Alison's Restaurant

★★★☆☆
  • 1220 W Main St

    Abingdon, VA 24210

    Map & Directions
  • 276-628-8002

About Alison's Restaurant

Hours
Mon-Thu 11am-8pm, Fri-Sat 11am-9pm

Food

Food
More choices in Abingdon:
Resultset_next

Quinn's Corner

109 S Monroe St Abingdon, IL

Resultset_next

Town Tavern

101 N Main St Avon, CO

2.8889 9
Hi! Sign in to let us know how Alison's Restaurant was?
Write a Review
.

Hi, I am a local individual that supports local businesses over corporate chains, especially restaurants. However, after my experience tonight, I am no longer supporting one of my favorite restaurants, Alisons of Abingdon, VA. I have loved and frequented this restaurant for years and years, so this review comes to be very disappointing to me. Tonight, I met 2 of my good friends at Alisons for dinner. From the minute we walked through the door, tension from the staff was in the air, and we had no idea why. The whole 20 minutes we were there, we never once received a greeting or even a smile, but we didnt think too much about it when we first walked in; I just thought to myself, wow something must be going on between the employees tonight. It just felt like we totally interrupted them or were a total inconvenience to whatever they were doing. Anyway, we sat down and are asked by the waitress if we have figured out what we wanted to eat yet (by-the-way, this was her first communication with us), and we responded, were so sorry, but we have all just been catching up because we havent seen each other in awhile, could you give us a few minutes? The waitress then responds, WELL, the kitchen closes at 8! At this point, we are all just stunned that the waitress is telling us this in the meanest tone, as if she hated us from the beginning. So then it all becomes clear that each employee there was mad at us from the minute we walked in because we came to eat at 7:30. We were just going to eat salads and soup. There were also other customers there that just started to eat their meals. I was so shocked because I am such an advocate for customer service, and I have NEVER been treated this way by a restaurant. I then tell her not to worry about taking our order, we will go elsewhere, just give me my ticket for my drink. She then started to have the fakest nice tone, stating, Oh, are you sure? as if she reallllllly cared we were leaving. Uh, definitely, I responded. She then tells me (because I was the only person who ordered a drink; everyone else had water), WELL dont worry about paying for that sweet tea!, as if I inconvenienced her for wanting to leave after ordering it? It was without-a-doubt the WORST service I have ever received. My friends and I then went to the restaurant, Rain of Abingdon, VA. Rains prices may be double or triple those of Alisons, but the food is always amazing and the staff are immaculate in treating people the way they deserve to be treated. The differences between the two restaurants are like night and day. Even if it costs me triple the price, I will definitely choose a restaurant that treats me well over a restaurant thats poorly ran in customer service. I will NEVER step my foot in Alisons again, and I will be proud to support the other, more deserving, local restaurants in the area. Ive been in the restaurant business in the past, and if the restaurant closed at 10:00 p.m., but customers are conversing with each other until midnight, we stayed and completed our other duties while the customers finished their meal and conversation. You do not run people out of your restaurant, especially before you even close! What a joke! What a horrible way to run a business! If you cant take the responsibilities of running a restaurant, then I think its time you find a different profession.

1
★☆☆☆☆

Hi, I am a local individual that supports local businesses over corporate chains, especially restaurants. However, after my experience tonight, I am no longer supporting one of my favorite restaurants, Alisons of Abingdon, VA. I have loved and frequented this restaurant for years and years, so this review comes to be very disappointing to me. Tonight, I met 2 of my good friends at Alisons for dinner. From the minute we walked through the door, tension from the staff was in the air, and we had no idea why. The whole 20 minutes we were there, we never once received a greeting or even a smile, but we didnt think too much about it when we first walked in; I just thought to myself, wow something must be going on between the employees tonight. It just felt like we totally interrupted them or were a total inconvenience to whatever they were doing. Anyway, we sat down and are asked by the waitress if we have figured out what we wanted to eat yet (by-the-way, this was her first communication with us), and we responded, were so sorry, but we have all just been catching up because we havent seen each other in awhile, could you give us a few minutes? The waitress then responds, WELL, the kitchen closes at 8! At this point, we are all just stunned that the waitress is telling us this in the meanest tone, as if she hated us from the beginning. So then it all becomes clear that each employee there was mad at us from the minute we walked in because we came to eat at 7:30. We were just going to eat salads and soup. There were also other customers there that just started to eat their meals. I was so shocked because I am such an advocate for customer service, and I have NEVER been treated this way by a restaurant. I then tell her not to worry about taking our order, we will go elsewhere, just give me my ticket for my drink. She then started to have the fakest nice tone, stating, Oh, are you sure? as if she reallllllly cared we were leaving. Uh, definitely, I responded. She then tells me (because I was the only person who ordered a drink; everyone else had water), WELL dont worry about paying for that sweet tea!, as if I inconvenienced her for wanting to leave after ordering it? It was without-a-doubt the WORST service I have ever received. My friends and I then went to the restaurant, Rain of Abingdon, VA. Rains prices may be double or triple those of Alisons, but the food is always amazing and the staff are immaculate in treating people the way they deserve to be treated. The differences between the two restaurants are like night and day. Even if it costs me triple the price, I will definitely choose a restaurant that treats me well over a restaurant thats poorly ran in customer service. I will NEVER step my foot in Alisons again, and I will be proud to support the other, more deserving, local restaurants in the area. Ive been in the restaurant business in the past, and if the restaurant closed at 10:00 p.m., but customers are conversing with each other until midnight, we stayed and completed our other duties while the customers finished their meal and conversation. You do not run people out of your restaurant, especially before you even close! What a joke! What a horrible way to run a business! If you cant take the responsibilities of running a restaurant, then I think its time you find a different profession.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They have the best Baked Potato Soup. Not only that, they have great menu ranging from ribs and chicken dishes to salads and desserts. You can sit inside or on the outside patio. It looks like a hole-in-the-wall, but its where all the

