Jiffy Lube

★★★☆☆
  • 604 Elden St

    Herndon, VA 20170

    Map & Directions
  • 703-435-2220

About Jiffy Lube

Hours
Mon - Fri, 8am - 6pm; Sat, 8am - 5pm; Sun, 9am - 5pm

Automotive

Automotive
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2.5 2
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The smiling face you see in the commercials, is not what I received when I went to JL, Herndon. Matter of fact the opposite. After the work was completed, I asked was all the fluids checked? Yes I was told. Before I went there I checked my fluids early that am so I knew I was low antifreeze. When I received my check out sheet, Antifreeze was listed as OK. I took to the Mgr. and he gave me a butch of sorry excuses for it not being filled until he saw the look on may face saying You full of crap; he finally put antifreeze. I just hope they really changed the oil/filter. It was enough not to get good customer svc. then that. Well, just say they will not be getting my bus. anymore.

1
★☆☆☆☆

The smiling face you see in the commercials, is not what I received when I went to JL, Herndon. Matter of fact the opposite. After the work was completed, I asked was all the fluids checked? Yes I was told. Before I went there I checked my fluids early that am so I knew I was low antifreeze. When I received my check out sheet, Antifreeze was listed as OK. I took to the Mgr. and he gave me a butch of sorry excuses for it not being filled until he saw the look on may face saying You full of crap; he finally put antifreeze. I just hope they really changed the oil/filter. It was enough not to get good customer svc. then that. Well, just say they will not be getting my bus. anymore.

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I went to get my oil changed at Jiffy Lube and Im happy to it went well. It only took twenty minutes to complete and the maintenance workers were extremely informative and helpful.

While waiting, I was able to enjoy a doughnut and some coffee while reading a magazine. The seats werent very comfortable, but I wasnt there for long so it really wasnt a problem.

All in all, I had a pleasant experience at Jiffy Lube.

PROS: Fast service and helpful workers.
CONS:

4
★★★★☆

I went to get my oil changed at Jiffy Lube and Im happy to it went well. It only took twenty minutes to complete and the maintenance workers were extremely informative and helpful.

While waiting, I was able to enjoy a doughnut and some coffee while reading a magazine. The seats werent very comfortable, but I wasnt there for long so it really wasnt a problem.

All in all, I had a pleasant experience at Jiffy Lube.

PROS: Fast service and helpful workers.
CONS:

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