Steadfast Construction

★☆☆☆☆
  • 111 Berry St SE 103

    Vienna, VA 22180

    Map & Directions
  • 703-385-2525

About Steadfast Construction

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Monday - Friday 9am-4:30pm, Saturday 9am-1pm
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Steadfast built an exterior deck prior to my husband military deployment. We were told not to worry and that there would be no issues with the deck. The load-bearing wood columns under the deck have been splitting and the central board of the deck started to separate. Our major concern is that the deck will collapse if the supports continue to split. Another concern is that someone could get a finger or toe caught in the separation. The response to our first attempts to reach Steadfast was delayed and no one came out to inspect the deck as promised. The second attempts to communicate with Steadfast prompted two people from the company to come out to inspect the deck. They said that they did not understand why the separation was occurring and that there did not appear to be a ""safety"" issue, but that they would send someone out to deal with the separation of the central support. A contractor was sent out and all he did was move the central board to make it look ""nicer"" so that the separation was not as noticeable. Now, the central board has continued to separate and the cracks in the load-bearing supports have gotten larger. With four small children, our primary concern is safety and we are concerned that other customers may have similar issues. We may look into legal action if the deterioration of the load-bearing columns continues.

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★☆☆☆☆

Steadfast built an exterior deck prior to my husband military deployment. We were told not to worry and that there would be no issues with the deck. The load-bearing wood columns under the deck have been splitting and the central board of the deck started to separate. Our major concern is that the deck will collapse if the supports continue to split. Another concern is that someone could get a finger or toe caught in the separation. The response to our first attempts to reach Steadfast was delayed and no one came out to inspect the deck as promised. The second attempts to communicate with Steadfast prompted two people from the company to come out to inspect the deck. They said that they did not understand why the separation was occurring and that there did not appear to be a ""safety"" issue, but that they would send someone out to deal with the separation of the central support. A contractor was sent out and all he did was move the central board to make it look ""nicer"" so that the separation was not as noticeable. Now, the central board has continued to separate and the cracks in the load-bearing supports have gotten larger. With four small children, our primary concern is safety and we are concerned that other customers may have similar issues. We may look into legal action if the deterioration of the load-bearing columns continues.

 

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