3
★★★★★

They have the best Baked Potato Soup. Not only that, they have great menu ranging from ribs and chicken dishes to salads and desserts. You can sit inside or on the outside patio. It looks like a hole-in-the-wall, but its where all the

.

Alison's used to be my #1 favorite restaurant to eat at. A couple of years ago it was sold to new owners. Since then the place has been in dramatic decline.

Not too long ago I had a legitimate problem with an order. I spoke to the owner's daughter (she was running the show that day) and she was extremely arrogant and rude. She didn't care at all that there was a problem and didn't even bother to offer a solution. Unbelievable.

0
★☆☆☆☆

Alison's used to be my #1 favorite restaurant to eat at. A couple of years ago it was sold to new owners. Since then the place has been in dramatic decline.

Not too long ago I had a legitimate problem with an order. I spoke to the owner's daughter (she was running the show that day) and she was extremely arrogant and rude. She didn't care at all that there was a problem and didn't even bother to offer a solution. Unbelievable.

Pros: Food is still okay....not great....just okay

Cons: Bad management

.

Although it used to be a good restaurant, I have found the every time I have gone there recently there are fruit flies in the dining areas. They do have good food, but the flies are too much!

2
★★☆☆☆

Although it used to be a good restaurant, I have found the every time I have gone there recently there are fruit flies in the dining areas. They do have good food, but the flies are too much!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

With the previous owners, Allison's was great. HOWEVER, since the new people took over a few years ago, they have been in steady decline. The food is inconsistent, and yes the "world famous" potato soup is now out of a can! They also had some trouble with not using hot water to wash the dishes. This used to be one of our favorite places to eat in Abingdon but no more. We even had 2 free dinners there that we never used and couldn't find anyone who who take them!

1
★☆☆☆☆

With the previous owners, Allison's was great. HOWEVER, since the new people took over a few years ago, they have been in steady decline. The food is inconsistent, and yes the "world famous" potato soup is now out of a can! They also had some trouble with not using hot water to wash the dishes. This used to be one of our favorite places to eat in Abingdon but no more. We even had 2 free dinners there that we never used and couldn't find anyone who who take them!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Allison's is one of the worst places to eat in Abingdon. The food is TERRIBLE and very inconsistent. They run out of items a lot and they make a lot of mistakes. I used to go here often because my mother liked it. I will never go to this place again.

1
★☆☆☆☆

Allison's is one of the worst places to eat in Abingdon. The food is TERRIBLE and very inconsistent. They run out of items a lot and they make a lot of mistakes. I used to go here often because my mother liked it. I will never go to this place again.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Alison's is a family favorite for us. Whenever we are in the area, we stop in for lunch. They have great food which is always well prepared. The service is good and the prices are too.

4
★★★★☆

Alison's is a family favorite for us. Whenever we are in the area, we stop in for lunch. They have great food which is always well prepared. The service is good and the prices are too.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Alison's is a restaurant you will want to return to again and again. The service is very good. The food is delicious. I love their chicken salad sandwich for lunch. The desserts are very tempting.

5
★★★★★

Alison's is a restaurant you will want to return to again and again. The service is very good. The food is delicious. I love their chicken salad sandwich for lunch. The desserts are very tempting.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

FINE DINING AT IT,S VERY BEST.A CASUAL KID FRIENDLY ATMOSPHERE.FINEST IN SEAFOOD, STEAKS,CHICKEN,ITALIAN,ORIENTAL AND MEXICAN. A TASTE FOR EVERY ONE.COLD BEER AND WINE AND PATIO DINING. WHILE THERE YOU MUST TRY THE WORLD FAMOUS {BAKED POTATO SOUP}.

PROS: FINE DINING
CONS:

5
★★★★★

FINE DINING AT IT,S VERY BEST.A CASUAL KID FRIENDLY ATMOSPHERE.FINEST IN SEAFOOD, STEAKS,CHICKEN,ITALIAN,ORIENTAL AND MEXICAN. A TASTE FOR EVERY ONE.COLD BEER AND WINE AND PATIO DINING. WHILE THERE YOU MUST TRY THE WORLD FAMOUS {BAKED POTATO SOUP}.

PROS: FINE DINING
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Alison's Restaurant, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review