Montano's International Rstrnt

★★★☆☆
  • 3733 Franklin Rd SW

    Roanoke, VA 24014

    Map & Directions
  • 540-344-8960

3.0667 15
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I travel to Roanoke a lot and everytime I go through I stop there to eat. It's a tradition! I have always had great Service even when they are very busy. The owner is ALWAYS present and attentive to his customers. The Food is phenominal! The Bar is great. Being someone that travels in the USA and abroad a lot, I rank this family restaurant one of the best. I stopped in the other night, met Marty the owner, very impressed with his dedication and the whole vibe of the restaurant. I never thought I would find a place like this in Roanoke and not to mention a strip mall! GREAT JOB!

2
★★★★★

I travel to Roanoke a lot and everytime I go through I stop there to eat. It's a tradition! I have always had great Service even when they are very busy. The owner is ALWAYS present and attentive to his customers. The Food is phenominal! The Bar is great. Being someone that travels in the USA and abroad a lot, I rank this family restaurant one of the best. I stopped in the other night, met Marty the owner, very impressed with his dedication and the whole vibe of the restaurant. I never thought I would find a place like this in Roanoke and not to mention a strip mall! GREAT JOB!

Pros: Extensive Menu

Cons: None

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We went there to celebrate the new year with several friends starting 7pm, after 2 hours we were asked to leave to free up the tables for more guests. Excuse me?

The newspaper ad said the reservation were for 7pm to midnight and the "owner" couldn't explain where this he pulled out this 2 hour time limit from.

Never mind that hats and party favors were also advertised in the paper. They were however nowhere to be seen.

We will never set foot in this place again and will make sure to always recommend against it. Thanks for ruining what was supposed to be a great night.

We will also file a BBB complaint for false advertising.

1
★☆☆☆☆

We went there to celebrate the new year with several friends starting 7pm, after 2 hours we were asked to leave to free up the tables for more guests. Excuse me?

The newspaper ad said the reservation were for 7pm to midnight and the "owner" couldn't explain where this he pulled out this 2 hour time limit from.

Never mind that hats and party favors were also advertised in the paper. They were however nowhere to be seen.

We will never set foot in this place again and will make sure to always recommend against it. Thanks for ruining what was supposed to be a great night.

We will also file a BBB complaint for false advertising.

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We went there to celebrate the new year with several friends starting 7pm, after 2 hours we were asked to leave to free up the tables for more guests. Excuse me?

The newspaper ad said the reservation were for 7pm to midnight and the "owner" couldn't explain where this he pulled out this 2 hour time limit from.

Never mind that hats and party favors were also advertised in the paper. They were however nowhere to be seen.

We will never set foot in this place again and will make sure to always recommend against it. Thanks for ruining what was supposed to be a great night.

0
★☆☆☆☆

We went there to celebrate the new year with several friends starting 7pm, after 2 hours we were asked to leave to free up the tables for more guests. Excuse me?

The newspaper ad said the reservation were for 7pm to midnight and the "owner" couldn't explain where this he pulled out this 2 hour time limit from.

Never mind that hats and party favors were also advertised in the paper. They were however nowhere to be seen.

We will never set foot in this place again and will make sure to always recommend against it. Thanks for ruining what was supposed to be a great night.

Cons: Rude personel

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Service is poor - they need to spend time training the wait staff. Things like keeping an eye on drinks and being proactive about what customers need can be taught. Tables are small - so taking away empty plates on time makes a big difference.
The management needs to learn about making an effort to care for the customers, make their visit a memorable one - each time.
My memory of the visit is going to be - how many times we had to ask for our drinks and how they gave some cake when we ordered Tiramisu without checking with us first (and then charging us for it).
Bottom line - unless they change their methods, they are going to be closed in next couple of years. Courtesy and care for the customers goes a long way in getting repeat business.

1
★☆☆☆☆

Service is poor - they need to spend time training the wait staff. Things like keeping an eye on drinks and being proactive about what customers need can be taught. Tables are small - so taking away empty plates on time makes a big difference.
The management needs to learn about making an effort to care for the customers, make their visit a memorable one - each time.
My memory of the visit is going to be - how many times we had to ask for our drinks and how they gave some cake when we ordered Tiramisu without checking with us first (and then charging us for it).
Bottom line - unless they change their methods, they are going to be closed in next couple of years. Courtesy and care for the customers goes a long way in getting repeat business.

