Monro Muffler Brake & Service

★☆☆☆☆
  • 2870 Market St

    Christiansburg, VA 24073

    Map & Directions
  • 540-381-1037

Automotive

Automotive
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1.0 4
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I took my car in for a squealing belt. $179 and 12hrs later, left with a car that had a rough idle/shudder, an awful-sounding squeal, and the check engine light came on while I was driving home. When I tried to asked specific questions about what was done, all I got were vague answers. Don't let these idiots touch your vehicle!

1
★☆☆☆☆

I took my car in for a squealing belt. $179 and 12hrs later, left with a car that had a rough idle/shudder, an awful-sounding squeal, and the check engine light came on while I was driving home. When I tried to asked specific questions about what was done, all I got were vague answers. Don't let these idiots touch your vehicle!

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Went there for an alignment, turned out to be horribly expensive. After a month or so I noticed my front left tire was worn down to nothing while the other three were ok. In that time the car had been driven gently, no potholes etc. Took it to a reputable shop to find the alignment on that wheel was ridiculously out of whack. It makes me wonder what they did in there. Beware!

1
★☆☆☆☆

Went there for an alignment, turned out to be horribly expensive. After a month or so I noticed my front left tire was worn down to nothing while the other three were ok. In that time the car had been driven gently, no potholes etc. Took it to a reputable shop to find the alignment on that wheel was ridiculously out of whack. It makes me wonder what they did in there. Beware!

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Thw owner was not good. I went there for oil change because I had a coupon from them ($18 compared to $30 asked). Turned out I had some issue with the car rear drum brake. They gave me a quote for around $300. I asked if they could gave me a discount since I am a poor guy (and they advertised a 10% competetion off ). Finally he decided to give me a free oil change (kind of $30 off, $18 since I had a coupon). Howver, actually he didn't offer the free oil change, instead he played with the numbers and get rid of some services included in the brake service quote. I am kind of guy who usually trust what people told me, so I didn't notice that until days after. I called and was told he just promised to bring down the total cost to $300 I asked (I didn't ask that, I asked some discount for the brake service, but not the quality of service. Of course you took out some service, the cost would be lower, that's not a discount), didn't matter how he did it. It was sucks. My lesson would be: never turst people like that, and compare difference before you decided to do it. Read the reciet carefully before you sign the bill.

1
★☆☆☆☆

Thw owner was not good. I went there for oil change because I had a coupon from them ($18 compared to $30 asked). Turned out I had some issue with the car rear drum brake. They gave me a quote for around $300. I asked if they could gave me a discount since I am a poor guy (and they advertised a 10% competetion off ). Finally he decided to give me a free oil change (kind of $30 off, $18 since I had a coupon). Howver, actually he didn't offer the free oil change, instead he played with the numbers and get rid of some services included in the brake service quote. I am kind of guy who usually trust what people told me, so I didn't notice that until days after. I called and was told he just promised to bring down the total cost to $300 I asked (I didn't ask that, I asked some discount for the brake service, but not the quality of service. Of course you took out some service, the cost would be lower, that's not a discount), didn't matter how he did it. It was sucks. My lesson would be: never turst people like that, and compare difference before you decided to do it. Read the reciet carefully before you sign the bill.

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When you take your car to this place, just for an oil change for instance. They will bring out a little white card with a couple of drops of new fluid on it with a pinkish color, which is perfectly normal for new fluid just out of the container. Then they have a couple of drops of brown colored fluid on the card which is perfectly normal for fluid that has been in a car's transmission for only a little while. They try to make you believe your car needs new fluids by this phony device. Unless the fluid looks very dark looking, which is very unusual, there is no need to change the fluid. Don't be ripped off and spend a huge amount of money for unnecessary things done to your car.

1
★☆☆☆☆

When you take your car to this place, just for an oil change for instance. They will bring out a little white card with a couple of drops of new fluid on it with a pinkish color, which is perfectly normal for new fluid just out of the container. Then they have a couple of drops of brown colored fluid on the card which is perfectly normal for fluid that has been in a car's transmission for only a little while. They try to make you believe your car needs new fluids by this phony device. Unless the fluid looks very dark looking, which is very unusual, there is no need to change the fluid. Don't be ripped off and spend a huge amount of money for unnecessary things done to your car.

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1 out of 1 people found this review helpful.

 

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