Plow & Hearth

★★☆☆☆
  • 3044 Richmond Rd

    Williamsburg, VA 23185

    Map & Directions
  • 757-220-3277

About Plow & Hearth

Details
  • Mail Order Shopping
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They are a terrible, terrible company to deal with. I tried to cancel an order and they have made a mess of it. It has been a month and I cannot get my money back. They are liars!

1
★☆☆☆☆

They are a terrible, terrible company to deal with. I tried to cancel an order and they have made a mess of it. It has been a month and I cannot get my money back. They are liars!

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Plow and Hearth is a terrible company to do business with. I will NEVER place an order with them again. On 12-9-2009 plow and hearth placed my order twice and double shipped and double billed for the merchandise. Today is now 12-21-2009 and they are STILL refusing to refund my order that THEY double shipped. I have called on the 9th, the 14th, and the 21st. Each person has promised me a supervisor or a specialist will contact me in 24 hours...no one has returned my phone calls or called me about my order. I WANT MY MONEY BACK AND I WILL NEVER, NEVER PLACE AN ORDER WITH PLOW AND HEARTH AGAIN!!!!!!!!! BUYER BEWARE THIS IS A TERRIBLE COMPANY TO DO BUSINESS WITH!

1
★☆☆☆☆

Plow and Hearth is a terrible company to do business with. I will NEVER place an order with them again. On 12-9-2009 plow and hearth placed my order twice and double shipped and double billed for the merchandise. Today is now 12-21-2009 and they are STILL refusing to refund my order that THEY double shipped. I have called on the 9th, the 14th, and the 21st. Each person has promised me a supervisor or a specialist will contact me in 24 hours...no one has returned my phone calls or called me about my order. I WANT MY MONEY BACK AND I WILL NEVER, NEVER PLACE AN ORDER WITH PLOW AND HEARTH AGAIN!!!!!!!!! BUYER BEWARE THIS IS A TERRIBLE COMPANY TO DO BUSINESS WITH!

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I was amazed at the quality. They are well made and worth every penny you pay. They are heavier than what I thought they would be. They are hand forged and come with 4 tools. Staff was friendly and very helpful . i was unsure about fireplace tools and they explained the differences, so i was able to get what i really needed. Customer service at its best. Plenty of parking

PROS: wonderful set for the money
CONS: none

5
★★★★★

I was amazed at the quality. They are well made and worth every penny you pay. They are heavier than what I thought they would be. They are hand forged and come with 4 tools. Staff was friendly and very helpful . i was unsure about fireplace tools and they explained the differences, so i was able to get what i really needed. Customer service at its best. Plenty of parking

PROS: wonderful set for the money
CONS: none

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