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My wife and I have been really enjoying the huge selection of food when we go there, and love the fact that they have now deliver for those nights that we just want to stay home.

Great Food!

5
★★★★★

My wife and I have been really enjoying the huge selection of food when we go there, and love the fact that they have now deliver for those nights that we just want to stay home.

Great Food!

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The last time I visited this restaurant, the service was atrocious. We received our entrees BEFORE the salad. When we questioned the waitress, she said - get this - "Oh, you wanted them before the meal?" She didn't have a clue. If you are into drinking various wines and beers, it appears to be the place to be.

PROS: NONE
CONS: I only have 75 character spaces

1
★☆☆☆☆

The last time I visited this restaurant, the service was atrocious. We received our entrees BEFORE the salad. When we questioned the waitress, she said - get this - "Oh, you wanted them before the meal?" She didn't have a clue. If you are into drinking various wines and beers, it appears to be the place to be.

PROS: NONE
CONS: I only have 75 character spaces

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My friends & I were there on a Thursday night we figured the crowd would be minimal, not so BUT the Atmosphere was great; mood was great; Bar service was great; Food was wonderful except for one Item and we tried to bring it to management's attention and she was more interested in "gabbing & Flirting" than working. We felt since we were an all female group she was not even interested in helping. Too bad that this one item make all 5 of us not want to come back with our spouses and/or friends! Recommendation to the family owners - Get new Management!

PROS: Bar; Food; Atmosphere
CONS: Needs new Managers!!

3
★★★☆☆

My friends & I were there on a Thursday night we figured the crowd would be minimal, not so BUT the Atmosphere was great; mood was great; Bar service was great; Food was wonderful except for one Item and we tried to bring it to management's attention and she was more interested in "gabbing & Flirting" than working. We felt since we were an all female group she was not even interested in helping. Too bad that this one item make all 5 of us not want to come back with our spouses and/or friends! Recommendation to the family owners - Get new Management!

PROS: Bar; Food; Atmosphere
CONS: Needs new Managers!!

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This is a great place to eat. Wonderful Food, Wonderful Atmosphere, Prices at in a range that all incomes can afford. The menu has something for everyone's taste. You can get anything from a great sub, sandwich, salad or a top notch gourmet dinner.

PROS: Food, Pricing, and atmosphere
CONS: None

5
★★★★★

This is a great place to eat. Wonderful Food, Wonderful Atmosphere, Prices at in a range that all incomes can afford. The menu has something for everyone's taste. You can get anything from a great sub, sandwich, salad or a top notch gourmet dinner.

PROS: Food, Pricing, and atmosphere
CONS: None

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Montano's is one of the better restaurants in Roanoke. It has an extensive menu selection from Italian, Greek and various ethnic selections. The food is above average, but the service can be slow sometimes, usually because of the crowded bar side. They have a good selection of draft beers and decent wine list. Weekends can be crowded and smoky.

2
★★★★☆

Montano's is one of the better restaurants in Roanoke. It has an extensive menu selection from Italian, Greek and various ethnic selections. The food is above average, but the service can be slow sometimes, usually because of the crowded bar side. They have a good selection of draft beers and decent wine list. Weekends can be crowded and smoky.

Pros: Great menu, wine list

Cons: Slow service, crowded

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(2/06) Every time I have been to Montanos (mid-week), the place was very busy. Despite the busy feel, I have never had to wait for a table. Mr. Montano greeted on arrival and checked on us during the meal.

The restaurant has a very, very extensive beer offering. There is such a variety, that they allowed me to go to the case to choose a beer.

I dont know why the Montanos is classed as Italian. Each item on the menu has a flag signifying the country most closely associated with dish. Also, the menu is very extensive. So, get ready to travel the world! I had the bean soup, which has pureed black beans, and was very good. The bread garnish was very good too. I go for the seafood - the sea bass is very good as is the grilled tuna salad. Highly recommended.

2
★★★★★

(2/06) Every time I have been to Montanos (mid-week), the place was very busy. Despite the busy feel, I have never had to wait for a table. Mr. Montano greeted on arrival and checked on us during the meal.

The restaurant has a very, very extensive beer offering. There is such a variety, that they allowed me to go to the case to choose a beer.

