Kenny's Auto & Quality Muffler

★★★☆☆
  • 9984 Three Notch Rd

    Troy, VA 22974

    Map & Directions
  • 434-589-5222

Automotive

Automotive
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While Kenny seems to be a nice enough guy he does not keep a handle on his employees work. I spent almost 2k only to get my truck back in worse running condition. They kept it a additional 2 weeks and said they could not find the problem. I left only to turn around four miles later and take it back. Then I asked about the gas smell. They said it was from the work done and would go away. Well it got so bad I had to pull over and call someone else to look at it. Turns out they did not put the bolt back in the fuel rail and gas was being sprayed on top of the motor as I was driving. I am so lucky it did not catch fire! Then the guy who fixed it showed me the air filter they left in it. This had to be taken off for the work to be completed and they put it back. It was so gummed up and dirty you couldn't see light through it. If they can't do a simple thing like a air filter or even call to ask about replacement I don't want them working on my major components. I am the forth victim in my family to have these type of issues. I am not sorry to say we will never come back.

1
★☆☆☆☆

While Kenny seems to be a nice enough guy he does not keep a handle on his employees work. I spent almost 2k only to get my truck back in worse running condition. They kept it a additional 2 weeks and said they could not find the problem. I left only to turn around four miles later and take it back. Then I asked about the gas smell. They said it was from the work done and would go away. Well it got so bad I had to pull over and call someone else to look at it. Turns out they did not put the bolt back in the fuel rail and gas was being sprayed on top of the motor as I was driving. I am so lucky it did not catch fire! Then the guy who fixed it showed me the air filter they left in it. This had to be taken off for the work to be completed and they put it back. It was so gummed up and dirty you couldn't see light through it. If they can't do a simple thing like a air filter or even call to ask about replacement I don't want them working on my major components. I am the forth victim in my family to have these type of issues. I am not sorry to say we will never come back.

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well origanally I flammed them but i couldnt figure out how to delete this post so I am now typing this to edit my post lets hope this is 100 characters hahahah

4
★★★★☆

well origanally I flammed them but i couldnt figure out how to delete this post so I am now typing this to edit my post lets hope this is 100 characters hahahah

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The only place I trust to work on my vehicles. I have been going to Kenny's for several years and have never left, feeling I had been gouged. The difference in Kenny's and other shops, is the greed factor is just not there.

5
★★★★★

The only place I trust to work on my vehicles. I have been going to Kenny's for several years and have never left, feeling I had been gouged. The difference in Kenny's and other shops, is the greed factor is just not there.

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We took our Bronco there for some welding on the exhaust. They were quick, super nice, and VERY well priced! I got a price from another "Name Brand" shop and Kenny's was literally over $100 less, and did an awesome Job! The other person reviewing here, just seems to be in a cranky mood!

5
★★★★★

We took our Bronco there for some welding on the exhaust. They were quick, super nice, and VERY well priced! I got a price from another "Name Brand" shop and Kenny's was literally over $100 less, and did an awesome Job! The other person reviewing here, just seems to be in a cranky mood!

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I took my vehicle to Kenny's after having air conditioning issues. They were suppsed to fix it but they didn't. They told me it was fixed but I quickly found that to be a lie.

This happened SEVERAL times. To make matters even worse, whenever I would bring it there for them to try yet AGAIN to fix it, something else conveniently stopped working.

While I cant prove that they were tampering with things on my car in order to try and get more money from me, I do know that it never happened again after I stopped bringing my car there.

The only thing they are good for is an oil chance (which they do fairly quicklk) but it's not wirth the long drive out there.

It's hard to find honest mechanics and the people at Kenny's are just more dishonest men with tools.

PROS:
CONS: everything!

1
★☆☆☆☆

I took my vehicle to Kenny's after having air conditioning issues. They were suppsed to fix it but they didn't. They told me it was fixed but I quickly found that to be a lie.

This happened SEVERAL times. To make matters even worse, whenever I would bring it there for them to try yet AGAIN to fix it, something else conveniently stopped working.

While I cant prove that they were tampering with things on my car in order to try and get more money from me, I do know that it never happened again after I stopped bringing my car there.

The only thing they are good for is an oil chance (which they do fairly quicklk) but it's not wirth the long drive out there.

It's hard to find honest mechanics and the people at Kenny's are just more dishonest men with tools.

PROS:
CONS: everything!

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