Kip Killmon Ford

★★★★☆
  • 201 E Main St 443

    Louisa, VA 23093

    Map & Directions
  • 540-967-1350

Automotive

Automotive
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For 7 years I suffered through as many staffing changes in the SERVICE Department. As each, in turn, demonstrated INCOMPETENCE and were replaced, I was promised things would improve. But they only GOT WORSE.

Yesterday, after being dealt

3
★★★★★

For 7 years I suffered through as many staffing changes in the SERVICE Department. As each, in turn, demonstrated INCOMPETENCE and were replaced, I was promised things would improve. But they only GOT WORSE.

Yesterday, after being dealt

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We run a local business in the area and Kip Killmon has taken care of us for many years. I bought my truck in highschool from Sonny and it has been running smooth ever sense with regular oil changes and inspections from Kip Killmon. Sonny

3
★★★★★

We run a local business in the area and Kip Killmon has taken care of us for many years. I bought my truck in highschool from Sonny and it has been running smooth ever sense with regular oil changes and inspections from Kip Killmon. Sonny

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Do not trust this dealership! We drove down from NY to buy a car from them. We purchased the car in cash (for more than it was worth because we were down there to get a car without rust) and the day after we bought it the check engine light came on. We took it back to the shop and they didn't even want to scan it in the computer. The sales manager Matt Seidlarczyk was extremely rude and dismissive and said it would clear itself on it's own. After we finally got them to scan for the code it was for a misfire in the first cylinder. We agreed that it would be acceptable to fix it in NY and mail him the bill. We brought the car home and had it serviced. It was in the shop for diagnostics for 3 weeks. After we found out it was the gasket on the first cylinder we called Matt to ask him for at least partial reimbursement and he said it was past the warranty agreement AND HE HUNG UP ON US!!!!! So unprofessional. Never ever trust this dealership.

0
★☆☆☆☆

Do not trust this dealership! We drove down from NY to buy a car from them. We purchased the car in cash (for more than it was worth because we were down there to get a car without rust) and the day after we bought it the check engine light came on. We took it back to the shop and they didn't even want to scan it in the computer. The sales manager Matt Seidlarczyk was extremely rude and dismissive and said it would clear itself on it's own. After we finally got them to scan for the code it was for a misfire in the first cylinder. We agreed that it would be acceptable to fix it in NY and mail him the bill. We brought the car home and had it serviced. It was in the shop for diagnostics for 3 weeks. After we found out it was the gasket on the first cylinder we called Matt to ask him for at least partial reimbursement and he said it was past the warranty agreement AND HE HUNG UP ON US!!!!! So unprofessional. Never ever trust this dealership.

Pros: Salesman: Sonny

Cons: Sales Manager: Matt Seidlarczyk

 

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