Thompson's - Westwood Florist

★★☆☆☆
  • 1905 Plank Rd

    Fredericksburg, VA 22401

    Map & Directions
  • 540-371-0743

About Thompson's - Westwood Florist

Categories
  • Florists
Details
  • Wedding Supplies
Hours
M-F 8am-6pm, Sa 9am-4pm, Su 10am-2pm
Special Offer
Call Today
Emails
  • penny@mccarthygroupflorists.com
Phones
  • Fax (540-785-9160)
Year Established
  • 1944
Keywords
  • Flowers
  • Floral
  • Wedding Flowers
  • Sympathy Flowers
Products
  • Fresh Flowers
  • Plants
  • Gift Baskets
  • Greeting cards
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

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Had a Tropical Arrangement sent to me after surgery. Bird of Paradise were specifically ordered. Received an arrangement w/2 birds (one already dying), 2 ginger (already turning brown on the edges), 3 liatrus, several dendrobium orchids, over abundance of filler greens. Called the store to comment on the state of the tropicals and was basically told they couldn't help me. They were busy the day of the order and that they didn't have any Birds when they took the order and had to buy the elsewhere. Offered me a store Credit for $4.00. Better off ordering from ProFlowers.com, Calyx & Carolla or 1-800 -FLOWERS than using this florist.

1
★☆☆☆☆

Had a Tropical Arrangement sent to me after surgery. Bird of Paradise were specifically ordered. Received an arrangement w/2 birds (one already dying), 2 ginger (already turning brown on the edges), 3 liatrus, several dendrobium orchids, over abundance of filler greens. Called the store to comment on the state of the tropicals and was basically told they couldn't help me. They were busy the day of the order and that they didn't have any Birds when they took the order and had to buy the elsewhere. Offered me a store Credit for $4.00. Better off ordering from ProFlowers.com, Calyx & Carolla or 1-800 -FLOWERS than using this florist.

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The manager ~ Tammy was rude to me on the phone. The president of the company is even worse! He's very unprofessional, immature, rude and short tempered. I will never do business with them again, and I do not recommend this florist.

3
★★★★★

The manager ~ Tammy was rude to me on the phone. The president of the company is even worse! He's very unprofessional, immature, rude and short tempered. I will never do business with them again, and I do not recommend this florist.

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I've ordered from Heavan Scent/Westwood about six times now. Every single time the flowers have wilted within days. Flowers from Giant last much, much longer (two weeks with care) and it shouldn't be that way. I'm still looking for a good florist who delivers in Fredericksburg. I won't use Westwood again.

I have to say, they do have great customer service. When I've complained about the flowers wilting, they've replaced the arrangements free of charge. The only problem is, the replacements wilt within a couple of days too.

1
★☆☆☆☆

I've ordered from Heavan Scent/Westwood about six times now. Every single time the flowers have wilted within days. Flowers from Giant last much, much longer (two weeks with care) and it shouldn't be that way. I'm still looking for a good florist who delivers in Fredericksburg. I won't use Westwood again.

I have to say, they do have great customer service. When I've complained about the flowers wilting, they've replaced the arrangements free of charge. The only problem is, the replacements wilt within a couple of days too.

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I ordered displays for an event and was very disappointed. They were very overpriced. They charged $50 for a bunch of poms, carnations and a few sweetheart roses. The customer service was good and the delivery was free but the flowers themselves were very over priced. If you don't care what your display looks like but want to deal with nice people, this is your place.

2
★★☆☆☆

I ordered displays for an event and was very disappointed. They were very overpriced. They charged $50 for a bunch of poms, carnations and a few sweetheart roses. The customer service was good and the delivery was free but the flowers themselves were very over priced. If you don't care what your display looks like but want to deal with nice people, this is your place.

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This terrible company had the correct address, but couldn't seem to find the home my mother has lived in for 8 years. They said they called, but they didn't leave a message telling anyone what happened. After two days with no flowers or phone call from this terrible company, I called to complain, and they refused to refund me my money. The best they could do is offer store credit or a flower upgrade delivered 3 days after mothers day. I hope they go out of business before they ruin mothers day for anyone else.

1
★☆☆☆☆

This terrible company had the correct address, but couldn't seem to find the home my mother has lived in for 8 years. They said they called, but they didn't leave a message telling anyone what happened. After two days with no flowers or phone call from this terrible company, I called to complain, and they refused to refund me my money. The best they could do is offer store credit or a flower upgrade delivered 3 days after mothers day. I hope they go out of business before they ruin mothers day for anyone else.

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Westwood has a great selection of cash and carry, at reasonable prices. Particularly on their roses - 3 dozen for $16 or so. However, with bulk roses know that you will get a little over 2 dozen good blooms out of the 3. I always find a handful of bruised buds. Flowers seemed to last a decent length of time, as well. I plan to use Westwood again.

3
★★★☆☆

Westwood has a great selection of cash and carry, at reasonable prices. Particularly on their roses - 3 dozen for $16 or so. However, with bulk roses know that you will get a little over 2 dozen good blooms out of the 3. I always find a handful of bruised buds. Flowers seemed to last a decent length of time, as well. I plan to use Westwood again.

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Message from Thompson's - Westwood Florist

Thompson's - Westwood Florist proudly serves Fredericksburg and surround areas. We're family owned and operated, and committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Thompson's - Westwood Florist be your first choice for flowers.

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