of therapeutic

 

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