Barnes C L Furniture Company

★★☆☆☆

About Barnes C L Furniture Company

Home & Garden

Home & Garden
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1.5 2
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High turn over rate of staff. They sell bogus Guardsman insurance plan -- and refuse to honor contracts they have made. Challenge this and they hang up on you and throw you out of their store. Staff is rude, incompetent, dishonest. Bragged about not allowing customers to redeem furniture insurance through technicalities (in my case-- they refused to print necessary receipts). When I asked for refund for unused plans, they promised to do so and then reneged on it. Many issues with this store of poor customer service, misrepresentations, dishonesty. They have fleeced me out of $hundreds for their bogus Guardsmen plans. No desire to serve customer. Greedy, mean spirited, incompetent staff who want to maximize profit at your expense. Take your business elsewhere.

1
★☆☆☆☆

High turn over rate of staff. They sell bogus Guardsman insurance plan -- and refuse to honor contracts they have made. Challenge this and they hang up on you and throw you out of their store. Staff is rude, incompetent, dishonest. Bragged about not allowing customers to redeem furniture insurance through technicalities (in my case-- they refused to print necessary receipts). When I asked for refund for unused plans, they promised to do so and then reneged on it. Many issues with this store of poor customer service, misrepresentations, dishonesty. They have fleeced me out of $hundreds for their bogus Guardsmen plans. No desire to serve customer. Greedy, mean spirited, incompetent staff who want to maximize profit at your expense. Take your business elsewhere.

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This is a very attractive store. Parking is a little dicey since you come straight off the highway and the parking area is also the access road. Might take you a little bit to safely navigate back into traffic if you are loaded down with furniture. There prices are very high in my opinion. Coudnt find a sofa under 1500.00. Even when the send out their notices for their 50% off one item. It is going to arrive the day after the sale so read the fine print before even going to the store. They will not honor it even though they know they put them in the mail on the day of the sale to arrive in the area a day or two late.

2
★★☆☆☆

This is a very attractive store. Parking is a little dicey since you come straight off the highway and the parking area is also the access road. Might take you a little bit to safely navigate back into traffic if you are loaded down with furniture. There prices are very high in my opinion. Coudnt find a sofa under 1500.00. Even when the send out their notices for their 50% off one item. It is going to arrive the day after the sale so read the fine print before even going to the store. They will not honor it even though they know they put them in the mail on the day of the sale to arrive in the area a day or two late.

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