Vca Animal Hospital

★★☆☆☆
Visit Your Neighborhood VCA
  • 1228 W Little Creek Rd

    Norfolk, VA 23505

    Map & Directions
  • 757-231-5476

About Vca Animal Hospital

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Hours
Thu 8am-7pm, Fri 8am-6pm, Sat 8am-1pm
1.5 2
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Lacking in care!\nI was not pleased at all with this VCA hospital after loving my VCA hospital in Washington State. My dog had surgery there for a bump removal and they did not even call to check on her! They scheduled an appointment time for me to pick up my dog after the surgery because the vet wanted to meet with me, when I got there the vet had left early! They never called me with biopsy results I had to call them over and over, at which point another vet finally called me back to let me know the removal was cancerous. \nThey will also sell you on Simple Guard Flea Topical Treatment-do not buy it!! Read reviews online first! It is greasy and does not work. My dog had an allergic reaction to it and they wouldn't even return the unopened treatments stating ""we don't return prescriptions"". I can understand not returning medication that has been opened, but these are totally sealed. I have already changed vet hospitals, but I'm so disappointed I have to let others know-find another vet hospital! \n

0
★☆☆☆☆

Lacking in care!\nI was not pleased at all with this VCA hospital after loving my VCA hospital in Washington State. My dog had surgery there for a bump removal and they did not even call to check on her! They scheduled an appointment time for me to pick up my dog after the surgery because the vet wanted to meet with me, when I got there the vet had left early! They never called me with biopsy results I had to call them over and over, at which point another vet finally called me back to let me know the removal was cancerous. \nThey will also sell you on Simple Guard Flea Topical Treatment-do not buy it!! Read reviews online first! It is greasy and does not work. My dog had an allergic reaction to it and they wouldn't even return the unopened treatments stating ""we don't return prescriptions"". I can understand not returning medication that has been opened, but these are totally sealed. I have already changed vet hospitals, but I'm so disappointed I have to let others know-find another vet hospital! \n

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Took my sick cat in, had to wait quite a while (> 30 min) with a very sick cat even though I had the first appointment and I was on time. They wanted almost $400 to diagnose the cat + extra for treatment. I declined the expensive tests and the thankfully the cat got better with just antibiotics. I felt that the vet wasn't very knowledgeable and he wouldn't give me a reasonable guess at what the problem was. He said it could be x, y, z, etc etc, thus lets do a ton of tests. I felt that it was more about getting money than caring about my pet. I would not go back again. On the plus side, they saw me immediately, the place was clean and the nurses were very caring.\r\nI think that vets always seem expensive, but the prices here were much higher than the last vet I had (in Richmond) and I thought that they were expensive!

1
★★☆☆☆

Took my sick cat in, had to wait quite a while (> 30 min) with a very sick cat even though I had the first appointment and I was on time. They wanted almost $400 to diagnose the cat + extra for treatment. I declined the expensive tests and the thankfully the cat got better with just antibiotics. I felt that the vet wasn't very knowledgeable and he wouldn't give me a reasonable guess at what the problem was. He said it could be x, y, z, etc etc, thus lets do a ton of tests. I felt that it was more about getting money than caring about my pet. I would not go back again. On the plus side, they saw me immediately, the place was clean and the nurses were very caring.\r\nI think that vets always seem expensive, but the prices here were much higher than the last vet I had (in Richmond) and I thought that they were expensive!

Pros: Easy to get appointment, clean, caring nurses

Cons: Very expensive, vet recommended lots of tests

 

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