Hampton Inn & Suites Alexandria Old Town Area South

★★☆☆☆
  • 5821 Richmond Highway

    Alexandria, VA 22303

    Map & Directions
  • 703-329-1400

About Hampton Inn & Suites Alexandria Old Town Area South

Categories
  • Hotels & Motels
Hours
M-Su 24hr

Hotels & Travel

Hotels & Travel
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It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

.

I stayed at this hotel on July 26, 2010 and was anticipating a great stay since this property boasts about the comfort of its beds. After traveling for 7.5 hours all i was looking forward to was a good nights rest since i arrived at the hotel well after 7 PM. I was given room 401 (i believe) which had 2 beds in it. When i laid down on the 1st bed, it was hard & i could feel the springs poking me in the back, it felt like there was no cotton top on the mattress, no plushness. The 2nd bed was the same. I couldn't transfer rooms because they only had smoking rooms available. The mattresses were the most uncomfortable i have ever experienced. To say i would've gotten more sleep on a rock is an understatement. When i checked out i complained to the front desk but they only could say that they thought the room was renovated but weren't sure if the mattresses had been upgraded in the renovation. There is no way in hell that the mattresses in that room are new. I warn any potential guests to STAY AWAY from this property. After speaking to a manager they refused to refund my money. I disputed the charge through my American Express only to have it denied because i purchased my stay in advance on their website as a non-refundable reservation. So besides having to get back on the road cranky from sleep deprivation i had to pay these people to ""sleep"" in their old crickety bed. Also they don't do triple sheeting at this hotel so i question the cleanliness of their rooms, only a duvet is on the bed with a flat sheet, it smelled as if someone had slept on the 1st beds duvet and it wasn't changed out. My Grandmother awoke with a rash on her neck and complained that all night she felt like something was crawling on her besides not getting any sleep on the old, hard, springy mattress. It truly was a terrible stay and i will NEVER stay at a Hampton Inn & Suites again! They advertise that they will refund your stay if you don't find their accommodations suitable but that's hogwash! STAY AWAY FROM THIS HELL HOLE!!

0
★☆☆☆☆

I stayed at this hotel on July 26, 2010 and was anticipating a great stay since this property boasts about the comfort of its beds. After traveling for 7.5 hours all i was looking forward to was a good nights rest since i arrived at the hotel well after 7 PM. I was given room 401 (i believe) which had 2 beds in it. When i laid down on the 1st bed, it was hard & i could feel the springs poking me in the back, it felt like there was no cotton top on the mattress, no plushness. The 2nd bed was the same. I couldn't transfer rooms because they only had smoking rooms available. The mattresses were the most uncomfortable i have ever experienced. To say i would've gotten more sleep on a rock is an understatement. When i checked out i complained to the front desk but they only could say that they thought the room was renovated but weren't sure if the mattresses had been upgraded in the renovation. There is no way in hell that the mattresses in that room are new. I warn any potential guests to STAY AWAY from this property. After speaking to a manager they refused to refund my money. I disputed the charge through my American Express only to have it denied because i purchased my stay in advance on their website as a non-refundable reservation. So besides having to get back on the road cranky from sleep deprivation i had to pay these people to ""sleep"" in their old crickety bed. Also they don't do triple sheeting at this hotel so i question the cleanliness of their rooms, only a duvet is on the bed with a flat sheet, it smelled as if someone had slept on the 1st beds duvet and it wasn't changed out. My Grandmother awoke with a rash on her neck and complained that all night she felt like something was crawling on her besides not getting any sleep on the old, hard, springy mattress. It truly was a terrible stay and i will NEVER stay at a Hampton Inn & Suites again! They advertise that they will refund your stay if you don't find their accommodations suitable but that's hogwash! STAY AWAY FROM THIS HELL HOLE!!

.

This was by far the worst hotel we stayed in during a 10-day trip to the Washington DC area and it was the most expensive. This particular Hampton just was not up to the standard of the other Hampton Hotels we have stayed in. The front desk personnel were rude and the rooms were tired. The breakfast area was not restocked during the 3 mornings we were there. We had to ask for towels every night of our stay. Housekeeping would take 4 towels and leave 1 clean one behind. The free shuttle service to/from the Metro station was convenient and very reliable. If you are planning a trip to the DC area, look at other accomodations first.

1
★☆☆☆☆

This was by far the worst hotel we stayed in during a 10-day trip to the Washington DC area and it was the most expensive. This particular Hampton just was not up to the standard of the other Hampton Hotels we have stayed in. The front desk personnel were rude and the rooms were tired. The breakfast area was not restocked during the 3 mornings we were there. We had to ask for towels every night of our stay. Housekeeping would take 4 towels and leave 1 clean one behind. The free shuttle service to/from the Metro station was convenient and very reliable. If you are planning a trip to the DC area, look at other accomodations first.

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