The Import Car Store

★★☆☆☆
  • 901 Seminole Trail

    Charlottesville, VA 22901

    Map & Directions
  • 434-978-4294

About The Import Car Store

Categories
Hours
Mon-Sat 9am-6pm

Automotive

Automotive
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Nice enough folks but don't equate "no hassle" with "no games." Same old car salesman tricks and tactics. We've been there a couple times in last few years (hoping it would be different) and it wasn't. Prepare for a lot of half answers and vague responses to your questions. Don't bother asking for service records-- they'll have you believe they can't release them due to the Patriot Act, etc. You just don't feel like you're getting the whole truth with them.

I don't know anyone that's really had a positive experience there. They do have good looking cars and do a good job at detailing them... perhaps a little too good.

1
★☆☆☆☆

Nice enough folks but don't equate "no hassle" with "no games." Same old car salesman tricks and tactics. We've been there a couple times in last few years (hoping it would be different) and it wasn't. Prepare for a lot of half answers and vague responses to your questions. Don't bother asking for service records-- they'll have you believe they can't release them due to the Patriot Act, etc. You just don't feel like you're getting the whole truth with them.

I don't know anyone that's really had a positive experience there. They do have good looking cars and do a good job at detailing them... perhaps a little too good.

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I would have to say after purchasing a jaguar, 2 porsches, and 2 bmws from the import car store, I was truly impressed by not only the service but the quality of vehicle. George and Kathy go above and beyond not only with Kathy financing and finding me good honest financing through banks I can trust but also the friendly service if something comes up down the road that needs to be fixed or routine maintenance. George has been impeccable with his prices and has not only kept his word on everything but has routinely went beyond what anyone would expect when buying a used import. Yes the man shot a cat I happen to know for personally seeing the confrontations from the owners of the cat(s) that George and Kathy and Rob and Daniel had all mentioned, warned, hauled the cats back to the neighbors after finding them in their personal garages all over vehicles, left scratches, they even called the city to have them help and was told that they could do nothing. George never asked for a dime for the damage the cats had done. Let alone that said innocent neighbor had threatened their minor sons for retrieving baseballs and such from their yard. So be careful what you say without knowing the story. Was he right for shooting the cat... no. But was he totally wrong as a cat owner I don't think so. But back to the cars buy them they will even do the car fax for you or do it on your own ... check everything before you buy it... go have it checked by a mechanic if need be only costs 150 dollars... btw ...all of my cars have had no problems at all. So when you get a chance stop by George and Kathy are good Christian folks you may even get to meet their family and their parents who routinely help out there.... one of Charlottesville's true family businesses. And feel free to contact me with any questions by posting on here or on my email DBSJRDC@aol.com

5
★★★★★

I would have to say after purchasing a jaguar, 2 porsches, and 2 bmws from the import car store, I was truly impressed by not only the service but the quality of vehicle. George and Kathy go above and beyond not only with Kathy financing and finding me good honest financing through banks I can trust but also the friendly service if something comes up down the road that needs to be fixed or routine maintenance. George has been impeccable with his prices and has not only kept his word on everything but has routinely went beyond what anyone would expect when buying a used import. Yes the man shot a cat I happen to know for personally seeing the confrontations from the owners of the cat(s) that George and Kathy and Rob and Daniel had all mentioned, warned, hauled the cats back to the neighbors after finding them in their personal garages all over vehicles, left scratches, they even called the city to have them help and was told that they could do nothing. George never asked for a dime for the damage the cats had done. Let alone that said innocent neighbor had threatened their minor sons for retrieving baseballs and such from their yard. So be careful what you say without knowing the story. Was he right for shooting the cat... no. But was he totally wrong as a cat owner I don't think so. But back to the cars buy them they will even do the car fax for you or do it on your own ... check everything before you buy it... go have it checked by a mechanic if need be only costs 150 dollars... btw ...all of my cars have had no problems at all. So when you get a chance stop by George and Kathy are good Christian folks you may even get to meet their family and their parents who routinely help out there.... one of Charlottesville's true family businesses. And feel free to contact me with any questions by posting on here or on my email DBSJRDC@aol.com

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I would like to say that it was a good experience and overall it may have been if they had stood up to and honored their warranty. We purchased the Mercedes E320 in good faith and that is where it seems to have stopped. After driving away we found the CD player to be not working properly. It was suggested that we try a few "quick fixes" to make sure that the player didn't have dirty heads. We tried the fix and it didn't work. Hence we had a defective item in a car that had a warranty. Upon numerous tries we tried to work with Cathy over 5 months to get the problem rectified, to no avail. It culminated in her becoming very nasty and saying that this was not covered under the warranty. When we went to the dealer we were told that the CD player needed to be replaced at a cost of $ 550, this should have been fixed from the outset. Like the old saying says@ Buyer Beware@@@!
We are only looking for what is right and that would be to cover the expense of the replacement/repair of the CD player unit. But I guess after this review that would be like, not a chance! We at least we can warn anyone for the future to just be careful. I guess we weren't careful enough. When you spend thousands of dollars you want to get what you believe is a completely working vehicle with everything working. Again, to say just beware!
Do all your homework before you buy!

