Stream Valley Veterinary Hosp

Uncaring and cruel. My dog was dropped off in the morning for grooming; said they would call when ready for pickup. Never called. I finally called around 4pm, about 7 hrs later. Turns out even though we were the THIRD to arrive that day, other people who came and dropped off their dogs for grooming were allowed to "cut in line." My dog was left in a small crate alone, unattended, no water, no walk. The staff was 100% UNapologetic. Dog is now stressed, clearly had very full bladder. Unacceptable. Will NEVER go there again.

Posted 09/22/09 | Report Abuse

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We have been taking our two cats for over 8 years. One of our cats has asthma (I know...believe it or not) and they have really helped us work through a plan to help with her issues. She is much better and having far less attacks. Thanks to the doctors at Stream Valley!

Posted 06/08/09 | Report Abuse

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We have brought our dogs, Butch and Sara, to this facility on 3 separate occasions. At first, they seem great. The first time, Dr. Corey (the owner) made our Sara all better when she had an infection. She listened to what we had to say and took it to heart and the vet bill was reasonable. So, naturally, we felt comfortable in bringing Sara back when she started to limp. Sara is a Rottweiler, so they muzzled her. (even though Butch is twice her size and twice the attitude and he has NEVER been muzzled by any vet) The muzzle was so tight, my dog could not even get her tongue out of her mouth. But that is not the part that upset me. Dr. Dougher had Sara so scared that she pottied on the floor 3 times and would not stop shaking. They refused to do an xray, even though we specifically asked several times. She said Sara was "too tense" and she could not do an exam to see what was wrong with her leg and that she would have to sedate her to do an xray on a follow up visit. Of course Sara was tense, she WAS scared. Instead they claimed that she thought Sara had lyme disease and/or heartworms and insisted on blood work. (for an extra $59) My dogs take Frontline and Interceptor monthly and had just got the Lyme vaccination back in July. Chances are that this was the problem was slim to none but the vet refused to consider any other diagnosis without the blood test. Obviously, the blood test came back negative. Dr. Dougher's suggestion was to keep Sara locked up in her crate for a week to rest and only to take her out on a leash to go to the bathroom. ???? Needless to say we were extremely upset about this visit. I called back the next day to talk to Dr. Corey (the owner) about the visit with Dr. Dougher. The woman answering the phone was awfully rude. I did not get much accomplished with that phone call except to just get even more upset. My husband called back later that day and left a message for Dr. Corey. She returned his call later that night and her comment was that my dog should never have been seen by Dr. Dougher (big dogs is not her specialty) and that they would give Sara some aspirin if we come back and pick it up. Dr. Corey also stated that Dr. Dougher "meant to say" that Sara should be limited to short leash walks and not to let her run around outside playing with Butch. As of now, I have already paid a $171 vet bill and we still have a dog that is limping with no diagnosis.

8/29/08
When picking up the "aspirin", Dr. Corey actually gave Sara an anti-inflammatory drug, Metacam. It added an additional $56 to the vet bill but maybe this will help her. I still have no diagnosis and it is too soon to tell if this medicine will help.

Posted 08/26/08 | Report Abuse

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Stream Valley is beyond compare. The care and attention they give to my animals is better than the care I have received from my own human doctors. We moved to Middleburg 4 years ago and I gladly pack up my 8 animals and drive more than 40 minutes to Stream Valley because they really care about my pets. My dog got violently ill during the construction of our home and I took her to Dr. Mary and she and her staff didn't leave her side until she was in stable condition. She even was going to take her home if she didn't see an improvement. After she was released from their care, they called everyday the first week to see if she was OK. I can't say enough good things about this practice.

Posted 04/30/07 | Report Abuse

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I love the vets at Stream Valley, the staff is very friendly and helpful. They treat my dog very well. The thing I don't like is that they are more expensive than a lot of vets in this area. For instance, even when bringing my dog in to get an optional Lyme Disease prevention shot this summer, they insisted on doing what they called a "brief exam" to make sure everything was okay. However, he had already been there three weeks prior and everything was fine--he's only 16 months old. I feel they are a great place, but try to take your money at every chance.

Posted 11/18/05 | Report Abuse

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