Suburban Extended Stay Hotel North West

★★★☆☆
  • 7831 Shrader Rd

    Henrico, VA 23294

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3.0 1
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I stayed in this extended stay hotel for a week. The customer service here is not great. For example I had problems with my remote control in the room I stayed and I informed the maintenance manager. First she said it would be fixed immediately. That never happened till my exit. The people were rude and did not care about the customer much. The Pros would be the rates are nominal and you have attached kitchen, wireless high speed internet.

PROS: High speed internet
CONS: Teribble customer service

3
★★★☆☆

I stayed in this extended stay hotel for a week. The customer service here is not great. For example I had problems with my remote control in the room I stayed and I informed the maintenance manager. First she said it would be fixed immediately. That never happened till my exit. The people were rude and did not care about the customer much. The Pros would be the rates are nominal and you have attached kitchen, wireless high speed internet.

PROS: High speed internet
CONS: Teribble customer service

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