2
★★☆☆☆

I would like to say that it was a good experience and overall it may have been if they had stood up to and honored their warranty. We purchased the Mercedes E320 in good faith and that is where it seems to have stopped. After driving away we found the CD player to be not working properly. It was suggested that we try a few "quick fixes" to make sure that the player didn't have dirty heads. We tried the fix and it didn't work. Hence we had a defective item in a car that had a warranty. Upon numerous tries we tried to work with Cathy over 5 months to get the problem rectified, to no avail. It culminated in her becoming very nasty and saying that this was not covered under the warranty. When we went to the dealer we were told that the CD player needed to be replaced at a cost of $ 550, this should have been fixed from the outset. Like the old saying says@ Buyer Beware@@@!
We are only looking for what is right and that would be to cover the expense of the replacement/repair of the CD player unit. But I guess after this review that would be like, not a chance! We at least we can warn anyone for the future to just be careful. I guess we weren't careful enough. When you spend thousands of dollars you want to get what you believe is a completely working vehicle with everything working. Again, to say just beware!
Do all your homework before you buy!

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I submitted an offer online that was $1,000 above the Edmunds.com observed wholesale price and received a filthy e-mail in response from Deana. Full of absurdly hateful language and words I won't repeat.

In the offer submitted I specifically asked they only respond if interested in the offered price. No need to act the way they did.

I would caution anyone from doing business with these apparent creeps.

1
★☆☆☆☆

I submitted an offer online that was $1,000 above the Edmunds.com observed wholesale price and received a filthy e-mail in response from Deana. Full of absurdly hateful language and words I won't repeat.

In the offer submitted I specifically asked they only respond if interested in the offered price. No need to act the way they did.

I would caution anyone from doing business with these apparent creeps.

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1 out of 1 people found this review helpful.

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Import Car Store, sold me a lemon for $14,995 (1999 BMW). It appraised recently at $6,000 because the hood has been replaced before I purchased it. Import Car Store, told me that this car has never been in a wreck or had any cosmetic work done. The owner in fact, said he could verify that it hasn't ever been in a wreck, because it was his neighbor's vehicle. I have contacted an attorney on this matter, I just think it would be beneficial for others to look into this business as I know they are fraudulently selling damaged vehicles unknown to customers. I can also say that from a personal experience from sitting in their shop, that I overheard them laughing about a couple who had their credit denied. I wouldn't trust the owner, who in 2006 shot and killed a neighbor's pet cat (who later had to be euthanized). Can you really trust someone to be honest with you, when they take a gun and shoot a living creature out of malice? I would HIGHLY recommend that you DO NOT purchase from this dealership, or what happened to me, could happen to you!

1
★☆☆☆☆

Import Car Store, sold me a lemon for $14,995 (1999 BMW). It appraised recently at $6,000 because the hood has been replaced before I purchased it. Import Car Store, told me that this car has never been in a wreck or had any cosmetic work done. The owner in fact, said he could verify that it hasn't ever been in a wreck, because it was his neighbor's vehicle. I have contacted an attorney on this matter, I just think it would be beneficial for others to look into this business as I know they are fraudulently selling damaged vehicles unknown to customers. I can also say that from a personal experience from sitting in their shop, that I overheard them laughing about a couple who had their credit denied. I wouldn't trust the owner, who in 2006 shot and killed a neighbor's pet cat (who later had to be euthanized). Can you really trust someone to be honest with you, when they take a gun and shoot a living creature out of malice? I would HIGHLY recommend that you DO NOT purchase from this dealership, or what happened to me, could happen to you!

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We bought a car from Import the car store and were very happy with the experience. The staff was all very friendly & helpful. I wouldn't hesitate to recommend them to others. We walked away with a very good feeling about our experience and the deal that we got on our car.

4
★★★★☆

We bought a car from Import the car store and were very happy with the experience. The staff was all very friendly & helpful. I wouldn't hesitate to recommend them to others. We walked away with a very good feeling about our experience and the deal that we got on our car.

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This man is a monster, read the article submitted by the gentleman below. It is truly sickening and there is no way I would ever buy anything from this man, let alone a high end sports car that will do nothing more than feed his pockets.

1
★☆☆☆☆

This man is a monster, read the article submitted by the gentleman below. It is truly sickening and there is no way I would ever buy anything from this man, let alone a high end sports car that will do nothing more than feed his pockets.

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1 out of 1 people found this review helpful.

.

The following article explains how the owner of this dealership, George Seymour, shot a neighbor's cat in the neck with his rifle. The cat, named Carmen, later had to be euthanized (put-to-sleep) to end her agonizing suffering. The news story can be found at...

http://www.readthehook.com/stories/2006/05/18/covercruel.aspx

Decide for yourself if this is the kind of man that you want to buy a car from.

1
★☆☆☆☆

The following article explains how the owner of this dealership, George Seymour, shot a neighbor's cat in the neck with his rifle. The cat, named Carmen, later had to be euthanized (put-to-sleep) to end her agonizing suffering. The news story can be found at...

http://www.readthehook.com/stories/2006/05/18/covercruel.aspx

Decide for yourself if this is the kind of man that you want to buy a car from.

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I really like this shop. The staff is friendly and knowledgable and great with cars. I had been trying to get my muffler fixed for the longest time and had no luck because of my import. This store ahd the part and ended up giving it to me free of charge. I was very happy overall.

4
★★★★☆

I really like this shop. The staff is friendly and knowledgable and great with cars. I had been trying to get my muffler fixed for the longest time and had no luck because of my import. This store ahd the part and ended up giving it to me free of charge. I was very happy overall.

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