Ireland Cleaners

★★★☆☆

About Ireland Cleaners

Categories
  • Dry Cleaning & Laundry Services
  • Dry Cleaners
3.4 5
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I dropped off a blanket with some coffee stains. Since the blanket had to be "dry cleaned only" per instructions, I didn't attempt to remove the stains; thought I would leave it to the professionals. The stains were still there when I picked the blanket up. Frustrated, I used just a little soap & water and delicately wiped the stains away in about 15 minutes. This tells me they did nothing except rob me of $22. Highly don't recommend anyone using them for dry cleaning services!!

1
★☆☆☆☆

I dropped off a blanket with some coffee stains. Since the blanket had to be "dry cleaned only" per instructions, I didn't attempt to remove the stains; thought I would leave it to the professionals. The stains were still there when I picked the blanket up. Frustrated, I used just a little soap & water and delicately wiped the stains away in about 15 minutes. This tells me they did nothing except rob me of $22. Highly don't recommend anyone using them for dry cleaning services!!

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The folks at Ireland Cleaners are very friendly and courteous. I took my wife's pants to be hemmed and they offered a good price and fast service. They even offered to call me once it arrived just in case it arrived sooner than written. Also, the job they did was wonderful. I highly recommend this place.

5
★★★★★

The folks at Ireland Cleaners are very friendly and courteous. I took my wife's pants to be hemmed and they offered a good price and fast service. They even offered to call me once it arrived just in case it arrived sooner than written. Also, the job they did was wonderful. I highly recommend this place.

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The girl at the front desk was a lot nicer than the other places I've been to. And They were able to get the juice stain out of my white dress!! I was very satisfied.

5
★★★★★

The girl at the front desk was a lot nicer than the other places I've been to. And They were able to get the juice stain out of my white dress!! I was very satisfied.

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I recently dropped off a new dress shirt to be laundered and it came back with a stain it didn??t previously have. It was sent back three times in an attempt to remove the stain to no avail, and the manager (??Choi?) refused to return my calls and then another employee said they would not reimburse me for the shirt and hung up on me. The poor service at this cleaner was even noted in SmartMoney magazine (do a Google search for ??Ireland Cleaners small claims court chesterfield?). Now I??m out $45.00.

1
★☆☆☆☆

I recently dropped off a new dress shirt to be laundered and it came back with a stain it didn??t previously have. It was sent back three times in an attempt to remove the stain to no avail, and the manager (??Choi?) refused to return my calls and then another employee said they would not reimburse me for the shirt and hung up on me. The poor service at this cleaner was even noted in SmartMoney magazine (do a Google search for ??Ireland Cleaners small claims court chesterfield?). Now I??m out $45.00.

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There have been instances where items returned with damage, but since I could not emphatically say it wasn't there when I dropped them off, I just let it go. Recently the left sleeve on three of my shirts were stained and I was absolutely confident they were not stained at the time of drop-off. When I complained and requested a "Re-do" the attendant refused because I did not have the original receipt, even though the shirts still had their tag and were unworn. When I offered to pay for the service again, I was told the stain would probably not come out. I requested the manager to which I was told "she never comes to this store, so I'll have to have her call you". Obviously, I have yet to receive a call from this phantom manager although I've left messages in addition to those "promised" by the attendant. All I wanted as a customer, was some level of accountability and concern from the establishment. That could have been in the form of a generic apology or simply receiving that promised call from the manager. I was not asking for anything free. I accepted the fact that I didn't have the receipt, although I didn't agree with it and offered to pay again. My household spends about $100 per month with them and I cannot justify continuing to patronize an establishment where I assume all the risk.

5
★★★★★

There have been instances where items returned with damage, but since I could not emphatically say it wasn't there when I dropped them off, I just let it go. Recently the left sleeve on three of my shirts were stained and I was absolutely confident they were not stained at the time of drop-off. When I complained and requested a "Re-do" the attendant refused because I did not have the original receipt, even though the shirts still had their tag and were unworn. When I offered to pay for the service again, I was told the stain would probably not come out. I requested the manager to which I was told "she never comes to this store, so I'll have to have her call you". Obviously, I have yet to receive a call from this phantom manager although I've left messages in addition to those "promised" by the attendant. All I wanted as a customer, was some level of accountability and concern from the establishment. That could have been in the form of a generic apology or simply receiving that promised call from the manager. I was not asking for anything free. I accepted the fact that I didn't have the receipt, although I didn't agree with it and offered to pay again. My household spends about $100 per month with them and I cannot justify continuing to patronize an establishment where I assume all the risk.

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