Whimsies

★★★☆☆
38.0542 -78.5004
Map and Directions to Whimsies

434-977-8767

2142 Barracks Rd

Charlottesville, VA

22903

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Reviews 1 - 10 of 10.
.

This shop has beautiful, and yes, expensive clothes. There are European brands, beautiful shoes, sweet toys, pretty hair bows, lots of pretty things. The one thing that IS NOT pretty, their costumer service.
The owner, an older lady with greyish hair and glasses is COMPLETELY RUDE. I have encountered her rudeness NUMEROUS times in the past 5 years. She's unpleasant and ungrateful. Her daughter, not exactlty friendly has been both rude and nice to me - depends on her mood, I suppose. There is (or used to be) a very dark haired girl that worked here who was REALLY lovely, she is the only one of out that bunch. IF you go into Whimsies and she's working, you'll walk out happy. But, if she isn't, you just might walk out annoyed at their behavior even though you plunked down big bucks for the clothes.

1
★☆☆☆☆

This shop has beautiful, and yes, expensive clothes. There are European brands, beautiful shoes, sweet toys, pretty hair bows, lots of pretty things. The one thing that IS NOT pretty, their costumer service.
The owner, an older lady with greyish hair and glasses is COMPLETELY RUDE. I have encountered her rudeness NUMEROUS times in the past 5 years. She's unpleasant and ungrateful. Her daughter, not exactlty friendly has been both rude and nice to me - depends on her mood, I suppose. There is (or used to be) a very dark haired girl that worked here who was REALLY lovely, she is the only one of out that bunch. IF you go into Whimsies and she's working, you'll walk out happy. But, if she isn't, you just might walk out annoyed at their behavior even though you plunked down big bucks for the clothes.

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1 out of 1 people found this review helpful.

.

I discovered Whimsies while visiting the area and found the shop wonderful. After returning to New Orleans I would call, give an amount that I desired to spend and Jessie would put together the most adorable outfits together. She was able to find the outfits that suited my taste because she remembered the types of clothing I purchased on my one trip to the store. I found shopping at Whimsies a joy even from New Orleans.

5
★★★★★

I discovered Whimsies while visiting the area and found the shop wonderful. After returning to New Orleans I would call, give an amount that I desired to spend and Jessie would put together the most adorable outfits together. She was able to find the outfits that suited my taste because she remembered the types of clothing I purchased on my one trip to the store. I found shopping at Whimsies a joy even from New Orleans.

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.

I purchased a very expensive sling made by serena and lily from Whimises prior to the national warnings on slings. I purchased this sling before my baby was born and the warnings came out a few weeks after I delievered. I called Whimisies and asked them if I could return the sling, that it had never been used, and I was willing to take store credit. They refused to allow me to return the item even with the warnings! I have purcased many expensive items from this store, but I will not be back!!! POOR CUSTOMER SERIVICE!!!!

1
★☆☆☆☆

I purchased a very expensive sling made by serena and lily from Whimises prior to the national warnings on slings. I purchased this sling before my baby was born and the warnings came out a few weeks after I delievered. I called Whimisies and asked them if I could return the sling, that it had never been used, and I was willing to take store credit. They refused to allow me to return the item even with the warnings! I have purcased many expensive items from this store, but I will not be back!!! POOR CUSTOMER SERIVICE!!!!

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.

As a grandmother, I have made numerous purchases here. Even though prices are high, so is quality and design of items carried in the inventory. Often I have managed to justify the prices for these reasons.

However, I have found customer service varies depending on who is working that day. There have been times when employees show enthusiastic, sincere interest in assisting and have even been engaging with my grandchild..

Unfortunately this store is becoming one on my list to patronize only when I can't find what I want anywhere else because of an individual working there who offers opinionated advice and can be intrepreted as snippy (daughter of the owner?). I do realize that working with the public can be annoying and stressful. It just seems they should employ those more suited to this type of environment.

My most recent experience with them this week had me wondering why they don't do a better job of endearing themselves to their customers, especially in these economic times and one sees so many fine local retailers closing their doors for good!

3
★★★☆☆

As a grandmother, I have made numerous purchases here. Even though prices are high, so is quality and design of items carried in the inventory. Often I have managed to justify the prices for these reasons.

However, I have found customer service varies depending on who is working that day. There have been times when employees show enthusiastic, sincere interest in assisting and have even been engaging with my grandchild..

Unfortunately this store is becoming one on my list to patronize only when I can't find what I want anywhere else because of an individual working there who offers opinionated advice and can be intrepreted as snippy (daughter of the owner?). I do realize that working with the public can be annoying and stressful. It just seems they should employ those more suited to this type of environment.