I dont know why the Montanos is classed as Italian. Each item on the menu has a flag signifying the country most closely associated with dish. Also, the menu is very extensive. So, get ready to travel the world! I had the bean soup, which has pureed black beans, and was very good. The bread garnish was very good too. I go for the seafood - the sea bass is very good as is the grilled tuna salad. Highly recommended.

Pros: Food selection, Beer selection, Caring Staff

Cons: Parking

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This restaurant may have a vast beer and wine selection in the Roanoke Valley, but the service is less desirable. After being seated an hour after our reservations, we were unable to get our choice appetizers. Our food was delivered cold and one meal was missing! We had to ask for our meal to be comped before we were given any consolation. The management was rude and unbendable. Not a good way for a fun group of friends!

2
★★☆☆☆

This restaurant may have a vast beer and wine selection in the Roanoke Valley, but the service is less desirable. After being seated an hour after our reservations, we were unable to get our choice appetizers. Our food was delivered cold and one meal was missing! We had to ask for our meal to be comped before we were given any consolation. The management was rude and unbendable. Not a good way for a fun group of friends!

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I think this restraunt is excellent. The food is all homemade and you can always taste the difference. The restraunt is not that expensive and gives you both unique and regular items to choose from. The waiters and waitresses are dress in black tie, low lighting makes this a very romantic restraunt.

5
★★★★★

I think this restraunt is excellent. The food is all homemade and you can always taste the difference. The restraunt is not that expensive and gives you both unique and regular items to choose from. The waiters and waitresses are dress in black tie, low lighting makes this a very romantic restraunt.

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I totally disagree with the other reviews. My wife and I have eaten at Montano's several times since moving to Rocky Mount 3 years ago. In my opinion the BBQ shrimp is absolutely wonderful. The taste rivals the same dish from New Orleans. In my opinion Montano's is one of the top places for international foods.

2
★★★★☆

I totally disagree with the other reviews. My wife and I have eaten at Montano's several times since moving to Rocky Mount 3 years ago. In my opinion the BBQ shrimp is absolutely wonderful. The taste rivals the same dish from New Orleans. In my opinion Montano's is one of the top places for international foods.

Pros: food quality great, presentation nice

Cons: music is a little lou, a little crowded

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I heard that this restaurant was worth checking out in the Roanoke area. Unfortunately my expectations weren't met.

The potato feta soup was decent...

However the overstacked turkey sandwich was utterly dry. The service was mediocre (sat outside during brunch) and the server barely came by to perform basic beverage refills, status inquiries, and to provide the check.

Overall... it's a good place if you're looking for an average meal with added price. Not really great to take a date.

1
★★☆☆☆

I heard that this restaurant was worth checking out in the Roanoke area. Unfortunately my expectations weren't met.

The potato feta soup was decent...

However the overstacked turkey sandwich was utterly dry. The service was mediocre (sat outside during brunch) and the server barely came by to perform basic beverage refills, status inquiries, and to provide the check.

Overall... it's a good place if you're looking for an average meal with added price. Not really great to take a date.

Cons: , Food

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After seeing all the "Best of Roanoke" awards on the wall, I was pretty excited to try the food. Unfortunately, the meal left my entire table wondering if someone had switched restaurant names on the award plaques.
Come on folks, this is dining in the back room of a fully functional deli. The level of waitstaff snobbery was totally inappropriate for the dining experience.
Potato-feta soup was watery and flavorless, the lasagna was cold in the middle and the bread was at least a day old. To top it off, when we inquired about desserts that were listed on the menu, we were told to get up from our seats and look in the deli for available sweets as the waitress didn't know what was still left.

At least the owner was more helpful when we sent a letter about the experience, sending a coupon good for another visit.

1
★★☆☆☆

After seeing all the "Best of Roanoke" awards on the wall, I was pretty excited to try the food. Unfortunately, the meal left my entire table wondering if someone had switched restaurant names on the award plaques.
Come on folks, this is dining in the back room of a fully functional deli. The level of waitstaff snobbery was totally inappropriate for the dining experience.
Potato-feta soup was watery and flavorless, the lasagna was cold in the middle and the bread was at least a day old. To top it off, when we inquired about desserts that were listed on the menu, we were told to get up from our seats and look in the deli for available sweets as the waitress didn't know what was still left.

At least the owner was more helpful when we sent a letter about the experience, sending a coupon good for another visit.

Pros: easy parking, nice bar, it's a deli

Cons: snooty wait staff, crowded dining, over-priced

 

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