My most recent experience with them this week had me wondering why they don't do a better job of endearing themselves to their customers, especially in these economic times and one sees so many fine local retailers closing their doors for good!

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.

I recently went into Whimsies and spent quite a bit of money because, honestly, there are some cute children's clothes. The customer service (or rather, lack thereof) is the reason that I will order other clothing from Saks or elsewhere--There was one older woman in the store who did not offer any type of greeting and it was absolutely obvious that she was annoyed that I brought in my child (who was well-behaved). She offered us little help. The shop could be nice, but with the high cost of the clothing, I'd rather spend my money where it is appreciated. Those that said the store is welcoming to children are incorrect--

1
★☆☆☆☆

I recently went into Whimsies and spent quite a bit of money because, honestly, there are some cute children's clothes. The customer service (or rather, lack thereof) is the reason that I will order other clothing from Saks or elsewhere--There was one older woman in the store who did not offer any type of greeting and it was absolutely obvious that she was annoyed that I brought in my child (who was well-behaved). She offered us little help. The shop could be nice, but with the high cost of the clothing, I'd rather spend my money where it is appreciated. Those that said the store is welcoming to children are incorrect--

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.

I went into Whimsies today to buy a baby gift for a friend. I scoped out the store, made my selection of an expensive outfit and blanket, took my items to the checkout counter and waited for someone to help me. There were two other customers in the store, one with children who were screaming and out of control. The telephone rang at the counter and a frazzled sales associate appeared to answer the call. She was on the phone for 3 or 4 minutes. At the end of the call I asked if she could ring up my items and she said yes, in a minute. She then went to the couple with the screaming children to see if she could help them, ignoring me and my items along with cash in my hand. It wasn't a good experience and I don't think I will go back. I left the items on the counter, drove back to work, and ordered some lovely items on line.

1
★☆☆☆☆

I went into Whimsies today to buy a baby gift for a friend. I scoped out the store, made my selection of an expensive outfit and blanket, took my items to the checkout counter and waited for someone to help me. There were two other customers in the store, one with children who were screaming and out of control. The telephone rang at the counter and a frazzled sales associate appeared to answer the call. She was on the phone for 3 or 4 minutes. At the end of the call I asked if she could ring up my items and she said yes, in a minute. She then went to the couple with the screaming children to see if she could help them, ignoring me and my items along with cash in my hand. It wasn't a good experience and I don't think I will go back. I left the items on the counter, drove back to work, and ordered some lovely items on line.

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.

I have brought my 5 kids in to shop with me every time I've shopped Whimsies. The staff is friendly to the kids. I'd hate for people to not shop there because they think they can't bring their kids. Great quality clothes at reasonable prices.

5
★★★★★

I have brought my 5 kids in to shop with me every time I've shopped Whimsies. The staff is friendly to the kids. I'd hate for people to not shop there because they think they can't bring their kids. Great quality clothes at reasonable prices.

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.

Whimsies is a wonderful place! My four kids ( and yes they are with me in the store) and I shop there for those special occasion clothes, combining cool and hip with mom approved elegance. The staff is friendly and wonderful, and the quality can't be beat. If you are looking for something wearable, elegant, fun, this is the store for you. A true Charlottesville treasure!

5
★★★★★

Whimsies is a wonderful place! My four kids ( and yes they are with me in the store) and I shop there for those special occasion clothes, combining cool and hip with mom approved elegance. The staff is friendly and wonderful, and the quality can't be beat. If you are looking for something wearable, elegant, fun, this is the store for you. A true Charlottesville treasure!

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.

Whimsies is a terrific place to shop if you seek beautifully made children's clothes and accessories and if price is no object. Just be certain to leave any children at home. The store's ownership does not welcome even reasonably well behaved kids. And, there are many precious items children can easily harm without intent.

3
★★★☆☆

Whimsies is a terrific place to shop if you seek beautifully made children's clothes and accessories and if price is no object. Just be certain to leave any children at home. The store's ownership does not welcome even reasonably well behaved kids. And, there are many precious items children can easily harm without intent.

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.

This store is very pretty to look out and has a nice atmosphere to shop as an adult. The clothes look neat and crisp, and they have many hard to find labels that make unique gifts. But, the prices are very high, and a single outfit can run you $50-$75. Plus, there is no space to leave your kids to walk aroudn without getting into trouble, and they do not seem to appreciate you having them there at all.

3
★★★☆☆

This store is very pretty to look out and has a nice atmosphere to shop as an adult. The clothes look neat and crisp, and they have many hard to find labels that make unique gifts. But, the prices are very high, and a single outfit can run you $50-$75. Plus, there is no space to leave your kids to walk aroudn without getting into trouble, and they do not seem to appreciate you having them there at all.

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